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All 91 Knoxville hotels

Guesthouse Inn And Suites

2.0 of 5 Hotel   |   500 Lovell Road, Knoxville, TN 37932
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Ranked #72 of 91 hotels in Knoxville
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20 people have reviewed this hotel

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Any
English first
St Robert, MO
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 31, 2013

For the money, not at all a good experience. Rooms were dirty, floors, mirrors, bathroom had mold, smoke detector was hanging by a wire off the wall, holes in walls, air conditioner was off when entered room & took until morning for the room to be comfortable, no coffee pot that was useable--had to walk all the way down to... More

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Benton, Kentucky
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 28, 2013

Stopped at this Hotel from outside looked to be a good facility. Asked for handicapped room, told one available so checked in. Went to room, opened door and from sidewalk could plainly see room had never been cleaned and made available for new guest. Walked in side to use phone to call front desk, told employee that did check in... More

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Zurich, Switzerland
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed April 18, 2013

We arrived in the West Knoxville area by night, without having booked a room, so we couldn't expect too much and had to stop at one of the various motels visible from the freeway. Compared to other places, freeway noise seems to be less of a problem here, so this is a plus. But it's about the only plus as... More

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Nashville, Tennessee
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 15, 2013

This was one of the better values that I have had while staying on the road. It was an average sized room with the microfridge, bed, and chair. Good water pressure in the shower and nice linens. I didn't take the time to check out the breakfast so I can't give an opinion on that, but overall it was a... More

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Brazil, Indiana
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed April 8, 2013

Clean bed. Decent room. Nice receptionist. Terrible breakfast! I was told we could expect biscuits and gravy........ We found some gravy.........but no biscuits, toast, not even sure if there was milk for the cereal.

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1 review
2 of 5 stars Reviewed January 7, 2013 via mobile

This place appeared to be in need of some serious updating. Upon arrival we couldn't even get into the room because the key card lock didn't work so they just switched us to another room. The room was not up to our standards (which aren't exceptionally high) so we decided to get another hotel room. We would not recommend or... More

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Chattanooga, Tennessee
Senior Contributor
48 reviews 48 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed September 17, 2012

This was the nastiest place I have stayed at. We requested a non-smoking room, however when we got there they had "supposedly" only had smoking rooms available. Of course, we were knocked down with the smoke smell as soon as we opened the door. It was terrible. Everything had that yellow color that most smoker homes have. There were ashes... More

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Waxahachie
Top Contributor
108 reviews 108 reviews
84 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed March 25, 2012

Limited truck parking, but across from a truck stop. Several food places within walking distance. Continental breakfast is the usual. Bed was not uncomfortable, but pillows were completely flat.

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Columbia, SC
Senior Contributor
35 reviews 35 reviews
23 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed January 15, 2012

Although the price may seem right with deals in coupon books and online associated with this motel, the dumpy, run down and slightly sleazy aspects of the motel take it below the low-end chain motels out there. From the somewhat "unconventional" staff to the cigarette burns on the bed's comforter, everything screams of trailer park trash. Although free internet is... More

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Durham, North Carolina
Contributor
20 reviews 20 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed October 18, 2011

Still says "formerly a Best Western" on its telephone answerer. I didn't catch the "formerly" until we were in the room and I couldn't understand how they were keeping their franchise. "Worn" is charitible - "run down" is more descriptive. Minimal supplies in the room, dirty - sticky bathroom floor, blown bulbs, completely worn out wall sockets, a plumbing contractor's... More

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Additional Information about Guesthouse Inn And Suites

Also Known As:
Knoxville Best Western
Best Western Knoxville
Address: 500 Lovell Road, Knoxville, TN 37932
Location: United States > Tennessee > Knoxville
Amenities:
Business Center with Internet Access Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #72 of 91 hotels in Knoxville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Guesthouse Inn And Suites 2*
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