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SpringHill Suites Knoxville at Turkey Creek

2.5 of 5 10955 Turkey Drive, Knoxville, TN 37934
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Certificate of Excellence 2014
SpringHill Suites Knoxville at Turkey Creek
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SpringHill Suites Knoxville at Turkey Creek
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94 reviews from our community

Traveler rating
    42
    29
    20
    3
    0
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32
12
6
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

good stay with an excellent location right off of i-75/i-40. inside and out are very pretty. one problem we encountered on our second stay there was what appeared to be a blood stain on the sofa bed mattress and couch cushions our room. we stayed there the weekend before and had an excellent stay and room was very clean!

Was this review helpful? Yes
Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear ArmyWifeSnoke, Thank you for choosing the SpringHill Suites by Marriott Knoxville and for reviewing our hotel. We appreciate your feedback and will use to better serve our guests. I am so happy you enjoyed your stay with us. Please accept my personal apologies for any encounter of stains. This is completely unacceptable and will be addressed to ensure it... More 

Wilkes-Barre, Pennsylvania
Senior Contributor
44 reviews 44 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Best location with easy parking , restaraunts nearby including Texas roadhouse. Located west of Knoxville off I40. Hotel very clean, large rooms, a bit over priced. Free wifi wireless, not password protected( should be), nice breakfast.

Was this review helpful? Yes
Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear Globalcomic, Thank you for choosing the SpringHill Suites by Marriott Knoxville! We appreciate you taking the time to review our hotel. We are lucky to be in the best location in Knoxville with shops, restaurants, and things to do all within walking distance to the hotel. I am so happy to hear you took advantage of what Turkey Creek... More 

Memphis, Tennessee
Top Contributor
106 reviews 106 reviews
42 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We stay at Springhills because we like a single room with 2 queens and a pull out couch. The newer suites have the separate Shower no tub bathrooms. This room did not. The staff was great, the place is very clean, breakfast consistent.

Was this review helpful? Yes
Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear Fitzit, Thank you for choosing the SpringHill Suites by Marriott Knoxville at Turkey Creek. We appreciate you choosing our hotel and writing a review on your experience. I am very happy to hear your feedback on my team and breakfast. My team works hard to provide oustanding service to every guest. Thank you again for your review. We look... More 

Panama City Beach
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 9, 2014

I booked this hotel last minute while traveling the I-75 corridor Thanksgiving weekend. I was very please with the ease of booking my reservation. The hotel was quite full and being a holiday the hotel could have charged more so we were delighted to have a $99 rate. Upon arrival the parking area and lobby were clean and the FD... More 

Was this review helpful? Yes
Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear Noseynose_8, Thank you for choosing the SpringHill Suites by Marriott Knoxville and for reviewing our hotel. I am so happy to hear what a great experience you had with us. We take great pride in our service and accomodations to all our guests. I am glad you were able to take advantage of our great location with the many... More 

Loudon, Tennessee
Top Contributor
84 reviews 84 reviews
26 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed December 2, 2014 via mobile

I walked into the hotel around 7 one night. My mom was in surgery at the hospital across the street and it was going to another four hours longer than they thought. I was about to crack in the waiting room alone and had to be close by. I was almost in tears when I walked in and the girl... More 

Was this review helpful? Yes
Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear nestingdoll, Thank you for choosing the SpringHill Suites and for reviewing our hotel. I am so happy to hear what extra great care my team gave you during a difficult time for you and your family. We all hope your Mom has a speedy and full recovery. We look forward to serving you again in the future! At your... More 

Charlotte
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed October 27, 2014

The entire staff was so courteous. Particularly the front desk staff. The breakfast area was great. And the food selection was perfect. I look forward to a return visit, and will inform my colleagues about this hotel.

Was this review helpful? Yes
Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear RobertS, Thank you for choosing the SpringHill Suites by Marriott Knoxville. We appreciate you taking the time in reviewing our hotel. We take great pride in providing the highest level of service and accomodations to all our guests. I am so happy to hear what a great experience you had. We look forward to serving you again in the... More 

West Palm Beach, Florida
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 25, 2014

Upon arrival to the hotel, I was immediately acknowledged. Great ambiance I was new to the area and asked for local places to eat, no hesitation in recommending local restaurants (depending on your taste buds). The hotel is well maintained and centrally located in the heart of it all. You can walk to many restaurants and coffee houses. Yes, I... More 

Was this review helpful? Yes
Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear HashathM, Thank you for choosing the SpringHill Suites by Marriott Knoxville and for reviewing our hotel. We are so happy to hear what a great stay you had with us. I am happy to hear what a great job my team did in recomending local restaurants to you during your stay. As you mentioned, we are in a great... More 

Parrottsville, TN
Reviewer
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 7, 2014

What a great stay. It was our 61st anniversary and everyone there made it very special for us. Martha, who sets up food was perfect and very friendly. Others at the hotel that went out of their way for us were DAISY, ULGA, ROSALBA, SCOTT GROTH, MELANIE, KORTNEY AND OTHERS WHO I WAS NOT ABLE TO GET NAMES. Then, after... More 

Was this review helpful? Yes
Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear TNMarianne, Thank you for choosing the SpringHill Suites by Marriott Knoxville Turkey Creek for such a specail occasion. It was our pleasure hosting you on your 61st Anniversary. I am so happy to hear what great personalized service you experienced during your stay. We take great pride in providing a great guest experience to all our guests that is... More 

Denver, Colorado
Top Contributor
178 reviews 178 reviews
57 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed August 21, 2014

I stayed here one night and the overall facility is okay, but it is right next to the highway and the road noise is pretty bad - imagine airbrakes throughout the night. The service at the front desk is good. THe layout in the room is a little strange, but it has everything you need.

Was this review helpful? Yes
Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear ThatchersBiscuit, Thank you for the review of the SpringHill Suites by Marriott Knoxville. I am so happy to hear what great service you received from my front desk team. My team has a passion to provide outstanding service and I am glad that it shows. I wanted to personally apologize to you for the noises you experienced during your... More 

Chicago, Illinois
Top Contributor
61 reviews 61 reviews
29 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed August 18, 2014

This Springhill Suites is excellent. Clean rooms, comfortable beds, and friendly service with style. Best of all is the area where it is located, especially for those traveling through. Just about every restaurant or shopping need is within walking distance or a very short drive in a new, clean shopping area. Will definitely stay here again next time we're passing... More 

Was this review helpful? Yes
Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear ilpiccs, Thank you for choosing the SpringHill Suites by Marriott Knoxville. We are so happy to hear what a great overall experience you had at our hotel. I am very pleased that you enjoyed the great Turkey Creek location that we have, close to shops and restaurants all within walking distance. We hope to serve you again in the... More 

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Additional Information about SpringHill Suites Knoxville at Turkey Creek

Address: 10955 Turkey Drive, Knoxville, TN 37934
Location: United States > Tennessee > Knoxville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — SpringHill Suites Knoxville at Turkey Creek 2.5*
Number of rooms: 103
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Also Known As:
Springhill Suites Knoxville At Turkey Creek Hotel Knoxville
Hotel Style:
#23 Family Hotel in Knoxville

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