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Citywest Hotel, Conference & Event Centre

Saggart, Ireland
Hotel amenities
Citywest Hotel, Conference & Event Centre
Best prices for: 1 room 1 guest
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Ranked #1 of 1 Hotels in Saggart
A recent review
4 of 5 stars reviewed 2 days ago
WickfordTraveller Wickford, United Kingdom
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1,054 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dublin, Ireland
1 review
1 of 5 stars Reviewed yesterday NEW

Received a complimentary 2 night stay with Dinner B&B. we didn't even stay 2 hours !. The room was fine nothing special even though it was classed as a Superior room - The Spa is very basic & don't even mention the restaurant - more like a canteen! Wasn't impressed with this place at all... Thankfully we weren't out of... More 

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Senior Contributor
33 reviews 33 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed yesterday NEW

Havin stayed here on a few occasions with work i thought it would get better...this is suposed to be a top hotel?? 1 channel on the tv? Really? When i enquired why this was i was told their renovating the hotel!! When i build my extension my sky tv worked fine!!!! Uncomfy bed again... Jacuzi broken...broken lifts for 3 days...when... More 

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Travelers are raving about these Saggart hotels

Wickford, United Kingdom
Top Contributor
73 reviews 73 reviews
12 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Visited for a midweek conference. The facilities are good for this type of event, with screen, projector and speakers built into the room. For food, although this was served in the main hotel building, everyone moved through quickly, service was efficient, and there was a reasonably priced meal. As this was the venue chosen by the organiser, I had no... More 

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CitywestHotel, Front Office Manager at Citywest Hotel, Conference & Event Centre, responded to this review

Dear Guest, Thank you for your great review, we were delighted to read that you would return to Citywest Hotel and look forward to your visit. The fantastic conference facilities and efficient services you experienced are just a small part of what we have available here at Citywest Hotel. Many thanks for your positive feedback. Please do not hesitate to... More 

Listowel, Ireland
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Hotel has seen better days, big place but nothing to get really excited about. Not bad but not great either. But there is free WIFI and the room was clean. The same applies to the restaurant food, could definitely be better!

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CitywestHotel, Front Office Manager at Citywest Hotel, Conference & Event Centre, responded to this review

Dear Guest, Many thanks for sharing your recent experience here at Citywest Hotel. The issues you encountered are not of our normally high standards and for this I apologise. I will be sure to pass on your feedback to the relevant departments. Kind Regards, Gemma Kavanagh Front Office Manager More 

1 review
3 of 5 stars Reviewed 3 days ago NEW via mobile

I'm currently a guest here in the Citywest Hotel for another night stay. From what I heard of this hotel I expected better. The check in was good, nice pleasant staff. The room was bit outdated and the beds were not comfortable. The tv didn't work at all.. Always freezing and only 2 channels working!! (good job I had iPad... More 

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CitywestHotel, Front Office Manager at Citywest Hotel, Conference & Event Centre, responded to this review

Dear Guest, Thank you for posting your review. As always, the team here at Citywest Hotel welcome our guests feedback and are grateful for your comments. We strive to exceed guests expectations everyday and find it very disappointing when we see reviews such as your own. All of the points you mentioned will be discussed in full and further training... More 

1 review
2 of 5 stars Reviewed 3 days ago NEW

The breakfast is very poor.Its just thrown together and is of very poor quality.I have just had dinner.The soup was only average and the potato was terrible.The steak was ok between the stringy bits.The kids refused to eat the gougons and just picked at a few chips.The rooms are just average.Its a pity,it's a great venue for the dancing competitions.... More 

Was this review helpful? Yes
CitywestHotel, Front Office Manager at Citywest Hotel, Conference & Event Centre, responded to this review

Dear Guest, Many thanks for your review. The team here at Citywest Hotel are never happy to receive negative feedback and we will use your review for further training and look at ways of improving on our current food options. We are indeed a fantastic venue for large events and are happy to take on board any feedback that comes... More 

Senior Contributor
31 reviews 31 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Was very happy with our room, the hotel itself is beautiful with loads of character and features,kids really enjoyed the games room and swimming pool.only downside to our stay was that our evening meal was just warm and breakfast was the same, staff were friendly

Was this review helpful? Yes
CitywestHotel, Front Office Manager at Citywest Hotel, Conference & Event Centre, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay here at Citywest Hotel. We were happy to see that overall you enjoyed your time here and made use of our family friendly facilities. Your feedback regarding the food options available will be passed to our Head Chef for training purposes. Once again thank you for your... More 

Homer Glen, Illinois
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW via mobile

Had high hopes for Citywest as we had heard alot about it. Arrived for vacation with my family. Picturesque but very disappointed with hotel. Ventilation in the bathroom was very poor so when someone had a shower the bathroom was like a sauna! Had to leave the door open so then the whole room got humid. The carpets are worn... More 

Was this review helpful? Yes 1
CitywestHotel, Front Office Manager at Citywest Hotel, Conference & Event Centre, responded to this review

Dear Ivan C, Thank you for sharing your recent experience here at Citywest Hotel. It is always disappointing to read that a guest left earlier than planned. We apologise for any inconvenience caused to you. We do put procedures in place during renovations so our guests are not disturbed, thanks to your feedback we will now address the ongoing issues... More 

Long Beach, California
Top Contributor
163 reviews 163 reviews
54 hotel reviews
94 helpful votes 94 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The hotel looks great outside surrounded by golf course and beautiful grounds. The room was disappointing. Old matrasses and pillows. TV did not work. If you turn off the lights your phones will not be charged. No charger connections next to bed. Shower door does not give enough protection to prevent the water splashing on a floor. The hotel was... More 

Was this review helpful? Yes 2
CitywestHotel, Front Office Manager at Citywest Hotel, Conference & Event Centre, responded to this review

Dear Guest, Thank you for your review. We are disappointed that you found our bedrooms were not the standard you expected. We are hoping to complete some refurbishments in the coming months and will take the points you mentioned on board. We do hope you will consider returning to Citywest Hotel, please do not hesitate to contact me directly should... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW via mobile

Terrible hotel no t.v working was not informed when checking in. No heat in hotel room . The young boy in leisure centre was very rude would never stay here again . Only good thing was car park was great for parking .

Was this review helpful? Yes 1
CitywestHotel, Front Office Manager at Citywest Hotel, Conference & Event Centre, responded to this review

Dear Guest, Thank you for your review. The team here at Citywest Hotel apologise for the issues you had during your stay. I can assure you that your feedback will be taken on board and further training put in place. We do hope you will return to Citywest Hotel, please do not hesitate to contact me should you wish to... More 

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