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Rodeway Inn & Suites West Knoxville

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208 Market Place Lane, Knoxville, TN 37922 (Formerly Parkside Inn and Suites)
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1 room 1 guest
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Rodeway Inn & Suites West Knoxville
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170 Reviews from our TripAdvisor Community

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Traveler rating
    51
    66
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    17
    6
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38
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Novato, California
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago

I travel 30 weeks a year for my job and I stay in 30 different inns and motels ($500 weekly budget) and for what you get here for the price, this place is at the top of my list for value and quality. We paid less than $400 for 2 queens, which included daily maid service, free hot breakfast, a... More 

Was this review helpful? Yes
Tish T, Front Office Manager at Rodeway Inn & Suites West Knoxville, responded to this review

Jim, Thank you for taking our online survey. We appreciate the positive feedback. We are glad you got to enjoy the many amenities we have to offer such as the flat screen TV, outside courtyard with pool, and hot tub. We hope to see you in the future. Kindest Regards, Tish Terry More 

Madison, Wisconsin
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

Honestly, you can't beat this place for the price. Looks like an $80-$100 a night hotel. Only paid $60. Nothing bad to say about this place at all. Would definitely stay here again. Front desk staff was friendly, room was clean and quiet, everything worked as advertised.

Was this review helpful? Yes
Tish T, Front Office Manager at Rodeway Inn & Suites West Knoxville, responded to this review

Thank you for the kind words. We appreciate all feedback and we are glad that your room was clean and quite and the staff was friendly. We hope to see you in the future. Sincerely, Tish Terry More 

Clarksville TN
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed there at the spur of the moment when it was too late to drive any longer that day. We didn't really know what to expect, but we were pleasantly surprised. The front reception area was very nice. The breakfast area was very classy and the breakfast was very nice; really enjoyed it. The pool area to include the landscaping... More 

Was this review helpful? Yes
Tish T, Guest Relations Manager at Rodeway Inn & Suites West Knoxville, responded to this review

Dear Guest, Thank you for taking our online survey. We appreciate the kind words and the feedback and we are pleased that your stay was enjoyable and relaxing. We hope to see you in the future. Sincerely, Guest Relations More 

Tuscaloosa, Alabama
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We arrived late (after 10) pulling a trailer. The staff was friendly and allowed us to park within the view of the front desk. We wanted to pay cash for the room but their policy is $100 deposit plus the cost of the room which to me did not comply with their payment policy advertised on their website. Because of... More 

Was this review helpful? Yes
Tish T, Front Office Manager at Rodeway Inn & Suites West Knoxville, responded to this review

We appreciate your feedback from our online survey. We are glad you enjoyed the large bedrooms and the pillow top mattresses, along with the breakfast and the "make your own waffle" skillet. We hope to see you again. Sincerely, Tish Terry More 

Level Contributor
3 reviews
2 of 5 stars Reviewed July 26, 2015

Staff pleasant.... But some problems. Chose hotel because I had stayed before when it was a comfort inn and was convenient to my destination...jtv. However room had problem with tub(fixed), problem with wire in mattress(fixed), musty mildew smell in room. However most disappointing was that a bag on top of my mobile cooler was removed ( thrown out I assume).... More 

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Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 20, 2015

Upon arrival I thought the front desk area was very nice.The staff was very helpful. The room was clean ,but a little musty.The outside pool was nice and we'll kept. They have continental breakfast in the morning, eggs,waffles, biscuits and gravy, fresh danish s, coffee, orange juice apple juice. .overall not bad.I would stay there again.

Was this review helpful? Yes
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 3, 2015

Well, the reviews on Priceline were misleading. Our ceiling was leaking in our first room. Our second room was musty. The bathrooms were not updated and had cracked tiles. The only hightlight was the customer service at the front desk. She was understanding and kind when we said we were not staying.

Was this review helpful? Yes
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 30, 2015

I was in Knoxville for surgery and was welcomed like family. The desk clerk put us away from the evening sun as requested. They have a notebook of all restaurants and attractions. Very clean rooms and pleasant house cleaning staff. Will stay with again.

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1 review
1 of 5 stars Reviewed June 30, 2015 via mobile

Stayed 6/29-6/30/2015. Nice updated entry but that's all that's nice. The halls are dimly lit, dated and just not very nice. My room was damp and musty smelling. When I turned on the A/C it smelled very bad like mildew. I turned it off and decided to sweat. The carpet had several stains one the size of a dinner plate... More 

Was this review helpful? Yes
Tish T, Guest Relations Manager at Rodeway Inn & Suites West Knoxville, responded to this review

Dear Guest, Thank you for responding to our online feedback. We appreciate all comments and concerns. We apologize that your stay was not up to your standards. We will assure you that your feedback will be used to better serve our guest in the future. We hope you look at this as an isolated incident and will continue to stay... More 

NY
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed June 21, 2015 via mobile

Room seemed a little musty and carpet a little stained. Tub needed updating and caulking. Typical room for this price range. Basic breakfast with ok coffee and no fruit. Not complaining just stating facts.

Was this review helpful? Yes 1
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