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Rodeway Inn & Suites West Knoxville

208 Market Place Lane, Knoxville, TN 37922 (Formerly Parkside Inn and Suites)
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Rodeway Inn & Suites West Knoxville
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Rodeway Inn & Suites West Knoxville
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156 reviews from our community

Traveler rating
    46
    62
    28
    15
    5
See reviews for
53
37
11
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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Butner, North Carolina
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I booked this hotel online for a business trip to Knoxville. As I arrived to the hotel I noticed the signage was covered. I thought first the hotel had closed. As I presented myself to the front desk the manager was having a heated phone conversation with what appeared to be a VERY rude guest. The police were not called,... More 

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Tish T, Front Office Manager at Rodeway Inn & Suites West Knoxville, responded to this review

Dear Guest, Thank you for the kind words. I'm so glad that your stay was enjoyable. It was nice having you and the misses here with us. I do hope that you will stop threw again if ever in Knoxville again. Sincerely, Tish More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 10, 2015

This room was reserved as part of a group by an event coordinator and in the past there has never been a problem with the accommodations. This year they chose Comfort Inn & Suites. What a poor choice. The lobby was dark (lights turned off at 7 pm to "save energy" per the maintenance worker) and very uninviting. The hotel... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 7, 2015 via mobile

This hotel is outdated on everything from bed, bedding, sheets, pillows, curtains, lighting, shower and tub , toilet, carpet, only one ice machine, and no elevator. The staff is rude. They don't turn on the lights on the first floor in lobby unless it's the daytime. If you are unhappy they will not let you out of the room you... More 

Was this review helpful? Yes 1
Baltimore, Maryland
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed January 6, 2015 via mobile

We stayed here on a football weekend when rooms are at a premium in Knoxville. The room was fine, but I would not stay here again. It felt dirty. The bathroom needed updated fixtures as they were rusted. There were water stains on the ceiling. And the worst part was a clear leak in the tub that resulted in sopping... More 

Was this review helpful? Yes 1
Charlotte, Michigan
Senior Contributor
38 reviews 38 reviews
32 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 6, 2015

I liked this hotel it was nice and quiet.. Staff is super friendly and helpful.. There are a lot of great places to eat really close by...Room was clean and comfortable.. I didn't use the pool so I have no idea how it was.. I would stay there again it was peaceful.

Was this review helpful? Yes 1
Murfreesboro, Tennessee
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed December 20, 2014

Our daughter had just graduated from U.T. Chattanooga and was about ready to accept a job offer in Knoxville so we decided to visit the area. I reserved a room in this hotel online and got a really good price. Upon arriving the lady at the front desk was just fantastic. She was friendly and accommodating (I requested a room... More 

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Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 8, 2014

The hotel was advertised as smoke free. It was obvious from the smell in the hallway and our room there was smoking somewhere. The hotel was in great need of updating. On the upside it was in a good location.

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 3, 2014

Great staff friendly and helpful and always smiling. Rooms are clean roomy and great beds. I'm a choice member and was upgraded to a suite before i even checked in. Super room. Really good rates. Breakfast area was super nice and they kept fresh food out constantly. You want find a better place even if you stay in a higher... More 

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Lexington, South Carolina
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 27, 2014

I have stayed in a number of Comfort Inn and Suite locations. This one was older than most I have stayed in and it could use a little updating. It was also a little harder to get to than most. We reserved two suites and one room. Overall everything was as expected. The rooms were clean and we had adequate... More 

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Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 11, 2014

This property advertises being 100 percent non-smoking, not so! Every common outside area: pool area, court yard and even individual patios and balconies were covered with cigarette butts. People were smoking in these areas and people were standing on there balcony or patio with the door to the room smoking. We tried to sit outside our room several times and... More 

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