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Citywest Hotel, Conference & Event Centre

Saggart, Ireland
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1 room 1 adult
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Citywest Hotel, Conference & Event Centre
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1,452 Reviews from our TripAdvisor Community

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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

As I write this the time is 5am. The noise from the full blown party in the room above is unbearably deafening, as it has been since before 2am. After having a previous poor experience here we thought we would give it another chance. Never in my life will I set foot in this hotel again!

Helpful?
Thank NoBullFromMe
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed as we were attending a concert in the city. We had booked a superior room as a treat which did not disappoint and I loved the jacuzzi bath! It was exactly as a superior room should be in my opinion. My only minor criticism is the small bath towels! The superior rooms should really have big fluffy bath... More 

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Thank karina l
Waterford, Ireland
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Just stayed one night in this hotel for work meeting the following morning. Although the corridors are very long and a bit of a distance to rooms the stay was great. The room was well maintained and the bed very comfortable. The food in the bistro was excellent and staff friendly. Would stay again!

Helpful?
Thank Phil G
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW via mobile

A very large hotel of up to 4000 guests offering a variety of rooms with early check in and late check out as optional extras Disappointed that the superior room that I booked was very "standard" in comparison with other hotels Saying that I was upgraded as soon as I expressed my concerns Booked room service was not delivered possibly... More 

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Thank Mary H
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Large group of us booked for a family weekend away. We had 5 different rooms, all in different parts of the hotel even though we booked together. That was ok though, not a major issue. Upon check in, my sister was told she had to pre-pay for her room, she was alone with her 2 small children (her husband was... More 

Helpful?
Thank Healys000
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

This time last year I visited the hotel with my partner and a few friends..absolutely stunning hotel,very elegant appearance. We ate at the bistro the night we arrived and being honest it was shocking, I ordered a 'steak and guiness pie' but all I got was a small bland bowl of stew with a measly square of puff pastry..and was... More 

Helpful?
Thank Amber S

Travelers are raving about these Saggart hotels

Grapevine, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I am visiting Dublin for business from US and I booked citywest hotel as it is close by our office and it is the only option available. The hotel feels antique but elegant in a way. The country side and golf course are pretty nice. Hotel amenities are old but still up to standard. The in-room bathtub Jacuzzi is a... More 

Helpful?
2 Thank Bom C
Sydney, Australia
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We really enjoy staying and dining at Citywest hotel. We have stayed here many times and theres a reason we always go back! The staff are friendly,rooms spacious & well designed. Food & drink in bar area is really nice,cant beat a good auld Irish fed and just a short walk away to sister hotel is restaurant The Lemon Grass.This... More 

Helpful?
Thank Louise P
CitywestHotel, Front Office Manager at Citywest Hotel, Conference & Event Centre, responded to this review

Dear Guest, Thank you for your lovely review, we appreciate you taking the time to share your experience. Our team look forward to your return, please do not hesitate to contact me directly should you wish to make a booking. Warm Regards, Gemma Kavanagh Front Office Manager More 

Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed for a weekend in October. The hotel was lovely bright and inviting. There was ample free parking. The room was spacious and comfortable. The hotel can be a bit noisy at night time is the only thing. Would definitely recommend this hotel to family and friends.

Helpful?
Thank Joy C
CitywestHotel, Front Office Manager at Citywest Hotel, Conference & Event Centre, responded to this review

Dear Guest, Many thanks for your kind review and your recommendation to family & friends. we were so pleased with your feedback and look forward to welcoming you back in the very near future. Kind Regards, Gemma Kavanagh Front Office Manager More 

Scotland
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

When I arrived they did not have my booking. I eventually had to email them my confirmation, so the check in process was very long!! The room itself was nice, but I have found the staff very unfriendly and unhelpful. I phoned room services and the phone just rang out unanswered and the breakfast staff were borderline rude especially the... More 

Helpful?
Thank eli-k72
CitywestHotel, Front Office Manager at Citywest Hotel, Conference & Event Centre, responded to this review

Dear Guest, Thank you for sharing your review. We were disappointed to read that your experience was flawed and our customer service levels were not up to our normal high standard. I will be sure to share your feedback with the departments involved and further training will be put in place to avoid such issues in the future. Please do... More 

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