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SpringHill Suites Knoxville at Turkey Creek

2.5 of 5 10955 Turkey Drive, Knoxville, TN 37934
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Certificate of Excellence 2014
SpringHill Suites Knoxville at Turkey Creek
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SpringHill Suites Knoxville at Turkey Creek
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89 reviews from our community

Traveler rating
    41
    26
    19
    3
    0
See reviews for
30
11
5
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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    (89)
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    (26)
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    (37)
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Charlotte
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

The entire staff was so courteous. Particularly the front desk staff. The breakfast area was great. And the food selection was perfect. I look forward to a return visit, and will inform my colleagues about this hotel.

Was this review helpful? Yes
Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear RobertS, Thank you for choosing the SpringHill Suites by Marriott Knoxville. We appreciate you taking the time in reviewing our hotel. We take great pride in providing the highest level of service and accomodations to all our guests. I am so happy to hear what a great experience you had. We look forward to serving you again in the... More

West Palm Beach, Florida
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Upon arrival to the hotel, I was immediately acknowledged. Great ambiance I was new to the area and asked for local places to eat, no hesitation in recommending local restaurants (depending on your taste buds). The hotel is well maintained and centrally located in the heart of it all. You can walk to many restaurants and coffee houses. Yes, I... More

Was this review helpful? Yes
Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear HashathM, Thank you for choosing the SpringHill Suites by Marriott Knoxville and for reviewing our hotel. We are so happy to hear what a great stay you had with us. I am happy to hear what a great job my team did in recomending local restaurants to you during your stay. As you mentioned, we are in a great... More

Parrottsville, TN
Reviewer
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 7, 2014

What a great stay. It was our 61st anniversary and everyone there made it very special for us. Martha, who sets up food was perfect and very friendly. Others at the hotel that went out of their way for us were DAISY, ULGA, ROSALBA, SCOTT GROTH, MELANIE, KORTNEY AND OTHERS WHO I WAS NOT ABLE TO GET NAMES. Then, after... More

Was this review helpful? Yes
Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear TNMarianne, Thank you for choosing the SpringHill Suites by Marriott Knoxville Turkey Creek for such a specail occasion. It was our pleasure hosting you on your 61st Anniversary. I am so happy to hear what great personalized service you experienced during your stay. We take great pride in providing a great guest experience to all our guests that is... More

Denver, Colorado
Top Contributor
166 reviews 166 reviews
54 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed August 21, 2014

I stayed here one night and the overall facility is okay, but it is right next to the highway and the road noise is pretty bad - imagine airbrakes throughout the night. The service at the front desk is good. THe layout in the room is a little strange, but it has everything you need.

Was this review helpful? Yes
Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear ThatchersBiscuit, Thank you for the review of the SpringHill Suites by Marriott Knoxville. I am so happy to hear what great service you received from my front desk team. My team has a passion to provide outstanding service and I am glad that it shows. I wanted to personally apologize to you for the noises you experienced during your... More

Chicago, Illinois
Top Contributor
58 reviews 58 reviews
27 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed August 18, 2014

This Springhill Suites is excellent. Clean rooms, comfortable beds, and friendly service with style. Best of all is the area where it is located, especially for those traveling through. Just about every restaurant or shopping need is within walking distance or a very short drive in a new, clean shopping area. Will definitely stay here again next time we're passing... More

Was this review helpful? Yes
Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear ilpiccs, Thank you for choosing the SpringHill Suites by Marriott Knoxville. We are so happy to hear what a great overall experience you had at our hotel. I am very pleased that you enjoyed the great Turkey Creek location that we have, close to shops and restaurants all within walking distance. We hope to serve you again in the... More

AL
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed July 30, 2014

This had everything I was looking for - convenient location, comfortable beds, clean bathroom, fast internet, good breakfast, all for a decent price. The front desk staff and the lady keeping the breakfast bar stocked were efficient and courteous. Thank you for a quiet room away from the road noise.

Was this review helpful? Yes 1
Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear MrsRocketScience, Thank you for taking the time to review our hotel. We take great pride in ensuring our guests are satisfied. I am so happy to hear what a great experience you had. My team is always eager to roll out the red carpet to every guest. I am glad you were able to take advantage of the great... More

Senior Contributor
22 reviews 22 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 16, 2014 via mobile

I stayed here for a total of 4 nights. Arriving around midnight I accepted to take the only available room in my booked class, although this one was right at I-75. Definitely not a good idea, so whenever possible try to get one of the rooms further away from that end. Spoke the next morning to Nina, and she offered... More

Was this review helpful? Yes
Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear The D, Thank you for taking the time to review our hotel. We appreciate and value your feedback. I am sorry that my team did not follow our enviromental policy with the towels. I will be following up with them to avoid in the future. We appreciate your willingness to conserve. Thank you also for pointing out what a... More

Alexandria, Virginia
Top Contributor
87 reviews 87 reviews
26 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed July 13, 2014

I stayed here last weekend for one night and was warmly greeted by Nina who was working the check-in area. I had been on the road for nine long hours and she found a room promptly for me. The entire front desk staff was helpful and cordial and I couldn't have asked for more. I only stay at Marriott properties... More

Was this review helpful? Yes
Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear Libertyva9, Thank you for choosing the SpringHill Suites by Marriott Knoxville for your lodging needs in our area. I am so happy to hear what great service you recieved from my front desk team. They take great pride in providing the highest level of service to all our guests. As we previously discussed, I am truly sorry for the... More

Rochester Hills, Michigan
Senior Contributor
45 reviews 45 reviews
24 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed July 12, 2014

We recently spent a night at this SpringHill Suites on our way home from Florida. Upon arrival the lady at the reception desk was very kind and welcoming. She noticed we were very tired after a long day on the road and quickly gave us a key to the room. We have stayed at other SpringHill properties, and this was... More

Was this review helpful? Yes
Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear Theresa K, Thank you for choosing the SpringHill Suites by Marriott Knoxville. We are so happy to hear what a great stay you had with us on your way home from Florida. We take great pride in providing the highest level of service and accoodations to all our guests. I am thrilled that you experienced it first hand. Thank... More

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 3, 2014

I have been staying at the hotel for business because of the convienient location. Staff are friendly and help when asked. Recently though, the card reader on the doors has been broken, so if you go out late at night, you cant get back in until the night manager comes to the door and manually opens it. Also, trying to... More

Was this review helpful? Yes 2
Scott G, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Dear Mike B, Thank you for reviewing the SpringHill Suites by Marriott Knoxville! I am so happy to hear what great service my team has been giving you. We value all our guests and want to ensure we provide every guest with the highest level of service. I do want to apologize to you about the key reader at the... More

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Additional Information about SpringHill Suites Knoxville at Turkey Creek

Address: 10955 Turkey Drive, Knoxville, TN 37934
Location: United States > Tennessee > Knoxville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — SpringHill Suites Knoxville at Turkey Creek 2.5*
Number of rooms: 103
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Also Known As:
Springhill Suites Knoxville At Turkey Creek Hotel Knoxville

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