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Holiday Inn Express Hotel & Suites Knoxville West - Papermill Dr

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6324 Papermill Drive, Knoxville, TN 37902
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Holiday Inn Express Hotel & Suites Knoxville West - Papermill Dr
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Holiday Inn Express Hotel & Suites Knoxville West - Papermill Dr
Holiday Inn Express Hotel & Suites Knoxville West - Papermill Dr
Holiday Inn Express Hotel & Suites Knoxville West - Papermill Dr
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124 Reviews from our TripAdvisor Community

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Traveler rating
    92
    21
    8
    3
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36
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30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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London, United Kingdom
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My wife and I were in Knoxville for one night. The stay at HIE was very nice. The hotel was very clean and well maintained. The staff were very helpful and friendly. Our GPS failed us on the way to the hotel, sending us in endless loops all over Knoxville. A gentleman at the desk guided us by phone to... More 

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Germantown, Tennessee
Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago

We were in town to attend a funeral. The hotel was easy to find right off the interstate. The staff was very courteous and helpful. The room was very clean and comfortable. The bathroom was nice and big and the shower had good water pressure. The beds were firm and had nice linens. We had a very restful nights sleep.... More 

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Jacksonville, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed here for a softball tournament July 10-12, 2015. This was a very pleasant stay in an extremely clean room and hotel. The staff was very helpful and courteous, and went over and above to make sure that we were accommodated. They even kept our room available for a short time past checkout so that we could come back... More 

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Level Contributor
6 reviews
5 of 5 stars Reviewed 4 weeks ago

Clean, quiet, comfortable....stayed with wife on pass through. Little tricky to access off interstate, but it worked out. Have stayed here twice in two years and would again. Restuarants in easy distance.

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Franklin, Tennessee
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed June 18, 2015

I have stayed here twice. Just finished a 2 night stay, great service, good breakfast, clean, comfortable room. Whole Foods just down the street. Great restaurant selections nearby. Just an all around good experience. I stayed there a week earlier in the year. Also had a great experience then. We had some confusion, but they made it all right.

Was this review helpful? Yes 2
Flushing, Michigan
1 review
5 of 5 stars Reviewed June 11, 2015

Danielle was gracious without being syrupy from the moment we arrived. She provided local information and later that evening she was very patient with me regarding a computer problem I was having. She is an asset to the company.

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 10, 2015 via mobile

Danielle and mike at the front desk were awesome ! It really made our stay so much better :) the place is very comfortable, beautiful pool...just a great place to go To relax After a long drive. Best holiday inn we have stayed in on our trip

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Knoxville, Tennessee
2 reviews
5 of 5 stars Reviewed June 9, 2015

Danielle and the other staff here have been great. I have had to stay for a long term stay and it has been great so far. Mr. Lee who sets up breakfast in morning does a great job. Danielle is very friendly and helpful. She is the coolest.

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1 review
4 of 5 stars Reviewed June 8, 2015

The hotel, which is only a couple of years old, was clean and well worth the cost. The person on the front desk, Danielle, was wonderful: Cheerful, pleasant, friendly helfpul and professional. This was

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Farmington
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 6, 2015

We visited this property as part of the Destination Imagination Global Finals event. Danielle @ the front desk was not only courteous, but down right friendly. She greeted us warmly and personally. She met every need we had with a smile. The hotel was clean and comfy. The breakfast was hot and delicious. It is a bit out of the... More 

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