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Hampton Inn & Suites Knoxville - Downtown

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618 W Main Street, Knoxville, TN 37902
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Hampton Inn & Suites Knoxville - Downtown
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Hampton Inn & Suites Knoxville - Downtown
Review This Hotel

433 reviews from our community

Traveler rating
    306
    111
    11
    3
    2
See reviews for
148
125
17
87
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (433)
  • Mar-May only
    (86)
  • Jun-Aug only
    (123)
  • Sep-Nov only
    (108)
  • Dec-Feb only
    (116)
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Murfreesboro, Tennessee
1 review
5 of 5 stars Reviewed yesterday NEW

The customer service at this Hampton is excellent! Justin is the definition of customer service! A popular restaurant, Sweet P's BBQ & Soul House, opened a new location the week we stayed so the address wasn't published. Justin called the owner and got us the location and directions.

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Virginia Beach, United States
1 review
4 of 5 stars Reviewed yesterday NEW

The Hampton Inn in downtown Knoxville was what we expected for a Hampton Inn. The staff was wonderful and extremely helpful. We had a Queen Suite with 2 queen beds and a couch. The room and bathroom were very clean and nice. The internet service was quite impressive for a complimentary choice. The only issue we had was a bit... More 

Review collected in partnership with Hampton

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Waynesville, North Carolina, United States
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed yesterday NEW

We were in town for the Fleetwood Mac concert and this was a perfect location, we walked to the concert in 10-15 minutes! The inn is very clean, and the staff is very friendly and helpful, and parking is very convenient and is free! Plenty of restaurants deliver here as well. We will definitely return to this Hampton Inn.

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New Jersey
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We have stayed at many Hampton Inns. Most are on the highway. To find one right in town that has free parking and is reasonably priced along with a friendly and helpful reception, good clean room, decent sized bathroom and good breakfast options was enough to entice us to stay again on our return trip from Florida. This hotel is... More 

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Justin D, Guest Services at Hampton Inn & Suites Knoxville - Downtown, responded to this review

Thank you for your great comments and feedback about your recent stay with us. Your kind comments about our location, clean room, amenities, and our friendly staff are highly appreciated! It would be a pleasure to welcome you and your family back at our amazing hotel soon. Should your travels ever bring you back through Knoxville do not hesitate to... More 

The Woodlands, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Hampton Inn was most accommodating for our recent wedding party.The location was convenient and provided an easy walk to area attractions in the downtown area. Room was clean and I slept very well.

Review collected in partnership with Hampton

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cbiggs7, Manager at Hampton Inn & Suites Knoxville - Downtown, responded to this review

Dear Carol K. Thank you for your great comments and feedback about your recent stay with us. Your kind comments about our location, clean room, amenities, and our friendly staff are highly appreciated! It would be a pleasure to welcome you and your family back at our amazing hotel soon. Should your travels ever bring you back through Knoxville do... More 

Cleveland, Ohio
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 2 weeks ago

My wife and I arrived quite late after a bad experience at our cabin needing lodging that night. The front desk staff was very friendly and we were able to get a nice jacuzzi suite to make up for our troubles. The front desk attendant was also patient and looked to see if we qualified for a corporate discount from... More 

Was this review helpful? Yes
Justin D, Guest Services at Hampton Inn & Suites Knoxville - Downtown, responded to this review

Thank you for your great comments and feedback about your recent stay with us. Your kind comments about our location, clean room, amenities, and our friendly staff are highly appreciated! It would be a pleasure to welcome you and your family back at our amazing hotel soon. Should your travels ever bring you back through Knoxville do not hesitate to... More 

Tuscaloosa, Alabama
Contributor
12 reviews 12 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We traveled to Knoxville to attend a concert. I booked online with my phone app. When we arrived we were pleased to find that the hotel was within a 10 minute walk to our venue the Thompson Bolling area. The front desk staff was fantastic every time we went by. They were cheerful and glad to answer any questions. The... More 

Was this review helpful? Yes
Justin D, Guest Services at Hampton Inn & Suites Knoxville - Downtown, responded to this review

Thank you for your great comments and feedback about your recent stay with us. Your kind comments about our location, clean room, amenities, and our friendly staff are highly appreciated! It would be a pleasure to welcome you and your family back at our amazing hotel soon. Should your travels ever bring you back through Knoxville do not hesitate to... More 

Virginia Beach, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Hotel staff is very friendly and helpful. Rooms were clean. Bed is very comfortable. Free full breakfast. Work-out room and free wifi. Also within walking distance to many local museums, restaurants, and shops.

Was this review helpful? Yes 1
Justin D, Guest Services at Hampton Inn & Suites Knoxville - Downtown, responded to this review

Thank you for your great comments and feedback about your recent stay with us. Your kind comments about our location, clean room, amenities, and our friendly staff are highly appreciated! It would be a pleasure to welcome you and your family back at our amazing hotel soon. Should your travels ever bring you back through Knoxville do not hesitate to... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

We only needed some coffee, and Varnell went above and beyond to set us up with breakfast. The other waiter Brad is absolutely hilarious. They turned our average morning into something to remember. You've just gotta go to the restaurant to know what I'm talking about.... You have to.

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Knoxville, TN
Top Contributor
128 reviews 128 reviews
52 hotel reviews
180 helpful votes 180 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I live in Knoxville, and have never stayed at a hotel in Knoxville until this stay. In February 2015, Knoxville received a lot of snow, and one was particularly bad, so I decided to sleep downtown to avoid driving home. I decided to stay at the Hampton Inn. Pros: 1) Very clean: the hotel was very clean and my room... More 

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