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Holiday Inn Knoxville West- Cedar Bluff Rd

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9134 Executive Park Dr, Knoxville, TN 37923
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Holiday Inn Knoxville West- Cedar Bluff Rd
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Holiday Inn Knoxville West- Cedar Bluff Rd
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160 reviews from our community

Traveler rating
    98
    39
    12
    8
    3
See reviews for
41
21
4
53
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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Smyrna, Tennessee
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel was an amazing experience!! one day I walked down to the cafe to see if they had served lunch to the guests. As I walked in a kitchen worker by the name of Brandon saw me and I asked him, "Sir, would you happen to have lunch foe the guests?" To which he replied, "No sir but a... More 

Was this review helpful? Yes
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

What a wonderful review! Thank you for the opportunity to serve you and the time you have taken to write this review. Our hotel is blessed with a team that truly care about our guests and want to ensure that every visit to our property is a memorable one. We hope to serve you again soon. More 

Cincinnati, Ohio
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We were in town for a family function and this hotel was recommended. The staff were friendly and the rooms were very clean. They have a bar and cafe on site which are nice. The kids were enjoying the indoor/ outdoor pools. It was easy to get to, right off a major expressway.

Was this review helpful? Yes
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

We are very appreciative that you gave us the opportunity to serve you and your family. Thank you for taking the time to write such a nice review about our property and team. We are very happy to offer our guests a quality experience. We hope to see you again soon. More 

Atlanta, Georgia
Top Contributor
77 reviews 77 reviews
17 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel, very clean, kind staff, awesome sit down breakfast for $1 with room purchase. We would definitely stay here again. I gave it 5 stars because it was such a great hotel but I wish when I called the property to ask a few questions they would have told me the pool was closed for repair (I specifically asked... More 

Was this review helpful? Yes
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Thank you for taking the time to write such a complimentary review about our property and team. I apologize that our pool was closed for most of a day because we had to clean it to open our outdoor portion of the pool. We look forward to your next visit. We appreciate the opportunity to serve you. More 

Indianapolis, Indiana
Top Contributor
187 reviews 187 reviews
44 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a great Holiday Inn. It has been nicely remodeled. Our room was large, quite comfortable, and had a refrigerator and microwave. The lobby area was well done, and there was another more private sitting area away from the lobby. The workout room had nice equipment. There was a basketball court and an indoor/outdoor pool. There is even a... More 

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Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Thanks for taking the time to write such an awesome review. With all the other choices in our area we are thankful that you gave us the opportunity to serve you. There is no better advertisement for our hotel than our guests reviews. Thank you for spreading the word about our hotel services and our team. We look forward to... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I attended a business conference at the Holiday Inn West-Cedar Bluff this week. The entire meeting experience was wonderful. The meeting room was comfortable, the food was great and the staff was so very friendly and helpful. The hotel had recently been renovated, and is now top notch. I would highly recommend this facility for corporate meetings!

Was this review helpful? Yes
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Thank you for taking the time to write such a nice review. We take great enjoyment in making sure every corporate event at the Holiday Inn Cedar Bluff is a success! Our culinary and service teams strive to be the best every meeting, every day. We look forward to your next event...or just stop by our great restaurant , Gibby's,... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

The holiday inn is the best in EVERYTHING they do! If you need to do a meeting that is the place. Their restaurant food is DELICIOUS!! We had the swordfish with risotto and it was just AMAZING!!! The rooms is amazing.

Was this review helpful? Yes
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

We certainly appreciate your kind comments concerning our property and our team. So glad you enjoyed our culinary efforts. I believe at the Holiday Inn Cedar Bluff, we have one of the best culinary teams in all of Knoxville. We look forward to serving you again! More 

Knoxville, Tennessee
1 review
5 of 5 stars Reviewed 2 weeks ago

I had the opportunity to attend a conference at this hotel this week and I can't say enough about the hotel. The location is perfect - easy on/easy off the freeway. The hotel is beautifully maintained and decorated. The staff is courteous and goes out of their way to make sure your stay is nothing short of magnificent. The food... More 

Was this review helpful? Yes
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

What a great review! Thank you for giving us the chance to serve you. The management at Holiday Inn Cedar Bluff is very thankful for the hospitable and professional team that work here at our property. We also agree with you, our Food&Beverage team is the best hotel team in Knoxville! We look forward to your next visit. More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Traveled to the area for a Business meeting. I received excellent service from the time I walked into the lobby after a long drive. The following day I was greeted with a smiling face everywhere I turned. The Meeting Space is very comfortable and elegant, all the banquet and catering staff were very attentive, the food was delicious and filling.... More 

Was this review helpful? Yes
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

I can't wait to share this review with our team. Our goal everyday is to deliver an experience equal to the one you received during your stay. Our culinary team and service teams are dedicated to the guests who give us the privilege to serve them. Thank you for being our guest and we look forward to serving you again... More 

Denver, Colorado
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I recently spent two day here going through meetings. The staff was more then accommodating. They took the time to speak with me and every turn. I had the opportunity to meet their chef as well. Wonderful, he prepared swordfish that melted in your mouth. Overall I would recommend this property to both business and family travelers. Can't wait to... More 

Was this review helpful? Yes
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Thanks for taking the time to write such a nice review for our property. We are very proud of the efforts of our culinary and service teams. We are thankful for the opportunity to serve you and look forward to your next visit. More 

Joliet, Illinois
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Let me start by saying that this hotel was great. The check-in process was absolutely lovely. We stayed two nights while traveling back and forth to Charleston and had lovely stays both times. Our rooms were great. The first night we tried to use the pool and this is where my only complaint really comes in. The hot tub was..... More 

Was this review helpful? Yes
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Thank you for taking the time to write such a nice review about our property. We appreciate the opportunity to serve you. I apologize for the issues you found in our pool area. We look forward to your next visit. More 

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