When we arrived, the front desk clerk was cordial. We got what we thought was a decent rate and proceeded to our rooms. At first glance it was ok- until we pulled back the sheets. The pillows (not the cases) were filthy, as if they hadn't EVER been replaced. The bathroom was small and still had urine in the toilet. We flushed the toilet, and called the front desk to request fresh and/or new pillows, and tried to relax. There was no relaxing because we then noticed a roach was creeping across the wall above the dresser. We packed our items and asked the clerk for a refund. We were offered another room to view before we got a refund. We checked the other room (had a jacuzzi, king size bed). But it TOO had a roaches. There were 2 on the jacuzzi edge. One looked alive, one dead. We had seen quite enough. After the debacle, we got our refund and left.
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