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All 1 Saggart hotels

Citywest Hotel, Conference & Event Centre

4.0 of 5 Resort   |   Saggart, Ireland
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Citywest Hotel, Conference & Event Centre
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61%
Ranked #1 of 1 hotels in Saggart
A recent review
5 of 5 stars reviewed 2 days ago
Jackie M cork
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800 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (186)
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cork
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

This hotel has to be one of the best hotels I have ever stayed in. Every hotel my family and I stay in we always compare it to this one and none lives up to it. It is a fantastic family hotel, they have movie nights for kids and a games room to keep them occupied. The rooms are always... More

Was this review helpful? Yes
CitywestHotelDublin, Front Office Manager at Citywest Hotel, Conference & Event Centre, responded to this review

Dear Guest, Thank you so much for your fantastic review!! We were absolutely delighted to have had the opportunity to welcome you back to the hotel and thank for your lovely comments regarding our team. We at Citywest love to hear that our guests have enjoyed the facilities we provide and I will be sure to circulate your feedback to... More

Kildare
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Huge hotel, efficient but impersonal. Vending machines dotted around the corridors. Use of the swimming pool must be booked in advance. Seems to be aiming for family staycations, lots of kids running around. Not my kind of place, no atmosphere at all.

Was this review helpful? Yes 2
CitywestHotelDublin, Front Office Manager at Citywest Hotel, Conference & Event Centre, responded to this review

Dear Guest, Thank you for choosing Citywest Hotel, Conference & Event Centre and for taking the time to share your experience. I was sorry to read that your stay did not meet your expectations and you found Citywest impersonal. Our team will be disappointed to hear that on this occassion our customer service skills did not leave a lasting impression.... More

W. Yorkshire
Senior Contributor
46 reviews 46 reviews
25 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is an excellent and very large hotel. Everywhere was visually pleasing. My room was good sized for a single person and there was a pleasant feeling of luxury. Everything was well thought out and I can find nothing to criticise at all. The dining room was very large but the service was so professional that there were never any... More

Was this review helpful? Yes 2
CitywestHotelDublin, Front Office Manager at Citywest Hotel, Conference & Event Centre, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay at The Citywest Hotel. I was delighted to read your lovely comments about the location and the service you received in the dining room. On your next trip to Dublin I would like to invite you to contact me directly as it would be my pleasure to... More

Llandeilo, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I was at this hotel for a family funeral. We had food from the carvery, which was very good, and then partook of copious amounts of falling-down water whilst having some Craic with the family many of whom I hadn't seen for years. The atmosphere was very good particularly for such a large hotel mainly because the space was divided... More

Was this review helpful? Yes 1
CitywestHotelDublin, Front Office Manager at Citywest Hotel, Conference & Event Centre, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay at The Citywest Hotel. It was a delight to read your comments, especially about the atmosphere in the bar. It is our goal at The Citywest Hotel to create a friendly, warm and welcoming experience for each guest to experience. I will pass on your comments regarding... More

Carrickfergus, United Kingdom
Contributor
15 reviews 15 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Have stayed at Citywest on quite a number of occasions of past couple of years with my daughter at Irish Dancing events. The hotel itself is beautiful, with outstanding rooms and facilities. The staff will go out of their way to assist you with any needs. We did on one occasions unfortunately had a not so good room and we... More

Was this review helpful? Yes
CitywestHotelDublin, Front Office Manager at Citywest Hotel, Conference & Event Centre, responded to this review

Dear Guest, Thank you most sincerely for your lovely review. We were absolutely delighted to have had the opportunity to welcome you to the hotel. Our team will be happy to hear that you found our customer service skills to be so effective. When we come across issues we like to ensure that we do everything possible to make our... More

1 review
4 of 5 stars Reviewed 6 days ago NEW

Staff are friendly, although our room was clean it was not of a great standard friends of ours had a much nicer modern room in another part of the hotel although can't really complain as we got a reasonable rate.

Was this review helpful? Yes
CitywestHotelDublin, Front Office Manager at Citywest Hotel, Conference & Event Centre, responded to this review

Dear Guest, Thank you for choosing Citywest Hotel, Conference & Event Centre and for taking the time to share your experience. We strive everyday to exceed our guest's expectations and we are glad that you enjoyed your stay. We offer several different standards of rooms here at Citywest Hotel, I would be happy to allocate you to one of our... More

Lisnaskea, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

My wife was attending a conference at the City West Hotel so we decided to book online for a one night stay. This was the first time we stayed here so I booked with an open mind.the check in went smoothly and efficiently and the room itself was first class. It was good to see that there was a courtesy... More

Was this review helpful? Yes
CitywestHotelDublin, Front Office Manager at Citywest Hotel, Conference & Event Centre, responded to this review

Dear Guest, Thank you for taking the time to write about your recent stay with us at The Citywest Hotel, Dublin. Our team will be delighted to hear the nice comments regarding your check in and your allocated room. I am pleased that you dined in the the fantastic Lemongrass Restaurant and took advantage of the courtesy car. With reference... More

Fishers, IN
Contributor
20 reviews 20 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our first stay in Ireland after traveling from the States. They allowed us to have an early check-in which worked out wonderfully! We were in a group of 12 and the staff was very accommodating. The bar area was very large and comfy. The negatives is that since our room was very warm, we had the windows open... More

Was this review helpful? Yes
CitywestHotelDublin, Front Office Manager at Citywest Hotel, Conference & Event Centre, responded to this review

Dear Guest, Thank you for taking the time to review your stay here at The Citywest Hotel. I was delighted to read that you enjoyed your time with us and especially enjoyed the small things such as an early check in, our staff appreciate that you would have been travelling through the night and were only happy to assist. I... More

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a good hotel except for a couple of things.First if you are using a sat nav and phone up for the address,they give you garter avenue,there is not one.It is on garter lane .2nd It's not the hotels fault but there is a monster of a roadworks just down the road I got lost trying to make sense... More

Was this review helpful? Yes 3
CitywestHotelDublin, Front Office Manager at Citywest Hotel, Conference & Event Centre, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay with us at The Citywest Hotel. I was delighted to read your feedback. I take on board all the points you mentioned including those regarding the sat nav directions and signage. I was very happy to read that you found our staff so helpful and will be... More

Morpeth, United Kingdom
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 1 week ago

This is my second time here while working in Dublin. The hotel is very large however it's in serious need of being updated. The hotel corridors look like the shining, pretty sure I saw two girls on the opposite end of the corridor when I was walking to my room! My room was spacious, the bed was comfortable but again... More

Was this review helpful? Yes
CitywestHotelDublin, Front Office Manager at Citywest Hotel, Conference & Event Centre, responded to this review

Dear Guest, Thank you for taking the time to review your stay at The Citywest Hotel. I was both disappointed and happy to read about your stay. I have noted your feedback, all very relevant points, and I will pass them on to the Head of departments. We do hope to make some changes in the coming months. Thank you... More

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Additional Information about Citywest Hotel, Conference & Event Centre

Address: Saggart, Ireland
Location: Ireland > Province of Leinster > County Dublin > Saggart
Price Range (Based on Average Rates): $
Hotel Class:4 star — Citywest Hotel, Conference & Event Centre 4*
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Also Known As:
Citywest Hotel, Conference, Leisure & Golf Hotel Saggart
Citywest Hotel, Conference, Leisure And Golf Resort
Citywest Hotel Dublin
Citywest Resort Dublin
Citywest Hotel, Conference & Event Centre County Dublin, Ireland - Saggart

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
774

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