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All 89 Knoxville hotels

Comfort Suites Knoxville

2.5 of 5 Hotel   |   5466 Central Ave Pike, Knoxville, TN 37912
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75%
Ranked #20 of 89 hotels in Knoxville
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
Rob_Chicago_2010 Chicago, Illinois
  • Reviews (112)
  • Photos (13)
  • Amenities
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  • Room tips (21)
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112 people have reviewed this hotel

Traveler rating
    55
    29
    17
    4
    7
See reviews for
52
17
10
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
Chicago, Illinois
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

No complaints with this Comfort Suites. The room was large and clean and the beds were comfortable. My only complaint was the Klieg Light pointed directly at our window. It was so bright that it even the blackout shades was enough to prevent the glow from lighting up the room.

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Crossville, Tennessee
Contributor
11 reviews 11 reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My company recently rented four rooms for three days. The 1st night one of the rooms smoke alarm went off 3 times in the middle of the night. When we reported it the next day, they informed us they already knew about and forgot to put a battery in it. The same night in the 2nd room one if my... More

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Dallas, Georgia
Contributor
19 reviews 19 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I almost want to get in this hotel five stars but I couldn't because of the workout room. It's in drastic need of a renovation. I'm a taller guy so every time I try to run on the treadmill the belt would stop. Other than that the rest the hotel was great. Very modern looking in the rooms are in... More

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Cincinnati, Ohio
Top Contributor
61 reviews 61 reviews
12 hotel reviews
117 helpful votes 117 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Check in was a breeze and the young girl working the front desk was super nice. Later that evening there was another lady there, and she was just as nice. They asked us how we liked our room when we walked by to go to dinner. That's a nice touch. Clean rooms and comfortable beds! Breakfast was decent. We were... More

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West Henrietta, New York
Senior Contributor
49 reviews 49 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Debatable..., but our major complaint was that the place had trouble making our stay enjoyable with dozens of boys and girls in town for a soccer tourney. E.g., the pool was overcrowded with volleyball players during the 'stormy' afternoon (when games were cancelled), and breakfast was not pleasant for us (we took some food back to the room). The lobby... More

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Colorado
Top Contributor
69 reviews 69 reviews
25 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I got in late, after midnight and saw the night clerk outside smoking as I drove into the parking lot. I waited for him in Reception to finish his smoke. He was pleasant enough but to my horror, he coughed heartily into his hand, then using the very same right hand, issued me my room key. Nasty. The hotel room... More

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Muskogee, Oklahoma
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 2, 2014

We stayed at this hotel with family for a wedding (our party took up most of the third floor!). My wife and I arrived from Oklahoma at 3:30am, and the front desk receptionist was probably the most friendly hotel staff member I've ever encountered. I believe her name was Karen. She knew we were going to arrive that late/early, had... More

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choice k, Guest Relations Manager at Comfort Suites Knoxville, responded to this review

Dear Jamison, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More

Gallatin, Tennessee
Contributor
15 reviews 15 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 29, 2014

We arrived at the hotel at 2:15 and had to wait because check-in wasn't until 3:00. At 3 my mother's room still wasn't ready, nor was the room for another family that was waiting, but ours was. Or so we thought. When we got to our room my niece opened the refrigerator and discovered someone's leftover subs. Also the iron... More

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choice k, Guest Relations Manager at Comfort Suites Knoxville, responded to this review

Dear Evette, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, i would like to apologize for failing to exceed your expectations. Yes, it was our mistake sending you to a room we thought had been cleaned and do apologize for the mix up. Your... More

Eagan, Minnesota
Contributor
11 reviews 11 reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed May 28, 2014

The hotel is very reasonable and close to downtown. It has been updated with granite counters and flat screen TVs. The rooms are very large and have a mini fridge as well. the free breakfast is good and kept up well. The only think they may want to do is invest in a few new pieces of exercise equipment. Very... More

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choice k, Guest Relations Manager at Comfort Suites Knoxville, responded to this review

Jenifer, Thank you for taking the time to post a review about our hotel. We are so happy to hear that you enjoyed your stay with us. We rely heavily on the feedback from our guests. Glad that you enjoyed our breakfast buffet as well. Breakfast is an important part of getting your day off to a good start. We... More

Tucson, Arizona
1 review
4 of 5 stars Reviewed May 25, 2014

Surprisingly good room given the price. The air conditioner was quite loud, otherwise, quite fine. Lovely pillow-top mattress. Front desk very informative about area..recommended a very good restaurant.

Was this review helpful? Yes
choice k, Guest Relations Manager at Comfort Suites Knoxville, responded to this review

Dear Rebecca, Your review about our hotel is greatly appreciated. Sorry about the a/c being a little loud. The maintence team has been notified of the problem, it has been repaired so that our next guest will have a more enjoyable stay. It is the goal of our hotel to provide quality service and reasonable prices. Again thank you for... More

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Additional Information about Comfort Suites Knoxville

Address: 5466 Central Ave Pike, Knoxville, TN 37912
Phone Number:
Location: United States > Tennessee > Knoxville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Knoxville 2.5*
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Also Known As:
Knoxville Comfort Suites

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style
#15 Romantic Hotel in Knoxville #15 Business Hotel in Knoxville #22 Family Hotel in Knoxville
Hotel Class
Number of rooms
72

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