We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 89 Knoxville hotels

Hilton Knoxville

3.5 of 5 Hotel   |   501 West Church Avenue, Knoxville, TN 37902-2591
Hotel deals
Hotel website
Hotel amenities
Special Rate
Plan Ahead & Save 20%
Save Saved
You added Hilton Knoxville to your Saves list
Hilton Knoxville
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
73%
Ranked #27 of 89 hotels in Knoxville
A recent review
5 of 5 stars reviewed 2 days ago
Lawman380
  • Overview
  • Reviews (481)
  • Photos (78)
  • Amenities
  • Q&A
  • Room tips (73)
  • Location
  • More
Write a Review

481 people have reviewed this hotel

Traveler rating
    179
    167
    81
    32
    22
See reviews for
108
86
36
188
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

The Hilton is my "Knoxville Home". It's great to walk into the lobby and be greeted by a familiar face who know your name!!! Sean Powell is wonderful and always goes out of his way to make me feel welcome!!

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 2 days ago NEW

Sean Powell and Theron have consistently made me feel welcome and assisted whenever I need help. I was away for a couple of months, but when I returned it was just like coming home! They always treat all guests with the utmost respect and courtesy!

Was this review helpful? Yes
Soddy Daisy, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

This Hilton in Knoxville, Tennessee is a great stay for business. The room was comfortable. The room service was outstanding in taste and speed of delivery. The view from the 18th floor was beautiful especially the sunsets. This was an enjoyable stay even though it was for business.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Cincinnati, Ohio
Contributor
19 reviews 19 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Consider this is Knoxville and how old this hotel is, this place is good enough. This hotel is at central location, Fitness facilities was good, and Starbucks at lobby was a plus. The front desk is friendly and helpfully, but room service did forget to clean my room one night. (Don't care so much about daily room service, I barely... More

Was this review helpful? Yes
Lexington, Kentucky
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This hotel is older - bathrooms are very small. The room was clean, but the bathroom fan did not work - so entire room would steam up since it was so small. Parking is a real hassle. They charge $4 for a bottle of water. Lead person at the valet parking was very rude to guests who had to have... More

Was this review helpful? Yes 2
PJordanGM, General Manager at Hilton Knoxville, responded to this review

Dear Guest, Thank you for your honest and professional feedback from your recent stay. I do apologize for your interaction with the valet team at the hotel. Although they are a contracted service we have had great success in working with them. I feel confident that they will address your concerns in a very proactive manner and ensure that the... More

Kingsport, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The hotel was nice and clean. Was glad that they accepted pets but the pet floor I don't feel was up to the standard of what a Hilton should be for the price that we paid especially with such a steep pet fee. Also, I didn't agree with having to pay for daily parking when I was already staying at... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
PJordanGM, General Manager at Hilton Knoxville, responded to this review

Dear Guest, Thank you for giving us your feedback on your stay. Although we do charge for parking at the hotel we certainly want our guests to feel that they are receiving the appropriate value for the money that they spend. I would certainly welcome a conversation with you to ensure that I properly address each one of your concerns.... More

Elizabethton, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed there during a recent convention and the staff was wonderful, especially during check in and was very efficient. We opted to use the valet for parking and it was well worth it and sped things up. Highly recommended. Also used room service which was prompt, friendly and food was great. Really nice to have a Starbucks in the... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
PJordanGM, General Manager at Hilton Knoxville, responded to this review

Dear Guest, Thank you for letting us know about your experience. We take great pride helping our guests during their stay. I trust we will have another opportunity to serve you in the future. Sincerely, Paul Jordan General Manager More

Lexington, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Staff is professional, nice and helpful. The rooms are large and comfortable. There was no place to hang our towels in the bathroom. Our refrigerator cost extra. I can recommend this hotel as a good place to stay. I feel that I received value for my dollar.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
PJordanGM, General Manager at Hilton Knoxville, responded to this review

Dear Guest, Thank you for allowing us to serve you during your stay. We are always thankful when travelers choose to stay at the Hilton Knoxville. I certainly trust that we will have another opportunity to serve you in the future. Sincerely, Paul Jordan General Manager More

Asheville, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Sometimes this hotel makes guests feel as if they are being nickel-and-dimed to death. Valet is $16. Water bottles in the room are nearly $4. However, the staff is so overwhelmingly welcoming that the overall experience is *very* positive. Plus the location is a two minute walk from Market Square and the rest of downtown. The rooms might be a... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
PJordanGM, General Manager at Hilton Knoxville, responded to this review

Dear Guest, Thank you for sharing your professional opinion with us and others. It truly does make a difference and is the very tool that we have used to continue to improve our hotel for our valued guests. I appreciate your including your feelings on the incidental charges that you incurred during your stay. I would welcome a conversation with... More

TN, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My family and I love staying here at the Knoxville, TN Hilton. It is in a wonderful location near everything (walking distances and short drives like to the zoo and malls) and offers everything you would need internally from Starbuck's, to a nice bar to a great restaurant plus a pool and gym.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
PJordanGM, General Manager at Hilton Knoxville, responded to this review

Dear Guest, Thank you for your loyalty to our hotel. It means so much to have our guest look forward to returning to visit us. We are truly thankful for your business. Looking forward to having you back with us soon. Sincerely, Paul Jordan General Manager More

Owners: What's your side of the story?
If you own or manage Hilton Knoxville, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hilton Knoxville? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Knoxville

Address: 501 West Church Avenue, Knoxville, TN 37902-2591
Phone Number:
Location: United States > Tennessee > Knoxville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Knoxville 3.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Regatta Hotels, Orbitz, Travelocity, Cheap Tickets, Priceline, Tingo, HotelsClick, Despegar.com, Agoda, Hilton Hotels, Hotels.com, BookingOdigeoWL, Venere and Otel so you can book your Hilton Knoxville reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Knoxville Hotel Knoxville
Hilton Hotel Knoxville
Knoxville Hilton Hotel

78 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (34)
Viewed
Room/suite (13)
Viewed
Hotel & grounds (7)
Viewed
View from room (3)
Viewed
Pool/beach area (1)
Viewed
Bathroom (3)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (45)
Viewed
Hotel & grounds (7)
Viewed
View from room (1)
Viewed
Room/suite (3)
Viewed
Bathroom (2)
Viewed
Dining (4)
Viewed
Pool/beach area (1)
Viewed
Other (27)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#10 Business Hotel in Knoxville
Hotel Class
Official Description (provided by the hotel)
The Hilton Knoxville hotel is located in the heart of downtown Knoxville, within walking distance of University of Tennessee and convention center. ... more   less 
Number of rooms
317

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer