Although the location was ideal for attending an event at the Civic Center, our two night stay at the Marriott was less than satisfying. We asked for a quite room and were given a room on the 8th floor overlooking the lobby. You could hear everything from screaming children to the clank of dishes from the restaurant. At our request,... more

My husband is a Gold Marriott Member and had received a certificate for a free room. So we decided to book a room at the Knoxville Marriott and try to get tickets for the Auburn/TN game. We kind of expected an old room, boy were we surprised ! We had a room on the 9th floor, balcony overlooking the Worlds... more

As mentioned in another review this is an 80's era atrium lobby hotel, clean but nothing elegant. It is well-located for UT football games, being a 15-minute or so walk to the stadium. The river view rooms are fantastic looking down on the Tennessee River with the Smoky Mtns in the distance, very beautiful. The staff was friendly and offered... more

This hotel had SO MANY bad reviews that I thought about cancelling my reservation but I couldn't find another one with available rooms that was near neyland stadium. I'm glad that I didn't cancel. My room was clean. (Believe me I check the bathroom and linens thoroughly in all hotel rooms!) My room was on the 10th floor overlooking the... more

We stayed during the the UCLA vs Tenn football game. That morning the fire alarm went off and we were scared and ran from 9th floor to the first floor. Then I heard that they always does this when there's a West Coast and East Coast rivalry. I just read the review of this hotel that someone road last year... more

I have stayed at this hotel maybe three times over the last couple of years. It is well overdue for upgrades and new furniture, carpet, bedding, etc. I was extremely unhappy with the cleaning service. The first night I was there I cut my finger and i got blood on the sheets. you could clearly see the stain....i come back... more

I was pleasantly surprised with how clean the rooms were at the hotel. The room was sizable and I enjoyed having a balcony that overlooked the city. I wish they had free internet in the rooms, but it is available in the lobby business center. This hotel is a little farther away from downtown hotels than others, but they do... more

This property is a former Hyatt and although they try hard, the property is very dated. It is your typical atrium style of the late 70's and early eighties. It has obviously had a somewhat recent re-do of the guest rooms. Oddly, the rooms are very small but the bathroom is sizable (probably the best part of the room) The... more

We checked in kinda' late on a Saturday night and the front desk was very nice! We then decided to get our four year old a ginger ale from the bar area, my husband approached the bar and the bartender totally ignored him. We just wanted a soda for our son! Then we went out to the pool the next... more