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Holiday Inn Knoxville West- Cedar Bluff Rd

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9134 Executive Park Dr, Knoxville, TN 37923
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1 room 1 guest
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Holiday Inn Knoxville West- Cedar Bluff Rd
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214 Reviews from our TripAdvisor Community

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Traveler rating
    137
    51
    15
    8
    3
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56
29
5
77
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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1 review
5 of 5 stars Reviewed yesterday NEW

We have stayed in this hotel on several occasions and have a consistently excellent experience every time. The front desk staff has always been very friendly and very accommodating of our too ming requests. The restaurant is significantly above average both in terms of food and service and if you're there on a Thursday or a Sunday you can have... More 

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Cooper City, Florida
1 review
5 of 5 stars Reviewed 4 days ago NEW

From the moment we walked through the door we were greeted by the staff. Very friendly and helpful. The rooms are just fabulous. I was very, very impressed with the cleanliness of our rooms. Gibby's was a lot of fun too. The breakfast was delicious and more than enough food....again, the staff was amazing. We will definitely visit again! Thank... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Recently stayed here after a family members' emergency surgery at a nearby hospital. Needless to say, we were exhausted. Justin at the front desk went out of his way to make us more comfortable. Provided necessary toothbrushes, combs etc. that we were without. It made a difficult day much better. We were able to get a good night sleep and... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 1 week ago

We stayed at the Holiday Inn while visiting family. Very convenient location, a great value, and clean. The breakfast buffet was very good. The bar looked nice, but did not have time to visit. I would absolutely stay here again.

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Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

We are very thankful for the opportunity to serve you and we appreciate your kind comments about our cleanliness and breakfast offerings. We look forward to your next visit. More 

New Haven, Connecticut
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked last minute after driving 16 hours to our destination... there were no hotels available in the Kingston Bristol Area .... booked based on reviews from Trip advisor - stayed at several places in Virginia and Tennessee- the price was reasonable... and the room was spacious with the exception of the bathroom

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Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Thank you for giving us the opportunity to serve you...we look forward to serving you again. More 

Level Contributor
48 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed the weekend at this hotel. Our room was on the 5th floor. The hallways were not air conditioned, so it made it very hot waiting for the elevator , which took a very long time to get to the floor. The beds were so so, lumpy. The worst part of the room was the a/c. It is a... More 

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Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

We apologize that you did not receive the experience you expected on your recent visit. While there is no excuse for any cleanliness issues, I would like to point out that our property just spent over $6M in renovations. All of our bedding is new, as are all of the air conditioning units in our guest rooms. Once again we... More 

Caryville, Tennessee
Level Contributor
1 review
5 of 5 stars Reviewed 2 weeks ago

Awesome place to meet. Warm friendly team. Highly recommend this hotel for meetings. A lot of nice improvements done since the last time I attended a meeting here. Wifi worked great, easy access from I-40 exit 378. Thank you

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Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Thanks for taking the time to write a review on our property. We are so glad that you have noticed our improvements. We look forward to your next visit! More 

Knoxville, Tennessee
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff were great, made us feel comfortable and welcomed. Exceeded our expectations. Met our every needs. Staff was kind, considerate and very helpful. We appreciate the Sales Director- Debbie for all of her assistance. José & Brandon were awesome in assisting us with the room arrangements and overall event set-up. Thanks to all of the afternoon & evening desk... More 

Was this review helpful? Yes
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Thank you so much for taking the time to write such a nice review. We are thankful for your business and especially that you made note of our team-members. We are blessed with so many individuals who genuinely care about our guests. We look forward to your next visit! More 

Palm Bay, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I am hoping that this is the right hotel, from the picture I see it may be an old photo however! I had a horrible experience on an early check-in at a neighboring Holiday Inn Express & Suites. I called this location and they welcomed my need for an early check-in immediately! The customer service I had today was stellar... More 

Was this review helpful? Yes
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

This is the right place! Thanks for giving us the opportunity to serve you and we really appreciate the kind words about our team. We look forward to your next visit. More 

Fishers, Indiana
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Comfortable beds, wonderful indoor/outdoor pool, hot tub, and baby pool (1 1/2 ft deep). Workout center, basketball court, bar/grill and cafe. Dinner for four was around $70 with two bar drinks-we ate at a table by the outdoor pool. Clean rooms, soft towels. Non smoking property. Tip: when you Reserve your room, ask for the one that includes breakfast for... More 

Was this review helpful? Yes
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Thanks for taking the time to write such a nice review about our property. Holiday Inn founder Kemmons Wilson envisioned his hotels to be a wonderful place for families to gather and make memories. We were happy to host your family and be a part of some nice memories. We look forward to seeing you again. More 

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