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Hilton Knoxville

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501 West Church Avenue, Knoxville, TN 37902-2591
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Hilton Knoxville
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Hilton Knoxville
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615 reviews from our community

Traveler rating
    238
    202
    109
    42
    24
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142
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236
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Raleigh, North Carolina
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

This hotel will overbook well beyond capacity, so late night travelers should be aware that they may be shuttled to another location. No mini-fridge available, bedding is average. Walls and furniture are stained. Poor lighting in room. No indoor pool available. No continental breakfast. Free wifi is a fairly high speed, with no service interruptions. Starbucks in lobby is a... More 

Was this review helpful? Yes 1
Clarkesville, Georgia
Top Contributor
121 reviews 121 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

Our room was just perfect and the staff provided exceptional service. Proximity to Market Square was ideal and the bedding was terrific. I wouldn't change a thing. Thanks for helping make our 23rd special!

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Dayton, Ohio
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 1 week ago

Upon arrival, lobby and greeting were as you would expect. After getting to room we quickly found this hotel not up to what you would expect from Hilton brand. Bathroom was dirty with what looked like blood stains on door. Rooms and hotel are not family friendly at all. The hotel removed all family and kids channels from the tv... More 

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Lexington, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

First time staying at Knoxville Hilton and was not disappointed. The staff were very friendly and helpful with local suggestions. Everything from the hotel lobby, Starbucks and of course our room was excellent.

Review collected in partnership with Hilton Hotels & Resorts

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Roanoke, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel was the least expensive in its class in the downtown Knoxville area. It delivered the high level of quality and service that I expect from a Hilton. I would recommend it to anyone who wants to visit Knoxville.

Review collected in partnership with Hilton Hotels & Resorts

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Charlotte, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Good over all Hotel- room was nice, staff is very professional only drawback is the parking which is a bit convoluted. Valet parking probably works, but if you choose to self park getting in and out of amp is a mess. Signs on gate say one thing(use room key) hand written sign at excit said use"yellow key"- neither worked.

Review collected in partnership with Hilton Hotels & Resorts

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Pittsburgh, PA
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This Hilton is perfect, has a Starbucks in lobby, martini bar and restaurant. We stayed here because we went to a Lady Vols bball game. Prices were reasonable and its a quick walk to market square, Mast general store & restaurants. The pillows are comfy too :)

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Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

My cousin checked my wife and I in beforehand so we could go straight to our room after our reception. When we arrived, the reservations office had apparently forgotten to take off the wedding couple package that I had previously booked, which I had told them to remove weeks beforehand... Since we arrived late we decided to order room service.... More 

Was this review helpful? Yes 1
Greentown, Pennsylvania
Contributor
18 reviews 18 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I checked in about 8pm on a Sunday. I was pleasantly surprised to be upgraded to a room on the 17th floor. Nice room, but the furniture was a bit worn. The heater/ac unit was very noisy. At about 11 pm it became extremely noisy with what sounded like a jackhammer outside my window. Every few minutes it would repeat.... More 

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Chicago, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

If you need to do a simple overnight stay, great. The hotel works. If you have to say for any extended period of time, caution, considering the price per night: NO refrigerator in the room NO microwave You are NOT allowed to use the pushcarts for luggage...the bellhop has to do it. Heater/air conditioning is extremely noisy.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
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