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SpringHill Suites Knoxville at Turkey Creek

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10955 Turkey Drive, Knoxville, TN 37934
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1 room 1 adult
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SpringHill Suites Knoxville at Turkey Creek
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130 Reviews from our TripAdvisor Community

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Holt, Mi
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Warm and friendly staff who were more than ready to make your stay comfortable.. Clean and comfortable rooms with nice beds.. Good breakfast with lots of choices. I am giving it a 4 because it still has tub showers. Also there is some highway noise.

Helpful?
Thank 2256Spartan
Cambridge, Canada
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I booked this hotel because I like to stay at the SpringHill Suites and I am not usually disappointed but this time I was. I had booked 2 rooms I called the day of on the way to ask for joining rooms I was told that they can not do that for this night so that was fine she put... More 

Helpful?
1 Thank Tasha M
Nashville, Tennessee
Level Contributor
412 reviews
314 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A good solid Springhill. My only complaint is the bed was the softest ever. If you want anything firm, don't stay here. But it's modern, clean, typical Springhill. The staff was nice, the internet solid, the gym fine.

Helpful?
Thank TravelManSouth
New Orleans, Louisiana
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

The staff was pleasant and the lobby was well appointed. The location was a bit noisy and walls are a little thin. Of course our drunk neighbors banging around after midnight didn't help. The parking lot of the Texas roundhouse faced out room. You could hear the comings and goings of the customers until late.

Helpful?
2 Thank Chip W
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 5 weeks ago via mobile

We stayed here friday Jan. 1 to sunday Jan. 3 2016 we travelled from SC to TN just for the weekend. When we got to our hotel they guy at the front desk checked us in we reserved 2 queen suite, i keep trying to use my key card and it won't work so i went back to the front... More 

Helpful?
1 Thank Beverly B
Scott G, Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Mrs. B... thank you for the alerting us to all the issues you had on your visit with us. I have spoken with your husband and we came to a satisfying resolution. I want to apologize to you and your family for all the problems. Sports teams can be hard on a hotel if you are not prepared which apparently... More 

Michigan
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 2, 2016 via mobile

We loved the room, quiet, large and clean. The kids rally enjoyed the breakfast options. The speed of checking in was great. The dining options near by are also great. The value was excellent considering we stayed new years eve,and just traveling through on I-75.

Helpful?
Thank altivoid
Scott G, Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Thank you for the kind words our staff really enjoys reading words of praise!!!! More 

Level Contributor
403 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
3 of 5 stars Reviewed December 30, 2015 via mobile

location is convenient for shopping since it is amid over 2 miles of strip plazas that have all the usual chain stores as well as many chain restaurants. property has only 4 floors and all rooms will hear some traffic noise. My wi-if worked . OK. Indoor small pool was closed for chemical imbalance when we wanted to use it.... More 

Helpful?
1 Thank ReddyBro
Scott G, Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Hello Mr Bro thank you so much for the feed back on your visit to our hotel. I would like to apologize to you for such a disappointing stay. Its true we did have 2 teams in house that ate all our groceries fast but we should have been able to replenish without you ever knowing . I am so... More 

Level Contributor
78 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed December 17, 2015

We would have rated this hotel as excellent if we had been able to connect to the upgraded WIFI which was free for Gold Members. . Everything else was excellent. No problems with check in. The room was clean and except for the WIFI all items functioned properly. Comfortable beds and we got a good nights sleep. Breakfast was also... More 

Helpful?
Thank RICHARD B
Scott G, Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Excellent! Thank you for the great review! We will keep up the good work!!!!! More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 28, 2015

We stopped here for the night while doing college visits. This hotel is easy to get to and surround by shopping and restaurants. The hotel met my high Marriott expectations. Staff was efficient and helpful. The room was spacious and clean.... And as always, the bed was outstanding! Breakfast was well done. You cannot go wrong here!

Helpful?
Thank JennyFromTn
Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear JennyFromTN, Thank you for choosing the SpringHill Suites by Marriott Knoxville - Turkey Creek. We appreciate you taking the time to review our hotel. We are very happy to hear you had a great stay while visiting local colleges. My team and I take great pride in providing outstanding Marriott service. We hope to have the opportunity again to... More 

Lexington, Kentucky
Level Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed November 28, 2015

I have stayed at this hotel 2 times now when traveling on I-75 and enjoy it more each time! It is easy to find and in a very good location. The hotel is very clean and the staff is very helpful. I give this A+ for traveling elsewhere of shopping at the shops and outlet.

Helpful?
Thank Leelex
Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear Leelex, Thank you for choosing the SpringHill Suites by Marriott Knoxville - Turkey Creek! We appreciate your review of our hotel. I am very happy to see you took great advantage of our Turkey Creek location. You are right, we are conveniently located in Knoxville making it easy for travelers. We look forward to serving you again in the... More 

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