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SpringHill Suites Knoxville at Turkey Creek

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10955 Turkey Drive, Knoxville, TN 37934
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Best prices for: 1 room 1 guest
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SpringHill Suites Knoxville at Turkey Creek
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105 Reviews from our TripAdvisor Community

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Traveler rating
    47
    34
    21
    3
    0
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36
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7
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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    (33)
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NC
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I am a longtime Marriott member, including stays at major properties in major cities in the US and Europe. I was recently driving from NC to Memphis, and decided to stay at this Springhill Suites. It's location is excellent, right off 1-40, although as often happens, getting to it is slightly circuitous. The Turkey Creek shopping area has many restaurants... More 

Was this review helpful? Yes
Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear NCdoc1, Thank you for choosing the SpringHill Suites by Marriott Knoxville - Turkey Creek! We appreciate you taking the time to give a very thorough review of your stay with us. My team and I were very happy to see you had a pleasant experience and were able to take advantage of our great location in Turkey Creek. We... More 

Atlanta, GA
Level Contributor
62 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for one night at this hotel. The location to shopping and restaurants could not have been better. The hotel was clean, the rooms were very big, the beds were comfortable. My only complaint was the size of the indoor "pool" which was about 3 hot tub lengths and the fact that there isn't any air pumped into that... More 

Was this review helpful? Yes
Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear Lisa18, Thank you for choosing the SpringHill Suites by Marriott Knoxville - Turkey Creek. We appreciate your review of our hotel. I am so happy to hear you had a pleasant stay with us and took advantage of our hotel amenities and great location in Knoxville. My team and I take great pride in the service we provide all... More 

Austin, Texas
Level Contributor
46 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for just 1 night as we were driving across country. As Marriott members, we always stay at one of the chains. This hotel did not disappoint. We checked in and the lady that checked us in was extremely nice, very informative, and made us smile after driving for 15 hours. I have not seen someone who was so... More 

Was this review helpful? Yes 1
Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear Michael B, Thank you for choosing the SpringHill Suites by Marriott Knoxville - Turkey Creek. We appreciate you taking the time to complete a review of our hotel. I am so happy to hear what a great overall experience you had while staying with us. My team takes great pride in providing a personalized experience to every guest. I... More 

Level Contributor
40 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I really don't know where to start. This hotel is in an excellent location with many restaurants surrounding it and lots of shopping in walking distance of the hotel. The staff is also great, you will feel welcome from the minute you arrive till you leave. And if you looking for a place to work while you're there, they have... More 

Was this review helpful? Yes 1
Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear RobertJ, Thank you for choosing the SpringHill Suites by Marriott Knoxville - Turkey Creek. We appreciate your review of our hotel during your most recent stay with us. My team and I take great pride in providing the highest level of service and accommodations to every guest. I am so happy to hear that you were able to take... More 

Colorado
Level Contributor
61 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I almost canceled our reservation because the other hotels in the area were so much cheaper. We came in to TN for a wedding, and this hotel had a wedding rate which was still much higher than we could have gotten another similar hotel nearby. We decided to stay there anyway because other wedding guests would be there and we... More 

Was this review helpful? Yes
Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear NJCronk, Thank you for choosing the SpringHill Suites by Marriott Knoxville - Turkey Creek. We appreciate you taking the time to review your experience regarding your recent stay with us. We are so happy to hear what a great stay you had during this special time for you and your family. My team and I take great pride in... More 

St. Louis, MO
Level Contributor
42 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Lovely property with great location close to interstate, tons of shopping and restaurants and great staff. Comfortable beds. Great location for a road trip stop. However, bathrooms need better housekeeping. Easy, efficient check in with friendly staff. Breakfast was okay. Lots of selection but average quality. What you would expect at a free hotel breakfast.

Was this review helpful? Yes
Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear Traveler40St.Louis, Thank you for choosing the SpringHill Suites by Marriott Knoxville - Turkey Creek. We appreciate you taking the time to review our hotel. I am very happy to hear what a great overall experience you had. My team and I were thrilled to hear you enjoyed our great location in Knoxville, close to shopping and a wide variety... More 

Southbury, Connecticut
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed May 26, 2015

I had to be in Knoxville earlier this month for a family graduation. I have been aware of Spring Hill Suites for years, and we agreed to stay at this hotel. I was well pleased by my entire experience. The staff were very friendly and helpful from the time of my check in, even though I came in a day... More 

Was this review helpful? Yes
Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear DavidA, Thank you for choosing the SpringHill Suites by Marriott Knoxville - Turkey Creek! We appreciate you taking the time in reviewing our hotel. My team and I take great pride in serving our guests. We are very happy to hear what a great experience you had during your stay. I am very happy to hear my team took... More 

Chicago, Illinois
Level Contributor
63 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed April 30, 2015

Second time staying here on long-distance drive to Southeast. Had less time to spend in the area this time, but the hotel was welcoming and comfortable for a family of 5 after a long day on the road. Glad to see they have kept the standards up since last year.

Was this review helpful? Yes
Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear illpics, Thank you for choosing the SpringHill Suites by Marriott Knoxville! We appreciate you review on our hotel. I am so happy to hear what a great stay you had with us again this year. My team and I take great pride in everything we do. We hope to see you again when your travels bring you to the... More 

1 review
5 of 5 stars Reviewed April 25, 2015 via mobile

We drove 12 hours today and did not know exactly where we wanted to stop. We went online and started to look at areas and reviews in tripadvisor. I found this hotel and made reservations online. The hotel website was easy to use. We arrived and found the hotel to be extremely clean, the young lady at the front desk,... More 

Was this review helpful? Yes
Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear HollyKVA, Thank you for choosing the SpringHill Suites by Marriott Knoxville Turkey Creek! We appreciate you choosing our hotel and for writing a review about your stay. I am so happy to hear what a great stay you had with us. My team and I take great pride in providing the highest level of accommodations and service to all... More 

Myrtle Beach, South Carolina
Level Contributor
174 reviews
137 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
4 of 5 stars Reviewed March 12, 2015

I have known for decades that the Marriott systems exemplify excellent management. Here I note that the GM keeps up with the reviews and does not just give a programed reply as many other chains do. Plus, I received a pleasant thank you note from him a day after the stay. I like the small suite design of the SpringHills.... More 

Was this review helpful? Yes 1
Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear Rt66tbird, Thank you for choosing the SpringHill Suites by Marriott Knoxville for your travels to our area. I appreciate you taking the time to review our hotel on TripAdvisor. My team and I take great pride in the service and accommodations we provide to our guests. We use your valuable feedback to improve upon our overall service. I personally... More 

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