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All 89 Knoxville hotels

Courtyard Knoxville West/Bearden

3.0 of 5 Hotel   |   250 Brookview Centre Way, Knoxville, TN 37919
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93%
Ranked #8 of 89 hotels in Knoxville
A recent review
5 of 5 stars reviewed 6 days ago
Frequent_Traveler_JP Atlanta, Georgia
  • Reviews (33)
  • Photos (36)
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33 people have reviewed this hotel

Traveler rating
    23
    8
    2
    0
    0
See reviews for
7
6
2
14
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
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English first
Atlanta, Georgia
Senior Contributor
45 reviews 45 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The hotel appears to be very new. The layout of the hotel and room was fresh, modern and the décor is inviting. There is a delightful outdoor gas firepit and the location could not be better. The best part of the stay was the staff and management. They made me feel like family and actually appeared to fully enjoy working... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Knoxville West/Bearden, responded to this review

Thank you for your kind review! We’re pleased to hear our modern décor, amenities and friendly staff made for an enjoyable stay; I look forward to sharing your feedback with Jenna and the team. It was a pleasure to host you. Please plan to visit us again the next time you travel to the area. Best, Vincent Andreula, GM More

Knoxville, Tennessee
Top Contributor
51 reviews 51 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

The employees are friendly, the design and layout of the hotel are quite stunning, and the available amenities are exactly what you'd expect from a Courtyard. My main suggestion is to make sure you've got a good GPS or ask for specific directions, because the interstate exit and entrance into the parking lot aren't the easiest to navigate for a... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Courtyard Knoxville West/Bearden, responded to this review

Thanks for your review and recommendation. We appreciate hearing from you and are glad to know you enjoyed your stay and the level of service we deliver. Your feedback provides us with areas of opportunity for improvement in addition to motivation for our team. Please come see us again! Best, Vincent Andreula, GM More

Indiana
Top Contributor
215 reviews 215 reviews
28 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Nicest courtyard I have ever stayed in, and if you look at my reviews, you know I have stayed in a lot of them. It's quiet, it's amazingly decorated. It has a beautiful outdoor fireplace. Larger than average common area. Beautiful guest rooms. We had a double bed suite and it was perfect for the three if us. Close to... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Knoxville West/Bearden, responded to this review

Dear Courtney, Thank you for sharing your kind review with us and other travelers. It’s nice to know you enjoyed our modern décor, beautiful guest rooms and outdoor fireplace. It’s encouraging to hear that our hard work is affecting the guest experience. I look forward to sharing your kind comments with our team! Thank you for your loyalty to our... More

Austin, Texas, United States
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for our wedding in late May 2014. The hotel was really nice and new. We had amazing service but that would be expected since we had worked with the hotel for months leading up to the event. The rooms were super clean and the staff was very friendly.

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Knoxville West/Bearden, responded to this review

Thank you for your comments. Weddings are such happy occasions and I am thrilled to hear we made yours special. Our associates will be so happy to hear your comments; I cannot wait to share your kind words. Congratulations and we appreciate your feedback. Best, Vincent Andreula More

atlanta
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

i've stayed in my share of cookie cutter courtyards and this hotel stands out as an exception. very modern lobby and pleasant staff. the amenities in the room were very cool and it was very clean. some things of note were the walk in shower and larger than normal HD TV. There was also a guide feature for the tv... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Knoxville West/Bearden, responded to this review

Thank you for sharing feedback on your experience at Courtyard Knoxville West Bearden, TN. We’re pleased to hear our clean hotel, friendly staff, and convenient location made for an enjoyable stay. We appreciate your loyalty to our brand. Please plan to visit us again the next time you travel to the area. Best, Vincent Andreula, GM More

Kentucky
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We arrived without reservations. Mimosa assisted us and even looked up our last stay so we can have a similar location. We enjoyed a cool beverage on the wonderful balcony of the hotel with a fireplace. They provided us with directions to bone fish.. Easy one + mile drive. I am a night owl so going downstairs to read was... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Courtyard Knoxville West/Bearden, responded to this review

Dear bobkatky: Thanks so much for staying again! We are thankful for repeat guests like you. I’ll be sure to share this with the night auditors and the rest of our tea. Thanks for the great review of our location. We look forward to your third stay! Sincerely, Vincent Andreula General Manager More

Minneapolis, Minnesota
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 30, 2014

We recently stayed at this Courtyard for five nights and we were extremely pleased with the experience. The staff was outstanding in all aspects of our stay. We were always greeted with a smile and kind word. The room and hotel amenities were very clean and comfortable. We would highly recommend this hotel.

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Knoxville West/Bearden, responded to this review

wonlife64, Sincere thanks for your kind comments and high recommendations of Courtyard Knoxville West Bearden. I am thrilled to hear of all the aspects that made your five night stay such a pleasant experience! We're happy to have had you as our guest and we hope to extend our hospitality to you again soon! Thank you once again for writing!... More

Bloomfield, New Jersey
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 28, 2014

This is a very great hotel to stay in, I had a real late arrival and was welcomed warmly. The front desk staff was very friendly and helpful. I had a problem with the housekeeping staff because my room wasnt cleaned for 2 days that I was there. The front desk staff had to clean the room on both days.... More

Was this review helpful? Yes
ConcordHospitality, Manager at Courtyard Knoxville West/Bearden, responded to this review

Owisseh, Many thanks for choosing our hotel and for your recommendation. We’re very fortunate to have an outstanding front desk team. I do apologize that housekeeping didn’t service your room while you were here, but glad that the concern was ultimately resolved. We hope to see you again if your travels bring you back to the area. Best regards, Vincent... More

Seattle, Washington
1 review
5 of 5 stars Reviewed May 21, 2014

This is my new favorite place to stay when I visit Knoxville. Clean rooms, friendly service, and good food! What else could a guy want when he's on the road?! The staff all seem to be crossed trained. I've never seen a housekeeping manager check someone out and go make specialty coffee if needed. All-star staff! I will recommend to... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Knoxville West/Bearden, responded to this review

GEguys, Sincere thanks for your review and recommendations of Courtyard Knoxville West Bearden. We strive to exceed expectations of each and every guest and we hope to do so by providing clean rooms with genuine and hospitable service. I look forward to sharing your compliments with our team and we hope to welcome you back again soon. Thanks again! Kind... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 12, 2014

Upon late arrival, we were welcomed very warmly to the hotel. The staff was friendly and the room was fashionably furnished. The hotel still smells new. The fitness room and abundant selection of TV channels was a huge plus. We highly recommend this place!

Was this review helpful? Yes 2
ConcordHospitality, General Manager at Courtyard Knoxville West/Bearden, responded to this review

Connor G, It is fantastic to receive your positive review and high recommendations of Courtyard Knoxville West Bearden. We thank you for your compliments regarding our hotel and amenities, but more importantly, our staff. Each member of our team strives to provide exceptional service for a memorable experience. We're happy to have been a a part of your travels and... More

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Additional Information about Courtyard Knoxville West/Bearden

Address: 250 Brookview Centre Way, Knoxville, TN 37919
Phone Number:
Location: United States > Tennessee > Knoxville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Knoxville West/Bearden 3*
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36 photos of this hotel

Management photos: Courtesy of the property manager

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Hotel & grounds (5)
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Bathroom (3)
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Room/suite (9)
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Pool/beach area (2)
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Other (18)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Discover one of Knoxville's newest hotels, the Courtyard by Marriott Knoxville West/Bearden hotel is ideally located close to everything Knoxville TN has to offer! You'll want deluxe hotel accommodations when you're visiting great nearby attractions such as the University of Tennessee, Downtown Knoxville, Neyland Football Stadium and it's just minutes from the beautiful Great Smoky Mountains. Don't forget great dining, shopping & entertainment in the area such as Knoxville Zoo and Turkey Creek Shopping Center. At this Knoxville, TN hotel, discover pure comfort on the road with our Marriott comfort bedding with piles of pillows, free Wi-Fi and large flat screen HD TV. Eat-Drink-Connect in our Courtyard Bistro offering delicious a-la-carte breakfast and dinner options as well as cocktails and Starbucks(R) coffees. Stay fit in West Knoxville with our Indoor Pool & Fitness Center. One of the best Knoxville hotels, the Courtyard by Marriott Knoxville West/Bearden is waiting to be your oasis on the road. ... more   less 
Number of rooms
124

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