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Super 8 Knoxville/West,TN

Certificate of Excellence
2.0 of 5
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11748 Snyder Road, Knoxville, TN 37932
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Super 8 Knoxville/West,TN
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Ranked #20 of 90 Hotels in Knoxville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
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306 reviews from our community

Traveler rating
    136
    101
    44
    18
    7
See reviews for
110
84
21
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (306)
  • Mar-May only
    (90)
  • Jun-Aug only
    (67)
  • Sep-Nov only
    (89)
  • Dec-Feb only
    (60)
All months
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Clean modern rooms with good television, lots of stations, very clean, well maintained common areas. Very convenient west Knoxville location, friendly staff. It is a great value. I would definitely stay again.

Was this review helpful? Yes
Super8WestKnoxville, Public Relations Manager at Super 8 Knoxville/West,TN, responded to this review

We have recently remodeled the property. We recently upgraded our wireless. Glad to hear you experienced the improved wireless signal quality and speed. We have also added new amenities, such as wired Internet access for guest rooms. We try to earn every word of praise we receive. Our pool is now open. Thank for deciding to stay with us. We... More 

Owosso
1 review
4 of 5 stars Reviewed 3 days ago NEW

Older but many upgrades. Clean and beds very comfortable. Staff friendly and helpful. Not much in the breakfast area, but easy to get to and lots of nearby places to eat.

Review collected in partnership with Super 8

Was this review helpful? Yes
Super8WestKnoxville, Public Relations Manager at Super 8 Knoxville/West,TN, responded to this review

Glad to hear you had a pleasant stay. We try to earn every word of praise we receive. We have recently remodeled the rooms with new televisions, mattresses, blankets, bed spreads, carpeting, and curtains. Sheets and towels are continually replaced, due to theft and wear. We also have USB chargers in each room at several electrical outlets and in the... More 

Eden
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I used Tripadvisor to find this hotel for my family and was quite pleased that I did. From our arrival and greeting by employee Brandon until our departure all was a pleasant experience. Brandon was especially helpful in recommending, and then directing us to a number of good restaurants. Being literally surrounded by a number of bigger hotels this Super... More 

Was this review helpful? Yes
Super8WestKnoxville, Public Relations Manager at Super 8 Knoxville/West,TN, responded to this review

Thank you for your kind note, regarding your stay at our property. We, as a team, try to be more than only a sign at the front of a property. We try to be welcoming as we deliver professional services to our guests. Thank you for letting us know we are meeting the mark. We sincerely hope you afford us... More 

Memphis, Tennessee
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Always a hit/miss with Super 8 hotels, but this one is definitely on top. Percect, efficient check in and great room for the price. Very clean.

Review collected in partnership with Super 8

Was this review helpful? Yes
Super8WestKnoxville, Public Relations Manager at Super 8 Knoxville/West,TN, responded to this review

Thank you for your kind note, regarding your stay at our property. We, as a team, try to be more than only a sign at the front of a property. We try to be welcoming as we deliver professional services to our guests. Thank you for letting us know we are meeting the mark. We sincerely hope you afford us... More 

Marion, North Carolina
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Very nice place have stayed before. Rooms are very clean and comfortable . Fridge was a little noisy other than that no complaints. Mirek at check in was extremely pleasant and accommodating. Plenty of room for parking larger vehicles. Would definitely stay again.

Was this review helpful? Yes
Super8WestKnoxville, Public Relations Manager at Super 8 Knoxville/West,TN, responded to this review

Thank you for your kind note, regarding your stay at our property. Also, our pool is now open. We, as a team, try to be more than only a sign at the front of a property. We try to be welcoming as we deliver professional services to our guests. Thank you for letting us know we are meeting the mark.... More 

Senior Contributor
40 reviews 40 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Was expecting a clean comfortable room. What we got was a room where the sheets were stained with holes in them, the beds uncomfortable and the walls so thin we were awoken by a baby crying a few doors down throughout the night. The front staff was very friendly however that does not off set the run down hotel that... More 

Was this review helpful? Yes
Super8WestKnoxville, Public Relations Manager at Super 8 Knoxville/West,TN, responded to this review

Thank you for your post to Trip Advisor. Any linen issues are immediately handled with either housekeeping replacing the linens or room replacement. Did you receive either housekeeping or a room replacement? The walls of our property are concrete filled cinder block, with concrete floors separating the upstairs from the downstairs along with a concrete roof. We have recently remodeled... More 

Contributor
12 reviews 12 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The rooms here are clean, spacious, quiet and in excellent condition. The hotel is located in a good area as well. Customer service is good, when my heat was not working, a space heater was brought up immediately. When i accidentally left my phone charger in the room and it couldnt be found, staff replaced it free of charge. They... More 

Was this review helpful? Yes
Super8WestKnoxville, Public Relations Manager at Super 8 Knoxville/West,TN, responded to this review

Glad to hear you had a pleasant stay. We try to earn every word of praise we receive. We have recently remodeled the rooms with new televisions, mattresses, carpeting, curtains, and bed spreads. Sheets and towels are continually replaced, due to loss and wear. We also have USB chargers in each room at several electrical outlets and in the in... More 

Ocala, Florida
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stay at this Super 8 each time we come through Knoxville. The quality of both the room and service stays superior. The rate is great which enables us to spend extra time in town. The room is always clean and ready for us. Breakfast is good and the area the breakfast is served is clean and bright. The staff... More 

Was this review helpful? Yes
Super8WestKnoxville, Public Relations Manager at Super 8 Knoxville/West,TN, responded to this review

Thank you for your kind note, regarding your stay at our property. We, as a team, try to be more than only a sign at the front of a property. We try to be welcoming as we deliver professional services to our guests. Thank you for letting us know we are meeting the mark. We sincerely hope you afford us... More 

Burnsville, North Carolina
Contributor
11 reviews 11 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I enjoyed staying here at this motel. It had been remolded and very clean. Beds were very comfortable and bedding was clean. The staff was very friendly and went out of their to help you. Would reccomend this motel to stay.

Review collected in partnership with Super 8

Was this review helpful? Yes
Super8WestKnoxville, Public Relations Manager at Super 8 Knoxville/West,TN, responded to this review

Thank you for your kind note, regarding your stay at our recently remodeled property. We, as a team, try to be more than only a sign at the front of a property. We try to be welcoming as we deliver professional services to our guests. Thank you for letting us know we are meeting the mark. We sincerely hope you... More 

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