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All 88 Knoxville hotels

Holiday Inn Knoxville - West (I-40 & I-75)

3.0 of 5 Hotel   |   9134 Executive Park Dr, Knoxville, TN 37923
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82%
Ranked #24 of 88 hotels in Knoxville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
cori h Knoxville, Tennessee
  • Overview
  • Reviews (98)
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98 people have reviewed this hotel

Traveler rating
    54
    27
    8
    7
    2
See reviews for
21
12
3
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Portuguese first
  • Russian first
  • Any
English first
Knoxville, Tennessee
1 review
5 of 5 stars Reviewed 1 week ago

We had a wonderful experience at the hotel! The pool was great. It was very fresh and clean. We enjoyed the outside as well as the indoor pool. The hot tub and pool were so clean and we had plenty of dry towels. You could tell they had just updated the hotel. The rooms felt brand new. Each room had... More

Was this review helpful? Yes
Michael P, General Manager at Holiday Inn Knoxville - West (I-40 & I-75), responded to this review

Thanks so much for taking the time to write us a review. We are thrilled to hear you enjoyed your stay, and were very happy to be able to help with your sneaky little one! Hope to see you all back soon! More

Green Bay, Wisconsin
Contributor
12 reviews 12 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I was here for a total of 5 nights. I have nothing bad to say about the property or my stay. The staff all were very friendly. A really nice cocktail lounge and a restaurant on site. I was a bit surprised that more people were not eating at The Cafe restaurant. The food off the menu was delicious for... More

Was this review helpful? Yes
Michael P, General Manager at Holiday Inn Knoxville - West (I-40 & I-75), responded to this review

Thanks so much for writing us a review. We are very pleased to hear you enjoyed your stay and will forward your comments along to our staff. Hope to see you again soon as we complete our renovations! More

Minnesota
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

True, the hotel was under construction. But the staff at the HI West made up for any inconvenience. Teresa and Juneice and the others in the restaurant, Bennie in just about everything, Anna in housekeeping, Angie in sales...you all made our time in your town so much better! I would recommend raises for all...as these are the kinds of employees... More

Was this review helpful? Yes
Michael P, General Manager at Holiday Inn Knoxville - West (I-40 & I-75), responded to this review

Thanks so much for taking the time to write us a review! We are very glad to hear that our staff made your stay special, and will certainly forward along your warm comments! More

Bemidji, Minnesota
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

Hotel was going under renovations and you wouldn't even know. The hotel, rooms and pool area were clean and staff were helpful and courteous. The breakfast buffet was awesome, Theresa, Monica and Juneice were awesome servers and really made our experience unforgettable. Bennie was our "tour guide" he suggested so many awesome places to see, again unforgettable. Thank you all... More

Was this review helpful? Yes
Michael P, General Manager at Holiday Inn Knoxville - West (I-40 & I-75), responded to this review

Thank you for taking the time to write us a review! We are thrilled you enjoyed your stay and will be sure to forward the warm comments along to our staff. Hope to have you back soon! More

Boston, Massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This is my second visit to this hotel and decided to write a review. I like giving a hotel in transition a decond chance. I also tend to be very positive in my reviews. This was tough staying at this hotel and it was my last stay there! I found the hotel to lack any warmth from the front desk... More

Was this review helpful? Yes 1
Michael P, General Manager at Holiday Inn Knoxville - West (I-40 & I-75), responded to this review

Thank you for your review. Please accept our sincere apology for the shortcomings you experienced and we regret the level of service you received did not live up to your expectations. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We have taken note and wish to... More

Tennessee
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Have been staying here for years and am so happy to see so many improvements being made. The staff are so nice at this hotel. The room thermostats are programmed to be 65 degrees in the summer however because I need a cooler room the air conditioning/maintenance employee came and reset the system so I would be more comfortable. He... More

Was this review helpful? Yes 2
Michael P, General Manager at Holiday Inn Knoxville - West (I-40 & I-75), responded to this review

Thanks so much for taking the time to write us a review! We are very thankful of your continued patronage and are excited as you are about all the renovations! More

Nashville, Tennessee
1 review
3 of 5 stars Reviewed 3 weeks ago

All was good except for beds. Old mattresses don't align with updated decor. If quality of sleep is important to you, and a bad mattress can ruin a good night's sleep, I'd look elsewhere. Otherwise, it is a very nice property and the staff was outstanding.

Was this review helpful? Yes
IHGCare, Director of Sales at Holiday Inn Knoxville - West (I-40 & I-75), responded to this review

Dear Karen B, Thank you very much for taking the time to write your comments. We understand that having a comfortable stay is important and it sounds like we fell below your expectations. We are sorry for any inconvenience you experienced due to the mattress. While we understand that your stay was not 100% satisfactory, we would hope that you... More

1 review
5 of 5 stars Reviewed 4 weeks ago

The holiday inn in Knoxville, TN, was wonderful, clean, people in rest, Misty, Teresa, Manica and Junerice went out of their way to make me happy. (I was sick for two days) the Hoildy Inn clerk and maids and rest went above and out of their to make sure my family needs were meet! The const. In no way was... More

Was this review helpful? Yes
Michael P, General Manager at Holiday Inn Knoxville - West (I-40 & I-75), responded to this review

Thanks so much for taking the time to write us a review. We will be sure to forward your warm comments to the restaurant staff! More

Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I normally always confirm hotel choices with trip advisor before I book, but in a hurry to book a hotel, I booked what looked like a nice holiday inn. Had I read the reviews, I would have realized this was not the choice for my family. Stayed in an executive king bed suite which smelled like it has been painted... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Knoxville - West (I-40 & I-75), responded to this review

Dear Tamination, We appreciate you taking the time to review our hotel. We just want to assure you that our hotel is very proud of its level of service, cleanliness and quality of its product. It was unfortunate to see your stay was not as comfortable as it could have been due to the unusual condition of the room you... More

Rome, Georgia
Top Contributor
61 reviews 61 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Stayed here several yrs back. Much improved. More under way. If fitness rm is important, you're good here: 2 treadmills, 1 elliptical, 1 recumbent bike, bench & dumbbells. All in very good shape. In/out pool of old holidome version. Nice too. Room very nice. Will be back. Convenient location.

Was this review helpful? Yes
Michael P, General Manager at Holiday Inn Knoxville - West (I-40 & I-75), responded to this review

Thanks so much for taking the time to write us a review. We are glad you enjoyed your stay! More

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Additional Information about Holiday Inn Knoxville - West (I-40 & I-75)

Address: 9134 Executive Park Dr, Knoxville, TN 37923
Phone Number:
Location: United States > Tennessee > Knoxville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Knoxville - West (I-40 & I-75) 3*
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Also Known As:
Holiday Inn Knoxville - West (i-40 & i-75) Hotel Knoxville
Holiday Inn Knoxville - West (i-40 And i-75)
Holiday Inn Cedar Bluff
Knoxville Holiday Inn

39 photos of this hotel

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#21 Business Hotel in Knoxville
Hotel Class
Official Description (provided by the hotel)
Combining luxury, convenience, & location, the Holiday Inn - Knoxville - West at Cedar Bluff offers quick & easy access to downtown Knoxville, the University of Tennessee, & the Great Smoky Mountains National Park. Right off I-40 & I-75 in West Knoxville, we're only minutes away from many of our area's top attractions. Our Holidome recreational area, public areas, & guestrooms are spacious and elegant. We feature our Cafe Restaurant and Swizzles Lounge, with entertainment six nights a week. Relax in our indoor/outdoor pools, hot tub, and enjoy the only full-service hotel in West Knoxville. We are pet friendly! Reservations must be made for a pet-friendly room, and there is a $50.00 non-refundable pet fee. For our government travelers, please be advised that we do require either a Federal Government ID or a TN State ID. We look forward to seeing you soon! ... more   less 
Number of rooms
225

Questions & Answers

Questions? Get answers from Holiday Inn Knoxville - West (I-40 & I-75) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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