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Holiday Inn Knoxville West- Cedar Bluff Rd

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9134 Executive Park Dr, Knoxville, TN 37923
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Holiday Inn Knoxville West- Cedar Bluff Rd
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Holiday Inn Knoxville West- Cedar Bluff Rd
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193 Reviews from our TripAdvisor Community

Traveler rating
    123
    46
    13
    8
    3
See reviews for
49
25
5
70
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (193)
  • Mar-May only
    (51)
  • Jun-Aug only
    (37)
  • Sep-Nov only
    (52)
  • Dec-Feb only
    (53)
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Knoxville, Tennessee
1 review
5 of 5 stars Reviewed 2 days ago NEW

We had a great family visit this past weekend at the Holiday Inn in Knoxville. Great location off I40, easy to get in and out of. Rooms were clean and the beds very comfortable. I recommend this hotel! The kids loved the pool and the basketball court. Breakfast was fast and friendly.

Was this review helpful? Yes
Knoxville, Tennessee
1 review
5 of 5 stars Reviewed 3 days ago NEW

Newly updated rooms in all areas of the hotel. Very nice. Had 160 people staying, eating and in meetings all weekend. Debbie Millet is great to work with in sales. Jose Morales is in charge of the banquet and he and his staff have been on top of our needs. My people have had a wonderful experience.

Was this review helpful? Yes
Myrtle Beach, South Carolina
1 review
5 of 5 stars Reviewed 5 days ago NEW

We recently had a luncheon at the Holiday Inn Knoxville West at Cedar Bluff. The food was above and beyond our expectation. What a pleasant surprise to have great service and a chef that is knowlegable about special dietary needs.

Was this review helpful? Yes
TN
Top Contributor
121 reviews 121 reviews
28 hotel reviews
137 helpful votes 137 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We needed to travel to this area for personal reasons two weekends in a row. We booked this hotel due to proximity to where we needed to be the next day, free parking, and the pool. This was just an average stay for us. The room was tidy but small. The bed was rather firm and uncomfortable. There were 3... More 

Was this review helpful? Yes
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

We appreciate your taking the time to share your experience when you recently visited our property. I apologize that we dropped the ball in some areas of your stay. We really have no control over how many guests visit our pool. We had many groups in at that time and that leads to many guests at the pool, however there... More 

Nashville, Tennessee
1 review
5 of 5 stars Reviewed 1 week ago

I am an out of state clown in the middle of finishing up clown college and I was in town for a few days doing some birthday parties in Knoxville. I needed a quick place to stay for the night for a good price. I know this was going to be big shoes to fill, but I was greeted by... More 

Was this review helpful? Yes
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

As GM of this property I have to say what a great review to read. Thanks for the compliments about Casey and the rest of our hospitable staff. It is wonderful to hear that your team is offering genuine hospitality to your guests. We look forward to serving you again. By the way.....great clown puns :). More 

Fairview, Tennessee
1 review
5 of 5 stars Reviewed 1 week ago

Excellent Service. A great stay. Teresa and Junece serve a great breakfast to start your day. Excellent bar and very easy to get to from I-40.Conference rooms are available for a variety of business purposes.

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Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

We appreciate the opportunity to serve you and I agree, Teresa and Juneice are awesome. We look forward to your next stay and thank you for taking the time to post such a nice review. More 

Cleveland, Tennessee
Top Contributor
95 reviews 95 reviews
12 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 1 week ago

We had to stay at this Holiday Inn several nights while a family member was at Parkwest Hospital. Every night that we showed up the staff was very helpful in getting us a room right away. The breakfast was slightly overpriced and not included in the price of the hotel room.

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Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

We are thankful that you found our staff friendly during a difficult time. We wish your family member a speedy recovery. More 

1 review
5 of 5 stars Reviewed 1 week ago

Stay here when truck is getting worked on , staff is friendly and accommodating the shuttle is a plus, rates are competitive. You must try a omelet for breakfast best I ever had!!! The only complaint is the air conditioning thermostat only drops to 68 degrees you can get it adjusted by calling front desk.

Was this review helpful? Yes
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Thanks for the kind comments about our team and especially about our culinary efforts! We appreciated the opportunity to serve you. We hope to see you again...without the truck repairs! More 

Myrtle Beach, South Carolina
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Came to Knoxville for the Garth Brooks Concert this was a great location this hotel is huge. It is super clean staff was great welcomed us so friendly at check in. I booked through my Walmart discount had a nice thank you note from the sales manager. I will definitely stay again for the next concert. I recommend anyone needing... More 

Was this review helpful? Yes
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

What a great review. Thank you so much for taking the time to share your experience at the Holiday Inn Knoxville West at Cedar Bluff. Our team will love reading this one. We are big Walmart fans and we certainly appreciate the opportunity to serve you! More 

columbus, oh
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at this Holiday Inn a few times now on vacation trips from Florida to Ohio. They have really cleaned this old girl up. Put it this way, my Father stayed in this Holiday Inn when he was in field sales and he's now 75 years old. They've renovated it and took cleanliness and service to heart. There is only... More 

Was this review helpful? Yes
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

WOW !!!! We could have not asked for a better review. What a great feeling to read a review where our guests tell us we are doing what our guests want us to do...TREAT THEM WELL! I will happily share this review with our whole team. Thank you for giving us the opportunity to serve you. We look forward to... More 

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