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Comfort Suites Knoxville

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2.5 of 5
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5466 Central Ave Pike, Knoxville, TN 37912
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1 room 1 adult
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Comfort Suites Knoxville
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196 Reviews from our TripAdvisor Community

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London, Canada
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

We stayed here on the way down south. Reception was friendly. The room was beautiful. Two rooms with a door between the bedroom and the living area. Both rooms had a tv. The bathroom was clean and well stocked with towels. The breakfast was great and bountiful. This was our third time staying here on the way to Florida.

Helpful?
Thank Nofrills1275
Raleigh, North Carolina
Level Contributor
64 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I took advantage of frequent stay point to book a room while my girlfriend and I were travelling. These rooms are great. The bedroom is completely walled off from the living space with a door between. There was a flat-screen in both spaces. Bathroom was nice and there was a wall thermostat. We did experience a bit of highway noise... More 

Helpful?
Thank archiphoto
Jonesboro, Arkansas
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Staff is very friendly, property is clean and easy to find. The breakfast area is small but efficient. The guest amenities are up to par (pool and exercise room...limited equipment, but nice). The rooms are clean and comfortable. A very nice place to stay while in Knoxville.

Helpful?
Thank Park V
Level Contributor
63 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed January 4, 2016 via mobile

Staff is Ok. Rooms are absolutely gorgeous, the entire hotel is beautiful and the price is a very good deal. Beds are quite firm. I enjoyed the gift bag upon check-in, nice touch for choice members. Unfortunately, I was not able to stay long due to the fact that I am very allergic to eco labs cleaning chemicals. Otherwise I... More 

Helpful?
Thank Penpen89
Fredericton, Canada
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 31, 2015 via mobile

Great location just off the interstate, front desk was great very helpful, room was perfect, great night sleep. Breakfast was enjoyable, would highly recommend this location . Lots of restaurants close.....and a mall. Will stay hear again.

Helpful?
Thank Bruce251
Port Orange, Florida
Level Contributor
144 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed December 25, 2015

Stayed here on way to IL to spend Christmas with son. Place was conveniently located with great access from interstate. Suite was very comfortable and quiet tho would have preferred room on back of hotel. Was greeted warmly by Kay who thanked me for being Choice member and gave us a gift bag, she also recommended a nearby hotel and... More 

Helpful?
Thank robertru44
choice k, Guest Relations Manager at Comfort Suites Knoxville, responded to this review

Thank you for posting a review about your recent stay with us. We are very pleased to hear that you had an enjoyable and comfortable stay with us. Glad to hear that Ms. Kay took care of you. She is one of our valued employees. Hope you had a good Christmas with your son. We appreciate your patronage and look... More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 23, 2015

We have enough Choice Hotel points to stay here free for one night. We came for our son's graduation from UT. We arrived a bit early, but were allowed to check in. That was great, since we did not have much time to get ready for the ceremony! The room was nice and clean, and we would stay again.

Helpful?
Thank jeffjudiths
choice k, Guest Relations Manager at Comfort Suites Knoxville, responded to this review

Thank you for taking the time to post a review about your recent stay with us. We are happy to hear that you enjoyed staying with us and that we were able to accommodate you by checking you in early. Congratulations on your son's graduation from UT. Thank you for your patronage. Hope to see you again soon. More 

Eldon, Missouri
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed December 8, 2015 via mobile

I Have NEVER been treated so rudely in all my life !! Was booked for 7 nights... Only stayed 1 because we were unwilling to give our money to a business that would allow a guest to be treated in that manner !! Left messages for the manager to call us.... He never did !! Don't believe he cares!!

Helpful?
Thank Christy B
choice k, Guest Relations Manager at Comfort Suites Knoxville, responded to this review

Dear Christy, Thank you for taking the time to post a review about our hotel. We are very sorry to hear that we failed to meet your expectations. Please accept our apologies for any inconvenience. All comments and suggestions are taken very seriously by all of our staff and we always want our guests to be satisfied and enjoy their... More 

New Philadelphia, Ohio
Level Contributor
129 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed December 8, 2015

I spent three nights here. It was a very nice Comfort Suites! The room was roomy and clean. The service was great. They were friendly and helpful. They had a small indoor pool and very small hot tub. I never got up early enough to experience their breakfast that was offered. It was right off of the Interstate and there... More 

Helpful?
Thank 456CGL
choice k, Guest Relations Manager at Comfort Suites Knoxville, responded to this review

Thank you for taking the time to post a review on Trip Advisor about our hotel. We are very happy to see that you enjoyed your stay with us. All of our staff work hard every day to ensure a pleasurable and comfortable stay for all of our guests. It is very rewarding to all of us. When we see... More 

Level Contributor
10 reviews
4 of 5 stars Reviewed November 22, 2015 via mobile

First stay was good one. Staff excellent. Breakfast tasty. We will stop back. Rooms have french doors for privacy with fold out couch. Our room had fridge. We were fortunate to get a room at 10pm. Other hotels booked or dirty. We got last two rooms.

Helpful?
Thank Kathy B
choice k, Guest Relations Manager at Comfort Suites Knoxville, responded to this review

Dear Cathy, So glad to hear that you had a nice and enjoyable stay with us. It makes us very happy to know that you were happy with your accommodations. Our guests' satisfaction is our number one priority. Happy to know that you got to take advantage of our breakfast buffet. They always say it is the most important meal... More 

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