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Comfort Suites East

Certificate of Excellence
2.5 of 5
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7230 Region Lane, I 40 exit 398-next to Puleo's Grille, Knoxville, TN 37914
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Comfort Suites East
Best prices for: 1 room 1 guest
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Ranked #31 of 90 Hotels in Knoxville
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
trevian8 northern Michigan
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126 reviews from our community

Traveler rating
    70
    31
    11
    9
    5
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56
27
6
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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northern Michigan
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

We decided to stay there at the last minute because the nearby LaQuinta was being renovated. The front desk clerk couldn't have been more accommodating with our late check in. Our room was clean and well appointed with a double sheeted bed and a really comfortable mattress. Even though we were close to the lobby, we didn't hear a thing... More 

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Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 25, 2015

We stopped here late one night while on the road traveling. The night clerk was nice when we checked in. Exhausted we just wanted to fall in the bed. My daughter used the toilet and said it would not flush. I thought she must have not held the handle right, but sure enough it would not. Being that is was... More 

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Pearisburg, Virginia
Contributor
18 reviews 18 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 16, 2015

This hotel is very nice! Rooms are very large and spacious. Beds are big and comfortable. Rooms are clean and nice. They even made an elephant out of the towels to put in the bathroom. Very nice touches that make it more personal. Breakfast was awesome! So many choices! Eggs, biscuits, gravy, potatoes, fruit, oatmeal, cereal, fruit, etc. Very large... More 

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1 review
5 of 5 stars Reviewed February 8, 2015

I am copying a recent letter about my experience at this hotel: February 8, 2015 Comfort Suites East Attention- Kate Lowery 7230 Region Lane Knoxville, TN 37914 Dear Kate The purpose of my letter is to recognize the impressive actions of one of your employees from my check-in experience at your hotel yesterday. When I arrived at your hotel yesterday... More 

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Baltimore, Maryland
Top Contributor
87 reviews 87 reviews
41 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed January 9, 2015

Convenient to I40 and a Pilot travel center. Friendly staff. Standard rooms. Seemed a busy place. But I noticed a defunct Starbucks adjacent to them, and when I asked the staff about it they said, "Yes it was, and we mourn their loss every day". There appeared to be wifi but I was unable to connect. Wish they'd use a... More 

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Bristol, Virginia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 30, 2014

I stayed for two nights Nov 28-30th for shopping in Pigeon Forge Etc....This hotel is great . It is clean , up to date , spacious rooms love the suites just right for me and my daughter . The lady at the desk was nice , and let me check in a little bit early i like that . Also... More 

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Blackstone, Virginia
Top Contributor
94 reviews 94 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed November 19, 2014

Nice, convenient, attractive hotel with comfortable, spacious rooms--but the staff was the best part. When we arrived they were busy cleaning rooms after a huge soccer tournament group checked out, and they handled it well. Then another large high school sport group (120 kids plus adults) arrived late at night and had breakfast and departed before we went down for... More 

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Orlando, Florida
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed November 9, 2014

Traveling from Ohio back south, we stopped in Knoxville, TN at the Comfort Suites East for one night. Again we had a very restful evening with all the amenities. We were traveling with a service dog and were graciously accommodated. would recommend this hotel to anyone who wants to be pampered!!

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Gastonia, North Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed October 29, 2014

Good value for the money...comfy beds, but the outstanding feature of this property was its staff! From the reservation to registration- to the breakfast person to the housekeeping staff- they were all very helpful, friendly, & efficient! We had a problem with the TV & they worked diligently to resolve it & make alternative arrangements . One person in particular... More 

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burton, texas
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed October 1, 2014

Upon arriving in room, desk lamp bulb was missing & when asking desk clerk, he responded by searching for one & when attempting to put it in, he/we discovered the bulb receptacle was broken, so that effort was for naught. Housekeeping in general was sadly lacking with corner areas of floors, both in the room, in the hall, & in... More 

Was this review helpful? Yes 2
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