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Citywest Hotel, Conference & Event Centre

Saggart, Ireland
Hotel amenities
Citywest Hotel, Conference & Event Centre
Best prices for: 1 room 1 guest
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Ranked #1 of 1 Hotels in Saggart
A recent review
5 of 5 stars reviewed 1 week ago
Valyna U
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1,023 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

All i can say is,this is a true 5* hotel at least in my opinion. Very classy,radiant,and pretty much a resort. The food is excellent.room is very clean and very well adorned.love the oldish look to the room and bathrooms.only thing that bugged me is that parking is on one side,and there is no access to get into your room,or... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW via mobile

Fantastic hotel, was down for a concert on ST Patrick's Day and although it was busy with tourists staff were very accommodating and helpful. Room was stunning, lovely comfy bed, great tv, great bathroom with hot water even at 12am, lovely quiet halls. Absolutely loved the stay and will be returning!

Was this review helpful? Yes 1
Boston, Massachusetts
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed here for the last night of our honeymoon. Was great! Upon check in when asking for recommendations of things to do, we were given a complimentary room upgrade. Beautiful, clean room. Friendly, smiling staff. Lots to do between the hotel grounds and bar. A tad long of a commute into Dublin, about 25 euro each way, and a few... More 

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CitywestHotel, Front Office Manager at Citywest Hotel, Conference & Event Centre, responded to this review

Dear Ross, Thank you for choosing Citywest Hotel during your recent visit to Ireland. Our front office team like to ensure our guests celebrate a special occasion in style, we were delighted to read that you were happy with your upgrade and hopefully it was a fitting end to your honeymoon. We do hope you will return to Ireland and... More 

Swindon, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

excellent staff and accomodation. food really good. Chinese restaurant great. have been twice this year. first visit all rooms full as many events on but hotel still coped well. tram 5 minutes walk away into Dublin. brilliant trip

Review collected in partnership with this hotel

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CitywestHotel, Front Office Manager at Citywest Hotel, Conference & Event Centre, responded to this review

Dear Guest, A fantastic review! Many thanks for taking the time to post your feedback. It is great to see that while visiting during an extremley busy time you found our team up to standard! Please do not heistate to contact me directly should you wish to return to Citywest Hotel. Warm Regards, Gemma Kavanagh Front Office Manager More 

Cork, Ireland
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed here for a week in early March 2015 as part of a work trip. Fantastically efficient reception desk with very welcoming staff. Our package included breakfast and dinner, everyones taste was covered comprehensively with the selection on offer. Being on a package deal meant that our evening menu was limited to a choice of 4 each night, this... More 

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CitywestHotel, Front Office Manager at Citywest Hotel, Conference & Event Centre, responded to this review

Dear Guest, Thank you for taking the time to post your review, feedback such as your own is taken on board to ensure we improve and look after our guests needs. Your comments regarding the choice available will be discussed going forward. Please do not hesitate to contact me directly should you wish to return to Citywest Hotel. Kind Regards,... More 

Waterford, Ireland
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Always have a great time when we stay. Staff extremely helpful and accommodating at a very busy time. Room very spacious and spotless. Special requests accepted. Pool area lovely and clean. Will be back again for 7th stay

Was this review helpful? Yes
CitywestHotel, Front Office Manager at Citywest Hotel, Conference & Event Centre, responded to this review

Dear Guest, The staff here at Citywest Hotel are grateful for such great feedback and thank you for taking the time to post your review. I will be sure to pass on your comments to the team, we look forward to your next stay. Please do not hesitate to contact me directly should you require any assistance prior to arrival.... More 

Downpatrick, United Kingdom
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our second time at the Citywest. We had a very enjoyable and relaxing stay. The rooms are spacious and the service by the staff was excellent. The only down side was the Hibernian Bistro in the Hotel which doesn't have much of a vegetarian choice. The rest of the menu was fine. Breakfast was also very nice with... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
CitywestHotel, Front Office Manager at Citywest Hotel, Conference & Event Centre, responded to this review

Dear Guest, Many thanks for your wonderful review. It is great to see return guests giving such positive feedback. I will mention your comments regarding our vegetarian options to our Head Chef and will look at introducing a more varied menu. We look forward to your next stay. Kind Regards, Gemma Kavanagh Front Office Manager More 

County Antrim, N.Ireland
Senior Contributor
32 reviews 32 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

Just back from yet another weekend at the Citywest hotel. We stayed 2 nights and wished it was 2 weeks. Every single time we stay here we have a nice time. A peaceful time and something nice always happens to just put the icing on the cake. We were in a family room with loads of space - 2832 -... More 

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CitywestHotel, Front Office Manager at Citywest Hotel, Conference & Event Centre, responded to this review

Dear Irene, Once again a huge thank you for your fantastic review. We are always so happy to have you as a guest here at Citywest Hotel and love to read your feedback. As always, please contact me directly to book your next visit. Warm Regards, Gemma Kavanagh Front Office Manager More 

County Limerick, Ireland
1 review
4 of 5 stars Reviewed 1 week ago

My husband and I stayed for two nights as it was our 40th wedding anniversary on 17th March 2015. I mentioned this when booking and got a lovely room. There was a bowl of fruit and bottled water left for us which was very nice. I found the staff very nice also and would stay again.

Was this review helpful? Yes
CitywestHotel, Front Office Manager at Citywest Hotel, Conference & Event Centre, responded to this review

Dear Guest, It is always a pleasure to receive such positive feedback from our guests. We were delighted to add a little extra to ensure both you and your husband enjoyed his birthday celebrations. The team are grateful for your comments and look forward to your next stay. Warm Regards, Gemma Kavanagh Front Office Manager More 

Galway, Ireland
1 review
1 of 5 stars Reviewed 1 week ago

My experience staying in the hotel was poor. This is a summary: I showered at around 6pm and was naked in my room when another guest walked in with a keycard. The hairdryer in my room did not heat so it took an hour to dry my hair with cold air. The phone in my room had a dial tone... More 

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CitywestHotel, Front Office Manager at Citywest Hotel, Conference & Event Centre, responded to this review

Dear Guest, Thank you for your feedback. I wish to express my sincere thanks for your time in alerting me of the discrepancies you experienced during your stay with us. I would welcome the opportunity to discuss your stay in detail and would appreciate if you would contact me directly by dialing the hotel or by email info@citywesthotel.com. I look... More 

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