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Citywest Hotel, Conference & Event Centre

Saggart, Ireland
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Citywest Hotel, Conference & Event Centre
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Ranked #1 of 1 Hotels in Saggart
A recent review
5 of 5 stars reviewed yesterday
Erin M
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1,022 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Fantastic hotel, was down for a concert on ST Patrick's Day and although it was busy with tourists staff were very accommodating and helpful. Room was stunning, lovely comfy bed, great tv, great bathroom with hot water even at 12am, lovely quiet halls. Absolutely loved the stay and will be returning!

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Boston, Massachusetts
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed here for the last night of our honeymoon. Was great! Upon check in when asking for recommendations of things to do, we were given a complimentary room upgrade. Beautiful, clean room. Friendly, smiling staff. Lots to do between the hotel grounds and bar. A tad long of a commute into Dublin, about 25 euro each way, and a few... More 

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Swindon, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

excellent staff and accomodation. food really good. Chinese restaurant great. have been twice this year. first visit all rooms full as many events on but hotel still coped well. tram 5 minutes walk away into Dublin. brilliant trip

Review collected in partnership with this hotel

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Cork, Ireland
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I stayed here for a week in early March 2015 as part of a work trip. Fantastically efficient reception desk with very welcoming staff. Our package included breakfast and dinner, everyones taste was covered comprehensively with the selection on offer. Being on a package deal meant that our evening menu was limited to a choice of 4 each night, this... More 

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Waterford, Ireland
2 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

Always have a great time when we stay. Staff extremely helpful and accommodating at a very busy time. Room very spacious and spotless. Special requests accepted. Pool area lovely and clean. Will be back again for 7th stay

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Downpatrick, United Kingdom
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was our second time at the Citywest. We had a very enjoyable and relaxing stay. The rooms are spacious and the service by the staff was excellent. The only down side was the Hibernian Bistro in the Hotel which doesn't have much of a vegetarian choice. The rest of the menu was fine. Breakfast was also very nice with... More 

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County Antrim, N.Ireland
Senior Contributor
32 reviews 32 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Just back from yet another weekend at the Citywest hotel. We stayed 2 nights and wished it was 2 weeks. Every single time we stay here we have a nice time. A peaceful time and something nice always happens to just put the icing on the cake. We were in a family room with loads of space - 2832 -... More 

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County Limerick, Ireland
1 review
4 of 5 stars Reviewed 3 days ago NEW

My husband and I stayed for two nights as it was our 40th wedding anniversary on 17th March 2015. I mentioned this when booking and got a lovely room. There was a bowl of fruit and bottled water left for us which was very nice. I found the staff very nice also and would stay again.

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CitywestHotel, Front Office Manager at Citywest Hotel, Conference & Event Centre, responded to this review

Dear Guest, It is always a pleasure to receive such positive feedback from our guests. We were delighted to add a little extra to ensure both you and your husband enjoyed his birthday celebrations. The team are grateful for your comments and look forward to your next stay. Warm Regards, Gemma Kavanagh Front Office Manager More 

Galway, Ireland
1 review
1 of 5 stars Reviewed 4 days ago NEW

My experience staying in the hotel was poor. This is a summary: I showered at around 6pm and was naked in my room when another guest walked in with a keycard. The hairdryer in my room did not heat so it took an hour to dry my hair with cold air. The phone in my room had a dial tone... More 

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CitywestHotel, Front Office Manager at Citywest Hotel, Conference & Event Centre, responded to this review

Dear Guest, Thank you for your feedback. I wish to express my sincere thanks for your time in alerting me of the discrepancies you experienced during your stay with us. I would welcome the opportunity to discuss your stay in detail and would appreciate if you would contact me directly by dialing the hotel or by email info@citywesthotel.com. I look... More 

Travelers are raving about these Saggart hotels

Carrickfergus
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

A friend was visiting the city west hotel to walk around an event and see the attending traders. After unsuccessfully trying to find out from numerous staff what room the event he was looking for was in, gave up and was heading home. I called the hotel and thankfully found out the event was in the Oak Suite. So he... More 

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CitywestHotel, Front Office Manager at Citywest Hotel, Conference & Event Centre, responded to this review

Dear Guest, Thank you for your review. We were very disappointed to read that your colleague faced such difficulties while attending an event here at Citywest Hotel. Further training and communcation standards will be put in place to ensure that this issue does not happen again. Please do not hesitate to contact me should you require any assistance while visiting... More 

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