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Holiday Inn World's Fair Park-Knoxville

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525 Henley Street, Knoxville, TN 37902
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Holiday Inn World's Fair Park-Knoxville
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354 reviews from our community

Traveler rating
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    29
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Flintville, Tennessee
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We took our youngest daughter to the Knoxville zoo Saturday March 21 but did not want to drive the 3 plus hours home due to the fact that the wife and I both work 2 jobs and did not get much sleep Friday night. This hotel is very pretty and the staff very friendly. The rooms were very clean. I... More 

Was this review helpful? Yes
Telford, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This hotel was a god send to myself and my sister when our mom was on life support at UT hospital we had flown 4000 miles from the uk after moms accident in Tennessee we needed a base to travel back and forth to and from the hospital . Beautifully comfortable rooms and the staff and there shuttle bus took... More 

Was this review helpful? Yes
Megan B, Front Office Manager at Holiday Inn World's Fair Park-Knoxville, responded to this review

Thank you for the five star review. We were more than happy to accommodate you and your sister during a very difficult time. Collin Wells More 

Bloomington, Indiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I travel extensively throughout the year and this property is one of the top places for customer service that I've encountered in recent memory. Every single staff member that I met greeted me, inquired into my satisfaction, and went the extra mile to make sure my needs were met. In particular, Varnell and James in the food service group were... More 

Was this review helpful? Yes 1
Megan B, Front Office Manager at Holiday Inn World's Fair Park-Knoxville, responded to this review

Thank you for taking the time to give us feedback on your stay. We are so happy you enjoyed your stay with us. It really is about the people you encounter when you stay with us. We are very proud of the staff that works here. Thank you again for your positive feedback. Collin Wells More 

Pittsburgh, PA
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for a Lady Vols game in March 2014. It was close to Thompson-Bowling and Market square. Prices were good too. The on reason we didnt stay there this year is because we wanted to try something different. I would definately stay here again.

Was this review helpful? Yes
Megan B, Front Office Manager at Holiday Inn World's Fair Park-Knoxville, responded to this review

Wow five stars! Thank you so much for the positive review. We to see you again soon. Collin Wells More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Rex our waiter is awesome. a group of 4 came to do laundry and grab food. Because the crown plaza doesn't have a shuttle, washers, or doors that lock.. The holiday Inn will be where we stay anytime income to Knoxville.

Was this review helpful? Yes 1
Megan B, Front Office Manager at Holiday Inn World's Fair Park-Knoxville, responded to this review

I'm happy you got to experience our restaurant and other amenities that set us apart from other hotels. Please look us up the next time you come to Knoxville. Collin Wells More 

georgia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 16, 2015

From the moment we checked in Megan and the entire staff of the Holiday Inn World's Fair Park went above and beyond any of my expectations! We were in town for a long weekend to celebrate my boyfriend's birthday and Valentine's Day. After seeing that he was a FSU fan and that his birthday was the following day. We returned... More 

Was this review helpful? Yes
HIWFP, General Manager at Holiday Inn World's Fair Park-Knoxville, responded to this review

Reading that review made my day. Thank you for rating us Five Stars. Service is at times a lost art in this day and age. Therefore, we have placed great emphasis on going above and beyond to leave a lasting impression. I am so thrilled that you made specific mentions of our team. Megan, Charles, Siler, Varnell, Sonya, Mel, Tim... More 

Atlanta, Georgia, United States
2 reviews
5 of 5 stars Reviewed February 15, 2015

WOW!!!! From the lady at check-in Megan, to Varnell, the server at breakfast, to SILER, SANJA and TIM hands down the BEST place I've every stayed. I travel alot for business but this pleasure trip was just GREAT. An outstanding job of accomodating and making us feel like we were more than just customers. Everything was clean and room was... More 

Was this review helpful? Yes
HIWFP, General Manager at Holiday Inn World's Fair Park-Knoxville, responded to this review

We are delighted your birthday was exceptional. The best thing about being in the hospitality business is creating memorable moments for our guests. Our team really enjoyed meeting and assisting you both. You are a terrific couple and quite honestly we can't wait for your return. Don't wait for another special occasion to make the trek north. Knoxville is just... More 

Lakesite, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 13, 2015 via mobile

I recently stayed at this hotel for a convention. They did a wonderful job accommodating almost 300 of us. We were able to check-in early! A pleasant surprise. Hotel was clean, comfortable and appeared to have been recently updated. Nice bar with live music. Food was better than typical hotel cuisine. Friendly, helpful staff, especially Holly in the coffee shop.... More 

Was this review helpful? Yes
HIWFP, General Manager at Holiday Inn World's Fair Park-Knoxville, responded to this review

Thank you so much for taking the time to write and for your 5 Star review. I feel fairly confident I know which group you were a part of and we always enjoy seeing you. In fact, I believe you will be back again in October. Windows on the Park restaurant and our culinary team go to great lengths to... More 

1 review
5 of 5 stars Reviewed February 4, 2015

Bar is one of the bessed I stay at--bar staff is very comfortable to be around--will continue to stay at this location when I travel to the Knoxville area. Nice place to stay...good for the down town Knoxville area.

Was this review helpful? Yes
HIWFP, General Manager at Holiday Inn World's Fair Park-Knoxville, responded to this review

Thank you for your great comments. Perhaps I am biased, but I feel our bar is one of the nicest venues in town and our bartenders professional mixologists who have a knack of creating more than just a cocktail but an experience. We appreciate your business and look forward to your return visit. If I can ever be of assistance... More 

Charleston, South Carolina
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 4, 2015

I travel for work. I am an IHG platinum member (50 plus nights per calender year) and as a result I have stayed at probably 40 (this is an estimate, it's very likely that I have stayed at more) different ihg hotels throughout the country. This hotel tops them all. Every time I come to Knoxville I stay here. It... More 

Was this review helpful? Yes
HIWFP, General Manager at Holiday Inn World's Fair Park-Knoxville, responded to this review

WOW, quite possibly one of the most laudatory reviews I've read. I wish you could give us 6 stars too! Every guest is a VIP in our eyes but the fact you travel and stay in hotels so often provides you a unique perspective. It is always our goal to not only meet but exceed the expectations of our guests.... More 

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