This hotel is a model for every Holiday Inn Express to follow. I was greeted warmly at check in and was given detailed information on the amenities available to us. Staff was friendly and helpful. The hotel was very well maintained (its relative newness helps). The breakfast was great even by HIE standards. We chose to bring food with us... more

This hotel is a good choice. It recently opened and the rooms are in very good condition. The staff is very helpful and very friendly - they are a major asset to the hotel. Grounds are well maintained and the room are relatively soundproof. Very clean throughout the hotel The pool is small - could have been 10 feet longer.... more

Driving from Memphis to Gatlinburg on a Friday after work, we took our chances on finding a decent hotel east of Nashville. We picked the Lebanon exit and found the Holiday Inn Express. The hotel way exceeded my expectations. Rooms were very nice, clean and comfortable. The room was also a good size with a microwave and refrigerator. They even... more

The property is nice and new. However, we unknowingly booked our stay for their inaugural week. We did experience some small items here and there, but the staff was great and graciously corrected all issues promptly. On the upside, we were the first or second to use the room, so that's worth something I suppose. With prices above adjacent properties,... more

Ok hotel. nice rooms with recent updates including great beds. Good showers and stay smart breakfast. Ice machine was broken but that happens from time to time. Only regreat was that it was a motel (exterior doors) rather than a hotel (interior hallways). Did not realize this at the time. Value paid was for Hotel and not Motel. more