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Value Inn Motel - Knoxville / Chilhowie

3207 East Magnolia Avenue, Knoxville, TN 37914 (Formerly Americas Best Value Inn)
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1 room 1 guest
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Value Inn Motel - Knoxville \/ Chilhowie
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12 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    2 of 5 stars
  • Location
    1.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
  • All months
    (12)
  • Mar-May only
    (2)
  • Jun-Aug only
    (7)
  • Sep-Nov only
    (1)
  • Dec-Feb only
    (2)
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1 review
1 of 5 stars Reviewed January 23, 2015

Went here with my husband & 2 small children! Went into a room where the door looked like it had been kicked in & security lock was broke off! Also burn holes all in bed covers!! Awful! Very noisy all around & not so appealing people walking all around! Went to ask if we could get a different room &... More 

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1 review
1 of 5 stars Reviewed February 2, 2014

Spent night looking out to make sure cat was safe...cars drove up all through night blowef horns and picked up people...ref Cadillacs dropped off women..think police dept needs to watch activity there...people always wondering around in parking lot...felt very unsafe..would not stay there ever again

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Asheville, North Carolina, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 19, 2013

Like some of the others below, looked and booked online. The photo online looks normal but the actuality is that this lodging is in a very questionable part of town and there is no doubt that highly suspicious activities were taking place in some of the rooms. Got there, checked in with my daughter in tow. 3 minutes to be... More 

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Ken T, Manager at Value Inn Motel - Knoxville / Chilhowie, responded to this review

Dear Ted M, On behalf of the staff and management of Americas Best Value Inn, I would like to apologize for any issues you encountered during your visit. I am sorry that we were not able to meet your expectations. I respect your decision and hope that you stay at any of our Americas Best Value Inns located across the... More 

Red Oak, Texas, USA
Level Contributor
45 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed July 12, 2012

I have had so much luck with ABVI until Knoxville/Chilhowie. I made the mistake of not checking the reviews when we were driving from Raleigh, NC to Knoxville. This place is a DUMP....they even have signs outside for "hourly" rates for guess who....the street walkers! The surrounding neighborhood is not much better. There were people repairing cars in the parking... More 

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knoxchil, Manager at Value Inn Motel - Knoxville / Chilhowie, responded to this review

Dear Bev C, Thank you for sharing a review with us. I am sorry to hear about the negative experience you encountered. We do not have any signs posted stating that we rent rooms by the hour. I am not sure what you are referring to? I am sorry we couldn't meet your expectations. Regards, Ken-GM Americas Best Value Inn-Knoxville,... More 

Rotorua, New Zealand
Level Contributor
88 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed July 7, 2012

As soon as I told our taxi driver where we were staying, he warned us he was taking us to a motel in a 'not so good' part of town, and that prostitutes and drug dealers work from there. We were unfazed, but he wouldn't leave until we had checked in and were safely in our room. The young man... More 

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knoxchil, Manager at Value Inn Motel - Knoxville / Chilhowie, responded to this review

Dear HinemoaHoney, Thank you for sharing a review with us. I am glad that you gave us the opportunity to serve you. If you return to the area, we would like to have you stay with us again or at another one of Americas Best Value Inns located across the Country. Regards- Ken Americas Best Value Inn-Knoxville TN More 

Oswego, NY
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed June 16, 2012

I would not be surprised if the majority of this joint's clientele don't pay by the hour. Arrived without reservations after 8-hours of driving and was met at front desk by a man who could barely speak English while my wife waited in the car. I put the room on my Visa and went to go to the room. While... More 

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knoxchil, Manager at Value Inn Motel - Knoxville / Chilhowie, responded to this review

Paul K, Thank you for sharing your opinion with us. I appreciate the fact that you took the time to let us know of your concerns. Unfortunately, I was on vacation and did not get the chance to review your complaint. Please contact me directly to discuss the issue. Regards, Ken, GM Americas Best Value Inn-Knoxville TN More 

Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed April 17, 2012

The room was reasonably clean, but not entirely secure. there were multiple residents who stared whenever we werent in our room and made us feel quite uneasy. The guy who owned it was lovely and very helpful- he was obviously keeping an eye on us and making sure we were safe. His family were all lovely. However, on our first... More 

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knoxchil, Manager at Value Inn Motel - Knoxville / Chilhowie, responded to this review

Dear Aimeejaney, Thank you for your taking the time to share a review with us. I am glad that you enjoyed our clean rooms and friendly service. We are not aware of any issues such as gunshots taking place at our property. Please know that all claims will be further investigated and the appropriate action taken. Regards, Ken Americas Best... More 

Madison, WI
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 15, 2012

I would like to echo some of the opinions above. THE PARKING LOT IS NOT EVEN SAFE. There were many shady characters hanging out very late at night; there were people that looked like they were in the middle of some kind of sex-proposition, there were terribly beaten-down cars all over the parking lot except one really gorgeous Mercedes... UM.... More 

Was this review helpful? Yes 1
knoxchil, Manager at Value Inn Motel - Knoxville / Chilhowie, responded to this review

Dear Marie S, Thank you for taking the time to share a review with us. I am sorry that we could not meet your expectations. Regards, Ken Americas Best Value Inn-Knoxville, TN More 

Athens
Level Contributor
104 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
1 of 5 stars Reviewed July 6, 2011

The worst hotel I've ever stayed in--and I've stayed in some dumps. We arrived late at night to find the parking lot haunted by hookers and drunks. We had to check in through a bulletproof glass window while standing outside and then walk through the drunks to our rooms. It was unsafe to say the least. Our rooms were dirty,... More 

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North Carolina
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 20, 2011

We took a little weekend getaway for Father's Day. I found this hotel online with only 2 other reviews, both were simple and seemed positive enough. Our visit: Pros....... Smelled very clean when we walked in. In fact the furniture was “slick” with polish residue. We had to wipe it all down (including the headboard) with toilet tissue (there was... More 

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knoxchil, Manager at Value Inn Motel - Knoxville / Chilhowie, responded to this review

Thank you for taking the time to share your comments. We use comments like these to improve our facility. All of the issues you informed us about have been addressed with our staff. Thank you for sharing the positive comments about the cleanliness and staff. As you know we strive to provide the best value for your dollar. More 

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