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All 91 Knoxville hotels

Comfort Inn & Suites

2.5 of 5 Hotel   |   208 Market Place Lane, Knoxville, TN 37922
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74%
Ranked #35 of 91 hotels in Knoxville
Certificate of Excellence 2013
A recent review
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125 people have reviewed this hotel

Traveler rating
    40
    50
    20
    11
    4
See reviews for
42
31
9
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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English first
Hubley, Ns
Top Contributor
72 reviews 72 reviews
29 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I stayed here for one night during a trip to the US. The staff at the front desk were very friendly and helpful. Room was laid out very well and was very clean. The property is located in a suburban area with many restaurants and shops nearby. The free breakfast provided had everything you could want. All... More

Was this review helpful? Yes
Tammy L, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Dear Guest: Thank you for taking the time to complete our short online survey. Feedback for our guest is very important to us and we appreciate your time. We are glad that we were able to provide you with a clean, comfortable place to stay. We hope that you continue to stay with Choice Hotels for superior accommodations and hope... More

New York
Contributor
14 reviews 14 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Management said they were in the middle of upgrading but it looked up to date to me. The room was spotless with a nice size bathroom and good amenities. Our room had a new TV, microwave and fridge packaged in an attractive piece of furniture. There was a nice size desk, 2 queen size beds that were super comfortable, luggage... More

Was this review helpful? Yes
Tammy L, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More

Byron, Georgia
Contributor
19 reviews 19 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 12, 2014

I stayed here in January with my family and this was a nice hotel, the room was clean, the customer service was good. I have no complaints about this place. I would stay here again if I was in Knoxville, TN.

Was this review helpful? Yes
Tammy L, Guest Relations Manager at Comfort Inn & Suites, responded to this review

On behalf of the hotel we would like to thank you for taking the time to complete our online survey and share your experience with us. We look forward to our next opportunity to provide you with pleasant and comfortable accommodations the next time you are in Knoxville, TN. Best Regards, Guest Relations Manager More

New York City, New York
1 review
2 of 5 stars Reviewed February 25, 2014 via mobile

Stayed at this hotel for a few days. Room was pretty beat up and dated. In desperate need of a remodel. There are many hotels near this location and I would stay at a different one next time and try to stay at a newer hotel

Was this review helpful? Yes
Tammy L, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience.... More

Prairieville, Louisiana
Contributor
12 reviews 12 reviews
5 of 5 stars Reviewed February 16, 2014

Was in the city for a gymnastics meet all girls and families stayed there. The employees were great and had a lot of patience with the kids. It was very close to restaurants and things to do. would definitely stay there again.

Was this review helpful? Yes
Tammy L, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey. We are glad we meet all of your accommodations and needs. If ever in Knoxville again for a tournament, please look us up. We would love to serve you with great service and accommodations again. Thank you for your time. Sincerely, Tish Terry Front Office Manager / Sales Manager More

Waynesville, North Carolina
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 20, 2014

First time stay at this hotel. Rooms were extremely clean, spacious (We got the Deluxe with door in between two parts of room. Fridge worked properly and lots of places for luggage (four of us in suite). Pull out bed slept adult and child great and mattress was very comfortable. Lots of pillows per bed. Room was cold to begin... More

Was this review helpful? Yes 1
Tammy L, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Valued Guest, Thank you for your kind words regarding the Comfort Inn & Suites. We value all of our guest comments and we are pleased that your stay was enjoyable from the comforts of the bed to the hot breakfast that we offer. The housekeepers, the breakfast host down to the front desk agents work hard to make sure that... More

Trenton
Contributor
20 reviews 20 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 1, 2014

The hotel is great. The rooms are clean and the beds are comfortable. This is a great location near great places to eat or shop. The breakfast provided is very good. The staff was very friendly and helpful. I was in room 109. It appeared to be missing a painting over the bed by the exposed screws. I enjoyed my... More

Was this review helpful? Yes 1
Tammy L, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. I am glad you were able to enjoy the full hot breakfast and the comfort of our beds while here with us. AAA rate does... More

Venice, Florida
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 10, 2013

We always stay at the Comfort Inn at Marketplace in Knoxville on our way home from Florida. The breakfast has to be the best on the road. The place is clean and friendly staff and just a great place. It is just off the Hwy I-75

Was this review helpful? Yes 1
Tammy L, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More

Manchester
1 review
5 of 5 stars Reviewed November 12, 2013

Stayed 2 nights while in Knoxville for the UT football game. The Hotel was clean and well kept. The room was nice and fresh. Beds comfortable. Bathfoom clean. Kids slept on pull-out sofa. Tish from the staff went out of her way to find two extra pillows for my kids to use since the provided pillows were on the bed.... More

Was this review helpful? Yes
Tammy L, Guest Relations Manager at Comfort Inn & Suites, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I'm glad I was able to make your stay enjoyable and pleasant for you and the family. And I thank... More

Chattanooga, TN
Senior Contributor
33 reviews 33 reviews
23 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 2, 2013

My wife and I stayed two nights at this Comfort Inn this past week. Our grand daughter was in a local rehab facility following an accident and we stayed here while visiting her. This hotel is obviously a little older than others in the area and its starting to show its age. That said, the room we were assigned was... More

Was this review helpful? Yes
Tammy L, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to fill out our online survey. We are pleased that we were able to accommodate you while here in Knoxville visiting your granddaughter in rehab. We take great pride in providing an enjoyable and pleasant experience for each and every one of our guest. We are in the process of remodeling our hotel to... More

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Additional Information about Comfort Inn & Suites

Also Known As:
Comfort Hotel
Comfort Inn And Suites
Comfort Hotel Knoxville
Comfort Inn Knoxville
Knoxville Comfort Inn
Address: 208 Market Place Lane, Knoxville, TN 37922
Phone Number:
Location: United States > Tennessee > Knoxville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#22 Family Hotel in Knoxville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Official Description (provided by the hotel):
Breakfast/Seating Area ... more   less 
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