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Super 8 Knoxville/West,TN

Certificate of Excellence
2.0 of 5
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11748 Snyder Road, Knoxville, TN 37932
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Super 8 Knoxville/West,TN
Best prices for: 1 room 1 guest
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Ranked #21 of 90 Hotels in Knoxville
Certificate of Excellence
A recent review
5 of 5 stars reviewed 3 days ago
Catdesselle Houston, Texas
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337 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

My truck was in the shop and I stayed here 2 nights. From the shuttle driver to front desk staff to owners and their kids. Simply the nicest group of people. My room was right in front of the pool. Lots of people in it yet the noise was minimal. Room was clean. Bathroom clean. Will be back if in... More 

Was this review helpful? Yes
Super8WestKnoxville, Public Relations Manager at Super 8 Knoxville/West,TN, responded to this review

Thank you for your kind note, regarding your stay at our property. Glad we could stay with us while your truck was being repaired. We greatly appreciate the trucker industry and drivers. Remember our 7 truck parking spots when you drive through town and need a room. We, as a team, try to be more than only a sign at... More 

Elizabethtown
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 5 days ago NEW

The staff was very friendly and the rooms are nicer than most Super 8 and the location was great. I like the fact that it is pet friendly and the pet fee is reasonable. I like the fact that they offer military discount. I would recommend this hotel.

Was this review helpful? Yes
Super8WestKnoxville, Public Relations Manager at Super 8 Knoxville/West,TN, responded to this review

Thank you for your kind note, regarding your stay at our property. The pet fee covers additional cleaning of the room, upon check out. The pet friendly rooms are separate from non-pet friendly rooms, to protect guests from allergy concerns. We have regular pest treatment service to the property. We have monthly prevention service and next day response for any... More 

Bettendorf
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The front desk personal were friendly. The room needs updating. The sink was rusting at the edges. The bed sheets were stained or dirty. The shower curtain smelled musty. The pool area is nice. The breakfast was limited compared to other Super 8 hotels. The mattress was comfortable. The WIFI worked well.

Review collected in partnership with Super 8

Was this review helpful? Yes
Super8WestKnoxville, Public Relations Manager at Super 8 Knoxville/West,TN, responded to this review

Thank you for your post to Trip Advisor. The General Manager, Ashok Patel, wants to gain more information about your experience during your stay. Please either contact him at telephone (865) 675-5566 or provide him your telephone number so he can contact you, at your convenience. We have remodeled the rooms with new televisions, mattresses, blankets, bed spreads, carpeting, and... More 

Richmond, Virginia
1 review
5 of 5 stars Reviewed 1 week ago

Honestly, I wasn't expecting much when I booked this place. It was the cheapest in the area, and the pictures didn't look too terrible. The turnoff was through a rinky-dink gas station...aaand then I was pleasantly surprised upon arrival. The gentleman behind the counter was extremely kind, and he helped me find a good place to have dinner. As it... More 

Review collected in partnership with Super 8

Was this review helpful? Yes
Super8WestKnoxville, Public Relations Manager at Super 8 Knoxville/West,TN, responded to this review

Thank you for your kind note, regarding your stay at our property. We, as a team, try to be more than only a sign at the front of a property. We try to be welcoming as we deliver professional services to our guests. Thank you for letting us know we are meeting the mark. We sincerely hope you afford us... More 

1 review
5 of 5 stars Reviewed 1 week ago

I was totally shocked at how nice my room was. I thought that because of the price being so low, it couldn't be all that good... I was very wrong. The staff were nice and the room was very clean and modern. I will absolutely stay there on my next trip through Tennessee.

Was this review helpful? Yes
Super8WestKnoxville, Public Relations Manager at Super 8 Knoxville/West,TN, responded to this review

Thank you for your kind note, regarding your stay at our property. We have remodeled the rooms with new televisions, mattresses, blankets, bed spreads, carpeting, and curtains. Sheets and towels are continually replaced, due to theft and wear. We also have USB chargers in each room at several electrical outlets and in the alarm clocks. We have improved our wireless... More 

Bethel Park
Top Contributor
100 reviews 100 reviews
98 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Our room was so clean with new carpeting, great beds & very quiet. Truck parking is on the frontage rd in front of the hotel--very accessible. Then there's Brandon--what an unbelievably nice, polite guy. Not just with us, but when I'd go down to the front desk, he was the same with everyone. And I was down there a few... More 

Was this review helpful? Yes
Super8WestKnoxville, Public Relations Manager at Super 8 Knoxville/West,TN, responded to this review

Thank you for your kind note, regarding your stay at our property. We greatly appreciate the trucker industry and drivers. Remember our 7 truck parking spots when you drive through town and need a room. We, as a team, try to be more than only a sign at the front of a property. We try to be welcoming as we... More 

Indianapolis, Indiana, United States
Senior Contributor
43 reviews 43 reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A clean room at a very decent price. For example, although the room was on the side closest to the freeway, it was relatively quiet. There were a couple negatives, one big, or I might rate it a star higher based on value. First, the breakfast was very limited in variety and quantity. The second and big negative was that... More 

Was this review helpful? Yes
Super8WestKnoxville, General Manager at Super 8 Knoxville/West,TN, responded to this review

Thank you for your post to Trip Advisor. The General Manager, Ashok Patel, wants to gain more information about your experience during your stay. Please either contact him at telephone (865) 675-5566 or provide him your telephone number so he can contact you, at your convenience. We are in the process of upgrading and expanding our breakfast selection. We are... More 

Monterey, Tennessee
Contributor
12 reviews 12 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We did ask for a room with two beds on the office side of the hotel. And even tho we arrived real early on Friday to check in they said there were no rooms with two beds available. So we had to settle for a room on the office side of hotel with one King bed. But the room was... More 

Review collected in partnership with Super 8

Was this review helpful? Yes
Super8WestKnoxville, Public Relations Manager at Super 8 Knoxville/West,TN, responded to this review

Thank you for your kind note, regarding your stay at our property. We, as a team, try to be more than only a sign at the front of a property. We try to be welcoming as we deliver professional services to our guests. Thank you for letting us know we are meeting the mark. We sincerely hope you afford us... More 

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