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Econo Lodge

Certificate of Excellence
2.0 of 5
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829 S Cumberland St, Lebanon, TN 37087
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Econo Lodge
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Ranked #3 of 13 Hotels in Lebanon
Certificate of Excellence
A recent review
4 of 5 stars reviewed 1 week ago
reindeerlvr St. Louis
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150 Reviews from our TripAdvisor Community

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Traveler rating
    68
    53
    19
    5
    5
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48
22
15
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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  • Mar-May only
    (36)
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All months
Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed yesterday NEW

This place is clearly overrated and/or misrepresented on trip advisor. It was not what I expected at all. The room was in good condition but had ugly decor. The room appeared clean initially, but i later noticed that my feet were black from walking on the carpet, there was a used wash rag in the shower and my bed spread... More 

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St. Louis
Level Contributor
75 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked the Econo Lodge with what we thought was their number. It turned out to be Hotels.com. That was a sketchy experience. They tried to up sell , we had to pay in advance. We were a little concerned what we might be walking into. We were very pleasantly surprised. The hotel was clean, the staff were amazing. They... More 

Was this review helpful? Yes
gm_tn109, General Manager at Econo Lodge, responded to this review

Thank you so much for the fantastic comments and the time you taken out to write this great review. Your positive words about our Hotel and Service are highly appreciated. Thank you for sharing them with us. It will motivate us to optimize our focus to ensure memorable moments and personal service in our Hotel.It is always nice to see... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband & I were passing thru while on vacation. It was easy access to the highway. Gwen at the front desk was very nice. The room was clean & the A/C was cold! The breakfast was biscuits & sauage gravy, waffles, yogart & muffins. There was a breakfast attendant cleaning up & refilling & even made my waffle for... More 

Was this review helpful? Yes 1
gm_tn109, General Manager at Econo Lodge, responded to this review

Thanks for your review of our property, our staff takes pride in offering great customer service and the cleanliness of our rooms. We are glad you to hear you enjoyed the breakfast and the level of service Gwen provided you at check-in. Your feedback will shared to all our staff as words of encouragement. Thanks again, we appreciate your business... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Family emergency found us in Lebanon without reservation. We stayed here and we were very pleasantly surprised at the room, the breakfast and the friendly staff....great value. Would stay again and as we have elderly family here....I am sure we will be back soon.

Was this review helpful? Yes
gm_tn109, General Manager at Econo Lodge, responded to this review

Thank you so much for your kind words. We appreciate you taking the time to tell us how we are doing. We are so happy to hear that you had an enjoyable experience and we look forward to seeing you again soon. Brad Hood General Manager More 

Myrtle Beach, South Carolina, United States
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago

We stayed here last year with our two kids. One of the cleanest, economy stays ever. Worth every penny. Great staff, good breakfast, dog friendly! When here last, they were remodeling and had some peeling paint issues (pictured in other reviews) that seemed to be completely resolved. This will continue to be a reliable stop for our family on our... More 

Was this review helpful? Yes
gm_tn109, General Manager at Econo Lodge, responded to this review

Thank you so much for your kind words. We appreciate you taking the time to tell us how we are doing. We are so happy to hear that you had an enjoyable experience and we look forward to seeing you again soon. Brad Hood General Manager More 

Milwaukee, Wisconsin
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

This is my first of a two night stay. Just had breakfast. It was not remarkable. But the biscuits and gravy, make your own waffle is better than other 2 star hotels offer. There is plenty of cheap real breakfast around like cracker barrel and waffle house is right next door and an easy walk. The internet was not reliable... More 

Was this review helpful? Yes 1
gm_tn109, General Manager at Econo Lodge, responded to this review

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We will use the feedback to better improve our staff and facilty Again, I do apologize and regret that this impacted your experience at our hotel. We hope you give us a chance in the future to show you... More 

Lebanon, Tennessee
Level Contributor
1 review
5 of 5 stars Reviewed 4 weeks ago

I've stayed at numerous hotels through out the United States and have to say by far that the hotel in this small Tennessee town to be one of the finest and most enjoyable places to stay. The team at this hotel lead by the General Manager Brad put in a great effort to insure your stay is comfortable and enjoyable.... More 

Was this review helpful? Yes
gm_tn109, General Manager at Econo Lodge, responded to this review

Thank you so much for staying with us and for your kind review! It is definitely our pleasure to provide helpful service and clean and comfortable accomodations while you're away from home. I have dedicated associates that work great as a team to make sure our guests are well taken care of and that the hotel runs smooth. I want... More 

Dayton, Nevada
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We stayed here for one night 6/29 and found it to be great. The room was clean and large. The wifi was fast and the outdoor pool was clean well maintained. Lots of towels in the exercise room which is very close. The surrounding area has lots of restaurants within walking distance. The breakfast was very good and the attendant... More 

Was this review helpful? Yes 1
gm_tn109, General Manager at Econo Lodge, responded to this review

Thanks for such an awesome review! We love to make our guests feel as if they are at their 'home away from home' while staying with us. We hope you enjoyed your time in Lebanon. I will be sure to share this review with the rest of the staff. Safe Travels... Brad Hood General Manager More 

Level Contributor
3 reviews
1 of 5 stars Reviewed June 28, 2015

We looked on trip advisor and decided to stay at this hotel because of the good reviews. We were wrong! First, the toilet had a large spot of FECES on the toilet, about the size of two quarters. Also, the wall had three dark brown spots on it. The bathtub really needed to be scrubbed. The backsplash in the bathroom... More 

Was this review helpful? Yes
gm_tn109, General Manager at Econo Lodge, responded to this review

Thank you for taking the time to let us know about your stay with us. Please accept my most sincere apologies that your stay with us was unsatisfactory. At our property , we strive to make every guest's stay exceptional and I'm saddened to learn that we fell short of the mark during your visit. Our goal is to always... More 

Oklahoma City, Oklahoma
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 28, 2015

My family and I were driving through Tennessee late one night and booked this room through a 3rd party site. We paid a total of $70 and even though we're used to staying at Hyatt, Hampton Inn and Holiday Inn, we were very impressed with what we got. Excellent customer service, good hot breakfast, great location, plus the room was... More 

Was this review helpful? Yes 1
gm_tn109, Manager at Econo Lodge, responded to this review

Thank your for your review of your recent stay with us. It is always nice to see our valued guests take the time to let us know how much they enjoyed their stay. We really appreciate your business and look forward to having you stay with us again on your next visit to our area Brad Hood General Manager More 

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