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All 89 Knoxville hotels

Holiday Inn Knoxville - West (I-40 & I-75)

3.0 of 5 Hotel   |   9134 Executive Park Dr, Knoxville, TN 37923
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83%
Ranked #22 of 89 hotels in Knoxville
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 days ago
Joni P Papillion, Nebraska
  • Overview
  • Reviews (87)
  • Photos (39)
  • Amenities
  • Q&A
  • Room tips (26)
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87 people have reviewed this hotel

Traveler rating
    51
    22
    6
    6
    2
See reviews for
16
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31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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English first
Papillion, Nebraska
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Hotel was very friendly and service was good. Housekeeping after the 2nd day was very hit and miss. Forgot my stand-up mirror & iPhone 5 charger. Called next day with no info. Called again next day and left info. Mirror turned up, but no charger. Not so surprised.

Was this review helpful? Yes
Baltimore, Maryland
Contributor
13 reviews 13 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed here for one night. Be aware the hotel is being remodeled, so a big section of the hotel is in disrepair. The pool is closed, so if you're traveling with kids along the interstate, don't stay here. Overall, the front-desk staff was ok-to-indifferent. Thought it had breakfast included with the rate, but it didn't. Kids 12 and under eat... More

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Knoxville - West (I-40 & I-75), responded to this review

Dear seamus73, Thank you for taking the time to provide feedback on your stay. It is unfortunate the pricing structure of the hotel prevented you from fully enjoying your visit. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the... More

Kinston
Senior Contributor
46 reviews 46 reviews
41 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Yes, it was under construction, but the inconvenience was minimal. Dinner by the pool was plain but good, room comfortable and reasonably quiet. When construction is complete it will certainly be worth a stay. OK now

Was this review helpful? Yes
Michael P, General Manager at Holiday Inn Knoxville - West (I-40 & I-75), responded to this review

Thanks so much for taking the time to write us a review! We are very glad to hear you enjoyed your stay, and hope to see you again the next time your travels bring you to Knoxville! More

Milan, Tennessee
Top Contributor
50 reviews 50 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We had a group of 35 who stayed here. The rooms were large, clean and service was great. The downside was that they are In a renovation program and there was construction going on, but we were taken care of and kept away from it. The breakfast was wonderful!! True southern breakfast. Rooms had refrigerators which is always a plus.... More

Was this review helpful? Yes
Michael P, General Manager at Holiday Inn Knoxville - West (I-40 & I-75), responded to this review

Thanks so much for taking the time to write us a review! We are thrilled that your group enjoyed your stay and we hope to see you again the next time your travels bring you to Knoxville! More

Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 7, 2014

I have stayed at this hotel any number of times. Over the years it has worn out. The good news is that they are in the midst of remodeling and updating. Therein lies the problem. The remodeling is underway and the hotel, while open, is a mess. It is a sleep-in construction zone and while I understand the need for... More

Was this review helpful? Yes 5
Michael P, General Manager at Holiday Inn Knoxville - West (I-40 & I-75), responded to this review

Thanks so much for taking the time to write us a review. We are striving to keep the hotel in the best possible shape during our renovations, which are now drawing to a close. We hope to see you again soon! More

Charlotte, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed June 6, 2014

Stayed at this hotel since it was close to my meeting the next day! Seemed nice enough from the website. I was told to try Doubletree, tried to save a few bucks though! Not my best decision. This hotel is very old and worn with some superficial updates. Only nice part was the bar! It was nice and new! there... More

Was this review helpful? Yes 5
Michael P, General Manager at Holiday Inn Knoxville - West (I-40 & I-75), responded to this review

Thank you so much for taking the time to write us a review. We are glad you enjoyed Gibby's, our brand new bar & grille. We certainly apologize for the appearance of our property as we continue our remodel, we hope you'll give us another chance once our renovations are complete! More

Seattle, Washington
Reviewer
4 reviews 4 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed May 24, 2014

I was here for business and enjoyed a downtown hotel and staff immensely, felt the Southern Charm and kindness! I do book online for the best deals and after seeing the reviews here on priceline I was not sure what to expect! First this hotel does not come close to the three star hotels I generally book! It is very... More

Was this review helpful? Yes 11
IHGCare, Guest Relations Manager at Holiday Inn Knoxville - West (I-40 & I-75), responded to this review

Dear James W, Thank you for taking the time to relay your comments regarding our property during your recent stay. I am pleased to know that you found the hotel's location adequate, also for citing one of our staff highly commendable. Please accept our sincerest apology for any inconvenience the renovations may have caused you. We greatly appreciate your feedback... More

Lebanon, Tennessee
Top Contributor
57 reviews 57 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 11, 2014

We stayed for one night since this was a pet friendly hotel. The front desk staff was very helpful and checking in with our small dog was a breeze. There is a bar and restaurant in the front of the hotel that we didn't use but it appeared that everyone in there was having a great time. The hotel was... More

Was this review helpful? Yes 2
Michael P, General Manager at Holiday Inn Knoxville - West (I-40 & I-75), responded to this review

Thanks so much for taking the time to write us a review! We are glad you enjoyed your stay and hope to see you again after our renovations! More

Atlanta, Georgia
1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed May 10, 2014

We came for a brief vacation and thought this hotel looked wonderful! Little did I know it is having a major remodel and was so extremely inaccessible to customers! The lady at the front desk was busy talking with another lady who was concerned about going home and ignored us. We finally got a room after she made keys for... More

Was this review helpful? Yes 8
Michael P, General Manager at Holiday Inn Knoxville - West (I-40 & I-75), responded to this review

Thanks so much for taking the time to write us a review. We are very sorry to hear that your stay was not up to expectations. It is our goal to provide every guest with the best possible service - despite our current renovations. We hope that you'll give our property another try once our renovations are complete! More

Cleveland, Tennessee
1 review
4 of 5 stars Reviewed May 6, 2014

I was well-pleased with professionalism of staff--specifically, Veronika--who ensured I was well-taken care of. The room was nice & clean and met my needs. I would love to stay there again during my next business meeting/training.

Was this review helpful? Yes
Michael P, General Manager at Holiday Inn Knoxville - West (I-40 & I-75), responded to this review

Thanks so much for taking the time to write us a review! We are glad you enjoyed your stay and hope to see you again the next time your business travels bring you to Knoxville! More

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Additional Information about Holiday Inn Knoxville - West (I-40 & I-75)

Address: 9134 Executive Park Dr, Knoxville, TN 37923
Phone Number:
Location: United States > Tennessee > Knoxville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Knoxville - West (I-40 & I-75) 3*
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Also Known As:
Holiday Inn Knoxville - West (i-40 & i-75) Hotel Knoxville
Holiday Inn Knoxville - West (i-40 And i-75)
Holiday Inn Cedar Bluff
Knoxville Holiday Inn

39 photos of this hotel

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Hotel & grounds (3)
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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#18 Business Hotel in Knoxville
Hotel Class
Official Description (provided by the hotel)
Combining luxury, convenience, & location, the Holiday Inn - Knoxville - West at Cedar Bluff offers quick & easy access to downtown Knoxville, the University of Tennessee, & the Great Smoky Mountains National Park. Right off I-40 & I-75 in West Knoxville, we're only minutes away from many of our area's top attractions. Our Holidome recreational area, public areas, & guestrooms are spacious and elegant. We feature our Cafe Restaurant and Swizzles Lounge, with entertainment six nights a week. Relax in our indoor/outdoor pools, hot tub, and enjoy the only full-service hotel in West Knoxville. We are pet friendly! Reservations must be made for a pet-friendly room, and there is a $50.00 non-refundable pet fee. For our government travelers, please be advised that we do require either a Federal Government ID or a TN State ID. We look forward to seeing you soon! ... more   less 
Number of rooms
225

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