Our room was the perfect respite for cancer recovery, avid internet interests, and an active terrier - for many months. From couch, armchair, and long cushioned bench for propping legs; to kitchenette with medium size fridge and stove burner; and dressing area with 2 mirrored doors closet beside corner vanity sink with long counter.. this was an apartment in one... More

My family stayed here for almost a month while repairs were being completed on our house. the price was acceptable and the accommodations seemed ok. The room had not been properly cleaned,(there were candy wrappers and tampon boxes in the corners, during our time there we had to ask housekeeping for toilet paper and clean sheets and towels, the room... More

We found this hotel to be the best in the area. We chose this hotel because it has a kitchen, large refigerator and a guest laundry. The staff was very friendly and the rooms are clean and well equiped. We will stay here again in January when we will be back in the area.

This hotel is on the same property as the Quality Inn and a great choice. I needed to be in the area for work and need a hotel with a kitchen and wireless internet. The room was well equiped with coffee maker, refrigerator, cook top, hair dryer ect. There was even a laundry and a pool which I didn't use... More

This hotel worked very well for me. I stayed an entire week and really enjoyed having a kitchen, wireless internet and a laundry. The staff was super and the hotel was quite and clean. Will stay here again.

I got this room via hotwire (HOTWIRE REFUNDED MY MONEY) and it was listed in the same group as Holiday Inn Express and Country Inn Suites. When I pulled up to the place I was extremely worried because of the POOR lighting and the overall shady look of the place. I decided to go check out the room since I... More

Big Bear is behind a Quality Inn with same management and you check in with Quality Inn personnel. We were given keys and upon driving back commented it looked as if the Big Bear was closed. There were two cars in the parking lot. The windows in most of the rooms were dirty and looked as if the unit was... More

My husband and I visit the East Tennessee area several times a year and have found the main parkway area just to congested anymore. The location of Big Bear is easy to get to and out of the congestion. We found the close proximity to I-40 to be an advantage as we did travel into Knoxville and the Tri-Cities area.... More

Great place to stay! The staff is very friendly and helpful. The highlight of the day is going down for breakfast. Loved the waffles, and all of the wonderful choices we had for breakfast. The free internet made it easy to keep up with my e-mail. The room was nice, clean and the bed was very comfortable. We enjoyed a... More