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Holiday Inn Knoxville West- Cedar Bluff Rd

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9134 Executive Park Dr, Knoxville, TN 37923
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Holiday Inn Knoxville West- Cedar Bluff Rd
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249 Reviews from our TripAdvisor Community

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Cary, North Carolina
Level Contributor
5 reviews
4 of 5 stars Reviewed 1 week ago NEW

I like this location because it is a good halfway stop for me on my first night on a ten day road trip. So I stayed here on my way back home. The first night the staff and room was very good they have remodeled the place and have added some things to the rooms. The only issue was the... More 

Helpful?
Thank Motor576
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Thank you for taking the time to share your experience at our property. Thank you for all the kind comments concerning our team and services. I apologize for your experience with our Jacuzzi and I will immediately discuss the issue with our Chief Engineer. We look forward to serving you again in the near future. More 

Alcoa, Tennessee, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This Hotel is awesome for a reception venue with large space and plenty of parking. Conveniently located off I 40 and Kingston Pike. Recent renovations are spot on. Hotel staff is one of the friendliest I have encountered. The chef included Alaskan king crab in menu as well as other delectables. Plenty of shopping, restaurants, and entertainment nearby.

Helpful?
Thank Cathy R
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Thank you for taking the time to write such a detailed and positive review concerning our team and property. We constantly strive to deliver what our guests deserve...the best service in Knoxville. Thank you for giving us the opportunity to serve you. More 

Knoxville, Tennessee
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Outstanding! Had a business lunch in cafe. Food and service were off the chain. Perfect! Was made to feel completely at home. Easy to get to. Plenty of parking. And a staff and manager that say hello.

Helpful?
Thank Richard C
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

We are thankful for the opportunity to serve you. There are so many excellent choices of hotels and restaurants in Knoxville and we are always trying to deliver the best service in town. We are glad your experience merited your great review. We hope to see you soon. More 

Sevier County, Tennessee
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I visited the Holiday Inn Knoxville West to attend a business meeting. Our group met in the onsite Cafe Restaurant. The food was OUTSTANDING and the customer service was EXCEPTIONAL!!! Our group tasted a sampling of several dishes that were all cooked to perfection! Our visit overall was wonderful. I highly recommend this hotel and the Cafe Restaurant! I look... More 

Helpful?
Thank Lila W
Knoxville, Tennessee
1 review
5 of 5 stars Reviewed 1 week ago

I had never been inside this Holiday Inn, and I was pleasantly surprised. It is a beautiful facility and the staff were all so kind and very welcoming. I was able to eat lunch in the cafe and thought the food was outstanding. I had the most beautiful and fresh caprese salad, not only was the presentation great, but it... More 

Helpful?
Thank Jenny N
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Wow !!!! What a great review for our culinary team. Thank you for taking the time to compliment your meal. We take great pride in having, in our humble opinion, one of the best restaurants in Knoxville. Not what you normally get in hotel restaurants and that make sense for us because our Chef is from Paris, France. He is... More 

Johnson City, Tennessee
2 reviews
3 of 5 stars Reviewed 2 weeks ago

I got a single king sized room. It was clean and comfortable with all the amenities one might expect from a hotel in this price range. The staff at the front desk was pleasant and helpful. Check-in was easy. The heated indoor pool was nice. The air conditioner/heater unit in my room was very noisy. I sleep heavily and the... More 

Helpful?
Thank MattS01
Waynesville, North Carolina
1 review
5 of 5 stars Reviewed 3 weeks ago

Excellent!!!! I cannot say enough about this hotel. Customer service was fantastic!!! The staff was both friendly and ready to help. The rooms were clean and the location was easy access. I will definitely stay here on any return trips to Knoxville.

Helpful?
Thank Llpartnerco
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Thank you for all the kind words and for taking the time to post this review. We certainly appreciate that you gave us the opportunity to serve you and look forward to your next visit. More 

Mason, Ohio
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Thank you to Matthew in IT. You are so helpful each and every time we present at this hotel! Really appreciate you! 😊 Also appreciate Dr. Chareen Gould, who goes out of her way to greet us and to make sure we have everything we need. Really enjoy this hotel. The price is great, with wonderful food and a relaxing/comfortable... More 

Helpful?
Thank Muffy1220
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Thank you for recognizing two of our superstars. Matt and Chareen really understand the meaning of true hospitality and great service. We appreciate the opportunity to serve you and thank you for your loyalty to our property. More 

Asheville, North Carolina
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I stayed one night for a business trip. It was very close to Interstate 40, which sometimes caused it to be quite loud, even though my room faced away from the highway. There was a lot of noise from the road and shopping center that my room faced, but it died down by 11pm (Saturday). The room itself was clean... More 

Helpful?
Thank Carol V
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Thank you for taking the time to write a review about our property. We apologize for the noise and water issues you encountered. We appreciate the kind comments about our team and other amenities. We certainly look forward to the next opportunity to serve you. More 

Caswell Beach, North Carolina
Level Contributor
74 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed December 31, 2015

Stayed here to go to a wedding. They have a shuttle that takes you within 5 miles of thehotel for free. Tips appreciated. They went out of their way to take us ( 9 people ) outside of the 5 mile limit. Check on this before you arrive. Tanya Ann at the bar took care of us in everyway. Considering... More 

Helpful?
Thank Thomas K
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Thank you for taking the time to share your experience at the Holiday Inn Cedar Bluff. We take great pride in our team and their customer service. Tonya does a great job in caring for her guests. Thank you for choosing to stay at our property for such an important event. More 

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