We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 89 Knoxville hotels

Guesthouse Inn And Suites

2.0 of 5 Hotel   |   500 Lovell Road, Knoxville, TN 37932
Hotel amenities
Save Saved
You added Guesthouse Inn And Suites to your Saves list
Guesthouse Inn And Suites
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
Ranked #73 of 89 hotels in Knoxville
  • Overview
  • Reviews (22)
  • Photos (5)
  • Amenities
  • Q&A
  • Room tips (2)
  • Location
  • More
Write a Review

22 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
1 review
1 of 5 stars Reviewed 3 weeks ago

This place may have a good price but there is a reason they say "you get what you pay for" or in the case of the Knoxville Guest House Inn and Suites you get trash. The rooms are awful, the furniture is worn out and looks terrible. The non-smoking room smelled like cigarette smoke or some other foul smell. DO... More

Was this review helpful? Yes
Lubbock, Texas
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 1, 2014

First of all I would like to say, "I do it too myself! I have no one else to blame!" I have stayed here multiple times over the years, and it still looks like the same rat hole I stayed in over 2 years ago. Front desk sign states, "please excuse or mess as we are remodeling"... I see no... More

Was this review helpful? Yes
St Robert, MO
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 31, 2013

For the money, not at all a good experience. Rooms were dirty, floors, mirrors, bathroom had mold, smoke detector was hanging by a wire off the wall, holes in walls, air conditioner was off when entered room & took until morning for the room to be comfortable, no coffee pot that was useable--had to walk all the way down to... More

Was this review helpful? Yes 1
Benton, Kentucky
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 28, 2013

Stopped at this Hotel from outside looked to be a good facility. Asked for handicapped room, told one available so checked in. Went to room, opened door and from sidewalk could plainly see room had never been cleaned and made available for new guest. Walked in side to use phone to call front desk, told employee that did check in... More

Was this review helpful? Yes
Zurich, Switzerland
14 reviews 14 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed April 18, 2013

We arrived in the West Knoxville area by night, without having booked a room, so we couldn't expect too much and had to stop at one of the various motels visible from the freeway. Compared to other places, freeway noise seems to be less of a problem here, so this is a plus. But it's about the only plus as... More

Was this review helpful? Yes
Nashville, Tennessee
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 15, 2013

This was one of the better values that I have had while staying on the road. It was an average sized room with the microfridge, bed, and chair. Good water pressure in the shower and nice linens. I didn't take the time to check out the breakfast so I can't give an opinion on that, but overall it was a... More

Was this review helpful? Yes
Brazil, Indiana
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed April 8, 2013

Clean bed. Decent room. Nice receptionist. Terrible breakfast! I was told we could expect biscuits and gravy........ We found some gravy.........but no biscuits, toast, not even sure if there was milk for the cereal.

Was this review helpful? Yes
1 review
2 of 5 stars Reviewed January 7, 2013 via mobile

This place appeared to be in need of some serious updating. Upon arrival we couldn't even get into the room because the key card lock didn't work so they just switched us to another room. The room was not up to our standards (which aren't exceptionally high) so we decided to get another hotel room. We would not recommend or... More

Was this review helpful? Yes
Chattanooga, Tennessee
Top Contributor
62 reviews 62 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed September 17, 2012

This was the nastiest place I have stayed at. We requested a non-smoking room, however when we got there they had "supposedly" only had smoking rooms available. Of course, we were knocked down with the smoke smell as soon as we opened the door. It was terrible. Everything had that yellow color that most smoker homes have. There were ashes... More

Was this review helpful? Yes
Top Contributor
107 reviews 107 reviews
83 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed March 25, 2012

Limited truck parking, but across from a truck stop. Several food places within walking distance. Continental breakfast is the usual. Bed was not uncomfortable, but pillows were completely flat.

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Guesthouse Inn And Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Guesthouse Inn And Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Guesthouse Inn And Suites

Address: 500 Lovell Road, Knoxville, TN 37932
Location: United States > Tennessee > Knoxville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Guesthouse Inn And Suites 2*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, Priceline, Hotels.com, Tingo, HotelsClick, BookingOdigeoWL, Booking.com, Agoda, Expedia and Venere so you can book your Guesthouse Inn And Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Knoxville Best Western
Best Western Knoxville

5 photos of this hotel

Management photos: Courtesy of the property manager

All management photos (6)
Hotel & grounds (1)
Pool/beach area (1)
Room/suite (3)
Other (1)


Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Class
Number of rooms

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer