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Hampton Inn & Suites Knoxville - Downtown

3.0 of 5 618 W Main Street, Knoxville, TN 37902
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Certificate of Excellence 2014
Hampton Inn & Suites Knoxville - Downtown
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Hampton Inn & Suites Knoxville - Downtown
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391 reviews from our community

Traveler rating
    277
    99
    10
    3
    2
See reviews for
135
116
17
75
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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jackson
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

They do all they can to satisfy the customer! Free parking which is great in a downtown location. The breakfast bar was always stocked with the basics items plus hot eggs, and sausage on the days we were there.

Review collected in partnership with Hampton

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Dallas, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

The staff was very friendly and helpful. The front desk employees were very helpful at recommending nearby restaurants, and the staff serving the breakfast were very friendly as well. The room itself was nice, we had a suite that was very roomy, decorated nicely, a comfortable bed, but most importantly, the room was VERY clean. Which is almost unheard of... More 

Review collected in partnership with Hampton

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Oak Ridge, Tennessee
1 review
5 of 5 stars Reviewed 1 week ago

Chose hotel for proximity as we were attending a function at the Knoxville Convention Center. Got a suite for us and our 2 young children and loved it! Large room, large bathroom, nice beds. The room overlooked the convention center and Sun Sphere. My wife and I are both a bit germophobic, especially in hotels, but this place was squeaky... More 

Was this review helpful? Yes
Anita L, General Manager at Hampton Inn & Suites Knoxville - Downtown, responded to this review

Happy holidays! Thanks so much for taking time to review our hotel. We will be sure to share our comments with our entire team and I know they will be thrilled. Should your travels bring you back our direction we hope to serve you again! Anita Lane, General Manager More 

1 review
1 of 5 stars Reviewed 1 week ago via mobile

I had a travel delay, yet they refused to cancel my reservation. Most properties have a 6:00 cancellation policy. I am a diamond member. Stay at the Hilton, much better service. Manager was rude and not willing to help at all. Not what you what expect as a loyal Diamond member. Will not be back.

Was this review helpful? Yes
Anita L, General Manager at Hampton Inn & Suites Knoxville - Downtown, responded to this review

Hello! We value your loyalty as a rewards member and regret our cancellation policy did not meet your needs. Your input will help us evaluate our processes and ensure we're doing all we can to serve our guests. Thanks for taking time to provide your feedback. Anita Lane, General Manager More 

Cottage Grove, Minnesota
Top Contributor
233 reviews 233 reviews
35 hotel reviews
148 helpful votes 148 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We chose this hotel because of it's location near the freeway and because it is within an easy walk to the Market Square area. The attached ramp parking was great and secure. The staff was more than helpful and they gave us a map for walking the area and asked if we needed any suggestions for things to do or... More 

Was this review helpful? Yes
Anita L, General Manager at Hampton Inn & Suites Knoxville - Downtown, responded to this review

Greetings! Thanks so much for taking time to complete a review of our hotel. We appreciate your kind words and are thrilled you enjoyed your stay. Please know we're always here to serve you and look forward to hopefully seeing you again. Anita Lane, General Manager More 

Columbus, Ohio
Top Contributor
68 reviews 68 reviews
47 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Very similar to other Hampton's I've staid at maybe a bit older. The rooms are basic but clean and well maintained there was quite a bit of road noise however from the window. Also, the hair dryer started to smoke when first used but in fairness a replacement was brought up immediately, and the staff did say they are replacing... More 

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1 review
5 of 5 stars Reviewed 4 weeks ago

Wonderful staff and very clean accommodations. Great flat screen tv and free parking in a down town area setting!! Can walk to area restaurants and a very nice Regal Cinema. We were celebrating a friend's birthday and they gave her a complimentary bottle of wine! We will always stay at this Hampton when in this area of Knoxville.

Review collected in partnership with Hampton

Was this review helpful? Yes
Cocoa, United States
1 review
5 of 5 stars Reviewed 5 weeks ago

The accomodations were excellent, rooms and fitness center very clean. The staff was friendly and professional. The breakfast area was clean, well stocked and had a very nice assortment of food with daily variety. The coffee was excellent. I found the hotel to be conveniently located (for walking) to downtown and Market Square.

Review collected in partnership with Hampton

Was this review helpful? Yes
Grand Rapids, MI, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 16, 2014

Located in the downtown area of Knoxville, Tennessee, offers great rooms, Service and a fantastic breakfast buffet. Surrounding area is walkable; unique shops, a large variety of casual restaurants as well as nightlife. Would highly recommend this for the business travel or a get-away.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed November 15, 2014

My brother and I were in town for my dads surgery and we needed a hotel close to UT Medical center and this location was great. My comments are not so much about the location but the staff. I stay at a lot of hotels all over the US but I have never stayed where the staff was so nice... More 

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Additional Information about Hampton Inn & Suites Knoxville - Downtown

Address: 618 W Main Street, Knoxville, TN 37902
Phone Number:
Location: United States > Tennessee > Knoxville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hampton Inn & Suites Knoxville - Downtown 3*
Number of rooms: 85
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton Hotels, Travelocity and TripOnline SA so you can book your Hampton Inn & Suites Knoxville - Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn & Suites Knoxville - Downtown Hotel Knoxville
Hampton Inn And Suites Knoxville - Downtown
Hampton Inn Knoxville
Hampton Inn Hotel Knoxville
Knoxville Hampton Inn
Hotel Style:
#2 Romantic Hotel in Knoxville
#3 Family Hotel in Knoxville
#4 Business Hotel in Knoxville

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