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All 89 Knoxville hotels

SpringHill Suites Knoxville at Turkey Creek

2.5 of 5 Hotel   |   10955 Turkey Drive, Knoxville, TN 37934
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78%
Ranked #25 of 89 hotels in Knoxville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
MrsRocketScience AL
  • Overview
  • Reviews (84)
  • Photos (39)
  • Amenities
  • Room tips (12)
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84 people have reviewed this hotel

Traveler rating
    37
    26
    18
    3
    0
See reviews for
29
10
5
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
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English first
AL
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This had everything I was looking for - convenient location, comfortable beds, clean bathroom, fast internet, good breakfast, all for a decent price. The front desk staff and the lady keeping the breakfast bar stocked were efficient and courteous. Thank you for a quiet room away from the road noise.

Was this review helpful? Yes
Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear MrsRocketScience, Thank you for taking the time to review our hotel. We take great pride in ensuring our guests are satisfied. I am so happy to hear what a great experience you had. My team is always eager to roll out the red carpet to every guest. I am glad you were able to take advantage of the great... More

Contributor
18 reviews 18 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here for a total of 4 nights. Arriving around midnight I accepted to take the only available room in my booked class, although this one was right at I-75. Definitely not a good idea, so whenever possible try to get one of the rooms further away from that end. Spoke the next morning to Nina, and she offered... More

Was this review helpful? Yes
Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear The D, Thank you for taking the time to review our hotel. We appreciate and value your feedback. I am sorry that my team did not follow our enviromental policy with the towels. I will be following up with them to avoid in the future. We appreciate your willingness to conserve. Thank you also for pointing out what a... More

Alexandria, Virginia
Top Contributor
80 reviews 80 reviews
26 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here last weekend for one night and was warmly greeted by Nina who was working the check-in area. I had been on the road for nine long hours and she found a room promptly for me. The entire front desk staff was helpful and cordial and I couldn't have asked for more. I only stay at Marriott properties... More

Was this review helpful? Yes
Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear Libertyva9, Thank you for choosing the SpringHill Suites by Marriott Knoxville for your lodging needs in our area. I am so happy to hear what great service you recieved from my front desk team. They take great pride in providing the highest level of service to all our guests. As we previously discussed, I am truly sorry for the... More

Rochester Hills, Michigan
Senior Contributor
45 reviews 45 reviews
25 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We recently spent a night at this SpringHill Suites on our way home from Florida. Upon arrival the lady at the reception desk was very kind and welcoming. She noticed we were very tired after a long day on the road and quickly gave us a key to the room. We have stayed at other SpringHill properties, and this was... More

Was this review helpful? Yes
Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear Theresa K, Thank you for choosing the SpringHill Suites by Marriott Knoxville. We are so happy to hear what a great stay you had with us on your way home from Florida. We take great pride in providing the highest level of service and accoodations to all our guests. I am thrilled that you experienced it first hand. Thank... More

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have been staying at the hotel for business because of the convienient location. Staff are friendly and help when asked. Recently though, the card reader on the doors has been broken, so if you go out late at night, you cant get back in until the night manager comes to the door and manually opens it. Also, trying to... More

Was this review helpful? Yes 2
Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear Mike B, Thank you for reviewing the SpringHill Suites by Marriott Knoxville! I am so happy to hear what great service my team has been giving you. We value all our guests and want to ensure we provide every guest with the highest level of service. I do want to apologize to you about the key reader at the... More

Perrysburg, Ohio
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 4 weeks ago

After a long road trip to Hilton Head, we needed a place to stay on our way back to Ohio. For a family of our size (7), no little hotel room will do. A suite is what we needed - after stopping in on the east side of Knoxville to another Marriott affiliated hotel, the manager was awesome there to... More

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Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear Flunkytown6755, Thank you for your awesome review of the SpringHill Suites by Marriott Knoxville. I am so happy to hear what a great experience you and your family had while staying at my hotel. The extra space in our suites allow all our guests to have more space especially with a larger family. Thank you for the great comment... More

Dallas, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Clean, well maintained hotel with very friendly staff. The hotel's location is excellent and within walking distance of several restaurants. Only draw back is the proximity to I-75 and the truck noise at night while you are sleeping.

Was this review helpful? Yes
Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear Clayton E, Thank you for review of the SpringHill Suites by Marriott Knoxville. We appreicate your great comments on the hotels cleanliness and staff. We take great pride in providing the highest level of service and accomodations and am happy to hear of your great experience. As you mentioned, we are located next to the interstate but would love... More

Winchester, Virginia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 14, 2014

When we checked in, KJ took the extra step to make sure we had the extra towels we requested before going to our room. Everything was clean, towels were nice & fluffy, beds & pillows were comfy. Breakfast was good. We will definitely be staying here again. Great stay for a great price!

Was this review helpful? Yes
Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear JustMarcy, Thank you for your recent review on our hotel. We take great pride in providing the highest level of service and accomodations to all our guests. I am so happy to hear what a great overall stay you had and in particular what great proactive service KJ gave you during your stay. I will be personally passing along... More

Knoxville, Tennessee
1 review
5 of 5 stars Reviewed June 1, 2014 via mobile

I booked several rooms for my son's graduation for out of town family. Everybody raved about the hotel & how spacious & clean the rooms were & the delicious breakfast! The staff were all so nice & very helpful w/booking all my rooms & getting them close together. I will definitely use the hotel again in two yrs when my... More

Was this review helpful? Yes
Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear LeeAnnMB, Thank you for choosing the SpringHill Suites Knoxville for your rooming needs for your son's graduations. It was our pleasure to host your out of town family at our hotel during such a special time for you and your family. I am so happy to hear what a great experience your family had at our hotel. We take... More

Milwaukee
Top Contributor
105 reviews 105 reviews
69 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed April 30, 2014

This is a very nice Springhill - I enjoyed my stay here with just a few concerns. First, the staff is great. They're friendly, hospitable and happy to recommend restaurants if you need it. Second, the location is great too. There are tons of restaurants of all kinds within walking distance and lots of shopping too. It's an especially great... More

Was this review helpful? Yes
Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear Lovewine, Thank you for choosing the SpringHill Suites by Marriott Knoxville! We appreciate you taking the time to review our property from your recent stay. I am so happy to hear what great service my team gave during your stay. We take great pride in providing the highest level of service and accomodations. I can assure we are in... More

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Additional Information about SpringHill Suites Knoxville at Turkey Creek

Address: 10955 Turkey Drive, Knoxville, TN 37934
Phone Number:
Location: United States > Tennessee > Knoxville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — SpringHill Suites Knoxville at Turkey Creek 2.5*
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Also Known As:
Springhill Suites Knoxville At Turkey Creek Hotel Knoxville

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style
#13 Family Hotel in Knoxville
Hotel Class
Number of rooms
103

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