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Marriott Knoxville

3.5 of 5
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501 East Hill Avenue, Knoxville, TN 37915
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Marriott Knoxville
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Ranked #38 of 91 Hotels in Knoxville
A recent review
4 of 5 stars reviewed 6 days ago
Robert Y Chattanooga, Tennessee
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314 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chattanooga, Tennessee
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The room was comfortable with a view of the Tennessee river. My only concern was when maintenance had to work on the toilet. Water was splashed onto the floor. The water was wiped up but no disinfectant or cleaning solution was used. I conveyed this to the hotel and they agreed this was an issue to be addressed. The hotel... More 

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Chattanooga, Tennessee
Top Contributor
81 reviews 81 reviews
5 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

hard to find and a little old, but really nice stay and convenient to downtown. Staff is excellent, they couldn't be nicer and it's a genuine nice, not forced. just wish they had Coca Cola products available :-). rooms are clean and comfortable. prices reasonable. pool was empty during my stay

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Chattanooga, Tennessee
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Overnight stay for business. The hotel is an older hotel, but everything was clean and in good shape. The room was nice with a balcony. The Marriott beds are always great. The staff were very professional. As a gold member, since the concierge was closed on the weekend, we were offered a free breakfast downstairs, or extra Marriott points for... More 

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small town
Senior Contributor
32 reviews 32 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We stayed in a king room,the linens were clean and nice and the bed was comfortable. We requested a refrigerator and we got one which was nice, since not all rooms have one. The hotel restaurant did have good food and nice not to have to go out. The pool was kept clean and overall we had a nice stay... More 

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KMarriott, Manager at Marriott Knoxville, responded to this review

Thank you for the wonderful feedback, and we hope to see you again in the future! More 

Abingdon, Virginia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 21, 2015

We stayed at the Knoxville Marriott as a very last minute thing. Husband had a dr appt in town and we had basketball tickets so this was very convenient to the arena. We were late arriving,and check in was wonderful! Staff was very friendly. Our room on the 10th floor was beautiful and the bed was amazing! The only place... More 

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KMarriott, Manager at Marriott Knoxville, responded to this review

Thank you for the great review, and we apologize for the Food & Beverage issues you experienced. You are correct in that the weather certainly didn't help. We hope to see you again in the future, though, and please let us know if there's anything we can do for you! More 

taylor805
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 18, 2015

The "downtown" Knoxville Marriott isn't really Downtown. It is Downtown Adjacent. So lets clear that fact up really quickly if you are needing something that is easily accessible and walkable; because if you do this hotel is not for you. Other than the Dakota like location, and the bar that closes at 11, and the Front Desk Staff that isn't... More 

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KMarriott, Manager at Marriott Knoxville, responded to this review

Thank you for your review, and we apologize that you weren't pleased with your stay. We've emailed you directly, and please let us know if there is anything further we can assist you with. More 

Phoenix, Arizona
Top Contributor
222 reviews 222 reviews
64 hotel reviews
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed February 13, 2015

From check in and out to every member of the staff in between, the service level was very high! Spacious accommodations, very clean, strong wi-fi, quiet and a great view of looking the river. Not near walkable restaurants but the in-house facilities were excellent! I'll definitely stay here again!

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KMarriott, Manager at Marriott Knoxville, responded to this review

Thank you for the wonderful feedback! See you next time! More 

Atlanta, Georgia
Top Contributor
91 reviews 91 reviews
44 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed February 10, 2015

Our meeting room was in need of an update. The air system had to be turned off because it was either roasting our guests or freezing them. There was also a dank odor. Guest rooms were decent. Best part was staff, especially the older gentlemen who served our lunch. He was super kind and helpful.

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KMarriott, Manager at Marriott Knoxville, responded to this review

Thank you for your review, and we apologize for the issues in your meeting room. They have been addressed with the Engineering team, and we really appreciate your great comments about the staff. Please feel free to contact us directly if you'd like to discuss your experience further, and we hope to see you again in the future! More 

Dry Tortugas National Park, Florida
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 4, 2015

Stayed for an overnight this past Friday as we flew up for the basketball game. Great location, excellent stay, clean rooms and a neat design. Hotel has aged well. Rather than have a refrigerator delivered to my room, I simply asked them to hold my leftover rack of ribs from Calhoun's. The only problem was that the next day when... More 

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KMarriott, Manager at Marriott Knoxville, responded to this review

We're glad you enjoyed your stay and are so sorry about the issue with your leftovers! The misunderstanding has been addressed, and we hope you'll give us another try in the future. Thank you again for staying with us! More 

Jasper
Contributor
13 reviews 13 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 3, 2015

I recently stayed at this hotel we were part of the CCA clogging competion group,We have stayed in a lot of hotels for this reason,But This place was by far one of the best.They went out of there way,to help you in anyway! Our room was very clean and comfortable,beautiful view definitely will stay again

Was this review helpful? Yes
KMarriott, Manager at Marriott Knoxville, responded to this review

Thank you for the wonderful review! See you next time! More 

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