We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

SpringHill Suites Knoxville at Turkey Creek

Certificate of Excellence
Hotel website
Hotel deals
Hotel packages
10955 Turkey Drive, Knoxville, TN 37934
Special Offer
Earn Rewards Points
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
SpringHill Suites Knoxville at Turkey Creek
Professional photos View all
Browse nearby
SpringHill Suites Knoxville at Turkey Creek
Write a Review

97 reviews from our community

Traveler rating
    44
    29
    21
    3
    0
See reviews for
31
14
6
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
  • All months
    (97)
  • Mar-May only
    (30)
  • Jun-Aug only
    (36)
  • Sep-Nov only
    (13)
  • Dec-Feb only
    (18)
All months
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

We drove 12 hours today and did not know exactly where we wanted to stop. We went online and started to look at areas and reviews in tripadvisor. I found this hotel and made reservations online. The hotel website was easy to use. We arrived and found the hotel to be extremely clean, the young lady at the front desk,... More 

Was this review helpful? Yes
Myrtle Beach, South Carolina
Top Contributor
165 reviews 165 reviews
133 hotel reviews
159 helpful votes 159 helpful votes
4 of 5 stars Reviewed March 12, 2015

I have known for decades that the Marriott systems exemplify excellent management. Here I note that the GM keeps up with the reviews and does not just give a programed reply as many other chains do. Plus, I received a pleasant thank you note from him a day after the stay. I like the small suite design of the SpringHills.... More 

Was this review helpful? Yes 1
Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear Rt66tbird, Thank you for choosing the SpringHill Suites by Marriott Knoxville for your travels to our area. I appreciate you taking the time to review our hotel on TripAdvisor. My team and I take great pride in the service and accommodations we provide to our guests. We use your valuable feedback to improve upon our overall service. I personally... More 

Milford
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 9, 2015

On an overnight business trip, I found this room to be clean and spacious as I usually do with Mariott products, just nothing special with prices that seemed a bit much considering the location and with it being mid-week.

Was this review helpful? Yes 1
Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear gwbmm, Thank you for choosing the SpringHill Suites by Marriott Knoxville for your travels to the Knoxville area. We appreciate you reviewing our hotel and you experience you encountered while lodging with us. We take great pride in providing the highest level of service and accomodations. I am happy to hear that your suite was clean and spacious but... More 

Milwaukee, Wisconsin
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 7, 2015

I have stayed at this hotel several times for business. The hotel staff is friendly and helpful, room is clean, Wi-Fi works well, breakfast is good (and free) and check in/out is always quick. This hotel is near many restaurants and shopping. I would recommend this hotel.

Was this review helpful? Yes 1
Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear Travelhound26, Thank you for choosing the SpringHill Suites by Marriott Knoxville Turkey Creek! We appreciate you choosing our hotel and for giving such a great review on TripAdvisor. My team and I take great pride in providing the highest level of service and accomodations to all our guests. I am so happy to hear what great stays you have... More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 of 5 stars Reviewed January 20, 2015

good stay with an excellent location right off of i-75/i-40. inside and out are very pretty. one problem we encountered on our second stay there was what appeared to be a blood stain on the sofa bed mattress and couch cushions our room. we stayed there the weekend before and had an excellent stay and room was very clean!

Was this review helpful? Yes
Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear ArmyWifeSnoke, Thank you for choosing the SpringHill Suites by Marriott Knoxville and for reviewing our hotel. We appreciate your feedback and will use to better serve our guests. I am so happy you enjoyed your stay with us. Please accept my personal apologies for any encounter of stains. This is completely unacceptable and will be addressed to ensure it... More 

Wilkes-Barre, Pennsylvania
Senior Contributor
44 reviews 44 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 18, 2015 via mobile

Best location with easy parking , restaraunts nearby including Texas roadhouse. Located west of Knoxville off I40. Hotel very clean, large rooms, a bit over priced. Free wifi wireless, not password protected( should be), nice breakfast.

Was this review helpful? Yes
Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear Globalcomic, Thank you for choosing the SpringHill Suites by Marriott Knoxville! We appreciate you taking the time to review our hotel. We are lucky to be in the best location in Knoxville with shops, restaurants, and things to do all within walking distance to the hotel. I am so happy to hear you took advantage of what Turkey Creek... More 

Memphis, Tennessee
Top Contributor
106 reviews 106 reviews
42 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed December 26, 2014

We stay at Springhills because we like a single room with 2 queens and a pull out couch. The newer suites have the separate Shower no tub bathrooms. This room did not. The staff was great, the place is very clean, breakfast consistent.

Was this review helpful? Yes
Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear Fitzit, Thank you for choosing the SpringHill Suites by Marriott Knoxville at Turkey Creek. We appreciate you choosing our hotel and writing a review on your experience. I am very happy to hear your feedback on my team and breakfast. My team works hard to provide oustanding service to every guest. Thank you again for your review. We look... More 

Panama City Beach
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed December 9, 2014

I booked this hotel last minute while traveling the I-75 corridor Thanksgiving weekend. I was very please with the ease of booking my reservation. The hotel was quite full and being a holiday the hotel could have charged more so we were delighted to have a $99 rate. Upon arrival the parking area and lobby were clean and the FD... More 

Was this review helpful? Yes
Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear Noseynose_8, Thank you for choosing the SpringHill Suites by Marriott Knoxville and for reviewing our hotel. I am so happy to hear what a great experience you had with us. We take great pride in our service and accomodations to all our guests. I am glad you were able to take advantage of our great location with the many... More 

Loudon, Tennessee
Top Contributor
88 reviews 88 reviews
26 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed December 2, 2014 via mobile

I walked into the hotel around 7 one night. My mom was in surgery at the hospital across the street and it was going to another four hours longer than they thought. I was about to crack in the waiting room alone and had to be close by. I was almost in tears when I walked in and the girl... More 

Was this review helpful? Yes
Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear nestingdoll, Thank you for choosing the SpringHill Suites and for reviewing our hotel. I am so happy to hear what extra great care my team gave you during a difficult time for you and your family. We all hope your Mom has a speedy and full recovery. We look forward to serving you again in the future! At your... More 

Charlotte
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed October 27, 2014

The entire staff was so courteous. Particularly the front desk staff. The breakfast area was great. And the food selection was perfect. I look forward to a return visit, and will inform my colleagues about this hotel.

Was this review helpful? Yes
Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear RobertS, Thank you for choosing the SpringHill Suites by Marriott Knoxville. We appreciate you taking the time in reviewing our hotel. We take great pride in providing the highest level of service and accomodations to all our guests. I am so happy to hear what a great experience you had. We look forward to serving you again in the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

37 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (5)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (32)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (2)
Viewed
Pool/beach area (1)
Viewed
Dining (1)
Viewed
Business center/function rooms (1)
Viewed
Other (20)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question