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Hampton Inn & Suites Knoxville - Downtown

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618 W Main Street, Knoxville, TN 37902
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Hampton Inn & Suites Knoxville - Downtown
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Hampton Inn & Suites Knoxville - Downtown
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508 Reviews from our TripAdvisor Community

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Traveler rating
    355
    131
    16
    3
    3
See reviews for
164
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100
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
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  • Italian first
  • Portuguese first
  • Any
English first
  • All months
    (508)
  • Mar-May only
    (131)
  • Jun-Aug only
    (153)
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    (108)
  • Dec-Feb only
    (116)
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Murfreesboro, Tennessee
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is my first time staying at a Hampton Inn. I usually don't write reviews but I feel the need to. Customer service was as usual. l was just another person coming in. I felt weird being asked for my ID when the person before wasn't asked for his. Other than that He was nice. Maybe he's a frequent stayer.... More 

Was this review helpful? Yes
Justin D, Guest Services at Hampton Inn & Suites Knoxville - Downtown, responded to this review

Thank you for your review! Service is the main aspect in our jobs and I am so pleased you received this at an exceptional level. We look forward to servicing you again in the near future! More 

Nashville, United States
1 review
3 of 5 stars Reviewed 6 days ago NEW

I was asleep and at 4:30 the person staying in the room next to me started to try and enter the door adjoining my room. To say the least this was VERY scary and concerning. The hotel staff moved my room and I would hope they had the adjoing person arrested!!!!!!!

Review collected in partnership with Hampton

Was this review helpful? Yes
cbiggs7, Manager at Hampton Inn & Suites Knoxville - Downtown, responded to this review

Thank you for reaching out to us! We are sorry to hear that your stay with us was not a "Perfect 10" stay! We have processed a service recovery for your room resulting from the low scores on our survey and your less than stellar stay with us. We want you to be 100% happy with our hotel, the Hampton... More 

Cincinnati, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

The reason I continue to use this hotel is because of the staff. I've stayed at Hampton Inn's all over the east coast, south, and midwest. This is by far the nicest staff I've encountered. I am always amazed at how the downtown Knoxville staff goes the extra mile to make me feel welcome, comfortable, and cared for. They take... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Justin D, Guest Services at Hampton Inn & Suites Knoxville - Downtown, responded to this review

Thank you for your review! Service is the main aspect in our jobs and I am so pleased you received this at an exceptional level. We look forward to servicing you again in the near future! More 

Philadelphia, Tennessee
Level Contributor
62 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 1 week ago

I was not fond of the lobby -- seemed small, crowded, noisy, and the ceilings seemed low. The elevators were not air conditioned, so they were super stuffy. (July in the South. It's hot and humid.) But the room was *super* clean and the linens were poofy and clean, the fridge worked, the bathroom was clean, and the TV worked,... More 

Was this review helpful? Yes
Justin D, Guest Services at Hampton Inn & Suites Knoxville - Downtown, responded to this review

Thank you for your review! We are thoroughly pleased you enjoyed your visit with us. Thank you for selecting us to accommodate all your lodging needs. We look forward to servicing you and your family again soon! More 

Philadelphia, TN, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel is both affordable and excellent. The location in Downtown Knoxville is convenient to everything i wanted to do and the cleaning staff had the room in tip-top condition. It would help to have a guide for how to use the television remote control.

Review collected in partnership with Hampton

Was this review helpful? Yes
Justin D, Guest Services at Hampton Inn & Suites Knoxville - Downtown, responded to this review

Thank you for your review! We are thoroughly pleased that you enjoyed your visit with us. Being located conveniently close to Knoxville`s historic Market Square allows us to direct guest(s) to some of Knoxville`s local talent, and award winning restaurants. We look forward to servicing you and your family again soon! More 

Edgewood, Kentucky
Level Contributor
120 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed 1 week ago

Basic Hampton. It's in a good location. Easy parking. Close to market square and the river. Makes it easy to walk around downtown Knoxville. Nice staff. It is clean. I would definitely recommend and will stay here again. Didn't have the breakfast.

Was this review helpful? Yes
Justin D, Guest Sevices at Hampton Inn & Suites Knoxville - Downtown, responded to this review

Thank you for the wonderful review! We like to consider our guest an extension of our family, and we hope you received adequate service. We can and will always look forward to servicing you and your family. More 

Long Beach, CA
Level Contributor
69 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago

Last year, I wrote a five-star review of the Hampton Inn and Suites Knoxville--Downtown, and I must say that if anything, it improved. I can't give it any more stars, but let this review redux serve as a few. First of all, I'm glad that I stayed at several Hamptons before I stayed here the first time, and I'm glad,... More 

Was this review helpful? Yes 1
Estero, Florida
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We can always count on the Hampton for comfortable beds, great locations, excellent service and the little extras! I can be a little bit of a hotel snob and since we have been staying at the Hampton we have been extremely satisfied not to mention the price is always fair.

Review collected in partnership with Hampton

Was this review helpful? Yes
Justin D, Guest Services at Hampton Inn & Suites Knoxville - Downtown, responded to this review

Thank you for your review and being a fan of the Hampton Brand! We understand you have many options when choosing your accommodations and we are thrilled you always choose Hampton! We will always look forward to servicing you and your family. More 

Ferdinand, United States
1 review
5 of 5 stars Reviewed 1 week ago

The hotel was clean, the staff was friendly, efficient and very helpful, and the location was perfect in its location near downtown. The breakfast was delicious and if you can't make it to breakfast you can pick up a to-go bag! The Internet in the room had no glitches and the pool was clean and very inviting.

Review collected in partnership with Hampton

Was this review helpful? Yes
Justin D, Guest Services at Hampton Inn & Suites Knoxville - Downtown, responded to this review

Thank you for your review! Service is the main aspect in our jobs and I am so pleased you received this at an exceptional level. We look forward to servicing you again in the near future! More 

freeland mi, United States
1 review
5 of 5 stars Reviewed 1 week ago

Extremely friendly and helpful staff and a very clean hotel. Within walking distance of many unique restaurants and shops. Small pool and limited entertainment options for children but great choice for adults and older teens.

Review collected in partnership with Hampton

Was this review helpful? Yes
Justin D, Guest Services at Hampton Inn & Suites Knoxville - Downtown, responded to this review

Thank you for your review! Service is the main aspect in our jobs and I am so pleased you received this at an exceptional level. We look forward to servicing you again in the near future! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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