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All 88 Knoxville hotels

Courtyard Knoxville West/Bearden

3.0 of 5 Hotel   |   250 Brookview Centre Way, Knoxville, TN 37919
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Ranked #8 of 88 hotels in Knoxville
A recent review
5 of 5 stars reviewed 2 days ago
VulcanProbe
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  • Reviews (49)
  • Photos (36)
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49 people have reviewed this hotel

Traveler rating
    35
    11
    3
    0
    0
See reviews for
12
8
5
16
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Contributor
14 reviews 14 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

A new hotel that is more like a Westin than a Courtyard. Terrific, spacious rooms with modern decor, excellent fitness center and even a salt water pool, There is a nice lounge and bistro. Stafd us very courteous and helpful. Definitely a great place to stay.

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Knoxville West/Bearden, responded to this review

Dear VulcanProbe, Thanks so much for your review and recommendation! We appreciate hearing from you and are glad to know you enjoyed your stay and the level of service we provide. Thank you especially for recognizing the staff, I will be sure to share your kind comments. We look forward to seeing you on a return trip. Best, Vincent Andreula... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Positives - Very Good Service, Spacious Room, Overall Cleanliness Negatives - Dining Choices, Parking Positives Very Good Service - For instance, I had an older Marriott gift card that I used to pay for the room. Marriott switched gift card platforms in the past year. Many travelers know that using gift cards, no matter the brand, can be a hassle.... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Knoxville West/Bearden, responded to this review

Dear EagleDad70, It’s wonderful to hear from you. Your kind review serves as encouragement to our team who work hard to provide a pleasant stay. Thank you for staying with us and we hope to see you again. Best, Vincent Andreulla General Manager More

Asheville, North Carolina
Top Contributor
137 reviews 137 reviews
15 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

By the way, did I mention it was just newly opened? It almost smells too new. Check-in was great and Josh was more than accommodating even though they did not have my platinum number on file. He and the housekeeping staff were excellent and fast in getting my room feather free. The lobby is comfortable and is the "new" Marriott... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Knoxville West/Bearden, responded to this review

Dear Erik B, We are happy to hear from you and glad to know your stay was pleasant. We appreciate you taking the time to share your experience. Your recommendation serves as encouragement to our associates who genuinely care about providing each guest with an enjoyable stay. We look forward to a return visit. Best, Vincent Andreula General Manager More

Stanford, Kentucky
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here during a 3 day convention July 4th weekend. It was only 6 minutes from UT and just off I-40.This hotel was virtually brand new and was handy to everything , especially all the stores and restaurants on Kingston Pike. The staff were excellent as was the housekeeping. Breakfast is available and you get a lot for the... More

Was this review helpful? Yes
Bakersfield, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The courtyard Marriott in Knoxville Tennessee on Brookview Centre Way is an extremely pleasant hotel. So nice in fact I didnt want to leave. Beautiful hotel, grounds, super clean rooms and very nice restaurant in the lobby area. We enjoyed cocktails and appetizers the first night and breakfast in the morning. The hotel appears pretty new and has very helpful... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Knoxville West/Bearden, responded to this review

Dear labornurse_rn, We are pleased to hear from you. Proving you with a pleasant stay is our highest priority. I appreciate you taking the time to write to let us know we succeeded. Your comments serve as encouragement to our associates who work hard to make our guests feel at home. We appreciate you staying with us and look forward... More

Lima, Peru
Top Contributor
119 reviews 119 reviews
21 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this Courtyard for six days and everything went well. The room was clean, the bed was comfortable, the internet worked and the staff was very helpful. The location in West Knoxville is convenient for shopping or taking a day trip to the Smokies.

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Knoxville West/Bearden, responded to this review

Dear SilverLlama, Thank you for taking the time to share your review with us. It is encouraging to hear that your extended stay was enjoyable; we work hard to provide a pleasant stay. Your kind comments are appreciated and we look forward to a return visit. Best, Vincent Andreula General Manager More

1 review
5 of 5 stars Reviewed 2 weeks ago

I absolutely loved the Courtyard Knoxville West/Bearden. The rooms were so comfortable and very clean. The staff was GREAT!!! They recommended so many things for me to do during my stay in Knoxville and I am forever grateful for their generosity. The only recommendation I would have would be to open up a smoothie bar in their lobby, maybe a... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Knoxville West/Bearden, responded to this review

Dear Kayla M, I’m so glad you enjoyed our service and amenities! Incredible reflections like yours assist us in delivering a pleasant experience. I will share your kind remarks with the team. Thank you for your time in reviewing our hotel, and we hope to host you again soon. Best, Vincent Andreula General Manager More

Memphis, Tennessee
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have nothing but good things to say about this hotel. It's new and clean. The lobby is comfortable and inviting. The patio is a perfect place to sip a glass of wine by the fire. Good food is nearby. The rooms are tastefully, if not sparsely appointed. The bed is comfortable and made for a good night's sleep. Directv... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Knoxville West/Bearden, responded to this review

Dear Jasmallen, Thank you for taking the time to share your review with us. It is encouraging to hear you liked our hotel and friendly associates; we work hard to provide a pleasant experience. Your kind comments are appreciated and we look forward to a return visit. Best, Vincent Andreula General Manager More

Nashville, Tennessee
Top Contributor
58 reviews 58 reviews
38 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at this property on a recent vacation to East Tennessee. I usually stay at Marriott properties near Cedar Bluff but I decided to give this property a try. I am so glad that I did! It is a practically brand new, ultra-modern Courtyard. I was blown away. This is now my go-to hotel in Knoxville. Upon arrival, the... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Knoxville West/Bearden, responded to this review

We appreciate you taking the time to review your experience. Our team understands and believes that our guests deserve a pleasant stay and we continue to seek new ways to impress. I will be sure to share your nice comments with our associates; they work hard to deliver superior service. Thanks again and we look forward to your next visit.... More

1 review
5 of 5 stars Reviewed 3 weeks ago

A beautiful new modern hotel with superb customer service. Having stayed here a couple of times the rooms have always been clean and fresh. The rooms are only part of the experience. The customer service and attention to detail is outstanding. Plenty of places within walking distance to get food and drinks. Can't beat the experience!

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Knoxville West/Bearden, responded to this review

Dear Foss1nj, Thank you for your kind review and recommendation! I’m thrilled to know your stay was pleasant and we appreciate you choosing us. I will be sure to share your kind comments with our entire team as they work hard to make our guests feel at home. Best, Vincent Andreula General Manager More

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Additional Information about Courtyard Knoxville West/Bearden

Address: 250 Brookview Centre Way, Knoxville, TN 37919
Phone Number:
Location: United States > Tennessee > Knoxville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Knoxville West/Bearden 3*
Reservation Options:
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36 photos of this hotel

Management photos: Courtesy of the property manager

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Hotel & grounds (5)
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Room/suite (9)
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Pool/beach area (2)
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Discover one of Knoxville's newest hotels, the Courtyard by Marriott Knoxville West/Bearden hotel is ideally located close to everything Knoxville TN has to offer! You'll want deluxe hotel accommodations when you're visiting great nearby attractions such as the University of Tennessee, Downtown Knoxville, Neyland Football Stadium and it's just minutes from the beautiful Great Smoky Mountains. Don't forget great dining, shopping & entertainment in the area such as Knoxville Zoo and Turkey Creek Shopping Center. At this Knoxville, TN hotel, discover pure comfort on the road with our Marriott comfort bedding with piles of pillows, free Wi-Fi and large flat screen HD TV. Eat-Drink-Connect in our Courtyard Bistro offering delicious a-la-carte breakfast and dinner options as well as cocktails and Starbucks(R) coffees. Stay fit in West Knoxville with our Indoor Pool & Fitness Center. One of the best Knoxville hotels, the Courtyard by Marriott Knoxville West/Bearden is waiting to be your oasis on the road. ... more   less 
Number of rooms
124

Questions & Answers

Questions? Get answers from Courtyard Knoxville West/Bearden staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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