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All 88 Knoxville hotels

Comfort Suites Knoxville

2.5 of 5 Hotel   |   5466 Central Ave Pike, Knoxville, TN 37912
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76%
Ranked #19 of 88 hotels in Knoxville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Normanjp Atlanta, Georgia
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116 people have reviewed this hotel

Traveler rating
    59
    29
    17
    4
    7
See reviews for
54
19
10
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Any
English first
Atlanta, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

We have stayed at many Comfort Suite hotels, but this is one of only a handful of our real favorites. The hotel was very well designed and was spotlessly clean. The room was spacious and elegant. The staff was very friendly and helpful. The breakfast was standard for upper level Choice Hotels. The A/C was very modern and quiet. It... More

Was this review helpful? Yes
Chattanooga, Tennessee
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

This makes about our 5th stay at this Comfort Suites this year and I just want to take a moment to thank Miss Arlene and Miss Jaqueline for their dedication to customer service. Unfortunately in January and March we were there due to deaths in the family and their compassion towards our grandchildren who had traveled from Alabama was remarkable.... More

Was this review helpful? Yes
choice k, Guest Relations Manager at Comfort Suites Knoxville, responded to this review

Dear Donna, Thank you so much for posting such a wonderful review about our hotel. On behalf of our entire staff we extend our deepest sympathy for the loss of your loved ones. Times like this can be very difficult as is and then to be away from home in strange surroundings doesn't make it any easier. We are so... More

Newport, Michigan
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here with our 2 daughters and their friend. The 5 of us fit comfortably in our suite which had 2 queen beds and a pull out sofa couch. Their was a refrigerator and microwave in the room. The outside of the hotel was very nice and well maintained. The hotel lobby was clean and modern,... More

Was this review helpful? Yes
choice k, Guest Relations Manager at Comfort Suites Knoxville, responded to this review

Dear Newport MI, Thank you for taking the time to post a review about our hotel. We are so happy to read that you enjoyed your stay. So sorry about the parking lot lights. We are working on this issue with our maintenance team. Your wonderful review will be shared with our staff. We look to serving you in the... More

Cincinnati
Contributor
17 reviews 17 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I spent one night at the Comfort Suites North. We were upgraded to a deluxe suite by the owner. I did not ask for the upgrade but did appreciate it. The suite was excellent. Best of all the bed was the best I have slept in for a while. Both my wife and I said this is... More

Was this review helpful? Yes
choice k, Guest Relations Manager at Comfort Suites Knoxville, responded to this review

Dear Alfalfa, Thank you for writing a review about your recent stay at our hotel. We appreciate your kind words and they will be shared with our staff. Again, thank you for the review we look forward to seeing you again. Safe Travels, More

Chicago, Illinois
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 28, 2014

No complaints with this Comfort Suites. The room was large and clean and the beds were comfortable. My only complaint was the Klieg Light pointed directly at our window. It was so bright that it even the blackout shades was enough to prevent the glow from lighting up the room.

Was this review helpful? Yes
choice k, Guest Relations Manager at Comfort Suites Knoxville, responded to this review

Dear Rod, Thank you for taking the time to post a review about our hotel. We are happy to hear that you enjoyed your stay, with the exception of the outside lighting. Since then we have adjusted our outside lighting to prevent this from happening again. Again, thank you for your comments and hope you give us another opportunity to... More

Crossville, Tennessee
Contributor
11 reviews 11 reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed June 20, 2014

My company recently rented four rooms for three days. The 1st night one of the rooms smoke alarm went off 3 times in the middle of the night. When we reported it the next day, they informed us they already knew about and forgot to put a battery in it. The same night in the 2nd room one if my... More

Was this review helpful? Yes 1
choice k, Guest Relations Manager at Comfort Suites Knoxville, responded to this review

Dear Bee Keeper, Thank you for taking the time to tell us about your experience at our hotel. I am sorry you were disappointed on this occasion, and i apologize for any inconvenience your experienced during your stay. Rest assured I have addressed these issues with our maintenance team and will use your comments to better assist our guests with... More

Dallas, Georgia
Contributor
19 reviews 19 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 19, 2014

I almost want to get in this hotel five stars but I couldn't because of the workout room. It's in drastic need of a renovation. I'm a taller guy so every time I try to run on the treadmill the belt would stop. Other than that the rest the hotel was great. Very modern looking in the rooms are in... More

Was this review helpful? Yes 2
choice k, Guest Relations Manager at Comfort Suites Knoxville, responded to this review

Dear Guest, Thank you for the feedback regarding on our hotel. We are in the process of purchasing new fitness room equipment, we realize it has been well used and is in need of replacement. Certainly hope the rest of your stay was enjoyable. Safe Travels, More

Cincinnati, Ohio
Top Contributor
61 reviews 61 reviews
12 hotel reviews
119 helpful votes 119 helpful votes
4 of 5 stars Reviewed June 15, 2014

Check in was a breeze and the young girl working the front desk was super nice. Later that evening there was another lady there, and she was just as nice. They asked us how we liked our room when we walked by to go to dinner. That's a nice touch. Clean rooms and comfortable beds! Breakfast was decent. We were... More

Was this review helpful? Yes 1
choice k, Guest Relations Manager at Comfort Suites Knoxville, responded to this review

Dear Miss Jenny, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the slippery floor in the pool area. The issue has been addressed with our maintenace staff to get this corrected as quickly... More

West Henrietta, New York
Top Contributor
52 reviews 52 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 13, 2014

Debatable..., but our major complaint was that the place had trouble making our stay enjoyable with dozens of boys and girls in town for a soccer tourney. E.g., the pool was overcrowded with volleyball players during the 'stormy' afternoon (when games were cancelled), and breakfast was not pleasant for us (we took some food back to the room). The lobby... More

Was this review helpful? Yes
choice k, Guest Relations Manager at Comfort Suites Knoxville, responded to this review

Dear Linda Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We realize when our hotel is sold out and a lot of children are in house it does get noisy and amenities are... More

Colorado
Top Contributor
76 reviews 76 reviews
28 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed June 10, 2014

I got in late, after midnight and saw the night clerk outside smoking as I drove into the parking lot. I waited for him in Reception to finish his smoke. He was pleasant enough but to my horror, he coughed heartily into his hand, then using the very same right hand, issued me my room key. Nasty. The hotel room... More

Was this review helpful? Yes
choice k, Guest Relations Manager at Comfort Suites Knoxville, responded to this review

Dear Colorado, On behalf of Choice Hotels I would sincerely like to apologize for the experience you had regarding your check in. However this post was issued to Comfort Suites North in Knoxville. I believe your stay was located at Comfort Suites Airport Alcoa TN. Again we do appreciate your post and it will be shared with the Airport location. More

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Additional Information about Comfort Suites Knoxville

Address: 5466 Central Ave Pike, Knoxville, TN 37912
Phone Number:
Location: United States > Tennessee > Knoxville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Knoxville 2.5*
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Also Known As:
Knoxville Comfort Suites

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style
#12 Romantic Hotel in Knoxville #17 Business Hotel in Knoxville #22 Family Hotel in Knoxville
Hotel Class
Number of rooms
72

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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