We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Knoxville

3.5 of 5 501 West Church Avenue, Knoxville, TN 37902-2591
Hotel deals
Hotel website
Special Offer
Book Ahead & Save 20%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hilton Knoxville
Professional photos View all
Browse nearby
Hilton Knoxville
Write a Review

556 reviews from our community

Traveler rating
    214
    183
    102
    35
    22
See reviews for
130
95
40
217
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
  • All months
    (556)
  • Mar-May only
    (142)
  • Jun-Aug only
    (162)
  • Sep-Nov only
    (150)
  • Dec-Feb only
    (102)
All months
Memphis, United States
1 review
5 of 5 stars Reviewed yesterday NEW

We had a very pleasant and enjoyable stay at this hotel. Room and bathroom were clean. The bed was comfortable. Staff were cordial, professional and helpful. Our meeting was in the hotel and the arrangements were excellent as was the food and refreshments. Definitely recommend to others.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
New York
Top Contributor
54 reviews 54 reviews
16 hotel reviews
98 helpful votes 98 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The service at this hotel is fantastic. Right off the highway but close to all the downtown attractions. Modern, updated, lobby greets you when you walk in. The front desk staff was extremely courteous and we got a nice upgrade to the executive floor. Had dinner at the Orange Martini was very impressed with the food and the service. We... More

Was this review helpful? Yes
Anderson
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

We usually stay at this hotel because of the location in downtown Knoxville is close to just about everything around us, in particular our Son lives in Knoxville with his family. It was a very cold nigt and next morning, and the valet service for our car was a plus. We will definitely stay here again.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Lexington, Kentucky
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I recently stayed in this hotel for training class close by. During check-in .. flawless, the lady at the front desk was great. My room was on a high floor with a wonderful view, clean and decorated very nice. Now I am ready for dinner. I go to the front desk and ask the lady for a map of downtown,... More

Was this review helpful? Yes
Nashville, Tennessee
Top Contributor
84 reviews 84 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Location is good. Rooms are clean. staff friendly. Food was good in Concierge suite. Overall enjoyable stay. Bathrooms are small and shower is not great. Parking garage is convenient but tight. If you have large vehicle will be very tight. Would stay again but not exactly a romantic weekend getaway hotel.

Was this review helpful? Yes
Jackson, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

Very convenient for a UT football weekend. Walking distance to stadium and numerous restaurants. The lobby bar is very nice and they know how to pour a drink too. My only complaint is our room was not very clean. I found dirty silverware and old napkins behind the tv stand as I was looking for an electric outlet.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
knoxville, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

The Hotel Staff from top to bottom were excellent. From Check-in to House Keeping, they treated you with respect. This will be our hotel of choice when in the Knoxville Tennessee area. They made our stay an experience!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Chillicothe, Ohio
Senior Contributor
42 reviews 42 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Nice hotel. Good location. Walking distance to convention center. Food and room service were great. Hotel seemed like it had a cheap remodel inside. Beds were somewhat more springy but good linens. Average bathroom with decent tub/shower combo. Would stay again but not as nice as other Hiltons I've stayed in.

Was this review helpful? Yes
PJordanGM, General Manager at Hilton Knoxville, responded to this review

Dear Guest, Thank you for taking the time to give us your feedback on our hotel and your experience. I am also pleased that you enjoyed your stay with us. I will certainly take your comments to heart as we work to improve our hotel. Your feedback is vital and we are greatful that took the time to share with... More

Mt. Pleasant, SC, United States
1 review
4 of 5 stars Reviewed 1 week ago

We enjoyed staying at the Hilton on our visit to Knoxville. Great location when attending events at the Bijou. Also plenty of restaurants nearby. Very comfortable room, clean, all essentials available.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
PJordanGM, General Manager at Hilton Knoxville, responded to this review

Dear Guest, I just wanted to thank you on behalf of the hotel for your proessional feedback on our hotel. I am pleased that you enjoyed your stay and that we look forward to having you back with us soon. Sincerely, Paul Jordan General Manager More

Senior Contributor
28 reviews 28 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Overall our stay was okay. The customer service was great but there was some issues with the room. First off the water in the sink had 2 temps, hot and hot. there were holes in the wall where i could see thing at some point was there but know there were holes with paper stuffed in them. Lastly, a majority... More

Was this review helpful? Yes
PJordanGM, General Manager at Hilton Knoxville, responded to this review

Dear Guest, I was pleased to see that had a great experience with our associates at the Hilton Knoxville. We will utilize your valuable feedback to improve the experience for our guests. Professional feedback is vital to our quest to continuously improve our hotel for our guests. We will look forward to having you back with us in the future.... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hilton Knoxville? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Knoxville

Address: 501 West Church Avenue, Knoxville, TN 37902-2591
Phone Number:
Location: United States > Tennessee > Knoxville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Knoxville 3.5*
Number of rooms: 317
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Regatta Hotels, Orbitz, Travelocity, Expedia, Priceline, Cheap Tickets, Hilton Hotels, Despegar.com, TripOnline SA, Odigeo, Hotels.com and Tingo so you can book your Hilton Knoxville reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Knoxville Hotel Knoxville
Hilton Hotel Knoxville
Knoxville Hilton Hotel

83 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (39)
Viewed
Room/suite (13)
Viewed
Hotel & grounds (7)
Viewed
View from room (3)
Viewed
Pool/beach area (1)
Viewed
Bathroom (3)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All management photos (45)
Viewed
Hotel & grounds (7)
Viewed
Bathroom (1)
Viewed
Dining (3)
Viewed
Room/suite (5)
Viewed
Business center/function rooms (8)
Viewed
Pool/beach area (1)
Viewed
View from room (1)
Viewed
Other (19)
Hotels you might also like...
Check In Check Out
Price Your Stay