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Holiday Inn Knoxville West- Cedar Bluff Rd

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9134 Executive Park Dr, Knoxville, TN 37923
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Holiday Inn Knoxville West- Cedar Bluff Rd
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Holiday Inn Knoxville West- Cedar Bluff Rd
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170 reviews from our community

Traveler rating
    106
    41
    12
    8
    3
See reviews for
42
22
5
57
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Knoxville, Tennessee
1 review
5 of 5 stars Reviewed 4 days ago NEW

Friendliest staff - so helpful and kind from the top down. Great atmosphere as well. I'm all about cleanliness and service and they do a great job of that as well. Stayed here last year and they were in the process of renovating. The place has had major transformation and it is wonderful. They did an outstanding job. Would highly... More 

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Tennessee
1 review
5 of 5 stars Reviewed 1 week ago

Great atmosphere, service, food, music, drinks- an overall great experience !!!! Brandon Shackleford and his team did a fantastic job for the customer appreciation evening. I was very impressed! Thank you!

Was this review helpful? Yes
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Thank you so much for your kind words and I certainly agree with you. Brandon, along with Chef Ed and our whole food & beverage team are the best in Knoxville! We love having you at Gibby's. More 

Chattanooga, Tennessee
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We've stayed at a different chain hotel nearby and decided to give this one a try. We stayed in a room with a King pillow top mattress which I found very comfortable. It wasn't quite as comfortable for my husband as he sleeps on his side. We both slept well. I was surprised that breakfast was not included, but it... More 

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Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Thank you for taking the time to write a favorable review for the Holiday Inn Cedar Bluff. We are happy that you enjoyed our pool area and bedding. As far as breakfast, Holiday Inn standards for full-service hotels do not permit us to offer a free breakfast. We have, like you said, have a sensibly priced breakfast package for our... More 

Trenton, Michigan
Top Contributor
87 reviews 87 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Reasonable price and good location. Close to many restaurants and shopping. Easy access to I-75 but you didn't hear the traffic. The bed was comfortable, and I would stay there again. I like a hot shower, and like most hotels today, this one has a gauge that keeps it from getting really hot. Just warm.

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Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

We surely appreciate your taking the time to write such a nice review for our property. Thank you so much for giving our team at the Holiday Inn Cedar Bluff the opportunity to serve you. Come see us again! More 

2 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We recently held a seminar for over 240 people here at the Holiday Inn. I can not express how impressed I was with the banquet division, along with the front desk employees. In particular I truly want to commend both Jose Morales and Matt Collins for their patience and professionalism in setting up the room to our specifications and working... More 

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Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

We are truly thankful that you chose our property to host your event. Thank you for recognizing the great work Jose and Matt do, they are an important part of our hospitality team. We look forward to your next event and once again, thank you for the opportunity to serve you. More 

Cleveland, Tennessee
1 review
5 of 5 stars Reviewed 4 weeks ago

I would stay at this hotel again! The room was super clean and the bed very comfortable. The staff was great, both at the front desk and serving food and housekeeping. The meeting rooms were nicely set and temperature was always comfortable. The food was excellent!

Was this review helpful? Yes
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

We were very thankful for the opportunity to serve you and your group. We are very happy that you found our property clean and comfortable. We believe we have the best culinary team in town and a hospitality team that truly enjoys serving our guests. We hope to see you again next year. More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Such a wonderful hotel! Newly renovated and nicely decorated. I attended a women's function there this weekend and I couldn't have had a better time! All the staff working our conference were amazing. They never stopped smiling no matter how busy they were. Matt and Jose were there for all of our meals and had the room looking exceptional every... More 

Was this review helpful? Yes
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Your group were a delight to serve and we are thankful for the opportunity to serve you. Matt and Jose are awesome! We look forward to next years meetings and appreciate the time you took to write this review. More 

CHATTANOOGA
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel has an amazing staff - they did a wonderful job taking care of our convention needs - The food was sooo good - the wait staff was always unintrusive while activities were going on - the hotel was in good shape and so convenient to our activities. The rooms were big and clean - could not have asked... More 

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Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

What a wonderful review. We were thankful for the privilege to serve your organization. Our team at the Holiday Inn Cedar Bluff had a great time delivering genuine hospitality and great meals in such a nice setting. We hope to see you again next year. More 

Gaffney, South Carolina
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Will definitely stay here again, food great, staff super,most comfortable bed ever. Thanks for everything. TVs great, room clean. Showers great. All experience s good. We decided. On Saturday to go to Knoxville to find a hotel. With indoor pool. This one has both a great find for us at a decent rice.

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Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

It is awesome when a guest write's a review about your property and uses the word "great" several times! The team at the Holiday Inn Cedar Bluff thanks you for the opportunity to serve you and look forward to your next visit. More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

I would definitely stay in this hotel again! Very clean! Newly remodeled! Super, courteous staff! And super easy check in and check out process! Centrally located to downtown Knoxville, UT, and shopping!

Was this review helpful? Yes
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

We appreciate your kind comments and that you gave the team at the Holiday Inn Cedar Bluff the opportunity to serve you. Our team really enjoy serving our guests and we look forward to your next visit. More 

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