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Red Roof Inn Knoxville Central

1315 Kirby Road, Knoxville, TN 37909 (Formerly Holiday Inn Central @ Papermill)
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Red Roof Inn Knoxville Central
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Ranked #52 of 91 Hotels in Knoxville
A recent review
3 of 5 stars reviewed 3 days ago
AmandaGoodwin13 Marysville, Ohio
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132 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Marysville, Ohio
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 3 days ago NEW

Stayed 3 nights. Pet friendly and fairly clean. Cigarette burns on the comforter and the towel rack was barely hanging on the wall. Got up to head home and found out that there was NO HOT WATER! Not the best way to start the day or a long ride home.

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Richmond, Virginia
1 review
5 of 5 stars Reviewed 5 days ago NEW

My hubby has stayed here 3 times and just this past week we met and stayed for 2 nights. We both love this hotel....customer service was excellent...pet friendly but you cannot tell by rooms. We will stay here on all our trips

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Wildwood, New Jersey
Contributor
16 reviews 16 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Having stayed a few days earlier at another Red Roof Inn I was hoping a nice stay. When I arrived the desk clerk was very helpful and pleasant. The room was OK it appeared clean but the upkeep was terrible. The chair at the desk was stained, the sheets were clean but had a small hole in it, the wall... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I made a reservation on line at this hotel for the wrong night; I made the reservation for Thursday, March 12 and it should have been Friday, March 13. My reservation was confirmed by email but I did not read it. Therefore, I did not know I had made the reservation for the wrong night until I showed up on... More 

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Knoxville, Tennessee
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 2 weeks ago

Very bad customer service! The weekday & early morning desk clerks are extremely rude, as are the owner and his wife. Owner also deducted funds from my account after I left, and I had to take it up with corporate hdqtrs.to get reversed. Owner refused to speak with me. Two of the desk clerks are wonderful -- evening and weekend.... More 

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Knoxville, Tennessee
1 review
1 of 5 stars Reviewed 4 weeks ago

This is one of the most disgusting hotels I have ever seen. There is a funky smell when you walk into the building. The doors to the rooms look as if they have been broken into and had been dented by luggage. As we walked down our hallway there were cigarette buds. The bathroom had mold on the ceiling and... More 

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Lansing, Michigan
Top Contributor
371 reviews 371 reviews
115 hotel reviews
225 helpful votes 225 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Based on some reviews, I'm guessing others had been given updated rooms. Ours was in dire need of remodeling. The sink was cracked and the wallpaper was literally falling off the walls. The swimming pool had not been drained or covered for the season and was a disgusting shade of green. The building exterior and the lobby were nicely done;... More 

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depere
2 reviews
4 of 5 stars Reviewed 4 weeks ago

I was out of power, due to the horrible weather, and had to move quickly (10pm) to a hotel that took dogs. I found the place to be VERY CLEAN and pleasant. the Night shift Desk Clerk was so pleasant! Considering they have a liberal pet policy which I totally appreciate, it showed no evidence (or scents) of pets! I... More 

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Atlanta, Georgia
2 reviews
4 of 5 stars Reviewed February 10, 2015

centrally located easy access via interstate to all locations in knoxville bright interior halls good wifi good breakfast good staff plenty of parking pet friendly good price will stay again when staying in knoxville

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Contributor
13 reviews 13 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 2, 2015

Not a bad place. there is a funky smell ill give you that. stayed for a night, cause I was just passing through. bed was fine, channels were good, & the wifi wasnt bad either. since its animal friendly, its the place you'll find all the dogs

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