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Marriott Knoxville

3.5 of 5
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501 East Hill Avenue, Knoxville, TN 37915
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1 room 1 guest
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Marriott Knoxville
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362 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Louisville, Kentucky
Level Contributor
53 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed today NEW

Not a good location for walking, but a great location for getting to places in Knoxville quickly. My room was on the first floor with a lovely view of the back of some machinery for the pool; not my favorite, but my colleague said her third floor room smelled a little, so I got the better deal. The bar personnel... More 

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Bernardsville, NJ
Level Contributor
111 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for one night in room 1022- room with a big balcony (though no patio furniture to sit on) and a great view of the city. The room was clean and a standard Marriott style. The hotel could use some updating in furniture and style, but it would not be something to keep me from returning. There is... More 

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Marietta, Georgia
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The positives: fantastic location, pleasant front desk personnel, free parking, rooms have been updated & comfortable beds. The negatives: thin walls allows sound to carry, humid rooms, inaccurate thermostat, concierge lounge closed & neither breakfast nor coffee offered.

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KMarriott, Manager at Marriott Knoxville, responded to this review

Thank you for your great feedback about the staff! I have shared your concerns with the appropriate hotel team to correct these issues moving forward. We hope to see you again sometime! More 

tennessee
Level Contributor
46 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Upon arrival everything was great, this was a two night stay for a stressful exam that took two days, my room was really nice with a great king bed, everything was clean and was just perfect for my needs, I hope to go there again for a more relaxed visit.

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Boston
Level Contributor
139 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I only stayed one night at this Marriott. The price was great for summer (definitely their off-season). I'm sure the place is a bustling mess during the football weekends there! The front room was okay. A little battered. I think some sprucing up is in order. The personnel at the desk were not very friendly at all. I inquired as... More 

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KMarriott, Manager at Marriott Knoxville, responded to this review

Thank you for your feedback, and we apologize for the problems you experienced during your stay. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. We hope to have an opportunity to better your experience with us whenever your travels bring you back to Knoxville. More 

Collegeville, Pennsylvania
Level Contributor
49 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was dubious about booking this hotel after reading a couple of Trip Advisor reviews even though I get Marriott points. I am glad I didn't change the reservation! This hotel worked out perfectly for our girls' weekend in Knoxville. I had a nice room with a large seating area and a balcony. The room was clean, updated and very... More 

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Richmond, Virginia
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed one night in a king room to break up a long drive. Everything was clean, the bed was very comfortable, and contrary to some other reviews I thought the interior was great. Our room felt very modern but still comfortable. Overall, great value.

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Plano, Texas
Level Contributor
59 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is located along the Tennessee River. Our room was clean, spacious and quiet. We had a view of the river which we enjoyed. Parking is free. It's about a 15 minute walk to the downtown area. We felt very safe walking around. A complimentary shuttle stops at the hotel and you can use it to go to the... More 

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Knoxville, Tennessee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

I have stayed here on business a couple of times over the past several years, each time thinking they will update it. NOT!! My room smells old, damp and stale! Carpet stained. Chair cushion worn out and stained. Walls in room has very dated wallpaper. Furniture looks like the type you'd see in a motel 6 or no name hotel.... More 

Was this review helpful? Yes 1
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 28, 2015

This is by far the worst marriott in Knoxville and with that said and probably the worst marriott around. I have stayed here with family that came in out of town and I had such a terrible experience. From the room that was moldy and gross smelling. Towels had nasty black stuff in them, the bedding was dripping wet when... More 

Was this review helpful? Yes 1
KMarriott, Manager at Marriott Knoxville, responded to this review

Thank you for your feedback, and we apologize for the problems you experienced during your stay. We do not have a record of any of the issues you mentioned being reported, however, and we would love to get some more information from you so we can better correct the problems. Please don't hesitate to contact us directly if you'd like... More 

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