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All 13 Lebanon hotels

Comfort Suites Lebanon

2.5 of 5 Hotel   |   904 Murfreesboro Rd, Hwy 231 South, Lebanon, TN 37090
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Ranked #1 of 13 hotels in Lebanon
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
Ricky768 Florence, Alabama
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107 people have reviewed this hotel

Traveler rating
    72
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    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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English first
Florence, Alabama
Contributor
14 reviews 14 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is a follow up review from a previous review last year. It is amazing to me how this Comfort Suites consistently beats high end chains with there great service. I have a better nights rest than when I stay at chains like Marriott and Hilton. I stay here several nights a week every month and they always get my... More

Was this review helpful? Yes
manager_tn316, Manager at Comfort Suites Lebanon, responded to this review

Ricky, On behave of myself and the entire staff, we want to say thank you for the kind words about your stay with us. It is always so encouraging to us when our guest let us know about the service they receive while staying with us. With several other options for lodging in our area let me say we really... More

Chicago, Illinois
1 review
5 of 5 stars Reviewed 5 days ago NEW

I would like to start by saying we have stayed at this Comfort Suites 6 times in the past 4 years and we are always excited to see the same friendly staff. It is nice walk in and the friendly staff recognizes you. I think Melissa Parker the manager has been there from day 1. We were very suprised to... More

Was this review helpful? Yes
manager_tn316, General Manager at Comfort Suites Lebanon, responded to this review

Thank you for a great review of your recent stay with us. Seeing familiar faces when checking in is always nice. I, myself have actually been here almost 13 years the hotel had just opened for business when I moved here, there are several employees that have been here for several years. I am so glad you enjoyed the new... More

Willington
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

Obviously paying a little more gets you a LOT more when you are on the road. This hotel was totally top notch. Immaculately clean with super people working there. They had a nice fire in a fireplace when we checked in. The room was spotless and very comfortable. Obviously recent updating as the plastic was still on the lamp shades... More

Was this review helpful? Yes
manager_tn316, General Manager at Comfort Suites Lebanon, responded to this review

With several options for lodging in our area I would like to say thank you for choosing the Comfort Suites. It is always nice to have our guest let us know about their stay. We appreciate your business and look forward to having you stay with us again. We are excited about our new look and the many upgrades we... More

Harriman, Tennessee
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 15, 2014

We called ahead to see if we could check in early. Melissa said that it would be no problem. We arrived around 10:30 on a Friday morning. We checked in quickly. Melissa was helpful and asked if we'd like to upgrade our room for just $4 more than what we had booked on line. We did do that. The hotel... More

Was this review helpful? Yes
manager_tn316, Manager at Comfort Suites Lebanon, responded to this review

Kim, I am so glad you enjoyed the chocolate covered strawberries, Elizabeth made them for Valentines day as a special treat for our guest checking in. Thank you for taking the time to do a review and so glad you enjoyed your stay. I do hope you will be coming back to see us again in the future. We are... More

Richmond
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed February 15, 2014

I am extremely impressed with how big the rooms are. I love that it has a refrigerator and microwave in every suite. Very clean. It is convenient to the interstate. O'charleys in the parking lot was an added bonus. I would highly recommend this hotel. Very nice staff. There is construction going on but It seemed out of the way... More

Was this review helpful? Yes
manager_tn316, Manager at Comfort Suites Lebanon, responded to this review

ASL2GIRLGS, I appreciate you taking the time to let us know about your stay with us. We are looking forward to completing our renovations which will be early spring. We hope you will be back to see us again in the future. Melissa Parker General Manager More

Marysville, Ohio
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed November 21, 2013

I have been at this location for 2 1/2 months (with another 3 to go) due to a project in the area, and of all the Lebanon hotels this is probably the best. ...but I am far from enamored with this hotel. Housekeeping does a reasonable job, linens nice and crisp, adequate television channels (flat screens), etc. Breakfast is nothing... More

Was this review helpful? Yes 1
manager_tn316, Manager at Comfort Suites Lebanon, responded to this review

OH NO!!! I am so sorry that we have let you down. We do appreciate you staying with us and also for taking the time to let us know how we are doing. It is not our practice to not give our guest the service they so well deserve. As the manager I am sorry that I was snippy with... More

Indianola, Iowa
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 16, 2013

We were very satisfied with our experience with this hotel. The people were friendly and had cookies waiting for us on arrival. The lobby was nice and had 2 customer computers to use. The breakfast was good with hot choices as well as cold. The beds were comfortable and clean. We had no complaints about this motel.

Was this review helpful? Yes 1
manager_tn316, Manager at Comfort Suites Lebanon, responded to this review

Thank you for taking the time to write a review about your recent stay with us here in Lebanon. I always encourage the staff to read the reviews as these are all because of them. We are glad you enjoyed your stay and YES the Cookies are a big hit with our guest. We look forward to serving your lodging... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 10, 2013 via mobile

I knew the minute I walked into the lobby that the decor was very dated.But it was 10:30 pm and we were tired.Also there was a odor that I can't describe. Our room was just as dated as the lobby the wallpaper on the wall in the corner of the room was bubbling up and with a tug it would... More

Was this review helpful? Yes
manager_tn316, General Manager at Comfort Suites Lebanon, responded to this review

We always appreciate feedback from our guest. I want you to know that we will be updating our property in the near future and we are excited about the upgrades we will be making. I hope that if you are in our area in the future you give our hotel another try. Melissa Parker General manager More

Lancing, Tennessee
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 7, 2013

Always smiling..always helpful..quiet and very clean..excellent breakfasts and going the extra mile to make sure your stay at their Hotel is an enjoyable and memorable one...The rooms are clean and neat and spacious...I will continue to use this Hotel when I'm in Lebanon and also other comfort Suites in other cities or States...Quite satisfied!!!!

Was this review helpful? Yes 2
manager_tn316, General Manager at Comfort Suites Lebanon, responded to this review

Thank you for taking the time to let us know about your recent stay with us. It is always nice to hear such kind words. We look foward to your next stay with us. Melissa Parker More

Greensboro, North Carolina
Top Contributor
52 reviews 52 reviews
17 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed November 5, 2013

Something was going on in Tennessee as we passed through. Properties we would have normally looked for were fully booked. Fall leaves had not yet started changing, so I guess it was just the amazing September weather. We needed an intermediate rest stop on our way to Pigeon Forge. Lebanon was positioned at a good stopping point. We had not... More

Was this review helpful? Yes 1
manager_tn316, General Manager at Comfort Suites Lebanon, responded to this review

We alway appreciate our guest taking the time to give their opinion and review our hotel when they have stayed with us. We understand that our guest do have different opinions and different expectations when they travel. It was unfortunate that we fell below these expectations. I have researched your complaint about the strong smell of chemicals and we have... More

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Additional Information about Comfort Suites Lebanon

Also Known As:
Comfort Suites Lebanon Hotel
Comfort Suites Lebanon Hotel Lebanon
Lebanon Comfort Suites
Address: 904 Murfreesboro Rd, Hwy 231 South, Lebanon, TN 37090
Phone Number:
Location: United States > Tennessee > Lebanon
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 13 hotels in Lebanon
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Lebanon 2.5*
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