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Hampton Inn & Suites Knoxville - Downtown

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618 W Main Street, Knoxville, TN 37902
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Hampton Inn & Suites Knoxville - Downtown
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Hampton Inn & Suites Knoxville - Downtown
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445 reviews from our community

Traveler rating
    312
    114
    13
    3
    3
See reviews for
148
133
17
90
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (445)
  • Mar-May only
    (98)
  • Jun-Aug only
    (123)
  • Sep-Nov only
    (108)
  • Dec-Feb only
    (116)
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Centreville, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Overnight stay at Hampton Inn in Knoxville was perfect location for walking about the area. Hotel was clean, great bkf and convenient to Market Square. Was a plus not to have extra charges for parking and wifi like so many other hotels.

Review collected in partnership with Hampton

Was this review helpful? Yes
Cincinnati, Ohio
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

One our way back to Ohio we stopped in at the Hampton Inn in downtown Knoxville. I made the reservation using my Hilton Honors app on my phone approximately 200 miles south of Knoxville. The staff was very friendly and helpful. I was upgraded at no extra charge. Our room was very clean and spacious.

Review collected in partnership with Hampton

Was this review helpful? Yes
Marietta, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

Front desk and online registration were very helpful yet the room we were in had a ripped sofa and dust filled HVAC vent. Breakfast was typical of most facilities in the price point. The location is wonderful but the outside road noise was more that expected.

Review collected in partnership with Hampton

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 1 week ago NEW

Rooms were big and clean, but I couldn't sleep to much noise from the road. Constant traffic busy street. Pool was the size of my bathtub. The breakfast was horrible. Turkey sausage, couldn't even eat cereal because I only drink Vitamin D milk. They only had skim and 2%. No fresh fruit. Oh ..they did have bananas but they werent... More 

Was this review helpful? Yes
cbiggs7, Manager at Hampton Inn & Suites Knoxville - Downtown, responded to this review

Ms. Brown, Thank you for your review! We value your patronage with our hotel and regret our Hampton Standard and Approved breakfast did not meet your needs. We will reach out to Hilton/Hampton and let them know of customer feedback in hopes of giving you better options during future travels across the Hampton brand! With apologize that our downtown district... More 

Columbus, Ohio
1 review
4 of 5 stars Reviewed 1 week ago

We loved the hotel and its convenient location in downtown Knoxville. The complimentary breakfast was first rate as far as these things go. The room was clean, quiet and comfortable. The complimentary internet was passable. The one issue we had is we were issued a key to the wrong room. A key was also issued to another guest to the... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Justin D, Guest Servic at Hampton Inn & Suites Knoxville - Downtown, responded to this review

Thank you for your great comments and feedback about your recent stay with us. Your kind comments about our location, clean room, amenities, and our friendly staff are highly appreciated! It would be a pleasure to welcome you and your family back at our amazing hotel soon. Should your travels ever bring you back through Knoxville do not hesitate to... More 

Contributor
17 reviews 17 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Hotel was great ,breakfast was good too.what sold us about this place was walking distance to the market Square, restaurants ,shops ,museum, music. Didn't have to get in our car once except for visiting the old homes that are nearby and zoo great place free parking.

Was this review helpful? Yes
Justin D, Guest Services at Hampton Inn & Suites Knoxville - Downtown, responded to this review

Thank you for your great comments and feedback about your recent stay with us. Your kind comments about our location, clean room, amenities, and our friendly staff are highly appreciated! It would be a pleasure to welcome you and your family back at our amazing hotel soon. Should your travels ever bring you back through Knoxville do not hesitate to... More 

Belleville, Illinois, United States
1 review
5 of 5 stars Reviewed 1 week ago

Beautifully appointed, spacious and ultra-clean room with friendly, helpful staff at check-in. Great location close to restaurants and business district. Easy, protected parking. Top-notch & fresh breakfast.

Review collected in partnership with Hampton

Was this review helpful? Yes
Justin D, Guest Services at Hampton Inn & Suites Knoxville - Downtown, responded to this review

Thank you for your great comments and feedback about your recent stay with us. Your kind comments about our location, clean room, amenities, and our friendly staff are highly appreciated! It would be a pleasure to welcome you and your family back at our amazing hotel soon. Should your travels ever bring you back through Knoxville do not hesitate to... More 

Ashdod, Israel
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Good hotel, well mainteined. Not much divercity at breakfasts and not much of noise insulation. The staff very friendly, but not even room service - every time different stuff was changed. The location is good - only minutes from the main city plaza.

Was this review helpful? Yes
Management response:

Thank you for your great comments and feedback about your recent stay with us. Your kind comments about our location, clean room, amenities, and our friendly staff are highly appreciated! It would be a pleasure to welcome you and your family back at our amazing hotel soon. Should your travels ever bring you back through Knoxville do not hesitate to... More 

Top Contributor
54 reviews 54 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Had stayed at this hotel a year ago and gave it just an average rating, as the room was showing its age and there were renovations underway in the lobby and dining areas. First, general manager Anita Lane responded to last year's review and offered us a full refund on our stay in March 2014. What other hotel offers a... More 

Was this review helpful? Yes
Management response:

Thank you for your great comments and feedback about your recent stay with us. Your kind comments about our location, clean room, amenities, and our friendly staff are highly appreciated! It would be a pleasure to welcome you and your family back at our amazing hotel soon. Should your travels ever bring you back through Knoxville do not hesitate to... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Amazing staff, wonderful hotel, wow all over. Ive traveled the nation and stated at Hampton Inns all over the nation working for a photography company and in five years of consistent travel this is the nicest, friendliest and the most outstanding staff I've ever had the pleasure to meet. From the minute we walked in to reception to coming to... More 

Was this review helpful? Yes
Management response:

Thank you for your great comments and feedback about your recent stay with us. Your kind comments about our location, clean room, amenities, and our friendly staff are highly appreciated! It would be a pleasure to welcome you and your family back at our amazing hotel soon. Should your travels ever bring you back through Knoxville do not hesitate to... More 

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