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All 13 Lebanon hotels

Holiday Inn Express Hotel & Suites

2.5 of 5 Hotel   |   826 South Cumberland St, Lebanon, TN 37087
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78%
Ranked #6 of 13 hotels in Lebanon
A recent review
5 of 5 stars reviewed 2 weeks ago
Bill S Cherokee, North Carolina
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57 people have reviewed this hotel

Traveler rating
    23
    21
    6
    1
    6
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20
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13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
1 review
1 of 5 stars Reviewed 1 week ago NEW

Even though I have been a Priority Club member for 14 years, the management at this hotel couldn't care LESS. I wanted to switch a different HI Xpress that was closer to my morning meeting, however, the management REFUSED to allow me to cancel to stay at another HI Xpress because it was after 6pm, BY 10 MINUTES!!! (6:10 PM).... More

Was this review helpful? Yes
gmlbacs, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Mr.Gerstner, Thank you for taking the time and reviewing our hotel. We as a brand have a cancellation policy that each hotel is to abide to. Unfortunately your reservation was made for late arrival and guaranteed with a credit card for late arrival, which was charged at 6pm. We appreciate your business and hope the next time you are... More

Cherokee, North Carolina
1 review
5 of 5 stars Reviewed 2 weeks ago

I made a mistake and made a non-refundable reservation for the wrong date through Hotels.com. Hotels.com would not help me out at all but I called the local Holiday Inn Express and Tejal did not hesitate to fix my mistake. THANK YOU, its nice to see people do the right thing. My wife said her stay was great and will... More

Was this review helpful? Yes
gmlbacs, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Bill S, Thank You for your kind comments and we appreciate your advance notice of cancellation on a future reservation. We appreciate your repeat business and hope to see you again soon in the near future. Thank You, General Manager More

Independence, Iowa
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel the evening of 7/26/14. Our overall experience of the hotel was good. Our beds did "squeak," which caused us to wake up each other occasionally during the night. The cost of the hotel was more than we expected as well. The hotel was clean, however, and the breakfast in the morning was great! Overall it... More

Was this review helpful? Yes 1
gmlbacs, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Schoons42, Thank You for your kind comments and we hope the next time you are in our area we can make your stay an excellent one. Thank You, General Manager More

Saint Louis, Missouri
Contributor
17 reviews 17 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed overnight at this Holiday Inn Express while traveling through the area. Location is convenient - right off the interstate. Staff was friendly and informative when we checked in. Room was clean and they had a nice breakfast. Restaurants are nearby. The morning staff was a little less helpful but it wasn't problematic. Only issue - they take a... More

Was this review helpful? Yes 1
gmlbacs, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear EmilyinSTL, Thank you for taking the time and giving us your feeback regarding your recent stay at our property. We value all of our guest and will most definitely take your comments and pass them onto the right departments for necessary changes to be taken into consideration. We hope the next time you are in our area we can... More

Atmore, Alabama
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Facility nice & clean. Staff accommodating. Nice breakfast buffet and dining area. Better than some HI we have stayed in. The bedding was in good condition with good pillows to select from which made an enjoyable nights sleep. Free WI-FI.

Was this review helpful? Yes
gmlbacs, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Nancy H, Thank You for taking the time and giving us your feedback. Our team will surely appreciate your kind comments We hope to see you again in the near future. Thank You, General Manager More

Clarksville, Arkansas
Senior Contributor
49 reviews 49 reviews
31 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed July 14, 2014

This is a good place to stop on I-40. The hotel is clean. The room was fine, no problems. It had two queens, refrigerator, and microwave. Typical hotel room. The kids enjoyed the pool area. It was a nice sized pool. The breakfast area was busy in the morning but the staff kept it stocked. Lots of places around to... More

Was this review helpful? Yes 1
gmlbacs, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear lodeiapple, Thank you for your kind comments. We hope to see you again soon in the near future. Thank You, General Manager More

Staunton
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 27, 2014

It was clean, quiet and pleasant with a good night sleep. Nice breakfast view out back. What more can I say. Nothing stood out as bad or extremely good. The front desk was very pleasant. I would stay there again and have several times before.

Was this review helpful? Yes
gmlbacs, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear ShenVal04, Thank You for your feedback regarding your recent stay with us. We hope to see you again in the near future. Thank You, General Manager More

Philadelphia, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 24, 2014

Our recent trip to Tennessee was almost a nightmare. The hotel we had booked with Travelocity was awful, but reviews made it out to be great. The Holiday Inn and Suites was right next door. We were able to get a room with them through Travelocity. The staff was very helpful and courteous. The guest desk area, dining area, and... More

Was this review helpful? Yes
gmlbacs, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Monika H, Thank You for your feedback regarding your recent stay with us. We hope to see you again in the near future. Thank You, General Manager More

Knoxville, TN
Top Contributor
115 reviews 115 reviews
43 hotel reviews
163 helpful votes 163 helpful votes
3 of 5 stars Reviewed June 17, 2014

My wife and I stayed here for one night wile traveling to the Nashville International Airport. Overall, I liked the hotel and I would recommend it if you are staying in Lebanon. What I liked: 1) Staff: The staff members were very friendly, and helpful. We arrived during the Bonnaroo music festival, and we booked the last room available in... More

Was this review helpful? Yes 1
gmlbacs, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Blake R, We thank you for taking the time and giving us your feedback. Thank You for the kind comments. Our apologies for the breakfast not starting until 6:30 am, but that is corporate policy. We do hope to see you again in the near future and we hope we can accommodate you better. Thank You, General Manager More

Springfield, Illinois
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 28, 2014

Traveling with two boys, it's really all about the pool and this one was perfect! First of all, it was nice and warm in the pool and the pool area. We swam for several hours, so we'd all sleep well. Would definitely make this my go-to hotel when traveling through Nashville on vacations. The only downside is that going back... More

Was this review helpful? Yes
gmlbacs, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Jessica S, Thank You for your kind compliments, we hope to see you again soon the next time you are in our area. Thank You, General Manager More

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Additional Information about Holiday Inn Express Hotel & Suites

Address: 826 South Cumberland St, Lebanon, TN 37087
Phone Number:
Location: United States > Tennessee > Lebanon
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites 2.5*
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Also Known As:
Holiday Inn Express Hotel Lebanon
Holiday Inn Express Hotel And Suites
Holiday Inn Lebanon
Lebanon Holiday Inn

32 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style
#5 Family Hotel in Lebanon
Hotel Class
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express & Suites Lebanon,TN! Enjoy a comfortable stay along with our famous 'Southern hospitality' at Lebanon's newest and finest hotel - located just 22 miles from the Nashville International Airport (BNA) - providing easy access to many of Nashville's best attractions. With the Nashville metropolitan area just a half-hour from our Lebanon hotel - business travelers find it easy getting to and from their meetings. Local Tennessee businesses near our hotel in Lebanon include Cracker Barrel's corporate headquarters - the James E. Ward Agricultural Center and Cumberland University. Located just outside of Nashville - our Lebanon hotel offers convenient access to many of eastern Tennessee's best attractions - such as the Grand Ole Opry - the Country Music Hall of Fame and LP Field - home of the Tennessee Titans. Another popular Nashville attraction is the Nashville Super Speedway - which hosts a number of NASCAR and other motor sport races throughout the year. Known as one of the best places in America to shop for antiques - Lebanon offers shoppers a variety of antique stores. If you're looking for a more modern shopping experience - the Prime Outlets of Lebanon Mall are just seconds from our hotel. With a convenient location and access to many Nashville businesses and attractions - the Holiday Inn Express Lebanon is the ideal place to stay during your next trip to Tennessee. ... more   less 
Number of rooms
87

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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