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All 88 Knoxville hotels

SpringHill Suites Knoxville at Turkey Creek

2.5 of 5 Hotel   |   10955 Turkey Drive, Knoxville, TN 37934
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Ranked #27 of 88 Hotels in Knoxville
Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed August 21, 2014
ThatchersBiscuit Denver, Colorado
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86 reviews from our community

Traveler rating
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    19
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Denver, Colorado
Top Contributor
145 reviews 145 reviews
47 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed August 21, 2014

I stayed here one night and the overall facility is okay, but it is right next to the highway and the road noise is pretty bad - imagine airbrakes throughout the night. The service at the front desk is good. THe layout in the room is a little strange, but it has everything you need.

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Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear ThatchersBiscuit, Thank you for the review of the SpringHill Suites by Marriott Knoxville. I am so happy to hear what great service you received from my front desk team. My team has a passion to provide outstanding service and I am glad that it shows. I wanted to personally apologize to you for the noises you experienced during your... More

Chicago, Illinois
Top Contributor
53 reviews 53 reviews
24 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed August 18, 2014

This Springhill Suites is excellent. Clean rooms, comfortable beds, and friendly service with style. Best of all is the area where it is located, especially for those traveling through. Just about every restaurant or shopping need is within walking distance or a very short drive in a new, clean shopping area. Will definitely stay here again next time we're passing... More

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Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear ilpiccs, Thank you for choosing the SpringHill Suites by Marriott Knoxville. We are so happy to hear what a great overall experience you had at our hotel. I am very pleased that you enjoyed the great Turkey Creek location that we have, close to shops and restaurants all within walking distance. We hope to serve you again in the... More

AL
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed July 30, 2014

This had everything I was looking for - convenient location, comfortable beds, clean bathroom, fast internet, good breakfast, all for a decent price. The front desk staff and the lady keeping the breakfast bar stocked were efficient and courteous. Thank you for a quiet room away from the road noise.

Was this review helpful? Yes 1
Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear MrsRocketScience, Thank you for taking the time to review our hotel. We take great pride in ensuring our guests are satisfied. I am so happy to hear what a great experience you had. My team is always eager to roll out the red carpet to every guest. I am glad you were able to take advantage of the great... More

Contributor
20 reviews 20 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 16, 2014 via mobile

I stayed here for a total of 4 nights. Arriving around midnight I accepted to take the only available room in my booked class, although this one was right at I-75. Definitely not a good idea, so whenever possible try to get one of the rooms further away from that end. Spoke the next morning to Nina, and she offered... More

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Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear The D, Thank you for taking the time to review our hotel. We appreciate and value your feedback. I am sorry that my team did not follow our enviromental policy with the towels. I will be following up with them to avoid in the future. We appreciate your willingness to conserve. Thank you also for pointing out what a... More

Alexandria, Virginia
Top Contributor
82 reviews 82 reviews
26 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed July 13, 2014

I stayed here last weekend for one night and was warmly greeted by Nina who was working the check-in area. I had been on the road for nine long hours and she found a room promptly for me. The entire front desk staff was helpful and cordial and I couldn't have asked for more. I only stay at Marriott properties... More

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Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear Libertyva9, Thank you for choosing the SpringHill Suites by Marriott Knoxville for your lodging needs in our area. I am so happy to hear what great service you recieved from my front desk team. They take great pride in providing the highest level of service to all our guests. As we previously discussed, I am truly sorry for the... More

Rochester Hills, Michigan
Senior Contributor
47 reviews 47 reviews
26 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed July 12, 2014

We recently spent a night at this SpringHill Suites on our way home from Florida. Upon arrival the lady at the reception desk was very kind and welcoming. She noticed we were very tired after a long day on the road and quickly gave us a key to the room. We have stayed at other SpringHill properties, and this was... More

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Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear Theresa K, Thank you for choosing the SpringHill Suites by Marriott Knoxville. We are so happy to hear what a great stay you had with us on your way home from Florida. We take great pride in providing the highest level of service and accoodations to all our guests. I am thrilled that you experienced it first hand. Thank... More

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 3, 2014

I have been staying at the hotel for business because of the convienient location. Staff are friendly and help when asked. Recently though, the card reader on the doors has been broken, so if you go out late at night, you cant get back in until the night manager comes to the door and manually opens it. Also, trying to... More

Was this review helpful? Yes 2
Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear Mike B, Thank you for reviewing the SpringHill Suites by Marriott Knoxville! I am so happy to hear what great service my team has been giving you. We value all our guests and want to ensure we provide every guest with the highest level of service. I do want to apologize to you about the key reader at the... More

Perrysburg, Ohio
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed June 30, 2014

After a long road trip to Hilton Head, we needed a place to stay on our way back to Ohio. For a family of our size (7), no little hotel room will do. A suite is what we needed - after stopping in on the east side of Knoxville to another Marriott affiliated hotel, the manager was awesome there to... More

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Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear Flunkytown6755, Thank you for your awesome review of the SpringHill Suites by Marriott Knoxville. I am so happy to hear what a great experience you and your family had while staying at my hotel. The extra space in our suites allow all our guests to have more space especially with a larger family. Thank you for the great comment... More

Dallas, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 29, 2014

Clean, well maintained hotel with very friendly staff. The hotel's location is excellent and within walking distance of several restaurants. Only draw back is the proximity to I-75 and the truck noise at night while you are sleeping.

Was this review helpful? Yes
Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear Clayton E, Thank you for review of the SpringHill Suites by Marriott Knoxville. We appreicate your great comments on the hotels cleanliness and staff. We take great pride in providing the highest level of service and accomodations and am happy to hear of your great experience. As you mentioned, we are located next to the interstate but would love... More

Winchester, Virginia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 14, 2014

When we checked in, KJ took the extra step to make sure we had the extra towels we requested before going to our room. Everything was clean, towels were nice & fluffy, beds & pillows were comfy. Breakfast was good. We will definitely be staying here again. Great stay for a great price!

Was this review helpful? Yes
Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear JustMarcy, Thank you for your recent review on our hotel. We take great pride in providing the highest level of service and accomodations to all our guests. I am so happy to hear what a great overall stay you had and in particular what great proactive service KJ gave you during your stay. I will be personally passing along... More

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Additional Information about SpringHill Suites Knoxville at Turkey Creek

Address: 10955 Turkey Drive, Knoxville, TN 37934
Location: United States > Tennessee > Knoxville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — SpringHill Suites Knoxville at Turkey Creek 2.5*
Number of rooms: 103
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Also Known As:
Springhill Suites Knoxville At Turkey Creek Hotel Knoxville

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