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All 89 Knoxville hotels

Marriott Knoxville

3.5 of 5 Hotel   |   501 East Hill Avenue, Knoxville, TN 37915
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Ranked #38 of 89 Hotels in Knoxville
A recent review
3 of 5 stars reviewed 1 week ago
maxxiep Indianapolis, Indiana
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304 reviews from our community

Traveler rating
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    82
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Morehead, Kentucky, United States
2 reviews
2 of 5 stars Reviewed 4 days ago NEW

We were attending the national clogging competition. I had to go through the clogging application requesting a room with double beds. I received a conformation from MARRIOTT with my reservations. When I arrive at MARRIOTT to check in, the lady informs me I get a room with a king size bed. I state I have reservation for a room with... More 

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KMarriott, Manager at Marriott Knoxville, responded to this review

Thank you for your review, and we apologize for any misunderstanding that occurred with reservations. The confirmation we sent did note that requests were not guaranteed, but we're sorry it wasn't more clear. We truly value your business and hope that you'll give us another chance in the future. More 

Indianapolis, Indiana
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

I'm am going to try to give the hotel the benefit of the doubt as it was a very busy weekend, but this hotel stay was below our expectations and below Marriott Standards. The rooms were a little outdated. The beds were comfortable and the rooms were a decent size. It wasn't as clean as a typical Marriott but I... More 

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KMarriott, Manager at Marriott Knoxville, responded to this review

Thank you for your review, and we apologize for the issues you encountered. They have been addressed with the appropriate departments. We're glad to hear that you're willing to give us another chance in the future, though! See you next time, and thanks again! More 

Johnson City, Tennessee
Top Contributor
136 reviews 136 reviews
52 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 1 week ago

In my opinion, it reminds me of the Polynesian Hotel at Disney World in Orlando. Wonderful property. It has aged gracefully. Granted,  it's a little dated but so many things make up for it. The cleanliness, the service, the concierge for platinum members is amongst the best I've seen. The rooms are spacious and the cable TV has great options.... More 

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KMarriott, Manager at Marriott Knoxville, responded to this review

Thank you for the great feedback! See you next time! More 

Fairfax, Virginia
Senior Contributor
42 reviews 42 reviews
41 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Check in was fast and efficient. This gigantic hotel has been well maintained. We were there on a Saturday night and the hotel was practically empty . The room was nice and bright and my wife enjoyed the massage shower in the bath. Beds were comfortable and we slept well. The breakfast buffet was expensive but also of good quality... More 

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KMarriott, Manager at Marriott Knoxville, responded to this review

Thank you for your review. We hope to see you again soon! More 

Chadds Ford, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

One of the most comfortable stays. Very pleased with all regarding this hotel. I'm very picky and have to have a comfortable bed. Will definitely stay again! We enjoyed the food and bar area. More modern place to stay and right on the river!!

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KMarriott, Manager at Marriott Knoxville, responded to this review

Thank you for the great feedback, and we can't wait to see you next time! More 

Roanoke, Virginia
Contributor
19 reviews 19 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at this property while we were in town for a UT softball camp. It was an older-looking building, but staff was very friendly, rooms were clean and the location could not have been better. We were close to Old City, as well as the university. Even with all the people staying here for the camp, we had no... More 

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KMarriott, Manager at Marriott Knoxville, responded to this review

Thank you for the great feedback, and we can't wait to see you next time! More 

Baltimore, Maryland
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 23, 2014

This hotel is very nice. Looks small on the internet and when you first pull up but walk inside and you're amazed. Its huge. The staff is very nice and helpful. It sits right on the river so you have a view of that or a wonderful view of downtown. Minutes from Downtown and the University makes going anywhere easy.... More 

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KMarriott, Manager at Marriott Knoxville, responded to this review

Thank you for the wonderful review! We look forward to seeing you next time! More 

Senior Contributor
24 reviews 24 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed December 19, 2014

I stay at this hotel 2-4 times a month. The staff is always exceedingly friendly and this is appreciated. I've never had to wait on a room. The higher floors have better views of either the river or the city depending on your preference. As I stay on the weekends I've never used the concierge lounge so can not comment... More 

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KMarriott, Manager at Marriott Knoxville, responded to this review

Thank you for the wonderful feedback! We are hoping for some updates soon and are always looking for ways to improve. Please let us know if there is anything we can do for you, and we look forward to seeing you next time! More 

Maryland
Contributor
14 reviews 14 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed December 7, 2014

From the outside, the A shaped edifice was a former Hyatt facilities. No doubt is was a splendid and modern facility, that simply needs the Marriott touch to restore it to its old glory. No doubt, Bill Marriott will discover, if not already done so, that they need to update the entire facility, including the carpet, furniture and bathroom. Indeed... More 

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KMarriott, Manager at Marriott Knoxville, responded to this review

We appreciate that feedback! More 

1 review
5 of 5 stars Reviewed December 3, 2014

I stayed for the weekend came for the football game. Had a issue with my tv not working and the maintenance man came up quick and fixed my tv fast. Fast service😀 The room was clean and neat and the view of the river was amazing. Thanks Marriott I'll be staying again next year

Was this review helpful? Yes
KMarriott, Manager at Marriott Knoxville, responded to this review

Thank you for the wonderful feedback! See you next year! More 

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Additional Information about Marriott Knoxville

Address: 501 East Hill Avenue, Knoxville, TN 37915
Location: United States > Tennessee > Knoxville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Knoxville 3.5*
Number of rooms: 378
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Also Known As:
Marriott Knoxville Hotel Knoxville
Knoxville Marriott

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