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Holiday Inn Express Hotel & Suites Lenoir City

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1112 Highway 321 North, Lenoir City, TN 37771
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1 room 1 guest
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Holiday Inn Express Hotel & Suites Lenoir City
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92 Reviews from our TripAdvisor Community

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Traveler rating
    49
    29
    12
    1
    1
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36
28
3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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Pineville, Louisiana
Level Contributor
44 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Always stay here for our first night before a cabin in the Smoky Mountains. This time the room was just so so. Needs new mattresses and comforters. They were both a little worn. Not enough towels in bathroom and had to ask for more. The breakfast was wonderful and we still had a good quiet rest. Will stay here in... More 

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Windsor, Canada
Level Contributor
328 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 210 helpful votes
4 of 5 stars Reviewed 2 weeks ago

At Knoxville the two Interstates combine and add to that local traffic. Heading South you want to get past this mess before stopping for the night. Just past Knoxville is a gaggle of hotels at Lenoir City and our favorite is the Holiday Inn Express. This is a newer hotel with everything new inside. Very quiet, clean inside, and a... More 

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Lancaster, KY
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed July 20, 2015

Mattresses in our room were completely broken down. They were collapsed, saggy and lumpy. One of them had a spring that popped anytime I moved. They rolled you to the middle "hole". I eventually fell asleep by lying across the foot of the bed. We would have asked for a different room, but the hotel was full. It was late,... More 

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Lynne O, General Manager at Holiday Inn Express Hotel & Suites Lenoir City, responded to this review

Momver, We would like to apologize for your uncomfortable stay with us at the Holiday Inn Express & Suites Lenoir City. Our goal is to provide each and every guest a clean, comfortable stay. Unfortunately, we missed the mark for your stay. We failed to provide you the service you deserve as our guest. Please come back and stay with... More 

Knoxville, Tennessee
Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed July 19, 2015

As a traveling technician I spend over 100 nights a year in a hotel room. I always search for a Holiday Inn Express as I almost always have a very pleasant stay. This was not as pleasant as I am used to. This site was very outdated from the carpet up. The bed was also very old and wore out.... More 

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Lynne O, General Manager at Holiday Inn Express Hotel & Suites Lenoir City, responded to this review

Traveltec09, We sincerely apologize for your not-so-perfect stay with us. We strive to provide each and every guest a clean, comfortable stay. We regret that your stay was not up to par for the experience we provide our guests. We invite you back to stay with us again so we can so you the kind of service you deserve as... More 

New York City, New York
Level Contributor
48 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed July 8, 2015

Spent one night as a stopover during a long road trip. It was clean and neat with a very pleasant staff but I was not impressed. On the outside this looks like the new Holiday Inn Express properties that we've become accustomed to. Unfortunately it was not ! This was a renovated property with very old mattresses, washed out towels,... More 

Was this review helpful? Yes 1
Lynne O, General Manager at Holiday Inn Express Hotel & Suites Lenoir City, responded to this review

RAD1995, We sincerely apologize for your not-so-pleasant stay with us. We strive to ensure each and every guest enjoys a relaxing , comfortable stay. Our unique property is a one of a kind interior property with a different design than most other properties. We appreciate your comments and would love to accommodate you and your family again as our guest... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 15, 2015

We stay at this hotel often for meetings at the facility or nearby. Consistently first rate, and the staff is professional, accommodating, and on top of everything. HOT breakfast has to be experienced

Was this review helpful? Yes 1
Lynne O, General Manager at Holiday Inn Express Hotel & Suites Lenoir City, responded to this review

Yatsailor, Thank you very much for your great comments concerning your stay at the Holiday Inn Express & Suites Lenoir City, TN. We do have great meeting facilities and enjoy hosting our guests. Hopefully you enjoy our world famous cinnamon rolls while you when you stay! We appreciate your business and love having you as our guest! Lynne, GM More 

Greater Cincinnati
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 3, 2015

I arrived to this hotel for a 30 day stay. They treated me like a king. I must say Ms. Lynnette the hotel manager really has the staff working hard and going the extra mile for customers. The Head Housekeeper Ms. Lisa really pays attention to the ladies that cleanthe rooms. She personally came and did my room at 230pm... More 

Was this review helpful? Yes 1
Lynne O, General Manager at Holiday Inn Express Hotel & Suites Lenoir City, responded to this review

bmason2424, We sincerely appreciate your wonderful comments concerning your stay at the Holiday Inn Express & Suites Lenoir City, TN. We enjoyed getting to know you during your stay with us. Our friendly, welcoming Associates strive to provide each and every guest with nothing but the best in guest service. Your clean, comfortable guest room is important to us and... More 

1 review
5 of 5 stars Reviewed April 19, 2015 via mobile

Stayed here 2 nights for a soccer tournament. 24 hr coffee, pool for the kids, decent breakfast, comfortable rooms and helpful staff! Thanks for having us and letting us take over your dinning room. 06 Smyrna Rapids!

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Lynne O, General Manager at Holiday Inn Express Hotel & Suites Lenoir City, responded to this review

Lydia T, Thank you for your wonderful comments concerning your stay at the Holiday Inn Express & Suites Lenoir City. We do enjoy hosting groups and have the ample space with amenities groups enjoy. We're glad your group was able to enjoy our indoor salt water pool and gathering in our breakfast area in the evenings for socializing. We enjoyed... More 

Lenoir City, Tennessee
1 review
5 of 5 stars Reviewed April 5, 2015

Our family had to wait for our cabin for an extra night, so we needed a room asap. The hotel staff gave us an excellent rate, our room was very clean, and we slept comfortably. The next morning, the continental breakfast was the best we have ever had. (We have stayed across the nation in Holiday Inn's) The woman running... More 

Was this review helpful? Yes
Lynne O, General Manager at Holiday Inn Express Hotel & Suites Lenoir City, responded to this review

AshleyN7678EQ, Thank you for your great comments concerning your stay with us at the Holiday Inn Express & Suites Lenoir City. We're glad you and your family were able to enjoy a nice, relaxing stay during your unexpected visit. Hopefully the children were able to enjoy a dip in our heated indoor pool while you were here. We do have... More 

Dayton, OH
Level Contributor
76 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
5 of 5 stars Reviewed April 4, 2015

We decided to stop in Lenoir City while traveling on Easter weekend and were very lucky to get a room here. I have stayed in many, many disability-equipped rooms in my life, and this has been the best so far. Everything was perfect for wheelchair access. The shower stall is designed to be wheelchair friendly, as opposed to just being... More 

Was this review helpful? Yes
Lynne O, General Manager at Holiday Inn Express Hotel & Suites Lenoir City, responded to this review

Kitsa, Thank you for your wonderful comments concerning your stay with us over Easter weekend. We do have excellent accessible rooms for our guests with specific needs. Our breakfast selections are great for people in need of gluten free and non dairy items. We're glad you had a nice, relaxing stay with us and hope you come back to visit... More 

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