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Comfort Suites Lebanon

Certificate of Excellence
2.5 of 5
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904 Murfreesboro Rd, Hwy 231 South, Lebanon, TN 37090
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Comfort Suites Lebanon
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Ranked #1 of 13 Hotels in Lebanon
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Denise M Saint Joe, Indiana
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170 reviews from our community

Traveler rating
    112
    39
    12
    5
    2
See reviews for
47
40
9
29
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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Saint Joe, Indiana
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

We can't rave about this hotel enough!! friendly staff, very clean rooms. The pool was warmest pool we have ever been in hot tub was awesome/ great sauna. If you are ever in the area we HIGHLY recommend and they have a great breakfast!! nothing like those other hotel breakfasts. Beds are very very comfortable! Peaceful and quiet even though... More 

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Woodstock, Georgia, United States
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

This Comfort Suites was one of the best I have visited. It was very clean, the staff was friendly, the WiFi area was private, and the motel is very close to the interstate. Melissa Parker is the GM there. I came in from the rain wet and a little chilled. I don't care for coffee, so she turned on the... More 

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Sacramento, California
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

If you have to stay in Tennessee, this is one of the better stops. They have a working sauna, one of my personal favorites. On the flip side they will only honor their travel coupons if they think they may not sell out for the night. If you see the billboard for a decent rate; forget about it, they haven't... More 

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manager_tn316, General Manager at Comfort Suites Lebanon, responded to this review

First of all thank our for staying with us while in Lebanon. Let me address the coupon you are mentioning. We do have a coupon that is listed in a travel book, the coupon states based on availability and is an introduction coupon (meaning for first time guests to use to introduce them to our property). We absoluetly do not... More 

Arroyo Grande, California
Contributor
14 reviews 14 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel has been refurbished over the past year and is clean and provides good value. My wife used the pool and was pleasantly surprised at the size and overall cleanliness of the pool area. Staff work hard and aim to please. Breakfast is very good with an assortment of hot and cold options, including waffles, biscuits and gravy, The... More 

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manager_tn316, General Manager at Comfort Suites Lebanon, responded to this review

Thank you for choosing the Lebanon Comfort Suites for your lodging while in our area. We always appreciate hearing from our valued guests. We hope to see you again on your next vist to Tennessee. Melissa Parker General Manager More 

Dallas, Texas, United States
Contributor
15 reviews 15 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I really do not have one bad thing to say about this hotel. Staff - freakin' awesome. Honestly - extremely helpful, sweet, and attentive. Rooms - clean and great for the price. Pool - to DIE for. The pool was huge, inside, clean, and bath water warm. One of the best maintained pools I have seen in quite some time.... More 

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manager_tn316, General Manager at Comfort Suites Lebanon, responded to this review

Annie S, We want to say thank you for taking the time to let us know you had an enjoyable stay. It is always encouraging to the staff to see these wonderful comments. Melissa Parker General Manager More 

Little Rock, Arkansas
Contributor
19 reviews 19 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

On a family road trip from DC to Arkansas and could not find a room in Nashville so opted to stay outside of the city. This was the highest rated hotel in Lebanon. We felt like for the price we paid we didn't get much. It was a typical low end hotel and appeared clean with the exception of several... More 

Was this review helpful? Yes 1
manager_tn316, General Manager at Comfort Suites Lebanon, responded to this review

Thank you for staying with us on your recent visit through our area. We are sorry we fell below your expectations. We our very proud to say that we have just finished a major renovation, including all new furnishings, carpet, bedding, drapery and many other features. We strive to offer the very best for our guests from great customer service... More 

Dearborn Heights, Mi
Top Contributor
58 reviews 58 reviews
39 hotel reviews
39 helpful votes 39 helpful votes
1 of 5 stars Reviewed March 15, 2015

I was amazed to find a hotel that actually decides what you can and cannot browse on the Internet. If they feel your site is not appropriate you must ask the front desk for permission to browse whatever site you would like. There was also hair in the bathtub ( long hair which I do not have lol) and the... More 

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manager_tn316, General Manager at Comfort Suites Lebanon, responded to this review

I am a little concerned that you may be addressing the wrong hotel. As the Comfort Suites is 100% non smoking and we are very strict with this policy. Our staff has no way of blocking or allowing our guests to look at any website. If you would like to discuss this further, feel free to contact me directly. Melissa... More 

Lebanon, Tennessee
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 21, 2015

I love this hotel! It does it's name proud. Comfort Suites was sweetly comfortable!.. Love that the bed had four pillows,.. two firm and two less firm.. The bed was very comfortable as well as the pillows.. and clean!..Clean is a big thing for me and this hotel did not disappoint!..I love the fireplace in the lobby and the swimming... More 

Was this review helpful? Yes 2
manager_tn316, General Manager at Comfort Suites Lebanon, responded to this review

We are so glad you had an enjoyable stay with us. The weather played havoc on this whole area. With so many options in our area we are glad you chose to stay with us and enjoy our indoor heated pool. We hope you will be back to stay with us again (hopefully not because of the ice and snow).... More 

Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed February 18, 2015

Good place and clean. Pool was large but full of screaming kids. Beds are comfortable. They need to put something on the doors to keep them from slamming. Everytime someone would close their door or the door to the stairway you could hear it. Breakfast was decent.

Was this review helpful? Yes
manager_tn316, General Manager at Comfort Suites Lebanon, responded to this review

Thank you for staying with us on your recent visit to Lebanon. We always appreciate hearing from our valued guests. We will be looking into a solution for the noise from the doors. We take seriously all comments and suggestions from our guests. We look forward to having you stay with us again on your next visit to our area.... More 

Fairview
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 20, 2015

I recently stayed here for a scrapbook weekend. The hotel had recently been renovated. While I've stayed here before, the redo is wonderful. When I stayed here before, I mentioned on a comment card that I wish the pillows were firmer. I was pleasantly surprised to see that on the bed there were 4 pillows. Two that were firm and... More 

Was this review helpful? Yes 2
manager_tn316, General Manager at Comfort Suites Lebanon, responded to this review

It is always nice to have you ladies here. With all the new renovations our rooms are new. We appreciated all the wonderful comments we received about our rooms. We look forward to having you all stay with us again your next girls weekend. Melissa Parker General Manager More 

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