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All 89 Knoxville hotels

SpringHill Suites Knoxville at Turkey Creek

2.5 of 5 Hotel   |   10955 Turkey Drive, Knoxville, TN 37934
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78%
Ranked #28 of 89 hotels in Knoxville
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
Mike B
  • Reviews (80)
  • Photos (39)
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  • Room tips (11)
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80 people have reviewed this hotel

Traveler rating
    34
    25
    18
    3
    0
See reviews for
27
10
4
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
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English first
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I have been staying at the hotel for business because of the convienient location. Staff are friendly and help when asked. Recently though, the card reader on the doors has been broken, so if you go out late at night, you cant get back in until the night manager comes to the door and manually opens it. Also, trying to... More

Was this review helpful? Yes 2
Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear Mike B, Thank you for reviewing the SpringHill Suites by Marriott Knoxville! I am so happy to hear what great service my team has been giving you. We value all our guests and want to ensure we provide every guest with the highest level of service. I do want to apologize to you about the key reader at the... More

Galion, Ohio
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 1 week ago

After a long road trip to Hilton Head, we needed a place to stay on our way back to Ohio. For a family of our size (7), no little hotel room will do. A suite is what we needed - after stopping in on the east side of Knoxville to another Marriott affiliated hotel, the manager was awesome there to... More

Was this review helpful? Yes
Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear Flunkytown6755, Thank you for your awesome review of the SpringHill Suites by Marriott Knoxville. I am so happy to hear what a great experience you and your family had while staying at my hotel. The extra space in our suites allow all our guests to have more space especially with a larger family. Thank you for the great comment... More

Dallas, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Clean, well maintained hotel with very friendly staff. The hotel's location is excellent and within walking distance of several restaurants. Only draw back is the proximity to I-75 and the truck noise at night while you are sleeping.

Was this review helpful? Yes
Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear Clayton E, Thank you for review of the SpringHill Suites by Marriott Knoxville. We appreicate your great comments on the hotels cleanliness and staff. We take great pride in providing the highest level of service and accomodations and am happy to hear of your great experience. As you mentioned, we are located next to the interstate but would love... More

Winchester, Virginia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

When we checked in, KJ took the extra step to make sure we had the extra towels we requested before going to our room. Everything was clean, towels were nice & fluffy, beds & pillows were comfy. Breakfast was good. We will definitely be staying here again. Great stay for a great price!

Was this review helpful? Yes
Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear JustMarcy, Thank you for your recent review on our hotel. We take great pride in providing the highest level of service and accomodations to all our guests. I am so happy to hear what a great overall stay you had and in particular what great proactive service KJ gave you during your stay. I will be personally passing along... More

Knoxville, Tennessee
1 review
5 of 5 stars Reviewed June 1, 2014 via mobile

I booked several rooms for my son's graduation for out of town family. Everybody raved about the hotel & how spacious & clean the rooms were & the delicious breakfast! The staff were all so nice & very helpful w/booking all my rooms & getting them close together. I will definitely use the hotel again in two yrs when my... More

Was this review helpful? Yes
Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear LeeAnnMB, Thank you for choosing the SpringHill Suites Knoxville for your rooming needs for your son's graduations. It was our pleasure to host your out of town family at our hotel during such a special time for you and your family. I am so happy to hear what a great experience your family had at our hotel. We take... More

Milwaukee
Top Contributor
104 reviews 104 reviews
68 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed April 30, 2014

This is a very nice Springhill - I enjoyed my stay here with just a few concerns. First, the staff is great. They're friendly, hospitable and happy to recommend restaurants if you need it. Second, the location is great too. There are tons of restaurants of all kinds within walking distance and lots of shopping too. It's an especially great... More

Was this review helpful? Yes
Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear Lovewine, Thank you for choosing the SpringHill Suites by Marriott Knoxville! We appreciate you taking the time to review our property from your recent stay. I am so happy to hear what great service my team gave during your stay. We take great pride in providing the highest level of service and accomodations. I can assure we are in... More

philadelphia
Top Contributor
73 reviews 73 reviews
54 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed April 2, 2014

Stayed here in late March and the location was great. The hotel is centrally located and with a ton f shops and restaurnats all within walking distance. There is also an outside path to run on. The room was standard and the service was good, however I found that I had two conditioners instead of a shampoo and conditioner. That... More

Was this review helpful? Yes
Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear Creece007, Thank you for choosing the SpringHill Suites by Marriott Knoxville for your travels to the Knoxville area. We appreciate your business and to take the time to review our hotel. We are so happy to hear what a great stay you had with us. Being located in the Turkey Creek area of Knoxville, we have great shops, places... More

Cleveland, Tennessee
Reviewer
3 reviews 3 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 26, 2014 via mobile

My husband and I decided to stay here so we could shop and eat before a TN Vols game. This property is one of our favorites we've ever stayed at.'The parking lot is huge, the rooms are spacious, and the view is great. The sunrise was gorgeous! We will not stay anywhere else on our frequent trips to Knoxville!

Was this review helpful? Yes
Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear JenFansler, Thank you for choosing the SpringHill Suites by Marriott Knoxville! We are so happy you choose our hotel during football season to catch the big game. I am so happy to hear what a great experience you had at my hotel. We are in a great location in Knoxville to relax before the big game with a lot... More

Atlanta, Georgia, United States
Contributor
11 reviews 11 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 1, 2014

I coordinated a block of rooms at this hotel for our hockey team. The group sales folks were fantastic. The hotel was very nice. It was clean and quite comfortable. The front desk staff were friendly and helpful. Would definitely stay there again!

Was this review helpful? Yes
Scott G, Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear Robyn H, Thank you for choosing the SpringHill Suites by Marriott Knoxville! We appreciate your feedback on our hotel. Thank you for your kind words about my sales team and front desk team. We are lucky to have a service minded team that has a passion to make all our guests happy. I will be pass along your compliments... More

Richland, Washington
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed February 14, 2014

This property is a standard SpringHill Suites with all the fine amenities one would expect, along with a very friendly staff. The location is very convenient, however it is immediately adjacent to I-40. The freeway noise is significant, and much of the sound penetrated into my room. Colleagues travelling with me noticed the same problem in their rooms. It does... More

Was this review helpful? Yes 1
Rebecca P, Operations Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear 59stevem, We appreciate the time you took to fill out our survey. I apologize for the inconvenience that was caused due to the interstate noise. Please do not hesitate to contact me to discuss further or for future reservations to ensure a quieter suite. I will be happy to share your comments to the staff! We take pride in... More

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Additional Information about SpringHill Suites Knoxville at Turkey Creek

Address: 10955 Turkey Drive, Knoxville, TN 37934
Phone Number:
Location: United States > Tennessee > Knoxville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — SpringHill Suites Knoxville at Turkey Creek 2.5*
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Also Known As:
Springhill Suites Knoxville At Turkey Creek Hotel Knoxville

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style
#18 Family Hotel in Knoxville
Hotel Class
Number of rooms
103

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