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Americas Best Value Inn & Suites Knoxville

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300 Merchants Drive, Knoxville, TN 37912
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Americas Best Value Inn & Suites Knoxville
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Americas Best Value Inn & Suites Knoxville
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24 reviews from our community

Traveler rating
    2
    2
    1
    4
    15
See reviews for
2
8
3
4
Rating summary
  • Location
    2.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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columbus, Ohio
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

Hotel room was disgustingly dirty. The sheets were stained and dirty. Mattress was torn and shredded. Bathtub was almost black. There were holes in the wall. This hotel is a health hazard. Doesn't even deserve to be rated! We saw the room and turned around and left.

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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW via mobile

Very comfortable room great value. Will stay again and look for this chain on next trip Stayed at Loudon Tenn on this trip as well. Very friendly and helpful front desk help and clean. Comfortable room Will look for your chain on next trip.

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North Carolina Smoky Mountains, North Carolina
1 review
1 of 5 stars Reviewed 1 week ago

About a month after my trip I looked at my credit card statement and I had double charges on my statement. We stayed 3 nights and the man up front who didn't even speak English charged my card 3 nights for 2 rooms when in reality we only had one room. I called repeatedly and received the run around from... More 

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Westland, Michigan
1 review
1 of 5 stars Reviewed 2 weeks ago

Shower looked like it hadn't been cleaned since the place opened rooms were very dirty and that is being nice. The amount of drug activity was crazy, there was a drug deal and I am being serious every two minutes in the parking lot, prostitution in the parking lot. The bed had cigarette holes in the sheets and bedspread. Dingy... More 

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2 reviews
1 of 5 stars Reviewed 2 weeks ago

We stayed there from May 7-May10, 2015. The room was ok on initial sight, but the bathroom was something to be seen. Cigarette burns on the bathtub, the wall behind the door had a shoeprint on it along with spackle dust on the baseboard and floor. It looked like damage was done on the wall from the door handle smacking... More 

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1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

Made a reservation and my credit card was charged at the time of the booking and the HOTEL MANAGER charged my credit card again the day we checked in. The managers name is AVI once customers call to complaint he magically disappears and is never on the property to answer the calls and rectify the mistake. This man is a... More 

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Knoxville, Tennessee
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 4, 2015 via mobile

The overall condition of this place is horrible. The rooms were dirty, minifridge stopped working the first night followed by the microwave and the the TV. The place is infested with roaches. I have read the other reviews and none of the upgrades they said they made are true! The Owner of the place was very rude to us and... More 

Was this review helpful? Yes 1
Allegan, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 10, 2015 via mobile

bath towels more the size of hand towels and only two in our room, so threadbare one person needed two, dirty carpeting, very poor lighting in bathroom, dirty tabletop, coffee and a day old doughnut for breakfast.

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 3, 2015

My husband and I usually stay at Americas Best Inn as the prices are generally reasonable and the rooms are clean. This one however, was beyond disgusting. The first room we had the thermostat didn't work and we asked for another room. The second room we got was horribly dirty. The bathroom floor was filthy and so was the tub.... More 

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed December 29, 2014

Had to ask for another room the first room was disgusting. The location was right by a on ramp so we heard traffic all night long. The check out person made me stand there while he finished his game on the ps3. Will not go back to this hotel chain.

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