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All 92 Knoxville hotels

Crowne Plaza Knoxville

3.5 of 5
401 West Summit Hill Drive, Knoxville, TN 37902
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Crowne Plaza Knoxville
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Ranked #23 of 92 hotels in Knoxville
Most recent review
4 of 5 stars Reviewed June 14, 2013
Joe A Houston, Texas
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180 reviews from our community

Traveler rating
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    22
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Families
25
 
Couples
34
 
Solo
20
 
Business
57
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Houston, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 14, 2013 NEW

I stayed at the Crowne Plaza the night of June 1st. I previously had been staying at a newly built Hampton Inn Turkey Creek in Farragut. The Crowne Plaza was actually less expensive than the Hampton Inn. Crowne is easy walking distance to many bars and restaurants downtown. The rooms are very clean and nice. Not extremely spacious, but not... More

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Saint Paul, Minnesota
1 review
5 of 5 stars Reviewed June 13, 2013 NEW

I recently spent 3 nights at the Crowne Plaza Knoxville. The room was spacious, clean, and featured much-appreciated amenities for relaxation and a good night's sleep. The staff in the restaurant and room service were friendly and punctual. The hotel features the best gym I've ever seen on my travels. Located in the center of downtown Knoxville, I was close... More

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East Granby, CT
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
Reviews in 23 cities Reviews in 23 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed June 13, 2013 NEW

An enjoyable stay with no significant complaints. I liked the lobby and check-in setup where there is no one long front desk. The hotel staff are at separate smaller areas for a more intimate experience. The rooms were clean and well appointed with flat-screen TV and work area. Free wireless Internet was a huge plus, and it worked perfectly for... More

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Greenville, South Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed May 23, 2013

My first time at any Crowne Plaza Hotel - 2 night stay. This hotel was dated but nicely decorated. My room was clean and spacious, except the bathroom was very small. I ordered room service and it was great, the server had an excellent attitude and it was delivered in 20min. As I lay on the bed, I noticed multiple... More

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IHGCare, Guest Relations Manager at Crowne Plaza Knoxville, responded to this review
June 9, 2013

Dear Carol T, We appreciate you taking the time to write a review of our hotel. I am glad to hear you like the spacious rooms that we offer and found our hotel staff courteous Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. I... More

Cincinnati, Ohio
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 18, 2013

This hotel was in a great location, right between Old Town and Market Square. It was clean and neat and the young man at check-in was delightful. He went out of his way to make sure everything was good. The room was a little dark and everything felt old--it was clean, but it just felt like 1982 (when Knoxville hosted... More

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Ken K, General Manager at Crowne Plaza Knoxville, responded to this review
May 20, 2013

Thank you for sharing your thoughts and thank you for choosing the Crowne Plaza Knoxville. More

Dover, New Hampshire
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 12, 2013

My husband and I have been in the hotel for four weeks. We were in an Executive room at first for eight days. It was a little larger than the regular rooms, but you get the little perks like robes. We were given a fridge I the room. Buffet valued at $15 is offered, and although it is a nice... More

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Ken K, General Manager at Crowne Plaza Knoxville, responded to this review
May 20, 2013

Thank you for your kind words. I am honored you chose the Crowne Plaza Knoxville. More

Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed May 12, 2013

Got a deal thru Priceline. Very good value, nice room, great location for the downtown area. You can walk easily to all locations. I would go back again and again. Room was nice. Not a bad view. Next trip to Knoxville we will be staying here.

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Ken K, General Manager at Crowne Plaza Knoxville, responded to this review
May 20, 2013

Thanks for choosing the Crowne Plaza Knoxville. We look forward to your return. More

New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 9, 2013

...for 12 years when in Knoxville visiting our son and his family. I miss it when we leave! The staff is wonderfully helpful and friendly (to pets and people); rooms are clean; as is the lobby. Food is good and morning coffee can be ordered in the room. It has all the amenities of a classy hotel except for the... More

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Ken K, General Manager at Crowne Plaza Knoxville, responded to this review
May 20, 2013

Thank you so much. I greatly appreciate you business and your loyalty. More

Great Falls, VA
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 7, 2013

I stay at the Crowne Plaza as an intermediate stop between Washington DC and Tuscaloosa Alabama to pick my daughter up at school, when on the highway. It is just off of a main highway, has safe indoor parking right off the lobby, clean and nice rooms, and an awesome breakfast buffet included in my room price. Directly across the... More

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Ken K, General Manager at Crowne Plaza Knoxville, responded to this review
Google Translation
May 20, 2013

I'm glad you enjoyed your stay. Roll Tide! Go Vols! More

Senior Contributor
25 reviews 25 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 7, 2013

The hotel is excellent. We were in Knoxville for a weekend conference in late April. The rooms were clean and well-appointed. The breakfast buffet is good. The exercise facility is outstanding. I recommend the hotel.

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Ken K, General Manager at Crowne Plaza Knoxville, responded to this review
May 20, 2013

Thank you so much for the nice comments. I'm pleased you enjoyed the Crowne Plaza Knoxville and hope you will return. More

 
 
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Hotel Summarization (Beta)

What travelers say

  • Market Square(18)
  • Very clean(5)
  • Nice place(5)

Additional Information about Crowne Plaza Knoxville

Address: 401 West Summit Hill Drive, Knoxville, TN 37902
Phone Number:
Region: United States > Tennessee > Knoxville
Amenities:
Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#20 Business Hotels in Knoxville
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Crowne Plaza Knoxville, 20 minutes from McGhee Tyson Airport, is located in Downtown Knoxville. Walk to the Old City and Market Square to enjoy over 30 eateries, nightlife, shopping and outdoor concerts. The Crowne Plaza is convenient to the University of Tennessee, Neyland Stadium (UT Football), Thompson Boling Arena (Vols & Lady Vols Basketball), Civic Auditorium & Coliseum (Ice Bears Hockey), Knoxville Convention Center, Tennessee Theater, Knoxville Museum of Art, Worlds Fair Park, Volunteer Landing, The Star of Knoxville Riverboat, East Tennessee Historical Society, Blount Mansion, James White Fort and the Mabry-Hazen House. Each newly renovated guestroom includes free wireless high-speed internet access and a host of other amenities. Come experience our restaurant, Mahogany's, featuring breakfast, lunch and dinner. Order room service or visit the Library for Starbucks coffee or your favorite cocktail. Our 3000 sq ft Gym features state-of-the-art cardio and weight equipment and an indoor heated pool. Visit our uniquely appointed Gift Shop and 24-hour Business Center. The Crowne Plaza Knoxville has over 15,000 sq ft of meeting space, ranging from our Executive Boardroom to our Summit Ballroom, making us the perfect meeting place for large and small meetings. We look forward to serving you at the Crowne Plaza Knoxville. With our dedicated staff and exceptional service standards, we will exceed your expectations! ... more   less 
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Also Known As:
Crowne Plaza Knoxville Hotel Knoxville
Crowne Plaza Knoxville Hotel
Knoxville Crowne Plaza

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