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Holiday Inn Knoxville West- Cedar Bluff Rd

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9134 Executive Park Dr, Knoxville, TN 37923
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Holiday Inn Knoxville West- Cedar Bluff Rd
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Holiday Inn Knoxville West- Cedar Bluff Rd
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203 Reviews from our TripAdvisor Community

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Traveler rating
    131
    47
    14
    8
    3
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50
27
5
74
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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troy, ny
Level Contributor
1 review
5 of 5 stars Reviewed 4 days ago NEW

This will probably be long because there were so many good things about this hotel that I want to cover. I booked our 16U baseball team at the Holiday Inn for a World Series we were attending in Knoxville. From the beginning the Sales staff at Holiday Inn were excellent and always ready to help with anything we needed. Kelly,... More 

Was this review helpful? Yes
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

They have done a great job with their restaurant/ bar area. The food is superior to most free standing establishments. I had banana foster the other evening. The banana bread and ice cream were made in their kitchen earlier in the day. It was delicious!

Was this review helpful? Yes
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Thank you for taking the time to write such a nice review. We appreciate the opportunity to serve you. We are very excited to have an outstanding talent In Chef Edward Ziems and a dedicated culinary team. Thank you for noticing. We look forward to serving you in the near future. More 

Acworth, Georgia
4 of 5 stars Reviewed 1 week ago

My wife and I stayed here for the in-house restaurant and bar. The food was very good with a number of unique items on the menu. Service was excellent, despite the fact that they were quite busy at the time. Will definitely stay here again.

Was this review helpful? Yes
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Thank you so much for taking the time to write such a nice review. Our guests constantly post that they love our menu and service team. It is a great pleasure to offer our guests a comfortable and clean hotel and a restaurant that offers a similar quality experience. Thank you for giving us the opportunity to serve you. We... More 

Knoxville, Tennessee
5 of 5 stars Reviewed 1 week ago

This is a great place to hold any type of meeting. I work with Knox REIA, a group of real estate investors which has been meeting at this Holiday Inn once a month for over 3 years. The meeting size has varied from 25-80 people and we never know exactly how many will attend. Regardless of this situation, the staff... More 

Was this review helpful? Yes
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

This is such an amazing review. Thank you for taking the time to mention so many of our team members who are so committed to offering our guest's genuine hospitality and great service. We think our culinary team is tops in Knoxville. We certainly are grateful for your business, as we love to host your meetings, you are one of... More 

Walton, Kentucky
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago

I joined my husband on the last part of his business trip, and this hotel was great! The beds were comfortable, the room was clean, friendly staff, and GIBBY's food was AWESOME! I will definitely stay here again as I'm passing through on trips to Florida!!

Was this review helpful? Yes
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

It was our great pleasure to have you and your husband as our guest's. I agree with you, Gibby's is a wonderful place to relax and enjoy a excellent meal, we are very proud of our culinary teams food offerings and hospitable service. Please come stay with us again...and thanks for giving us the opportunity to serve you. More 

Bangor, Maine
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here because it was the right daily travel distance on our trip. Very pleasant and welcoming check-in, average room but with exceptional internet access. Very fast. Had dinner at Gibby's "bar and grill". Service was excellent - thanks Dave! Food was great. I expected to order the rib steak based on my in-room review of the menu. When... More 

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Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Thanks for taking the time to write such a nice review. Dave does a phenomenal job and we believe we have an awesome culinary team. We look forward to serving you again soon! More 

Albany, New York
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

Traveling on business, I've been coming to Knoxville about 10 or 15 times a year for 20+ years. Normally I would stay downtown for the convenience, but once I discovered this gem on the western outskirts of the city, I was hooked. Right off the interstate takes care of the convenience I was looking for. The newly renovated property is... More 

Was this review helpful? Yes
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Wow....I can't wait to share your review with our team. As GM of the property your review announces to our team that our efforts are not going without notice. We strive each day to deliver our guests a complete experience in hospitality and service. Thanks for taking the time to tell us we are going in the right direction. We... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Was at the hotel for 2 nights on business. The hotel staff bent over backwards to meet our every need. They worked with our group to keep costs down. The food provided for dinner and breakfast was top notch. The staff stayed late and came in early in order to meet our needs. I would definitely use this Holiday Inn... More 

Was this review helpful? Yes
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Thanks for giving us the opportunity to serve you. It was our pleasure to host your event and we look forward for the next opportunity to serve you once more. We are thankful for your business and you're taking the time to write this review. More 

Knoxville, Tennessee
1 review
5 of 5 stars Reviewed 2 weeks ago

Here for 2 nights on business, the Hotel staff and Management was exceptional. Meals provided by the Chef and Banquet staff were top notch, as good as any 5 star facility. Never had to think about needing anything. Our needs and wants were anticipated and taken care of. We needed internet connectivity and they were ready and available to assist... More 

Was this review helpful? Yes
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

It was truly our privilege and pleasure to serve you and your group. Our team was very thankful for the opportunity and we look forward to doing it again. Thank you for all you and your team do. We hope to see you soon. More 

Cleveland, Tennessee
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed 2 nights while there for a meeting. Hotel room & meeting room were great. All the staff was extremely courteous. The restaurant/lounge - Gibby's is great. Convenient to I-40/75. There are many good restaurants close by.

Was this review helpful? Yes
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Thanks for the nice compliments and the time you have taken to write a review. We look forward to serving you again in the near future! More 

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