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All 89 Knoxville hotels

Comfort Suites East

2.5 of 5 Hotel   |   7230 Region Lane, I 40 exit 398-next to Puleo's Grille, Knoxville, TN 37914
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Ranked #31 of 89 hotels in Knoxville
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
abelmom Indiana
  • Reviews (112)
  • Photos (20)
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112 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
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English first
Senior Contributor
49 reviews 49 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We arrived at the motel after calling Choice rewards for reservations. We learned later the same room was available for $20.00 less with coupon in the travel coupon books at rest stops. Our host said they had meal that evening to come back to the desk. Tired after driving all day we thought we would take advantage of it. It... More

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Chicago Suburbs
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

The rooms are really large enough for six people and their luggage. Our whole family slept comfortably and I was able to still get to the bathroom when everyone was sleeping. Breakfast was adequate, even for our gluten-free son. I would stay here again.

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Little Rock, Arkansas
12 reviews 12 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 21, 2014 via mobile

This property looks fine from the outside, but is sadly cheap-feeling inside. Slow, creaky elevator, no lamp by one side of the bed, hard generic mattress, musty smell in the room. Room was not well cleaned -- Kleenex on the bathroom floor, hairs in the tub etc. I'm going to have to swear off Comfort Inns. They used to be... More

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cdpag, General Manager at Comfort Suites East, responded to this review

Dear Valued Guest, I am disappointed we failed to give you the fine accommodations and consideration we strive for with all our guests--the type of service we pride ourselves in. Your comments take me by surprise as I always get great comments about the cleanliness of our Suites. I can assure you this is not indicative of our service or... More

Atlanta, Georgia
Top Contributor
106 reviews 106 reviews
30 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed April 14, 2014

Stayed here one night in route to Ohio. The hotel is clean, the rooms are large and the price is very reasonable. The morning breakfast is also very good with a lot of selections. If you are on the road, then this is a good place to rest for the night.

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Greenfield, Wisconsin
1 review
5 of 5 stars Reviewed March 19, 2014

We have stayed her numerous times, another family and myself. Our kids go to UT Knoxville. We absolutely love this hotel!!! Very clean, great breakfast, AWESOME staff, it is refreshing to know there are still great hotels out there. I am in the travel industry, (travel agent), no one would know that when I check in and are always well... More

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North Carolina
3 reviews 3 reviews
5 of 5 stars Reviewed January 25, 2014

Stayed here in June 2013 so my review is a bit out of date. It was a great stay! We booked two rooms which were spacious and very clean. Breakfast in the morning was great. I would definitely stay here again. Thanks! :)

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Chattanooga, Tennessee
Top Contributor
144 reviews 144 reviews
16 hotel reviews
91 helpful votes 91 helpful votes
3 of 5 stars Reviewed January 25, 2014

I stayed at this hotel on Jan 24 with my husband and 6 year old twin boys. This hotel is kinda far away from all the actual stuff in Knoxville. You can get to it in about 20 mins on the interstate from Knoxville so not super far, but not like right in the midst of stuff either. It is... More

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Long Beach, California
Top Contributor
189 reviews 189 reviews
49 hotel reviews
90 helpful votes 90 helpful votes
2 of 5 stars Reviewed October 31, 2013 via mobile

We used choice hotel points for the night, my goodness why is this motel in such bad need of repair? Our bath tub did not drain, the wallpaper above the tub was totally coming off the wall and the coffee pot DID NOT work . I know you can get coffee downstairs but we like a cup while we are... More

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Alpena, Michigan
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 25, 2013

We just loved this hotel. Room was very clean and comfortable. Bed was very comfy. Hotel staff were really friendly. Breakfast was GREAT! Had something for everybody. Scrambled eggs, biscuits and gravy, fresh fruit, bacon & sausage, hot and cold cereals and yogurt. We will deffinatly stay again!

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Sarasota, FL
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 14, 2013

This a good place to stay overnight. The deluxe suite room was well-appointed, clean, and very comfortable. Staff was friendly and accommodating. The included breakfast was very satisfactory with a good variety of items, that we're kept well stocked. We had a couple of problems: 1) The property entrance is very difficult to find after dark. We went to the... More

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Additional Information about Comfort Suites East

Address: 7230 Region Lane, I 40 exit 398-next to Puleo's Grille, Knoxville, TN 37914
Phone Number:
Location: United States > Tennessee > Knoxville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites East 2.5*
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Also Known As:
Comfort Suites East Hotel Knoxville
Comfort Suites Knoxville
East Comfort Suites
Knoxville Comfort Suites

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Hotel & grounds (1)
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Hotel & grounds (2)
Pool/beach area (1)
Room/suite (1)


Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
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Official Description (provided by the hotel)
Comfort Suites East is conveniently located off Interstate 40 exit 398. We are just 2 years old, and all of our rooms are suites. Each room has a seating area with a pull out sofa, a fridge, and a microwave. Voted one of the best restaurants in Knoxville, we are very fortunate to have Puleo's Grille within walking distance. We have been told that our complimentary hot breakfast is one of the best at this exit. We also have an indoor pool for those cold winter days and a fitness center to help relieve stress. We look forward to seeing you soon! ... more   less 
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