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Red Roof Inn - Knoxville West

209 Advantage Place, Knoxville, TN 37923
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1 room 1 guest
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Red Roof Inn - Knoxville West
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193 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Red Bud, Illinois
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Old building, smelly, needs repair. These are the only things to say about this place. I probably will not stay at a Red Roof ever again after staying at this one. In need of a lot of help. The lady at the front desk was very nice. That was the only saving grace for this place.

Was this review helpful? Yes 1
RedRoof168, Manager at Red Roof Inn - Knoxville West, responded to this review

Thank you for taking the time to share your feedback with us regarding your most recent stay. We strive to exceed the expectations of each guest that stays with us. It is very disappointing that this did not meet your expectations. Please know that we are making frequent improvements to the hotel based on feedback from our guest. We look... More 

1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had to come to Knoxville to do some work, found this place off cedar bluff. Never really stayed at a red roof and was skeptical. The staff met me at the door with it open and smiling. Was in my room in a cpl minutes and was impressed with the marble sink and big flatscreen tv. Office area was perfect... More 

Was this review helpful? Yes 5
RedRoof168, Manager at Red Roof Inn - Knoxville West, responded to this review

Thank you for your comments. We are happy to hear that we met your expectations. We look forward to seeing you again on your next trip to Knoxville. More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Pulled up to our room at 11pm saw 2 hookers and a drug deal going down right outside of the door. Didn't even go in. Management was understanding and cancelled the room right away. Not the over night spot I want to stay in.

Was this review helpful? Yes 2
RedRoof168, Manager at Red Roof Inn - Knoxville West, responded to this review

We appreciate you taking the time to share your feedback regarding your experience. I would like to apologize for what occurred at check-in. This is not the experience we want are guest to have. We hope you give us a chance in the future to show you how great are hotel really is. Thank you and hope to see you... More 

Bixby, Oklahoma
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Nice quiet hotel. We were 2nd floor on the highway side and hardly heard any highway noise. Beds were comfy...my only suggestion for others, bring your own pillows...unless you don't need more than an inch of fluff under your head. You cant beat the quality at this price!

Was this review helpful? Yes 3
RedRoof168, Manager at Red Roof Inn - Knoxville West, responded to this review

Thank you for taking the time to share your feedback. I am glad to know you enjoyed your stay and and accommodations. We strive to provide a memorable experience to our guest at all times. We look forward to your next stay with us. Sincerely, Martin Patel More 

Myrtle Beach, South Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 23, 2015

My name is Peter Straus and I'm in a rock n roll band from Myrtle Beach, SC called Sleeping Policeman. We are currently on tour around the southeast and Saturday we stayed at the Red Roof Inn in Knoxville, TN. We've stayed at our fair share of hotels in our travels and Carol is by far the nicest and most... More 

Was this review helpful? Yes 1
RedRoof168, Manager at Red Roof Inn - Knoxville West, responded to this review

Thank you for leaving your review of our property. I am very pleased to hear that we were able to take such good care of you during your brief stop through Knoxville. I will pass your kind comments on to Carol and the rest of our staff and would love to welcome you back if you find yourself in our... More 

Level Contributor
66 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed July 17, 2015

This is a great bargain. The rooms are spacious, clean and the staff is friendly. It was quiet for a good night's sleep. When we heard that Martin Patel is managing this hotel we were very pleased. We met him while he managing Sometset, KY; his staff there was great. The same holds true of this hotel. Great management makes... More 

Was this review helpful? Yes 1
RedRoof168, Manager at Red Roof Inn - Knoxville West, responded to this review

Thank you for taking the time to write such a wonderful review of our location. We are pleased to hear you enjoyed your stay with us. We would love to welcome you back if you find yourself in our area again. Sincerely, Martin Patel More 

Columbia, MD
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed July 13, 2015

We picked this place because we had a pet. The first room assigned was non-smoking but smelled like smoke. They kindly switched our room. The room had carpet stains and was in need of major updating (it did have a big TV though). There were mostly construction-type workers staying there for overnight trips. It's the type of place where you... More 

Was this review helpful? Yes
RedRoof168, Manager at Red Roof Inn - Knoxville West, responded to this review

Thank you for taking the time to let us know about your recent stay at our hotel. I am truly sorry that your experience was not what you expected. We are committed to providing the best service possible, therefore your feedback is important to us. We hope you will give us another chance to prove how great we are. Thank... More 

1 review
4 of 5 stars Reviewed July 11, 2015

I just visited the red roof Inn west at Knoxville and it was pretty good services from the hotel. I had gone with my family and I would recommend other family members for the visit as it is children friendly and calm place. During the day time manager keeps an eye if all the services are met. The front desk... More 

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Swannanoa, North Carolina
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 7, 2015

My review is fair and I will start at the beginning. To start this is a budget hotel owned and operated by India decent, Martin Patel is the General Manager and is probably the owner. Even though Trip Advisor has given this hotel a very good rating of 4 green circles I would give if closer to two + circles.when... More 

Was this review helpful? Yes 2
Ohio
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed July 1, 2015

we stayed here a few hours, just to rest up during a road trip from Ohio to Florida. No complaints, except not enough towels. But the room was standard, comfortable, clean. We got the rooms with mini fridge so we could recool our beverages and snacks. Staff was friendly.

Was this review helpful? Yes 1
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