The people working there were nice and tried to remedy the problems, but those problems were numerous and irritating: -Air conditioning unit in Room #1 blew out at 3 in the morning on a warm night. -Much disgusting black sediment in tub in Room #2 to which we were moved in the morning. -Room #3 on concierge floor was adequate.... more

Hotel has a great feel - lobby is warm and inviting, guest rooms more than comfortable. Very lovely stay and staff was very courteous. Will stay there upon future trips to Knoxville. Highly recommend! more

I recently stayed at the Hilton in downtown Knoxville and had a comfortable, hassle-free stay. The Hilton Knoxville embodies all that you come to expect from a Hilton property, such as modern amenities and good service. Since I am a Hilton HHonors member, I was also treated to perks such as access to the 18th floor concierge lounge for both... more

The Hilton Knoxville was a very comfortable high rise hotel in downtown Knoxville, TN. When I first got to the hotel, the valet service was very kind and efficient with getting my car. Despite arriving at about 10:00 P.M., there was a several minute line to check in, though the automated check in system had no line at all. The... more

I stayed at the Knoxville Downtown Hilton on March 9th. Some friends and I went to a concert at Thompson Boling Arena, and it was fairly close. The hotel is very nice inside. Very modern, and semi-luxurious like one would expect from a Hilton Hotel. But we had a few inconveniences. Upon arrival at about 6:00 pm, we found out... more

This was our second stay at the Hilton. We like staying here in warmer weather because it is an easy walk to market square. But being that it is a Hilton it is more expensive then some of the hotels we stay at. It again met all of our expectations. There is a nice bar in the lobby that had... more

I stayed at the Hilton downtown for the first time this week, and I was quite amazed with my room, the staff, and the overall appearance of the hotel. Their guest rooms have obviously just been renovated and very well taken care of. I'm a picky traveler since I'm always on the road. They even put 3 sheets on their... more

My husband and I stayed at the Hilton Knoxville on February 13th, 14th, and 15th. We attended a womens and mens UT basketball game. The hotel is extremely convenient to UT and was very comfortable. The room was very clean and the bathroom was spotless. The beds were very comfortable and the rooms were very quiet. The front desk employees... more

I have probably stayed at the Knox Hilton on Church street 15-20 times in the last 5 years. I travel on state business and it is convenient to the University, where my daughter started school in the fall, and all interstates as well as the local offices i visit. I have long been fond of the Starbucks onsite - unfortunately... more