If you keep your cigarette butts to dispose of in the first trash can - DON'T DO IT IN YOUR HOTEL ROOM. My husband disposed of his cigarette butts in the trash and we were charge $228.83 on our bill because there was evidence of smoking in the room. We also had chips and salsa in the room but that... More

I had to leave one day earlier than expected but the hotel said they are charging me for the entire stay no matter when I leave. They held true to their promise so I will be holding true to mine and not staying at any Hilton Hotels in the foreseeable future. I found the Knoxville area

overall a Good stay. Very close to market square, 2 blocks away. Great food & other stuff to do such as movie theater, wide selection of restaurants, ice cream, etc. Also close to campus if you want to walk around. The hotel is nice, overall clean & kept up. I had to stay for 14 days for school. I had... More

Good hotel, central location. Rooms pretty well maintained except for the incessant drone of elevators in the shaft that permeates the room. While hotel is generally good, the breakfast and room service folks need improvement. Stayed six nights. Breakfast wait staff definitely not professional. Room service could not answer basic questions like the soup of the day. Two of three... More

This is not a fancy place nor a modern hotel. Rooms are nice and clean not huge. It is just a comfortable place to stay with very nice folks taking care of you. Breakfast buffet is really good. Omelets are terrific. The bar is set up well. Female bartenders not so friendly or helpful. they put on an attitude. The... More

Nice pleasant hotel, in a great location. My room was clean, and fairly large. But I had a problem with the shower. The breakfast buffet was very good, with a nice selection of food. If I went back to Knoxville I would consider staying there again.

When traveling to Knoxville, TN, this hotel is the place to stay if you are looking for affordable luxury, friendly staff, immaculate rooms, expedited check-in, perfect location with ease of access parking, top of the line security, privacy, and so very much more!

We got a good rate for this hotel and it was a great location for everything we were doing. We were able to walk to local restaurants, movies, and everything else we wanted to do. The front desk staff did not seem to be on the same page. We were not told when we checked in that we had access... More

An older hotel, but there were no sour notes. Pleasant, efficient, friendly staff, and a room that was just fine. I was there for a week long conference, and the hotel was convenient to both the convention center and all the restaurants and shops of old Knoxville. The parking garage, not owned by Hilton, is very small and made for... More