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Comfort Suites Lebanon

Certificate of Excellence
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904 Murfreesboro Rd, Hwy 231 South, Lebanon, TN 37090
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Comfort Suites Lebanon
Best prices for: 1 room 1 guest
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Ranked #1 of 13 Hotels in Lebanon
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed February 21, 2015
1955stargazer Lebanon, Tennessee
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164 reviews from our community

Traveler rating
    108
    38
    11
    5
    2
See reviews for
45
38
9
27
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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Dearborn Heights, Mi
Top Contributor
59 reviews 59 reviews
39 hotel reviews
39 helpful votes 39 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I was amazed to find a hotel that actually decides what you can and cannot browse on the Internet. If they feel your site is not appropriate you must ask the front desk for permission to browse whatever site you would like. There was also hair in the bathtub ( long hair which I do not have lol) and the... More 

Was this review helpful? Yes
manager_tn316, General Manager at Comfort Suites Lebanon, responded to this review

I am a little concerned that you may be addressing the wrong hotel. As the Comfort Suites is 100% non smoking and we are very strict with this policy. Our staff has no way of blocking or allowing our guests to look at any website. If you would like to discuss this further, feel free to contact me directly. Melissa... More 

Lebanon, Tennessee
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 21, 2015

I love this hotel! It does it's name proud. Comfort Suites was sweetly comfortable!.. Love that the bed had four pillows,.. two firm and two less firm.. The bed was very comfortable as well as the pillows.. and clean!..Clean is a big thing for me and this hotel did not disappoint!..I love the fireplace in the lobby and the swimming... More 

Was this review helpful? Yes 2
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed February 18, 2015

Good place and clean. Pool was large but full of screaming kids. Beds are comfortable. They need to put something on the doors to keep them from slamming. Everytime someone would close their door or the door to the stairway you could hear it. Breakfast was decent.

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Fairview
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 20, 2015

I recently stayed here for a scrapbook weekend. The hotel had recently been renovated. While I've stayed here before, the redo is wonderful. When I stayed here before, I mentioned on a comment card that I wish the pillows were firmer. I was pleasantly surprised to see that on the bed there were 4 pillows. Two that were firm and... More 

Was this review helpful? Yes 2
manager_tn316, General Manager at Comfort Suites Lebanon, responded to this review

It is always nice to have you ladies here. With all the new renovations our rooms are new. We appreciated all the wonderful comments we received about our rooms. We look forward to having you all stay with us again your next girls weekend. Melissa Parker General Manager More 

Tennessee, United States
1 review
5 of 5 stars Reviewed January 20, 2015

enjoyed a great girls weekend away at the hotel. The staff was super nice and accommodating always polite. The hotel was recently renovated and the new decor is beautiful. Convenient location to lots of food and shopping. This is our 5th year staying at this hotel for our girls weekend away. The fireplace in the lobby and pool areas were... More 

Was this review helpful? Yes
manager_tn316, General Manager at Comfort Suites Lebanon, responded to this review

We really appricate that you have taken the time to do a review for your recent stay with us. We are so excited to have to have all of our room renovations complete, with the new furniture, carpet, draperies, granite and many more features our rooms are brand new. We look forward to having you stay with us many more... More 

Swannanoa, North Carolina, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 8, 2015

We stayed here on our way to Missouri to visit family. We checked in late in the evening, and all was well until we could hear kids running up and down the hall and babies crying. We were awakened around 6:30 am to the same sounds. Then we heard adults yelling from their room to someone in the breakfast area!... More 

Was this review helpful? Yes
manager_tn316, General Manager at Comfort Suites Lebanon, responded to this review

Thank you for voicing your concerns about the children in the breakfast area. We strive to assure each guest has an enjoyable stay. It is unfortunate that some parents let their children be disruptive, I am sure that the desk clerk did what he thought was right when it came to addressing the situation which can be very sensitive when... More 

Saint Louis, Missouri
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed January 7, 2015

We were passing through and read several favorable reviews for this hotel. We typically prefer another chain but at $20 cheaper decided to give the Comfort Suites a try. Our room was spacious and clean. The staff was courteous. We enjoyed the large pool area and loved that the pool was nicely heated. Breakfast was okay but not great as... More 

Was this review helpful? Yes
manager_tn316, General Manager at Comfort Suites Lebanon, responded to this review

We appreciate that you chose to stay with us while in Lebanon. It is always nice to hear from our guests. We hope you will be back to see us on your next visit to Lebanon. Melissa Parker General Manager More 

NW Arkansas
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 27, 2014 via mobile

This is my 2nd time staying here and there's a reason I chose this hotel again. It's a beautiful hotel with immaculate rooms, comfy beds, and wonderful customer service. The general manager checked us in and she is such a wonderfully friendly woman who really made us feel important. The breakfast was awesome, and this is the only place I... More 

Was this review helpful? Yes
manager_tn316, General Manager at Comfort Suites Lebanon, responded to this review

Thank you for returning for a 2nd visit to the Comfort Suites. We always enjoy hearing from our guests about their stay and we look forward to serving your lodging needs on your next visit to our area. Melissa Parker General Manager More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 26, 2014

The staff were so polite and friendly. The rooms are beautiful, clean and spacious, there were no disturbances of any kind, and the manager of the hotel took care of any requests we had immediately. I have stayed at the hotel before, and it was just as excellent. Also, the breakfast is great with a broad selection. Will definitely be... More 

Was this review helpful? Yes
manager_tn316, General Manager at Comfort Suites Lebanon, responded to this review

We are so glad you had a wonderful stay. It is always so encouraging to the staff to see that our valued guests take the time to let them and other potential guests know about their experience. We look forward to having you and your family stay with us again on your next visit to Lebanon. Melissa Parker General Manager More 

Sebastian, Florida
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 25, 2014

Everything was just great the personal the rooms the breakfast and the location. I would recommend this hotel and my wife will be staying there in February since it is in a nice area.also the rooms are very comfortable and plenty of room

Was this review helpful? Yes
manager_tn316, General Manager at Comfort Suites Lebanon, responded to this review

We hope you had a Merry Christmas and Wishing you a Wonderful New Year. Thank your for staying with us during you holiday travels. We look forward to having you stay with us again on your next visit to our area. Melissa Parker General Manager More 

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