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Holiday Inn Express Hotel & Suites Knoxville West - Papermill Dr

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6324 Papermill Drive, Knoxville, TN 37902
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Holiday Inn Express Hotel & Suites Knoxville West - Papermill Dr
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Holiday Inn Express Hotel & Suites Knoxville West - Papermill Dr
Holiday Inn Express Hotel & Suites Knoxville West - Papermill Dr
Holiday Inn Express Hotel & Suites Knoxville West - Papermill Dr
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110 reviews from our community

Traveler rating
    81
    19
    7
    3
    0
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31
16
6
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Rugeley, United Kingdom
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Only had the one night. The room and the bed was very comfortable, which is the main point for the stop over really. Not keen on the American breakfasts on this tour, which I always find a bit basic. I must say I really disliked the plastic plates which I think cheapens the experience.

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Nashville, Tennessee
Top Contributor
303 reviews 303 reviews
238 hotel reviews
143 helpful votes 143 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I was spectacularly greeted by Danielle - who went out of her way to welcome me and ensure that I would love my experience. First things I noticed - 1) elevator hall very narrow, kind of creepy. 2) the room was impressive - but for some reason the empty tissue holder was on the floor. Danielle called to find out... More 

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dgp
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

The hotel was new, the suite was very well done, lots of room and nice bathroom. The staff was very nice and helpful. The only issues are.. 1. Stay in the back rooms. The front ones face the highway and are noisy the whole time. 2. The A/C and heat was packed into a little room in the far outside... More 

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Enterprise, Alabama
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Upon arrival, we were greet by Danielle at the front desk. She took very good care of us. Each time we entered or were leaving by way of the front desk, if she was behind the desk, she greeted us by name. Homely atmosphere.

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1 review
4 of 5 stars Reviewed 2 weeks ago

The hotel is new and they do a great job of trying to make sure patrons are happy. The downfall is that it's right on a busy street, just off of the freeway, and the noise level on the street side of the hotel is loud, so if you're a light sleeper, ask for the "quite" side! On the positive... More 

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Paducah, Kentucky
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stopped at this exit because it advertised a newly built Holiday Inn Express. It was very nice and clean as we always find them to be. The hotel clerk was very nice and helpful. We asked where the restaurants were and he directed us right to them. I would definitely stay here again!

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Chicago, Illinois
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We checked in on a Sunday evening, in town for a family health emergency, and had no idea of how long we might need to stay. The whole experience was unbelievable... the stay extended to the following Sunday morning and the family member passed away. The staff was so gracious and warm. Extending us every courtesy possible. Their sincere concern... More 

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Top Contributor
64 reviews 64 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The location close to everything. The hotel is clean and Staff was Great!! Only thing I would do different is I would request a room on the back of hotel .. Hotel is right off I82 and a very busy intersection. Over All ... Great Stay and would stay her again !!

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Orlando, Florida
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 17, 2015

Upon appearance the building looks brand new. Minimal parking in front but has a lot in the back. As well as an awesome aquarium store up the hill. Inside the lobby is modern furniture and TVs. The breakfast was awesome which included the basics and much more, including hot food, and cold. The rooms were really clean and a good... More 

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Nashville, Tennessee
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 13, 2015

My family stayed 2 nights as a team to play in a baseball tournament. The staff was very friendly, rooms were clean, & the decor was a gorgeous modern style. The breakfast was great & location was convenient. Danielle at the front desk had a great personality.

Was this review helpful? Yes 3
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