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Hampton Inn & Suites Lebanon

2.5 of 5
1065 Franklin Road, Lebanon, TN 37087
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Hampton Inn & Suites Lebanon
Ranked #5 of 14 hotels in Lebanon
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47 reviews from our community

    Trip type
Traveler rating
    25
    17
    0
    5
    0
Date Rating
Tampa, United States
1 review
2 of 5 stars Reviewed May 13, 2013

The back of this hotel is so close to I-40, all I could hear were trucks pounding down the road. I got no sleep at all. I told the clerk at the desk in the morning and she didn't offer me another room, or a discount or anything to try to make any concession for my frustration. I will not... More

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Harold S, General Manager at Hampton Inn & Suites Lebanon, responded to this review
May 16, 2013

Thank you so much for your recent review. We always appreciate hearing from our guests - including when comments help identify ways we can improve. I understand that there were some issues that inconvenienced you particularly the disruptive noises from the road nearby. It is through feedback as yours that we evaluate ourselves and identify the areas where we can... More

Gainesville, Florida
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed May 6, 2013

Visited the area for a wedding. For that reason we needed an early check in on the day of the wedding which was accomplished happily. The staff was friendly and acommodating; the room was clean and neat. The location was just slightly away from the hustle and bustle which was great!

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Brunswick, Georgia
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 3, 2013

I love Hampton Inn & Suites and there was only one exception here....this hotel backs up to Interstate 40. So it's easy to get to, but if you are a light sleeper, be sure to ask for a room facing the front of the hotel. Our room was on the back and subject to truck traffic on the highway all... More

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Troy, Missouri
Senior Contributor
24 reviews 24 reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 29, 2013

We stayed at this hotel over night while traveling, and were very impressed. Upon entering, the decor was very nice. It was a speedy check-in as well. The rooms were much nicer than expected. The bathroom vanity was marble, and the beds were incredibly comfortable. Outback Steakhouse was right next door and we had a delicious dinner there. Continental breakfast... More

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Olive Branch, Mississippi
1 review
5 of 5 stars Reviewed April 12, 2013

Wonderful front desk staff! Room was clean, spacious and comfortable. No noise even though there were soccer teams everywhere. Easy access to malls, Opry hotel and restaurants. Complementary breakfast was great!

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1 review
5 of 5 stars Reviewed April 9, 2013

Enjoyed the room and the overnight stay. Was happy to see an Outback next door. We had a light dinner and drinks there. There were no road noises and no loud guests in other rooms. The hall was cold, but our room was very comfortable temperature wise. There should be a way to warm the bathroom when the season is... More

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Review collected in partnership with Hampton

Knoxville, Tennessee
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 8, 2013

Overall, still a great place to stay for teams. Reasonable rate, clean, the night front desk manager was great. Great breakfast. Gave it 4/5 because there is new management and this was the first time ever we have met a GM so uninterested in helping out with a coach request. Spoke to us in a very condescending manner. In the... More

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See 3 more reviews by monamimi for Lebanon
Harold S, General Manager at Hampton Inn & Suites Lebanon, responded to this review
April 9, 2013

I want to take this time to thank you for your review of the Hampton Inn & Suites Lebanon, TN. We were very appreciative of your team staying with us and hope that you faired well in the tournament. As we had several teams and a wedding group in house, many of which arrived the prior day, we were unable... More

1 review
2 of 5 stars Reviewed April 7, 2013

Not your usual Hampton at all. Noisy as one reviewer said. ( I should have listened ). Staff attitude and appearance unprofessional. Wi-Fi not working and no effort made. Water had a hard time getting warm for shower and low pressure. Apparently construction problems but guests should not have to pay for the inconveniences and then be given excuses.

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Review collected in partnership with Hampton

Harold S, General Manager at Hampton Inn & Suites Lebanon, responded to this review
April 15, 2013

I am terribly sorry that your experience at our hotel was disappointing. Your feedback is truly appreciated for it is one of the most important tools that allow us to improve the quality of our products and services. All of your comments will be internally discussed with our management team for immediate action. I would very much like the opportunity... More

Linthicum, MD
Top Contributor
77 reviews 77 reviews
31 hotel reviews
Reviews in 39 cities Reviews in 39 cities
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed April 2, 2013

We needed a convenient stop on a two-day drive to Memphis. This fit the bill, being located very close to the highway. It is easy to get to. A new property, it is just beautiful. We liked the new features, including the large walk-in shower and the recessed shelves in the bathrooms for toiletries and such. Despite its proximity to... More

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Birmingham, Alabama
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed April 1, 2013

Spent one night at this hotel. Had an issue with blood spots on the Sheet, we called down stairs and the Manager come to the room with fresh clean sheets. Other parts of hotel clean. They served a small breakfast bar with a waffle Iron for do it your self waffles, juice ect... Hotel is next to an Outback, but... More

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Additional Information about Hampton Inn & Suites Lebanon

Also Known As:
Hampton Inn & Suites Lebanon Hotel
Hampton Inn And Suites Lebanon
Hampton Inn & Suites Lebanon Hotel Lebanon
Address: 1065 Franklin Road, Lebanon, TN 37087
Phone Number:
Region: United States > Tennessee > Lebanon
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotels in Lebanon
#3 Business Hotels in Lebanon
Price Range: $
Hotel Class:2.5 star (2.5*)
Reservation Options:
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