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All 1 Saggart hotels

Citywest Hotel, Conference & Event Centre

4.0 of 5 Resort   |   Saggart, Ireland
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Citywest Hotel, Conference & Event Centre
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Ranked #1 of 1 Hotels in Saggart
A recent review
5 of 5 stars reviewed yesterday
sean_the_photoman_ie Dublin, Ireland
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866 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Dublin, Ireland
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Finding the hotel: I arrived by public transport from Dublin city centre (LUAS tram) in the dark. The hotel is at the end of a spur rather than the main route, and it included a change of trams. I found that this change wasn't that clear, plus the directions from the terminus to the hotel didn't seem obvious. Even the... More

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Belfast, United Kingdom
Contributor
19 reviews 19 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed yesterday NEW

Catering for upwards of one thousand people can prove a tricky business and when my wife and I stayed in the City West hotel a few weeks ago we had visions of chaos at meal times. Not so. Despite the obvious rush of diners for breakfast and evening meals, staff at this imposing complex coped admirably ushering people to various... More

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Reviewer
5 reviews 5 reviews
2 of 5 stars Reviewed 2 days ago NEW

Stayed here for 2 nights, tv didnt work at all, tap in bath was leaking, bed sheets smelled of damp. Had called reception and was told to ring again in the morning, did that and was told it would be fixed while i was at meetings, never happened. Its the small things that count, pay attention to these as you... More

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York, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

I stayed here in 2013 on a business trip for a week. I struggled to find it but that may be because I arrived late at night at Dublin airport and couldn't get the satnav to work in my hire car ;-) - and you really need a car unless you are going to use taxis. It's a big hotel,... More

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CitywestHotelDublin, Front Office Manager at Citywest Hotel, Conference & Event Centre, responded to this review

Dear Guest, Thank you for taking the time to review your visit to The Citywest Hotel. I was a pleasure to read your lovely comments and I will be sure to pass your comments regarding the restaurant onto our Head Chef. We look forward to your next visit, please do not hesitate to contact me directly should you wish to... More

Exeter
Contributor
12 reviews 12 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A friend and I stayed at this hotel for just one night at the end of a coach tour in Ireland. The room and bathroom were clean, fresh and modernised with a jacuzzi bath and a separate modern shower cubicle. This is a very large hotel which caters for golfers as well as 'ordinary' tourists. The staff were helpful and... More

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CitywestHotelDublin, Front Office Manager at Citywest Hotel, Conference & Event Centre, responded to this review

Dear Guest, Thank you you very much for taking the time to write a review about your recent stay here at Citywest Hotel. I was delighted to read that you enjoyed the facilities available here and look forward to welcoming you back in the near future. I will be sure to pass your feedback on to the team. Kind Regards,... More

Moline, Illinois, United States
Contributor
13 reviews 13 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel is in a pretty good location- just outside of Dublin- so it is far enough away to be peaceful and still close to the major highways. The hotel is very "old style" fancy. By today's standards it looks gaudy. The furniture is outdated and in need of updating. Shower water pressure was not very good either. Bed was... More

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CitywestHotelDublin, Front Office Manager at Citywest Hotel, Conference & Event Centre, responded to this review

Dear Guest, Thank you for your recent review. The Management Team here at Citywest Hotel appreciate your feedback and take all of your comments on board. I can assure you that your review will be discussed and that issues raised will certainly be recified. I would welcome the opportunity to discuss your stay further and would appreciate if you would... More

Basingstoke, England, United Kingdom
Contributor
17 reviews 17 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed for four nights in a superior double room. On arrival I was greeted by the travelling Kilkenny supporters from the All Ireland Hurling Final earlier that day. They were well behaved and the hotel staff appeared to be coping well with the large numbers staying that first night. The room, which was well away from the travelling fans, was... More

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CitywestHotelDublin, Front Office Manager at Citywest Hotel, Conference & Event Centre, responded to this review

Dear Guest, I would like to thank you for taking the time to write about your recent stay with us here at Citywest Hotel. It was a pleasure to read such lovely comments, in particular your feedback regarding how we deal with a large crowd here at Citywest. I do hope you will return to stay with us in the... More

Ireland
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I booked this hotel as I wanted to stay on out skits of city but still be able to get the luas into town. Now I know why the room was so cheap. The reception was very nice and when I checked in I asked about getting something to eat and was told yes I could get something in the... More

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CitywestHotelDublin, Front Office Manager at Citywest Hotel, Conference & Event Centre, responded to this review

Dear Guest, Thank you very much for taking the time to review The Citywest Hotel. I was very unhappy to read that you did not enjoy the service and facilities available here at the hotel and was disappointed to read that you felt the Manager did not deal with the issues in hand. I have discussed your issues with the... More

Belfast, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Rooms tired and worn ,not cleaned thoroughly. Drinks overpriced, even dearer than restaurants in Dublin city centre .Cooked breakfast greasy.Reception area and bar was quite nice but the pool had to be booked in advance.

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CitywestHotelDublin, Front Office Manager at Citywest Hotel, Conference & Event Centre, responded to this review

Dear Guest, Thank you very much for you review. We take all feedback from our guests on board and your comments will be passed onto the relevant departments where improvements in these areas will be discussed. I do hope you would consider staying at Citywest Hotel again and would be more than happy to personally look after any future bookings.... More

Portsmouth, United Kingdom
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Although we enjoyed our stay it was unfortunate that the weekend we stayed was the Hurling Cup Final weekend at nearby Croak Park which meant the hotel was very busy for the time of year. Saying that after a small 10 min queue to book in our superior room was lovely and clean and far enough away from the masses... More

Was this review helpful? Yes
CitywestHotelDublin, Front Office Manager at Citywest Hotel, Conference & Event Centre, responded to this review

Dear Guest, I would like to thank you for taking to time to write a review about your recent stay here at Citywest Hotel. I was delighted to read that despite the large crowds that were here for The All Ireland Final, your stay was an enjoyable one. We do our very best to ensure each guest is made feel... More

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Additional Information about Citywest Hotel, Conference & Event Centre

Address: Saggart, Ireland
Location: Ireland > Province of Leinster > County Dublin > Saggart
Price Range (Based on Average Rates): $
Hotel Class:4 star — Citywest Hotel, Conference & Event Centre 4*
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Also Known As:
Citywest Hotel, Conference, Leisure And Golf Resort
Citywest Hotel, Conference, Leisure & Golf Hotel Saggart
Citywest Hotel Dublin
Citywest Resort Dublin
Citywest Hotel, Conference & Event Centre County Dublin, Ireland - Saggart

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