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Hilton Knoxville

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501 West Church Avenue, Knoxville, TN 37902-2591
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Hilton Knoxville
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Hilton Knoxville
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617 reviews from our community

Traveler rating
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    109
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Oak Ridge, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

My husband and I had tickets to a concert at the TN Theatre and wanted to just enjoy a relaxing weekend in downtown without the worry of driving home. The Hilton is just a few blocks from the theatre as well as great shopping and dining! We plan to make this a regular mini get-away!

Review collected in partnership with Hilton Hotels & Resorts

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Merricks North, Australia
Contributor
16 reviews 16 reviews
13 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I was there for a conference at the conference center. It met my requirements. Pros: Walking distance to conference center OK Internet Good iron/ironing board in room Cons: No fridge in room Noise from street - which surprised me because it looked like a quiet street

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Raleigh, North Carolina
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

This hotel will overbook well beyond capacity, so late night travelers should be aware that they may be shuttled to another location. No mini-fridge available, bedding is average. Walls and furniture are stained. Poor lighting in room. No indoor pool available. No continental breakfast. Free wifi is a fairly high speed, with no service interruptions. Starbucks in lobby is a... More 

Was this review helpful? Yes 1
Clarkesville, Georgia
Top Contributor
121 reviews 121 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our room was just perfect and the staff provided exceptional service. Proximity to Market Square was ideal and the bedding was terrific. I wouldn't change a thing. Thanks for helping make our 23rd special!

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Dayton, Ohio
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Upon arrival, lobby and greeting were as you would expect. After getting to room we quickly found this hotel not up to what you would expect from Hilton brand. Bathroom was dirty with what looked like blood stains on door. Rooms and hotel are not family friendly at all. The hotel removed all family and kids channels from the tv... More 

Was this review helpful? Yes 1
Lexington, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

First time staying at Knoxville Hilton and was not disappointed. The staff were very friendly and helpful with local suggestions. Everything from the hotel lobby, Starbucks and of course our room was excellent.

Review collected in partnership with Hilton Hotels & Resorts

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Roanoke, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel was the least expensive in its class in the downtown Knoxville area. It delivered the high level of quality and service that I expect from a Hilton. I would recommend it to anyone who wants to visit Knoxville.

Review collected in partnership with Hilton Hotels & Resorts

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Charlotte, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Good over all Hotel- room was nice, staff is very professional only drawback is the parking which is a bit convoluted. Valet parking probably works, but if you choose to self park getting in and out of amp is a mess. Signs on gate say one thing(use room key) hand written sign at excit said use"yellow key"- neither worked.

Review collected in partnership with Hilton Hotels & Resorts

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Pittsburgh, PA
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This Hilton is perfect, has a Starbucks in lobby, martini bar and restaurant. We stayed here because we went to a Lady Vols bball game. Prices were reasonable and its a quick walk to market square, Mast general store & restaurants. The pillows are comfy too :)

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Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

My cousin checked my wife and I in beforehand so we could go straight to our room after our reception. When we arrived, the reservations office had apparently forgotten to take off the wedding couple package that I had previously booked, which I had told them to remove weeks beforehand... Since we arrived late we decided to order room service.... More 

Was this review helpful? Yes 1
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