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Econo Lodge

Certificate of Excellence
2.0 of 5
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829 S Cumberland St, Lebanon, TN 37087
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1 room 1 guest
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Econo Lodge
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153 Reviews from our TripAdvisor Community

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Traveler rating
    68
    55
    20
    5
    5
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50
22
15
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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    (153)
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    (36)
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Bella Vista, Arkansas
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

This motel was fairly standard. The room had a strange smell - we got used to it - but was pretty clean and comfortable enough for rest. The breakfast was pretty good; the staff was friendly and helpful. We were impressed with the price for this stay, which is the main reason we chose this motel. We've paid more to... More 

Was this review helpful? Yes
gm_tn109, General Manager at Econo Lodge, responded to this review

Thank you for your review. It is nice to hear about all of the things that you enjoyed about your recent stay with us. We always appreciate when a guest takes the time to really help everyone get a great picture of our location,staff, and the surrounding amenities. Sorry for the odor in the room I have spoken to my... More 

Spokane, Washington
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

This EconoLodge is right off freeway ramp. It has clean, quiet rooms; this is surprising as it is located so close to so much action. Bertha, one of the employees, was in charge of breakfast at EconoLodge. She provided Excellent service! The whole breakfast area was very clean and tidy and she brought items to you if she thought you... More 

Was this review helpful? Yes
gm_tn109, General Manager at Econo Lodge, responded to this review

First of all we truly appreciate you taking the time to complete a review of our property. Its great to here you enjoyed your visit and the level of service that was provided. Our staff takes great pride in the condition, cleanliness, and the customer service they provide to our guest. Thanks for the kind words about Bertha, this review... More 

Pittsburgh, Pennsylvania
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed this hotel as a last-minute decision. The hotel was clean. Rooms were spacious and clean. I liked the vanity outside the toilet and shower area. The hotel appeared to be recently updated/renovated. The staff was friendly and helpful. The only thing I noticed was that we had called to see if they had any rooms available, and the... More 

Was this review helpful? Yes
gm_tn109, General Manager at Econo Lodge, responded to this review

Thanks for your kind words about our property and our staff! We take pride in offering the best customer service and cleanlinnes of our rooms! Sorry, with the confusion of no rooms available possibly at the time you had called we may have been booked. Its not uncommon for us to get cancelations. We be glad to provide your lodging... More 

Level Contributor
41 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This place is clearly overrated and/or misrepresented on trip advisor. It was not what I expected at all. The room was in good condition but had ugly decor. The room appeared clean initially, but i later noticed that my feet were black from walking on the carpet, there was a used wash rag in the shower and my bed spread... More 

Was this review helpful? Yes 1
gm_tn109, General Manager at Econo Lodge, responded to this review

Thank you for taking the time to let us know about your stay with us. Please accept my most sincere apologies that your stay with us was unsatisfactory. At our property , we strive to make every guest's stay exceptional and I'm saddened to learn that we fell short of the mark during your visit. Our goal is to always... More 

St. Louis
Level Contributor
76 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed July 23, 2015

We booked the Econo Lodge with what we thought was their number. It turned out to be Hotels.com. That was a sketchy experience. They tried to up sell , we had to pay in advance. We were a little concerned what we might be walking into. We were very pleasantly surprised. The hotel was clean, the staff were amazing. They... More 

Was this review helpful? Yes
gm_tn109, General Manager at Econo Lodge, responded to this review

Thank you so much for the fantastic comments and the time you taken out to write this great review. Your positive words about our Hotel and Service are highly appreciated. Thank you for sharing them with us. It will motivate us to optimize our focus to ensure memorable moments and personal service in our Hotel.It is always nice to see... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 22, 2015

My husband & I were passing thru while on vacation. It was easy access to the highway. Gwen at the front desk was very nice. The room was clean & the A/C was cold! The breakfast was biscuits & sauage gravy, waffles, yogart & muffins. There was a breakfast attendant cleaning up & refilling & even made my waffle for... More 

Was this review helpful? Yes 1
gm_tn109, General Manager at Econo Lodge, responded to this review

Thanks for your review of our property, our staff takes pride in offering great customer service and the cleanliness of our rooms. We are glad you to hear you enjoyed the breakfast and the level of service Gwen provided you at check-in. Your feedback will shared to all our staff as words of encouragement. Thanks again, we appreciate your business... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 18, 2015

Family emergency found us in Lebanon without reservation. We stayed here and we were very pleasantly surprised at the room, the breakfast and the friendly staff....great value. Would stay again and as we have elderly family here....I am sure we will be back soon.

Was this review helpful? Yes
gm_tn109, General Manager at Econo Lodge, responded to this review

Thank you so much for your kind words. We appreciate you taking the time to tell us how we are doing. We are so happy to hear that you had an enjoyable experience and we look forward to seeing you again soon. Brad Hood General Manager More 

Myrtle Beach, South Carolina, United States
Level Contributor
3 reviews
5 of 5 stars Reviewed July 6, 2015

We stayed here last year with our two kids. One of the cleanest, economy stays ever. Worth every penny. Great staff, good breakfast, dog friendly! When here last, they were remodeling and had some peeling paint issues (pictured in other reviews) that seemed to be completely resolved. This will continue to be a reliable stop for our family on our... More 

Was this review helpful? Yes
gm_tn109, General Manager at Econo Lodge, responded to this review

Thank you so much for your kind words. We appreciate you taking the time to tell us how we are doing. We are so happy to hear that you had an enjoyable experience and we look forward to seeing you again soon. Brad Hood General Manager More 

Milwaukee, Wisconsin
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 4, 2015

This is my first of a two night stay. Just had breakfast. It was not remarkable. But the biscuits and gravy, make your own waffle is better than other 2 star hotels offer. There is plenty of cheap real breakfast around like cracker barrel and waffle house is right next door and an easy walk. The internet was not reliable... More 

Was this review helpful? Yes 1
gm_tn109, General Manager at Econo Lodge, responded to this review

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We will use the feedback to better improve our staff and facilty Again, I do apologize and regret that this impacted your experience at our hotel. We hope you give us a chance in the future to show you... More 

Lebanon, Tennessee
Level Contributor
1 review
5 of 5 stars Reviewed July 2, 2015

I've stayed at numerous hotels through out the United States and have to say by far that the hotel in this small Tennessee town to be one of the finest and most enjoyable places to stay. The team at this hotel lead by the General Manager Brad put in a great effort to insure your stay is comfortable and enjoyable.... More 

Was this review helpful? Yes
gm_tn109, General Manager at Econo Lodge, responded to this review

Thank you so much for staying with us and for your kind review! It is definitely our pleasure to provide helpful service and clean and comfortable accomodations while you're away from home. I have dedicated associates that work great as a team to make sure our guests are well taken care of and that the hotel runs smooth. I want... More 

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