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Holiday Inn Express Hotel & Suites Kodak East-Sevierville

#2 of 10 Hotels in Kodak
Certificate of Excellence
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3526 Outdoor World Drive, Kodak, TN 37764
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Holiday Inn Express Hotel & Suites Kodak East-Sevierville
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Holiday Inn Express Hotel & Suites Kodak East-Sevierville
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169 reviews from our community

Traveler rating
    105
    43
    12
    6
    3
See reviews for
63
54
10
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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Roanoke, Virginia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Anytime that we travel to Eastern Tennessee, we like to stay at this particular Holiday Inn Express. We are very particular about where we stay and this is one hotel that we do not feel the need to inspect the room prior to checking in. I have asthma and this makes me very sensitive to different environments. Stephanie was particularly... More 

Was this review helpful? Yes
Carla B, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kodak East-Sevierville, responded to this review

Wow! Thanks so much for the spectacular review, and the compliments to our newest Guest Service Representative, Stephanie! We are so happy that even though you couldn't stay using your points, you still decided to stay with us! We really appreciate you for choosing our hotel; we try very hard to be the best we can be and we love... More 

Pennsylvania
Top Contributor
80 reviews 80 reviews
32 hotel reviews
138 helpful votes 138 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel has an ideal location. It's at the far end of a shopping area which means it's far enough to offer guests relative quiet and near enough so that guests can walk to the multiple restaurants nearby. There is plenty of parking space and the facade is pleasant enough. Our room was a suite. It had a lot of... More 

Was this review helpful? Yes
Carla B, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kodak East-Sevierville, responded to this review

Thanks so much for your review! We are so happy to hear that you enjoyed your stay with us! We try hard to go the extra mile so our guests have an enjoyable and memorable stay with us. We hope that if you come back through the area you will stay with us again! Have a wonderful day! More 

Lexington, Virginia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed here this past week, and although I normally do not write reviews, I was impressed enough that I would like to share my experience. I usually stay in Hiltons, but as I was driving home I got tired and did not feel like trying to find one. This hotel is right off of the exit, and away from... More 

Was this review helpful? Yes
Carla B, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kodak East-Sevierville, responded to this review

Wow! Thanks so much for your awesome review! We are an award winning hotel, and as you said, we are all very proud of the jobs we do here at the hotel, and we really appreciate you noticing! It's guests like you that keep us doing the things we do! I do apologize about the comments you heard from the... More 

Seattle, Washington
Top Contributor
108 reviews 108 reviews
45 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed 1 week ago

Very clean, comfy beds, and front desk staff were so nice and friendly. It's at the quite end of the road, walking distance to the Chop House for a very nice dinner. We chose to stay here and drive in to Gatlinburg/Great Smoky Mountains. Gatlinburg and Pigeon Forge are overrun by cheesy, family-focused hotels and very busy traffic/noise pollution. After... More 

Was this review helpful? Yes
Carla B, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kodak East-Sevierville, responded to this review

Wow! Thank you so much for the wonderful review! We are so happy that you enjoyed your stay with us, and took advantage of our excellent location! We hope you get a chance to come back and stay with us again! Have a wonderful day! More 

Saint Clair, Michigan
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Second time staying here. Great location off expressway. Staff very friendly. Clean hotel comfy beds. Breakfast was very good. Would definitely stay again Walked next door to pro bass to look around stretching after a long trip

Was this review helpful? Yes
Carla B, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kodak East-Sevierville, responded to this review

Thanks so much for your kind words! We really appreciate you taking the time to review our hotel, our guest's feedback is very important to us! We are so happy you had a comfortable stay with us, and we hope you get a chance to come back soon! Have a wonderful day! More 

Nashville, Tennessee
Top Contributor
90 reviews 90 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff was very friendly and courteous during our stay. The rooms are clean and the beds were comfortable. The breakfast is simple also, yet taste. eggs, sausage and pancakes. I will return again. .

Was this review helpful? Yes
Carla B, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kodak East-Sevierville, responded to this review

Thanks so much for your review! We are very happy to hear that you enjoyed your stay with us, and that you will be staying with us again! We hope to see you soon! Have a wonderful day! More 

Whiting, New Jersey
Top Contributor
95 reviews 95 reviews
27 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We got this room on points. The room was very clean. The bed was exceptionally comfortable. The refrigerator was so noisy that we finally shut it off. The AC had too great a swing between on and off. It would get too cold and then it would get too hot before it would come back on. These issues can be... More 

Was this review helpful? Yes
Carla B, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kodak East-Sevierville, responded to this review

Thanks so much for your feedback! We appreciate you taking the time to write back to us. We are very happy you had an enjoyable stay with us, even though we do apologize for the issues you experienced in your room. I assure you that our maintenance team is checking into it. We hope you will come back and stay... More 

Germany
Contributor
17 reviews 17 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked this as a stop from DC to Alabama. A nice surprise - it is on the same exit as Dollywood and about 200 other attractions and restaurants. The hotel was clean, quiet and the breakfast was great. Housing keeping was a little pushy for us to leave...but other than trying to rush us out around 0900...it was a... More 

Was this review helpful? Yes 1
Carla B, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kodak East-Sevierville, responded to this review

Thanks so much for your wonderful review! We really appreciate it! We are very happy that you enjoyed your stay with us, and I do apologize that you feel the housekeepers were a little pushy.. I'll make sure this matter is taken care of right away! We hope that you will come back and stay with us again sometime! Have... More 

Denver, Colorado
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I travel to this area quite a bit. I was unable to stay at a Marriott due to being full. However I would absolutely recommend this hotel. The staff was attentive and accommodating. I was even able to meet the general manager while he was assisting with breakfast. This is a wonderful example of team work. We should all be... More 

Was this review helpful? Yes 1
Carla B, Public Relations Manager at Holiday Inn Express Hotel & Suites Kodak East-Sevierville, responded to this review

Dear Griswaldz, thanks so much for submitting your review! We are very happy that you got a chance to try out our hotel, and that you had such a good time. We really hope you will choose to stay with us again next time you are in the area! Thanks again and have a wonderful day! More 

Lynchburg, Virginia
Top Contributor
50 reviews 50 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

One night stay passing through Tennessee. 25,000 IHG points ( about $89 I think). Bathroom was upscale appointed with granite and had much more generous space than old Holiday Inns. Beds were super comfy. Noise level from I40 was modest. Breakfast was fantastic! Eggs bacon sausage gravy biscuits cereal fruits and juices. Free. Due to location close to Gatlinburg it... More 

Was this review helpful? Yes
Carla B, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kodak East-Sevierville, responded to this review

Wow! Thank you so much for your awesome review! We love it when our guests let us know how wonderful their stay was! We really hope you will come back and stay with us again soon! Have a wonderful day! More 

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