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Super 8 Knoxville/West,TN

Certificate of Excellence
2.0 of 5
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11748 Snyder Road, Knoxville, TN 37932
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Super 8 Knoxville/West,TN
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Ranked #22 of 90 Hotels in Knoxville
Certificate of Excellence
A recent review
4 of 5 stars reviewed 2 days ago
ritah869 Lillington, North Carolina
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352 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lillington, North Carolina
1 review
4 of 5 stars Reviewed 2 days ago NEW

I like budget places that offer decent rooms for a good price. You could tell this was an older hotel that was remodeled, but was a nice place overall

Review collected in partnership with Super 8

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Super8WestKnoxville, Public Relations Manager at Super 8 Knoxville/West,TN, responded to this review

Thank you for your post to Trip Advisor. We try to earn every word of praise we receive. Assembling suitable amenities by updating the property is our goal of the quality you politely identify. We have remodeled the rooms with new televisions, mattresses, blankets, bed spreads, carpeting, and curtains. Sheets and towels are continually replaced, due to theft and wear.... More 

Nashville, Tennessee, United States
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I have a very sick little pup and had to stay overnight in Knoxville while he was being watched at UT Vet Hospital. When I booked the hotel - I didn't realize how far out it was. I just read Knoxville/West and figured it would be around West Town Mall area. This is my fault and I was in a... More 

Was this review helpful? Yes 1
Super8WestKnoxville, Public Relations Manager at Super 8 Knoxville/West,TN, responded to this review

Thank you for your kind note, regarding your stay at our property. The walls of our property are concrete filled cinder block, with concrete floors separating the upstairs from the downstairs along with a concrete roof. The rooms are indeed much more quiet than commonly used hotel construction materials. Assembling suitable amenities by updating the property through painting, replacing blankets,... More 

Level Contributor
6 reviews
5 of 5 stars Reviewed 4 days ago NEW

We only stayed one night but the Excellent Service we received at check-in made the stay. My mom and I had excellent service from Brandon when we checked in. When we told him we were planning to do some Shopping at the Turkey Creek shops, he gave us, without us having to ask, a map of the stores, he highlighted... More 

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Super8WestKnoxville, Public Relations Manager at Super 8 Knoxville/West,TN, responded to this review

Thank you for your kind note, regarding your stay at our property. We, as a team, try to be more than only a sign at the front of a property. We try to be welcoming as we deliver professional services to our guests. Thank you for letting us know we are meeting the mark. We sincerely hope you afford us... More 

Euless
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Arrived late by a super nice young man, he gave me a close downstairs room like I asked. I asked if he would mind if I allowed my 5 year old daughter got in the pool (I promised her after a 13 hour drive). It was 10 and closes at 10, he said as long as we were quiet, and... More 

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Super8WestKnoxville, Public Relations Manager at Super 8 Knoxville/West,TN, responded to this review

Thank you for your post to Trip Advisor. Our pool was remodeled a few years ago and is quiet nice. It is open from approximately late April to early November, as it is an outdoor pool. We have improved our wireless Internet access, providing improved signal quality and transfer speed. We have also added wired Internet access for guest rooms,... More 

Dayton, Ohio
Level Contributor
45 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

There was not anything bad about this stay, but nothing that really stood out. It was a quick stop. The check in was a breeze, and so was check out. We did not pay attention to much else other than we had a place to lay our head.

Was this review helpful? Yes
Super8WestKnoxville, Public Relations Manager at Super 8 Knoxville/West,TN, responded to this review

Thank you for your kind note, regarding your stay at our property. We do have several guests who come and go quickly, based upon their travel schedule, where they are unable to take full advantage of our amenities. We have remodeled the property and upgraded the amenities. Hopefully, you can spend time with us again and experience first hand the... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We were just passing through and only stayed one night. There were a lot of families there. It was in a safe area and was relatively quiet. The beds were kind of hard. The breakfast was free, but mediocre (we had yogurt and prepackaged muffins.). It got the job done for one night. I would have given 3 stars, but... More 

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Super8WestKnoxville, Front Office Manager at Super 8 Knoxville/West,TN, responded to this review

Thank you for your review. Our beds have just been replaced with high quality Serta mattresses and box springs they are a firmer design. Our Super Start breakfast consists of waffles, two types of juice, two types of cereal, and yogurt as you mentioned and we offer Cinnamon Rolls which are wrapped and Simply Super! We enjoy when family's come... More 

Dayton, Ohio
1 review
5 of 5 stars Reviewed 3 weeks ago

Very nice motel. Clean, in a nice location, friendly staff & good price. Older but very nicely kept up. Didn't use swimming pool but looked very inviting. Traveling to FL & stayed one night and will book again on my trip back home.

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Super8WestKnoxville, Front Office Manager at Super 8 Knoxville/West,TN, responded to this review

Thank you! We really appreciate the kind words and as you know, you are more than welcome to come back and join us on your trip home.We thrive on our guests satisfaction, and we are glad to know we have made good impression on you. Thank you again. Your Super 8 Stars! More 

chattanooga, tn
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Good location, very clean room, quiet, an good staff. I could not believe how good the wifi was, almost as fast as at home.I would tell everyone to stay here for a ballgame or visit or any reason you come to Knoxville.

Was this review helpful? Yes
Super8WestKnoxville, Front Office Manager at Super 8 Knoxville/West,TN, responded to this review

Thank you for your kind remarks. We strive to make sure every stay is better than the last. We are constantly monitoring and upgrading our system to meet today's demand for mobile device connectivity. We always appreciate when a close neighbor stops in to let us know we exceeding our standards. We hope to see you again in the near... More 

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