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All 88 Knoxville hotels

Holiday Inn Knoxville West- Cedar Bluff Rd

3.0 of 5 Hotel   |   9134 Executive Park Dr, Knoxville, TN 37923
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82%
Ranked #23 of 88 Hotels in Knoxville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Deborah H
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104 reviews from our community

Traveler rating
    59
    27
    9
    7
    2
See reviews for
23
12
3
36
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Portuguese first
  • Russian first
  • Any
English first
1 review
5 of 5 stars Reviewed 5 days ago NEW

Juneice was amazing as our server in the hotel restaurant. We ate there both Saturday and Sunday Sept. 13th and 14th. She was so nice and helpful. Even cutting up and bringing out fresh lemons for my husband's tea. A true gem among servers.

Was this review helpful? Yes
Rhonda H, Front Office Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Thank-you for your comments and we are glad you enjoyed your stay and that Juenice made your dining experience unforgettable. She will be delighted that you mentioned her service. We hope to see you again during your next visit to Knoxville. More

2 reviews
5 of 5 stars Reviewed 1 week ago

Our organization recently used the holiday inn cedar bluff as our host hotel for our yearly Labor Day weekend/anniversary. Jeff Lawson and the staff went above and beyond our expectations. The rooms were exceptional and they came with breakfast vouchers in the restaurant. I even met the hotel manager who welcomed our motorcycle group with open arms. There was a... More

Was this review helpful? Yes
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Thank you so much for your kind words about our team, service and property. The Ruff Ryders were a pleasure to have on property and we were privileged that you chose our hotel. I enjoyed meeting you and our team looks forward to making this the Ruff Ryders home hotel in Knoxville. Once again, on behalf of the team at... More

Senior Contributor
27 reviews 27 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here during a road trip. This hotel was a pleasant surprise. Everything we saw was renovated. The lobby is nice with a fire place, little market, bar and cafe. The hotel is actually a larger Holiday Inn. The first room they put us in the AC wasn't working. The front desk acted immediately and changed our room right... More

Was this review helpful? Yes
Rhonda H, Front Office Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

We are so glad you enjoyed your stay. We strive to offer each guest an extraordinary experience. We are also delighted that you enjoyed our newly renovated facility which we are very proud of. Please stop by and see us again during you next visit to Knoxville! More

Greenville, South Carolina
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here on our way through Knoxville and it is in need of renovation which I believe it is getting. This was also a UT game night and it got pretty loud on our floor in the middle of the night. I wouldn't stay here again until the renovation is complete.

Was this review helpful? Yes
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Thanks so much for taking the time to write us a review! We have just completed our room renovations and are now putting the finishing touches on the entire remodel. More

Green Cove Springs, Florida
Contributor
14 reviews 14 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This property appears to be in the final stages of a complete over haul. I grew up in Knoxville and remember this hotel from the 70's, it was in need of an update and it appears they have gone all out. I had just stayed in a new Holiday Inn the night before and walking in my room in the... More

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Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Thanks so much for taking the time to write us a review. We have been working very hard on our renovations and are glad to hear its paying off! More

Voorhees, New Jersey
1 review
5 of 5 stars Reviewed 3 weeks ago

stay here pretty regularly on business, and enjoy it, but decided to get on tripadvisor and give this place a review as the product has really improved over the last number of months. Pros: First off the staff is very kind and attentive. Front desk, bar staff, maintenance workers... everyone I run into has a smile on their face and... More

Was this review helpful? Yes
Rhonda H, Front Office Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Thank-you for your feedback and kind words about our staff. We are very excited to have just completed a major renovation of our entire property and are happy to hear you enjoyed your room and our newly renovated amenities. More

Knoxville, Tennessee
1 review
5 of 5 stars Reviewed 4 weeks ago

We had a wonderful experience at the hotel! The pool was great. It was very fresh and clean. We enjoyed the outside as well as the indoor pool. The hot tub and pool were so clean and we had plenty of dry towels. You could tell they had just updated the hotel. The rooms felt brand new. Each room had... More

Was this review helpful? Yes
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Thanks so much for taking the time to write us a review. We are thrilled to hear you enjoyed your stay, and were very happy to be able to help with your sneaky little one! Hope to see you all back soon! More

Green Bay, Wisconsin
Contributor
15 reviews 15 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I was here for a total of 5 nights. I have nothing bad to say about the property or my stay. The staff all were very friendly. A really nice cocktail lounge and a restaurant on site. I was a bit surprised that more people were not eating at The Cafe restaurant. The food off the menu was delicious for... More

Was this review helpful? Yes
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Thanks so much for writing us a review. We are very pleased to hear you enjoyed your stay and will forward your comments along to our staff. Hope to see you again soon as we complete our renovations! More

Minnesota
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 14, 2014

True, the hotel was under construction. But the staff at the HI West made up for any inconvenience. Teresa and Juneice and the others in the restaurant, Bennie in just about everything, Anna in housekeeping, Angie in sales...you all made our time in your town so much better! I would recommend raises for all...as these are the kinds of employees... More

Was this review helpful? Yes
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Thanks so much for taking the time to write us a review! We are very glad to hear that our staff made your stay special, and will certainly forward along your warm comments! More

Bemidji, Minnesota
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed August 13, 2014

Hotel was going under renovations and you wouldn't even know. The hotel, rooms and pool area were clean and staff were helpful and courteous. The breakfast buffet was awesome, Theresa, Monica and Juneice were awesome servers and really made our experience unforgettable. Bennie was our "tour guide" he suggested so many awesome places to see, again unforgettable. Thank you all... More

Was this review helpful? Yes
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Thank you for taking the time to write us a review! We are thrilled you enjoyed your stay and will be sure to forward the warm comments along to our staff. Hope to have you back soon! More

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Additional Information about Holiday Inn Knoxville West- Cedar Bluff Rd

Address: 9134 Executive Park Dr, Knoxville, TN 37923
Phone Number:
Location: United States > Tennessee > Knoxville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Knoxville West- Cedar Bluff Rd 3*
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Also Known As:
Holiday Inn Knoxville - West (i-40 And i-75)
Holiday Inn Knoxville - West (i-40 & i-75) Hotel Knoxville
Holiday Inn Cedar Bluff
Knoxville Holiday Inn

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