The hotel itself is nice, clean and easily accessible but don't expect warm fuzzies from staff. I heard on more than one occasion them talking badly about each other and also not very nice to customers leaving you with a not so "welcome home" feeling. This hotel needs a good cleaning out in the personnel department! Its quite a shame... More

We stayed here for a few days while looking around Knoxville. It wasn't bad. It had free wi-fi, parking, and a warm continental breakfast (eggs, sausage, biscuits/gravy and waffles). It's right off the freeway and there are plenty of places to eat. We wanted to eat at Puleo's Grill (walking distance) since they have good reviews, but didn't get a... More

I had booked this hotel on our way home back home and found it to be a nice hotel. The staff at the lobby were very friendly and helpful at both check in and out. The room was clean and well maintained. We used the exercise room and pool and found them clean as well. We were really surprised by... More

We stayed here passing through on a trip back north from Florida. It is clean and well cared for. The hot breakfast was really good and the breakfast attendant made sure everything was clean, fresh and hot. We will definitely stay here again if we are in the area.

We stayed here one night as a stopover on the way home from a beach vacation. It was conveniently located near the highway. When we entered the lobby we were met with a strong unpleasant odor which was apparently caused by someone melting a plastic container in the microwave.... the odor had not completely disappeared the next morning. The lobby... More

This was an over night stay on our way back home. The hotel was clean and the staff was friendly. Everything was well maintained and the free breakfast was a nice surprise with scrambled eggs, sausage,biscuits and southern gravy, sweet rolls, cereal and a waffle maker. Not the Ritz Carlton but clean and quiet. Lots of local restaurants within walking... More

My family has always had a great time there-clean and wonderful hotel and Elizabeth the breakfast lady is excellant as well as Laura the manager and the entire staff. Our grandson loves the indoor pool and jacuzzi. Over all just a great experience.

Upon arrival, we found bed bugs in 2 rooms. Having to leave for a scheduled event, we returned to the news that the manager came while we were gone. We had her contacted and she refused to come back. We were stuck in the lobby until around 2am while I, (not the staff or any representative for them) inspected all... More

The wed site stated that it was a heated indoor pool, it was not and we could not swim as the water was way too cold. Also, the water in the bathroom took 10 minutes to finally become luke warm at best. Could not even get enough hot water to shower with.