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Red Roof Inn - Knoxville West

2.0 of 5
209 Advantage Place, Knoxville, TN 37923
Hotel amenities
Red Roof Inn - Knoxville West
Ranked #11 of 92 hotels in Knoxville
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105 reviews from our community

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    31
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Date Rating
High Point, North Carolina
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 13, 2013 NEW

My room at the Red Roof Inn (Knoxville West) was by far the best I have had at any Red Roof Inn, and I've stayed at several. Large brand new flat-screen TV, new carpeting, a comfortable bed, and clean room made this a nice overnight stay. I frequently travel with dogs and brought mine on this trip, and there was... More

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Dallas, Texas
Contributor
18 reviews 18 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 21, 2013 via mobile

I stopped in while in route to another area for a shower and some sleep. Front desk got me into a room very quickly, room was clean, comfortable, well equipped and I got a wonderful nights sleep. At around 55 bucks ill keep this site on my favorites list.

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RedRoof168, Manager at Red Roof Inn - Knoxville West, responded to this review
April 25, 2013

Thank you for stopping in during your travels. I am glad we were able to host you for a while and that we were able to provide you with a clean and comfortable room at a great price. We would love to welcome you back anytime you happen to be in the area. Sincerely, Mitch Feghaly- GM More

hitandrun08
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 19, 2013

Christine at check-in and Lorraine at check-out are always courteous and polite. Rooms are updated and clean... really can't ask for more for the price. The area is safe, convenient to Kroger's, Sonny's, Chili's, and Outback.

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See 2 more reviews by hitandrun08 for Knoxville
RedRoof168, Manager at Red Roof Inn - Knoxville West, responded to this review
April 25, 2013

Thank you for taking the time to leave your feedback. I am glad that Catherine and Lorraine were able to take such good care of you and that you were able to take advantage of the many restaurant located close to our property. I will pass your kind comments on to the staff and would like to welcome you back... More

Clinton Twp, MI
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed April 18, 2013

This Red Roof is in a great location, close to I-75 and I-40, and near shopping and restaurants. There's a Famous Dave's within walking distance. The rooms have always been clean. At both check-in and check-out, the staff (Lorraine and Kathy P) were very friendly and helpful with directions.

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RedRoof168, Manager at Red Roof Inn - Knoxville West, responded to this review
April 25, 2013

Thank you for your review of our property. I am delighted that Kathy and Lorraine took such good care of you during your stay. I will pass your kind comments on to them as well as the rest of the staff. We appreciate the opportunity to serve you. Sincerely, Mitch Feghaly- GM More

Atlanta, Georgia
Top Contributor
70 reviews 70 reviews
36 hotel reviews
Reviews in 40 cities Reviews in 40 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed April 10, 2013

Let me start by saying I did not have my hopes up when I booked this hotel. That being said, I got what I paid for. There were traces of human hair on the sheets, in the sink, and on the phone (with a sticky substance). The heater tapped and pinged all night and because my room was close to... More

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RedRoof168, Manager at Red Roof Inn - Knoxville West, responded to this review
April 25, 2013

I am sorry to hear about your experience with us. We work hard to ensure excellent service and immaculate accomodations for every guest. I will certainly investigate to issues that were cited and will take definite steps to correct them. Sincerely, Mitch Feghaly- GM More

Greenfield, Wisconsin
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
Reviews in 19 cities Reviews in 19 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 8, 2013

We picked up a hotel coupon book at a rest stop on a road trip last week and called this hotel for a "last minute" room. Wasn't expecting much as the rates were so reasonable. We were pleasantly surprised at the super clean rooms. Had a sink/mirror/"get ready" area separate from the shower which is always helpful when traveling w/... More

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RedRoof168, General Manager at Red Roof Inn - Knoxville West, responded to this review
April 10, 2013

Thank you very much for reviewing your stay at our hotel. I am delighted to hear that you found the room clean and comfortable! I am sorry, however, that the fan and refrigerator were a little noisy. We have addressed both of these issues on your behalf. Thank you once again for your patronage and we would love the opportunity... More

Michigan
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed April 2, 2013

My wife and I spent the night here on our way home from Florida. Clean comfortable room--helpful and attentive staff. We would definitely recommend this hotel as a place to get a peaceful nights' rest. Conveniently located just off the interstate---easy registration and departure. We will stay here in the future as the rates, too, were rather reasonable. R. &... More

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RedRoof168, General Manager at Red Roof Inn - Knoxville West, responded to this review
April 5, 2013

Thank you for your review of our property. I am thrilled that you enjoyed your stay with us. I will pass your kind comments on to our front desk and housekeeping staff and we would love to see you again if you should find yourself back in Knoxville. Sincerely, Mitch Feghaly- GM More

Knoxville
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 12, 2013

I stay at this Red Roof often and the front desk staff are always friendly and helpful. The place is recently redone and always clean. The customer service at this hotel is top class. Kathy and Lorraine both take pride in their customer service and are always so nice and helpful.

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RedRoof168, General Manager at Red Roof Inn - Knoxville West, responded to this review
March 14, 2013

Thank you for your review of our property. I am so happy to hear that you enjoyed your stay and your room was clean. I am especially happy to hear that Kathy and Lorraine took such good care of you. We strive to put our guests first in everything we do. I will pass your kind comments on to our... More

Saltville, Virginia
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 8, 2013

We have stayed at this property a few times and each time, they have exceeded our expectations. The rooms are very clean. They haven't been refurbished like most of the other Red Roofs but they are on the list to be refurbished. The staff is great. Kathy has been with Red Roof for over 20 yrs so she knows what... More

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See 2 more reviews by pastorvince for Knoxville
RedRoof168, General Manager at Red Roof Inn - Knoxville West, responded to this review
March 14, 2013

Thank you very much for you review of our hotel. I am delight that Kathy took such good care of you and that your room was clean. I'm especially happy to hear that you have consistently received excellent service throughout the years. We are very happy to have you staying with us and consider it an honor to serve you.... More

Celina
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed March 5, 2013

This is an older style inn. Room was clean but did have just a slight hint of smoke smell in it even though it was a designated non-smoking room. Improved ventilation in the room and updating the bed and carpet probably would correct this. This inn is in a good location and is surrounded by lots of restaurants and shops.... More

Was this review helpful? Yes
RedRoof168, General Manager at Red Roof Inn - Knoxville West, responded to this review
March 8, 2013

Thank you so much for your review of our propety. I'm glad that your room was clean but appologize for the slight smoke odor that you found in the room. We will be investigating this issue and will address it right away. I greatly appreciate all feedback as it gives us the opportunity to improve our product for our guests.... More

 
 
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Additional Information about Red Roof Inn - Knoxville West

Also Known As:
Red Roof Inn - Knoxville West Hotel Knoxville
Red Roof Inn - Knoxville West Hotel
Red Roof Inn Knoxville
Knoxville Red Roof Inn
Address: 209 Advantage Place, Knoxville, TN 37923
Region: United States > Tennessee > Knoxville
Amenities:
Free Parking Pets Allowed Wheelchair access
Hotel Style:
#1 Best Value Hotels in Knoxville
#7 Business Hotels in Knoxville
#16 Family Hotels in Knoxville
Price Range: $
Hotel Class:2 star (2*)
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