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Executive Inn

631 South Cumberland, Lebanon, TN 37087 (Formerly Best Western)
Executive Inn
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22 reviews from our community

Traveler rating
    10
    9
    2
    0
    1
See reviews for
5
5
1
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
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English first
  • All months
    (22)
  • Mar-May only
    (6)
  • Jun-Aug only
    (8)
  • Sep-Nov only
    (5)
  • Dec-Feb only
    (3)
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1 review
1 of 5 stars Reviewed 4 weeks ago

I called to make a reservation. The cost for two guests was $69 plus $100for your pet. I confirmed this by asking twice since I could not believe it. This is obviously not a pet friendly location. I am unable to provide any farther information on this lodging.

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Ken R, Manager at Executive Inn, responded to this review

Dear Jim, First, I would like to thank you for considering the Executive Inn for your travel needs. I sincerely apologize we could not accommodate you due to our pet charge. We do welcome pets. However, due to the increased labor and cleaning supplies that incur to keep the rooms to property standards in order to accommodate guest who may... More 

Litchfield, Connecticut
Top Contributor
147 reviews 147 reviews
18 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Spent two very nice nights here for the Country Living Fair (which was a total Rip-Off!). The rooms very nice & quiet with a daily discount coupon for a meal next door at Cracker Barrel. For the price this is a winner of a hotel. Only wished the staff had been better informed of local restaurants and things to do... More 

Was this review helpful? Yes
Ken R, Manager at Executive Inn, responded to this review

Dear Valued Guest, Thank you for staying with us! We are delighted to have had the wonderful opportunity to serve you. And for the great comments. The executive inn is all about pleasing people by providing 100% guest satisfaction. I do apologize that some of our staff may not have been up to date on local restaurants and local events... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

This hotel was very nice, very clean & had all the amenities. It has free wifi, nice beds & our housekeeper Margie was Fabulous!!! I would definitely stay again!! It was close to all of the restaurants & shopping.

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Ken R, Manager at Executive Inn, responded to this review

Dear Valued Guest, Thank you for choosing the Executive Inn for your recent travels. We are delighted you enjoyed your stay and our hotel. It is guest, such as you the makes it a pleasure to serve you. I will pass along the wonderful comments to your housekeeper Margie, and post it on our associates board of fame. We look... More 

Fort Mill, South Carolina
Top Contributor
144 reviews 144 reviews
101 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed April 12, 2015

Nashville was all booked up due to the NRA convention, and I remember the Econo Lodge recommended this place if they were ever full. Check in was done after 11 so it was done at the prisoner window. This place does the small things right. It was clearly an older motel renovated. The property is very clean. Its kept up... More 

Was this review helpful? Yes
Ken R, Manager at Executive Inn, responded to this review

Dear Valued Guest, Thank you for choosing the Executive Inn during your recent travels. I also, want to thank you for letting us know the thing we did great, as well as, areas of improvement. We are currently in the process of upgrading all our rooms with up to date flat screen televisions. I apologize for the lack of water... More 

Cookeville, Tennessee
1 review
5 of 5 stars Reviewed April 1, 2015

Rooms very nice and clean. Beds were awesome! Very quite and peaceful. Close to restaurants and shopping areas. I will be staying here again. Staffing was very nice and willing to help with suggestions.

Was this review helpful? Yes
Ken R, Manager at Executive Inn, responded to this review

Chris, Thank you for choosing the Executive Inn for your recent stay, and for the wonderful comments. We are delighted to have been able to serve you. We are about pleasing people by providing 100% guest satisfaction. We hope to serve you again soon. Best Regard, More 

Contributor
15 reviews 15 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 14, 2014

I have had the pleasure of staying here twice this year and let me tell you, the staff is AMAZING! !!! They remember my name my 2nd time back and knew my room preferences. ..on top of that, my room SPARKLED!!! my house keeper left me cute notes and cared about how I liked my room cleaned.... this hotel is... More 

Was this review helpful? Yes 3
Ken R, Manager at Executive Inn, responded to this review

Thank you for choosing the Executive Inn, and the wonderul comments during your recent stay. We are excited you found our hotel services and staff exceptional. Your comment will be passed along to our staff and posted on the Staffs Hall Of Fame Board! It's guest like you that makes the Executive Inn the greatest hotel in Lebanon. We look... More 

Buckeye, Arizona
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 25, 2014

Stayed there 2 different times, first time I was on the second floor on the back end. Walmart just a short walk away for snacks, bottled water, etc. Stay was booked by company, so no choice in the matter, but even so, everyone was very helpful, friendly & knowledgeable of the local area. Overall, everything was great!

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Ken R, Manager at Executive Inn, responded to this review

It was truly a pleasure having the wonderful opportunity to serve you. We're glad you found the hotel accommodations and service exceptional. Our goal is to provide 100% guest satisfaction. We wish you all the best in your personal and business endeavors, and hope to have the wonderful opportunity to serve you again soon. Sincerely; Ken Russell Assistant Manager More 

huntingburg
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed October 24, 2014

Book your room early! Location is great for persons wanting to shop, eat or just rest. The employees here are very helpful and friendly.True southern hospitality I would most definitely recommend staying here.

Review collected in partnership with this hotel

Was this review helpful? Yes
Ken R, Manager at Executive Inn, responded to this review

Thank you for choosing the Executive Inn for your recent stay. We are proud you enjoyed your stay and the location. We would also like to thank you for the wonderful comments, It's guest like you who makes our hotel special. We look forward to having the wonderful opportunity of having you as our guest again soon. Sincerely; Ken Russell... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 20, 2014

Shout out to Mary Jo at the front desk for the great service. The room was very clean and they give you a voucher for cracker barrel next door. How cool is that! ☆☆☆☆☆ Bathroom was large and spacious. It smelled fresh and clean and we had plenty of towels.

Was this review helpful? Yes 1
Ken R, Manager at Executive Inn, responded to this review

Management and Staff would like to thank you for choosing the Executive Inn for your recent stay, and the great comments. We are about pleasing people and 100% guest satisfaction is our goal. We look forward to serving you again soon. Sincerely; Ken Russell Assistant Manager More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 27, 2014

I'm usually skeptical of independent hotels, but took a chance on this one. The rate was a little bit higher than what I'm used to, but it was worth it. The bed was comfy, room was clean and the wifi was really fast. Friendly staff was a plus. I'll be staying again, next time I'm in the Lebanon area.

Was this review helpful? Yes 1
Ken R, Manager at Executive Inn, responded to this review

Hello, Thank you for choosing to stay at the Executive Inn, and for taking the time to post a wonderful review of your experience on TripAdvisor. I am pleased you enjoyed your stay with us. We are about pleasing people and delivering exceptional guest service. We look forward having you our guest again soon. We appreciate your business. Sincerely, Ken... More 

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