We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Red Roof Inn - Knoxville West

Certificate of Excellence
209 Advantage Place, Knoxville, TN 37923
Hotel amenities
Red Roof Inn - Knoxville West
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Ranked #39 of 91 Hotels in Knoxville
Certificate of Excellence 2014
A recent review
Add Your Review

172 reviews from our community

Traveler rating
    71
    57
    22
    13
    9
See reviews for
46
33
24
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Any
English first
  • All months
    (172)
  • Mar-May only
    (36)
  • Jun-Aug only
    (49)
  • Sep-Nov only
    (33)
  • Dec-Feb only
    (54)
All months
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 3 days ago NEW

disappointed. Stayed at redroof motels before this and was very satisfied but this one let me dow . Checked i at midnight, exhausted from drinking all day and i get a room on complete opposite side and end of building on 2nd floor. Had to walk back to office with luggage in tow ecause there was problems with lock on... More 

Was this review helpful? Yes
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location. Clean and comfortable for a great price. Our room was nicely appointed with microwave, mini-fridge, reading lights above the bed, good size area around sink for toiletries, iron & ironing board. Extra outlets to recharge electronics and a nice desk area. Television is a flat screen on a swivel base and a room chair. Front desk was most... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I've stayed at this Red Roof several times in the last few months, as I've traveled up for job interviews. Each time, my room has been very clean and comfortable, and the staff has been kind and accommodating. The room is a decent size, with comfortable beds and modern fixtures. I recommend booking the deluxe room for the extra amenities... More 

Was this review helpful? Yes 1
DeFuniak Springs, Florida
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 4, 2015

We had a great stay! We got in around 9 so they suggested some places that deliver pizza. Room was very clean, except the refrigerator needed some cleaning. It was a surprise to have a sink in the room, but the bathroom was so small I understand why. The bathroom you had to stand in the corner to shut the... More 

Was this review helpful? Yes
Summit, New Jersey
Top Contributor
50 reviews 50 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 16, 2015

We can't share the complaints of other reviewers. Our experience here was very pleasant, perhaps because we'd been on the road all day, but we found the service friendly and helpful and our room clean and nicely appointed. (My wife is fussy about the condition of the room.) A real plus was the guidance the front desk gave us on... More 

Was this review helpful? Yes 1
RedRoof168, Manager at Red Roof Inn - Knoxville West, responded to this review

Thank you for your review of our property. I am very glad you found your room clean, reasonably priced and the property easy to find. We take great pride in maintaining our standard of cleanliness and are encouraged to hear comments like yours. We would love to welcome you back if you find yourself in our area again. Sincerely, Viren... More 

TN
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 14, 2015

Found bed bugs in my room about 11 pm. I checked out immediately after showing a picture and went with the desk clerk to my room to show her. I later found the review on google reviews from back in September for the same issue. Wish I had seen it earlier so I would not have had to go through... More 

Was this review helpful? Yes 1
RedRoof168, Manager at Red Roof Inn - Knoxville West, responded to this review

Thank you for your recent review of our property. Knowing that we have a high recommendation on TripAdvisor, this review was very disappointing to see and were truly sorry to hear that your experience was not at the level of quality and service that we provide. We have resolved the problem as we spoke about. Sincerely Viren Patel,GM More 

Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed January 13, 2015

Do not go for the pet friendly rooms.....my dog thought he was at the dog park....the carpets reek of pet urine.....no amount of shampooing will ever get it out...... will not use Red Roof Inn again.......sad, because the beds are comfy, the room appears clean...the rates are reasonable.....but stayed at two Red Roof Inns in two days, and they both... More 

Was this review helpful? Yes 1
RedRoof168, Manager at Red Roof Inn - Knoxville West, responded to this review

Dear valued guest, We here at Red Roof Inn in Knoxville sincerely apologize for your most recent stay. The housekeeping and I will take a person stand on improving on the area on hand. Thank you again for your stay with us and hope you to see you again for you to experience your improvements that will be made. Thank... More 

Hudson, New Hampshire
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed January 6, 2015

If you know what to expect this place will work for you. The room was small and because we travel with Petsamo needed a pet friendly room we could smell slight urine smell in the room. No coffee pot no hair dryer and small fridge with no freezer. The staff at checked were courtious and friendly. We stayed on a... More 

Was this review helpful? Yes
Toronto, Canada
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
250 helpful votes 250 helpful votes
3 of 5 stars Reviewed January 4, 2015

We stopped at the Red Roof Inn Knoxville on our way back home from Florida to Toronto. We arrived late in the evening and requested a room on the first floor (we have two dogs and a 80 year old family member). Kathy on the front desk tried her best to accommodate us however after spending some time checking she... More 

Was this review helpful? Yes 1
Kalamazoo, MI
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed January 3, 2015

There was a big mix up because of the way we booked the hotel (online through one of those "travel sites"), and we were thinking that we wouldn't be able to find the reservations. Carol was a tremendous help to us in finding them, and then correcting them, because for some reason, they got booked for the following week. Carol... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

11 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (3)
Viewed
Hotel & grounds (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (8)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (5)
Viewed
Bathroom (1)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question