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Citywest Hotel, Conference & Event Centre

Saggart, Ireland
Hotel amenities
Citywest Hotel, Conference & Event Centre
Best prices for: 1 room 1 guest
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Ranked #1 of 1 Hotels in Saggart
A recent review
4 of 5 stars reviewed 2 days ago
Cliodhnaoneill
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1,112 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Really enjoyed my stay here. I would love to come back and actually appreciate the grounds more as we didn't have time to do that on this visit. Staff were really helpful and friendly and the bistro and breakfast food was good.

Was this review helpful? Yes 2
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed at Citywest Hotel recently for the first time. Hotel staff were lovely, reception and lounge areas were spacious and comfortable. Restaurant served great food at reasonable prices. However our room was very dated with an old fashioned TV that only had a few channels with very bad reception - these definitely need to be modernised. Leisure center facilities... More 

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Dublin, Ireland
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here on May 22-25th, and we were dealt with very professionally on arrival for check in.The room was a far distance away but that didnt bother us, and the room also was very clean and modern. The one small disappointment was the fact that I asked for a double bed, and was given a makeshift double bed with two... More 

Was this review helpful? Yes 1
Thomastown, Kilkenny, Ireland
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I stayed in the Citywest for 3 weeks as did my friend. The staff were very professional, efficient and always willing to help, I had the pleasure of meeting Kathleen one of the many efficient waitresses and I cannot Thank her enough for making a very tough 3 weeks more enjoyable. Kathleen is a rare find in todays hospitality industry,... More 

Was this review helpful? Yes 1
Kitchener,Ontario
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This is a huge hotel. When we arrived, there were several coaches of golfers checking in which meant total bedlam in the lobby. It appeared there is only one entrance to the hotel which means everyone, including the workmen doing renovations were fighting to get in and out. The furnishings are very dated and we were not the only ones... More 

Was this review helpful? Yes
CitywestHotel, Front Office Manager at Citywest Hotel, Conference & Event Centre, responded to this review

Dear Guest, Thank you for your review. We appreciate you taking the time to share your experience. As with all feedback, we take on board each area you have mentioned and will certainly take note of your concerns. We do hope you will visit Citywest Hotel in the future. Kind Regards, Gemma Kavanagh Front Office Manager More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Visited over Whitsun Bank Holiday. Checked in for 2 nights. Fantastic service from the start. Stunning rooms, great food. Transport connections close by. 40min journey via Luas (Tram) to Dublin for €5 return. Great facilities. Will be heading back soon.

Was this review helpful? Yes 2
CitywestHotel, Front Office Manager at Citywest Hotel, Conference & Event Centre, responded to this review

Dear Guest, What a great review, positive feedback is so important to the team here at Citywest Hotel and we appreciate you taking the time to post your review. Please do not hesitate to contact me directly should you wish to return to Citywest Hotel in the future. Warm Regards, Gemma Kavanagh Front Office Manager More 

Cork Ireland
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed for the first time on Saturday 23rd May Check In Receptionist Jade was excellent. Disappointment with Dinner and Breakfast having paid €139 for one night B&B. I was amazed at Breakfast that Hot Buffet was no where up to standard chef stopped cooking eggs, limited and poor quality.

Was this review helpful? Yes 3
CitywestHotel, Front Office Manager at Citywest Hotel, Conference & Event Centre, responded to this review

Dear Guest, Thank you for taking the time to write a review of your recent stay. Jade will be delighted to read such fantastic feedback. I will be sure to pass on your comments regarding breakfast to our Head Chef, we do apologise if you felt it was not up to standard on the day. We would be happy to... More 

County Meath, Ireland
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I visited this Hotel over the weekend. We used the hotel as a conference/ meeting event. The Staff were lovely. The food they provided us was excellent. The room we had a beautiful view. The only fault was the car park was a distance from the hotel. This was due to the car park been full when I arrived. So... More 

Was this review helpful? Yes
CitywestHotel, Front Office Manager at Citywest Hotel, Conference & Event Centre, responded to this review

Dear Guest, Many thanks for your wonderful review. Feedback is an important part of our training here at Citywest Hotel and it is good to see such positive comments. We were delighted that you enjoyed your time with us. We look forward to your next visit. Kind Regards, Gemma Kavanagh Front Office Manager More 

Waterford, Ireland
Top Contributor
91 reviews 91 reviews
34 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 1 week ago

Had to go to a communion in Dublin and the wife thought that spending the night before in Dublin would be a good idea. She booked two rooms in the City West Hotel - one for us and our 6 year old daughter and one for my aging parents in their eighties. On arrival at this massive hotel we asked... More 

Was this review helpful? Yes 1
CitywestHotel, Front Office Manager at Citywest Hotel, Conference & Event Centre, responded to this review

Dear Guest, It is always a pleasure to receive such a fantastic review. As we can accomodate such a large volume of guests we do try to ensure that our staff give each guest sufficient time and customer care. I will be sure to pass on your comments to the team. Thank you again for sharing your experience. Please do... More 

Nashville, Tennessee
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

Our first time to Ireland and our first 2 nights where perfect at City West. Our room was beautiful and had lots of space with amazing views and the breakfast was perfect. It was like being in a old estate home or manor. We really enjoyed it and all the staff were very friendly. I would definitely recommend it.

Was this review helpful? Yes
CitywestHotel, Front Office Manager at Citywest Hotel, Conference & Event Centre, responded to this review

Dear Guest, Thank you for sharing your recent experience here at Citywest Hotel. We appreciate such wonderful feedback. Please contact me directly should you wish to return in the future. Kind Regards, Gemma Kavanagh Front Office Manager More 

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