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Americas Best Value Inn & Suites Knoxville

300 Merchants Drive, Knoxville, TN 37912
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1 room 1 adult
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Americas Best Value Inn & Suites Knoxville
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32 Reviews from our TripAdvisor Community

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Northville
1 review
1 of 5 stars Reviewed 2 weeks ago

The person wo took the reservation possibly did not communicate accurately what was requested. Anyhow when we arrived, our reservation was not correct and the person at the desk was not willing to do anything to correct the situation. I had asked for two beds and a cot. The cot was not provided.( I could have a king sized bed... More 

Helpful?
Thank SOR66628
Galt, California
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Don't stay here! I had stayed at a different Americas Best Value Inn in Las Cruces and thought this one might be OK based on the last. Wrong! On my return I stayed at the Best Western on the other side of the Interstate and it was fine, for about thirty dollars additional. Had a terrible night's sleep, something was... More 

Helpful?
Thank Fred D

Travelers are raving about these Knoxville hotels

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed December 8, 2015 via mobile

what a shothole drive on. place is filth. not even cleaned. what a disater. carpet filthy. old furniture. old box tvs old man at front desk took 20 minutes to type in my information he stated he just sale rooms. in blue jeans suspenders

Helpful?
Thank shortcut61
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed November 14, 2015 via mobile

Tried to have a night of sleep with my family while driving south. Terrible experience... Total lack of hygiene, everything pretty much dirt, from the entrance door to the bathroom. The bath tub was horrible, lots of stains on it. Overall the room was looking like a Walking Dead movie set...

Helpful?
1 Thank Daniel M
Atlanta, Georgia
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 18, 2015

the rate was cheap, but the room was not fit to stay in. The toilet was not bolted down and rocked when you sit down. The base of the toilet have a brown stain all around the back half of the base as it met the floor. The soap that was provided was the smallest I have been given at... More 

Helpful?
Thank frank c
Knoxville, Tennessee
2 reviews
1 of 5 stars Reviewed August 1, 2015

unfortunately we are here now and we booked for a week. when we got to our room, im nt sure where to begin the list so here it goes we had one hand towel no bath towels and no face towels! there was a ROACH running around in microwave, ur TV has no sound AT ALL we have called twice... More 

Helpful?
Thank Reggie G
Fairbanks, Alaska
Level Contributor
57 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
1 of 5 stars Reviewed July 8, 2015

This was so unlike the other America's Best Value Inns that we have stayed in. The owner took my money, THEN told me that the water would be out for "awhile". The TV did not have a remote; when I asked for one, the owner brought me a remote for another kind of TV. The beds didn't have fitted sheets.... More 

Helpful?
Thank ungaknunap
aviknox, Manager at Americas Best Value Inn & Suites Knoxville, responded to this review

I would like to personally thank you for sharing your experience with us. I am sorry that you didn't enjoy your stay at our hotel. As of recently, our hotel is going under a restoration to achieve better customer satisfaction. We are currently painting all the rooms in the hotel and also the outside. We have added some refrigerators and... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 10, 2015 via mobile

This was THE absolute worst stay I've EVER had in any kind of hotel/motel. They claim to have "truck parking", first of all. There is no actual truck parking. They expect you to maneuver your rig around the buildings (very, very tight) and then park in about 20 car parking spaces, provided they don't have cars in them. Second, the... More 

Helpful?
1 Thank LeonandMarissa C
aviknox, Manager at Americas Best Value Inn & Suites Knoxville, responded to this review

Dear LeonandMarissa C, Thank you for posting your review. We gladly appreciate you opinion. I would like to inform you that we are currently updating our property and changing things from bedding to A/C to painting. We also have a continuous pest control service that come to service our property. We would like to offer you 20% off of your... More 

columbus, Ohio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 20, 2015 via mobile

Hotel room was disgustingly dirty. The sheets were stained and dirty. Mattress was torn and shredded. Bathtub was almost black. There were holes in the wall. This hotel is a health hazard. Doesn't even deserve to be rated! We saw the room and turned around and left.

Helpful?
Thank active01
aviknox, Manager at Americas Best Value Inn & Suites Knoxville, responded to this review

Dear active01, Thank you for your stay at our hotel. I am very sorry that you didn't enjoy your stay with us. We are currently updating our property and are making sure that our guests have the best experience possible. If you ever come back in the area, we would like to offer you 20% off of your next stay... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 19, 2015 via mobile

Very comfortable room great value. Will stay again and look for this chain on next trip Stayed at Loudon Tenn on this trip as well. Very friendly and helpful front desk help and clean. Comfortable room Will look for your chain on next trip.

Helpful?
Thank Judyjerrymikel
aviknox, Manager at Americas Best Value Inn & Suites Knoxville, responded to this review

Dear JudyJerryMikel, Thank you for your honest feedback regarding your visit. I am pleased to learn that you enjoyed your visit with us. We hope to see you on future travels. Regards, Avi-Manager Americas Best Value Inn and Suites-Knoxville, TN More 

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