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Super 8 Knoxville/West,TN

Certificate of Excellence
2.0 of 5
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11748 Snyder Road, Knoxville, TN 37932
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Super 8 Knoxville/West,TN
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Ranked #22 of 90 Hotels in Knoxville
Certificate of Excellence
A recent review
5 of 5 stars reviewed 1 week ago
Kelli P Columbia
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348 Reviews from our TripAdvisor Community

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Traveler rating
    158
    113
    48
    21
    8
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130
92
25
38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dayton, Ohio
Level Contributor
45 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago

There was not anything bad about this stay, but nothing that really stood out. It was a quick stop. The check in was a breeze, and so was check out. We did not pay attention to much else other than we had a place to lay our head.

Was this review helpful? Yes
Super8WestKnoxville, Public Relations Manager at Super 8 Knoxville/West,TN, responded to this review

Thank you for your kind note, regarding your stay at our property. We do have several guests who come and go quickly, based upon their travel schedule, where they are unable to take full advantage of our amenities. We have remodeled the property and upgraded the amenities. Hopefully, you can spend time with us again and experience first hand the... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We were just passing through and only stayed one night. There were a lot of families there. It was in a safe area and was relatively quiet. The beds were kind of hard. The breakfast was free, but mediocre (we had yogurt and prepackaged muffins.). It got the job done for one night. I would have given 3 stars, but... More 

Was this review helpful? Yes
Super8WestKnoxville, Front Office Manager at Super 8 Knoxville/West,TN, responded to this review

Thank you for your review. Our beds have just been replaced with high quality Serta mattresses and box springs they are a firmer design. Our Super Start breakfast consists of waffles, two types of juice, two types of cereal, and yogurt as you mentioned and we offer Cinnamon Rolls which are wrapped and Simply Super! We enjoy when family's come... More 

Dayton, Ohio
1 review
5 of 5 stars Reviewed 2 weeks ago

Very nice motel. Clean, in a nice location, friendly staff & good price. Older but very nicely kept up. Didn't use swimming pool but looked very inviting. Traveling to FL & stayed one night and will book again on my trip back home.

Was this review helpful? Yes
Super8WestKnoxville, Front Office Manager at Super 8 Knoxville/West,TN, responded to this review

Thank you! We really appreciate the kind words and as you know, you are more than welcome to come back and join us on your trip home.We thrive on our guests satisfaction, and we are glad to know we have made good impression on you. Thank you again. Your Super 8 Stars! More 

chattanooga, tn
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Good location, very clean room, quiet, an good staff. I could not believe how good the wifi was, almost as fast as at home.I would tell everyone to stay here for a ballgame or visit or any reason you come to Knoxville.

Was this review helpful? Yes
Super8WestKnoxville, Front Office Manager at Super 8 Knoxville/West,TN, responded to this review

Thank you for your kind remarks. We strive to make sure every stay is better than the last. We are constantly monitoring and upgrading our system to meet today's demand for mobile device connectivity. We always appreciate when a close neighbor stops in to let us know we exceeding our standards. We hope to see you again in the near... More 

Athens, Tennessee
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

From the time I checked in until the time I checked out we were treated great by the staff. Especially the man who checked me in on Saturday night. I did not catch his name, I thought it was Terry, but my grand daughter told me I was wrong! Anyway, he went above and beyond in taking care of his... More 

Review collected in partnership with Super 8

Was this review helpful? Yes
Super8WestKnoxville, Public Relations Manager at Super 8 Knoxville/West,TN, responded to this review

Thank you for your kind note, regarding your stay at our property. We, as a team, try to be more than only a sign at the front of a property. We try to be welcoming as we deliver professional services to our guests. Thank you for letting us know we are meeting the mark. We sincerely hope you afford us... More 

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