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All 13 Lebanon hotels

Holiday Inn Express Hotel & Suites

2.5 of 5 Hotel   |   826 South Cumberland St, Lebanon, TN 37087
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76%
Ranked #6 of 13 hotels in Lebanon
A recent review
5 of 5 stars reviewed 1 week ago
lodeiapple Clarksville, Arkansas
  • Overview
  • Reviews (52)
  • Photos (32)
  • Amenities
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  • Room tips (9)
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52 people have reviewed this hotel

Traveler rating
    22
    18
    6
    1
    5
See reviews for
17
12
2
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Clarksville, Arkansas
Senior Contributor
48 reviews 48 reviews
30 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a good place to stop on I-40. The hotel is clean. The room was fine, no problems. It had two queens, refrigerator, and microwave. Typical hotel room. The kids enjoyed the pool area. It was a nice sized pool. The breakfast area was busy in the morning but the staff kept it stocked. Lots of places around to... More

Was this review helpful? Yes
gmlbacs, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear lodeiapple, Thank you for your kind comments. We hope to see you again soon in the near future. Thank You, General Manager More

Staunton
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It was clean, quiet and pleasant with a good night sleep. Nice breakfast view out back. What more can I say. Nothing stood out as bad or extremely good. The front desk was very pleasant. I would stay there again and have several times before.

Was this review helpful? Yes
gmlbacs, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear ShenVal04, Thank You for your feedback regarding your recent stay with us. We hope to see you again in the near future. Thank You, General Manager More

Philadelphia, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Our recent trip to Tennessee was almost a nightmare. The hotel we had booked with Travelocity was awful, but reviews made it out to be great. The Holiday Inn and Suites was right next door. We were able to get a room with them through Travelocity. The staff was very helpful and courteous. The guest desk area, dining area, and... More

Was this review helpful? Yes
gmlbacs, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Monika H, Thank You for your feedback regarding your recent stay with us. We hope to see you again in the near future. Thank You, General Manager More

Knoxville, TN
Top Contributor
114 reviews 114 reviews
42 hotel reviews
152 helpful votes 152 helpful votes
3 of 5 stars Reviewed June 17, 2014

My wife and I stayed here for one night wile traveling to the Nashville International Airport. Overall, I liked the hotel and I would recommend it if you are staying in Lebanon. What I liked: 1) Staff: The staff members were very friendly, and helpful. We arrived during the Bonnaroo music festival, and we booked the last room available in... More

Was this review helpful? Yes
gmlbacs, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Blake R, We thank you for taking the time and giving us your feedback. Thank You for the kind comments. Our apologies for the breakfast not starting until 6:30 am, but that is corporate policy. We do hope to see you again in the near future and we hope we can accommodate you better. Thank You, General Manager More

Springfield, Illinois
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 28, 2014

Traveling with two boys, it's really all about the pool and this one was perfect! First of all, it was nice and warm in the pool and the pool area. We swam for several hours, so we'd all sleep well. Would definitely make this my go-to hotel when traveling through Nashville on vacations. The only downside is that going back... More

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gmlbacs, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Jessica S, Thank You for your kind compliments, we hope to see you again soon the next time you are in our area. Thank You, General Manager More

Knoxville, Tennessee
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 26, 2014

I did not stay at this hotel. I am an employee with a Holiday Inn in Knoxville and normally receive a discounted rate at affiliated hotels. I had a situation arise while I was traveling to where I needed to stay at a hotel and this hotel was the nearest to my location. I had all the necessary documents to... More

Was this review helpful? Yes 1
gmlbacs, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Matt D, Our apologies that we were not able to offer you a employee rate reservation. As a employee you know that your reservations do have to be made online or thru central reservations, and not directly at the hotel. And during peak times the rate may not be available for you to book. Our agent on staff did... More

Kentucky, God's Country!
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 19, 2014

This hotel has much going for it. The biggest negative is that the room lighting is so dingy that it's ridiculous. I don't know how any woman could put on makeup there or read a book for that matter. This is pushing "GREEN" to an extreme. It will lose our business in the future.

Was this review helpful? Yes 1
gmlbacs, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear JTBKentucky, Thank You for your valuable feedback regarding your recent stay with us. Our apologies that our room lighting was not up to your standards. We will definitely consider new bulbs at our next renovation. We also have black out blinds in all of our rooms which may be opened up. We hope to see you again the next... More

Forest, Virginia
Contributor
14 reviews 14 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 9, 2014

Had a very pleasant night after a long drive. We arrived fairly late in the evening and we had no major issues checking in. Most of the staff was in a meeting and the guy at the desk wasn't real sure how to check us in and run my card so he just gave me the keys and asked that... More

Was this review helpful? Yes
gmlbacs, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Alex, Thank You for your feedback regarding your recent stay with us. We apologize for the inconvenience you had regarding our front desk agent not knowing how to run your credit card at check in, but we do assure you this will not happen again. We hope to see you again in the near future. Thank You, General Manager More

Natural Dam, Arkansas
2 reviews
5 of 5 stars Reviewed May 8, 2014

The rooms were very clean and comfortable....we stopped in Lebanon to shop at the outlet mall located close...i loved the framed pictures throughout the hotel...do you know where/how i could order those?...thank you

Was this review helpful? Yes
gmlbacs, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear mygyzmo121,, Thank You for your excellent review and the kind comments about our picture frames throughout our hotel. Please feel free to call the hotel directly at 615-994-3225 and ask for the General Manager, and I would be more than happy to give the info for the picture frames. We hope to see you again in the near future.... More

1 review
5 of 5 stars Reviewed May 2, 2014

I'm never really wowed by any hotel, 5 star...200 star...no star (as I prefer sleeping in my own bed), so I don't have much to say about the property. Everything I needed was there...Frosted flakes in the morning, a bed, and a treadmill. What I am giving such a high rating for is the staff behind the counter! The southern... More

Was this review helpful? Yes
gmlbacs, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Darrin T, So pleased to hear that Shea and Penney made your experience with us a memorable one! Our staff does take pride in their work and delivering "southern hospitality". We hope to see you again soon the next time you are in Lebanon,TN. Thank You, General Manager More

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Additional Information about Holiday Inn Express Hotel & Suites

Address: 826 South Cumberland St, Lebanon, TN 37087
Phone Number:
Location: United States > Tennessee > Lebanon
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites
Holiday Inn Express Hotel Lebanon
Holiday Inn Lebanon
Lebanon Holiday Inn

32 photos of this hotel

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Hotel & grounds (4)
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express & Suites Lebanon,TN! Enjoy a comfortable stay along with our famous 'Southern hospitality' at Lebanon's newest and finest hotel - located just 22 miles from the Nashville International Airport (BNA) - providing easy access to many of Nashville's best attractions. With the Nashville metropolitan area just a half-hour from our Lebanon hotel - business travelers find it easy getting to and from their meetings. Local Tennessee businesses near our hotel in Lebanon include Cracker Barrel's corporate headquarters - the James E. Ward Agricultural Center and Cumberland University. Located just outside of Nashville - our Lebanon hotel offers convenient access to many of eastern Tennessee's best attractions - such as the Grand Ole Opry - the Country Music Hall of Fame and LP Field - home of the Tennessee Titans. Another popular Nashville attraction is the Nashville Super Speedway - which hosts a number of NASCAR and other motor sport races throughout the year. Known as one of the best places in America to shop for antiques - Lebanon offers shoppers a variety of antique stores. If you're looking for a more modern shopping experience - the Prime Outlets of Lebanon Mall are just seconds from our hotel. With a convenient location and access to many Nashville businesses and attractions - the Holiday Inn Express Lebanon is the ideal place to stay during your next trip to Tennessee. ... more   less 
Number of rooms
87

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