We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Four Points by Sheraton Knoxville Cumberland House and Knoxville?

We'll send you updates with the latest deals, reviews and articles for Four Points by Sheraton Knoxville Cumberland House and Knoxville each week.

Four Points by Sheraton Knoxville Cumberland House

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 14 reviews
14 Reviews
5.0 of 5 stars
5
4.0 of 5 stars
5
3.0 of 5 stars
1
2.0 of 5 stars
1
1.0 of 5 stars
2
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#11 of 83 hotels in Knoxville
Description:
The Best in Town Got Better. Make sure to plan a stop by the Four Points by Sheraton Knoxville Cumberland House Hotel and enjoy some real hospitality... The Best in Town Got Better. Make sure to plan a stop by the Four Points by Sheraton Knoxville Cumberland House Hotel and enjoy some real hospitality and comfort. The smiles are genuine, and so is our commitment to great service. We're in the Fort Sanders Historic District, and steps from the Knoxville Convention Center and University of Tennessee. We have the event space, and the comfortable atmosphere you want. Not to mention the personal attention and service. more » « less
  • Address
    1109 White Ave
    Knoxville, TN 37916
Check Rates: $125 Avg. Price
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.

TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.5 of 5 stars Based on 14 traveler reviews
  • What to Expect:
    • 4 based on 11 reviews Rooms
    • 3.5 based on 11 reviews Service
    • 3.5 based on 11 reviews Value
    • 4 based on 11 reviews Cleanliness
    • 3.5 based on 3 reviews Dining
  • Recommended For:
    • 50% based on 14 reviews Older travelers
    • 40% based on 14 reviews Families with teenagers
    • 30% based on 14 reviews Families with young children
    • 20% based on 14 reviews Young singles
    • 10% based on 14 reviews Business travelers

Reviews of Four Points by Sheraton Knoxville Cumberland House

( 1-10 of 14 )
Save Review
4 of 5 stars
Chicago, IL
Jul 14, 2008

I wish Trip Advisor allowed a rating of 3.5 stars, because that's what I'd give this property. I'm a big fan of Starwood & Sheraton properties and have stayed at many. True to the Sheraton properties, this location was very clean with a comfortable bed and nice bathroom. It's also a great location - right between the University and the... more

Jun 23, 2008

This is almost a new hotel. We were coming back from Charleston , SC on our way to Ohio. We decided to book the Four Points by Sheraton in Knoxville as it was a convient location on the way back. Check in was smooth. The rooms were clean and comfortable. (BEWARE OF LOCATION)!!! This hotel is built next to aparments... more

Save Review
4 of 5 stars
Colorado Springs
Apr 5, 2008

Despite the weather (it happen to be raining this particular week), the Four Points Hotels was a welcomed surprise. Notably, the hotel offers inviting room accomodations and modest gym facilities. Hotel customer services was a wonderful experience. Hotel staff member "Claude", in particular, defined what the Sheraton name stands for. If your fortunate enough to meet Claude, expect nothing less... more

Save Review
2 of 5 stars
Kingsport, Tennessee
Mar 11, 2008

The lobby and the hotel are, overall, very nice looking. However, after checking in and riding in the elevators, I had doubts. The elevators took about 10 minutes to get to the lobby -- there aren't that many floors, and their parking lot was empty, so I can't imagine why they were so slow. As I got in the elevator,... more

Save Review
1 of 5 stars
SF Bay Area
Mar 11, 2008

Nice rooms but horrible service. We flew from California to Atlanta on Saturday and drove in a downpour to Knoxville, arriving just before 9pm. The hotel restaurant was still (barely) open, so we had dinner. The service was snail pace slow. Our daughter had an audition for the UTK Pride of the Southland Marching Band the next morning at 8:30am... more

Save Review
5 of 5 stars
Tennessee
Feb 29, 2008

This hotel is located right off of the Cumberland Strip in the heart of the University of Tenn. campus. It is a beautiful hotel with wonderful accomodations. We have stayed here twice and had a chance to use all of the assets that the hotel has to offer. The rooms are beautiful and VERY Clean! Staff was very knowledgeable and... more

Feb 21, 2008

I agree that I try to stay at Starwoods and so stayed here for the points. But, I was glad I did. I stayed here for business when I came in 06 and returned to the same property on two subsequent visits. It is not right downtown like the Hilton, but it is still a very convenient location. I easily... more

Save Review
5 of 5 stars
Little Rock, Arkansas
Feb 19, 2008

We thoroughly enjoyed our two-night stay at the Sheraton Cumberland House Hotel. The hotel is very convenient to the University of Tennessee, where our son is a student, and the room we had was attractive, comfortable, and well-maintained. In addition, the hotel restaurant is quite good. We ate three meals there, and thought all of them were much better than... more

Save Review
3 of 5 stars
Arlington, Virginia
Aug 18, 2007
0/3 found this review helpful

Maybe I am to hash on the hotel because Knoxville was such a disappointment! The hotel was average with ok big size room and medium bathroom. We were going to stay three nigths but checked out after two because Knoxville is not really exciting. We also went to Dollywood - do yourself a favour and stay away unless you like... more

Save Review
5 of 5 stars
San Antonio, TX
Jun 6, 2007
3/3 found this review helpful

As a frequent business traveler (125+ nights a year), I have had two of the best experiences ever at the Cumberland house hotel. Claude at the front desk provides service equaling that of a 5-Star hotel. I have had a couple of minor issues when I have stayed and he handled them quickly and efficiently. The first time I stayed... more

Reviews of Four Points by Sheraton Knoxville Cumberland House

( 1-10 of 14 )
Travelers Who Viewed This Property Also Viewed
Location: Knoxville, TN
$129*
Check Rates
Location: Knoxville, TN
$150*
Check Rates
Location: Knoxville, TN
$134*
Check Rates
*Average price
Write Your Own Hotel Review
Been to Four Points by Sheraton Knoxville Cumberland House? Share your experiences!

Do You Own Four Points by Sheraton Knoxville Cumberland House?

Four Points by Sheraton Knoxville Cumberland House Address

1109 White Ave, Knoxville, TN 37916