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All 89 Knoxville hotels

Embassy Suites Knoxville West

3.5 of 5 Hotel   |   9621 Parkside Drive, Knoxville, TN 37922
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91%
Ranked #5 of 89 hotels in Knoxville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
John J Toronto, Canada
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225 people have reviewed this hotel

Traveler rating
    179
    27
    8
    6
    5
See reviews for
88
35
5
64
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Toronto, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was a baseball team group stay. The original arrangements were made with Sales Manager LaDonna who was great...And our experience with the front desk people, in particular a young lady name Taylor, was fantastic...No matter what kind of help we needed, or dumb questions we had, they were there for us. The hotel experience , and winning the national... More

Review collected in partnership with Embassy Suites Hotels

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Atlanta, Georgia
Senior Contributor
38 reviews 38 reviews
24 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Such an awesome - and newish - hotel. I would stay here again in a heartbeat. Okay, so it is across the street where I cane to work, but it is fantastic, Check-in took less that a minute and then I was able to step into my gorgeous two-room suite, All modern, all useful, I was very impressed. (The only... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

From check in to check out this stay was wonderful. Hotel and room are in great condition. Would stay here again in a heart beat. The only minor negative is that the breakfast area can get a bit congested.

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tennessee
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The hotel is awesome! I did have an issue or two with the front desk person but that has been addressed. The rest of the stay was amazing! The best Embassy Suites I have ever been to!! The premium suite rooms are the best! beautifully decorated throughout the entire property, the lobby, the dinning area, and the room was so... More

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Emmaus, United States
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

The outdoor seating and lounge area was an oasis at the end of my day. Luckily the weather was cool enough at night that I was able to enjoy a glass of wine and a movie outside each night I stayed. The staff was real friendly and I will definitely stay here again when back in the area!!!

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Pensacola, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

We stayed at the Embassy 2 separate nights and had great experiences both times on this trip. Our room was comfortable and quiet. We had no problems sleeping or with outside noise. Several times we requested additional items from the front desk and they were delivered promptly. Wonderful experience.

Review collected in partnership with Embassy Suites Hotels

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KanaHotelGroup, Manager at Embassy Suites Knoxville West, responded to this review

We are glad to read you had a great experience during both your stays here at the Embassy Suites Knoxville West. Thank you and we look forward to your next visit. More

1 review
5 of 5 stars Reviewed 1 week ago NEW

Everyone was very courteous and helpful. The surroundings were exceptionally clean. We enjoyed the complimentary breakfast which included many choices and we were well satisfied. If we are in the area in the future, we will definitely stay at this hotel, as well as recommend it to our family and friends.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites Knoxville West, responded to this review

Thank you for recommending our hotel the Embassy Suites Knoxville West to your family and friends. We are glad you had a good stay and look forward to your next visit. More

Tennessee
Contributor
13 reviews 13 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is only 1 year old. I enjoyed my stay. The hotel is clean, the rooms were clean, the beds were comfortable, and the breakfast was great. The staff was very pleasant and helpful. I will definitely stay here again. You will not be disappointed in this property.

Review collected in partnership with Embassy Suites Hotels

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KanaHotelGroup, Manager at Embassy Suites Knoxville West, responded to this review

We always enjoy hearing from our guests! Thank you for posting such a pleasant review of our hotel the Embassy Suites Knoxville West. We hope to see you again soon. More

Nashville, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

The wait staff for both breakfast & the evening reception were extremely nice & helpful. The people on the front desk were just okay; they didn't do or say any more than the minimum required. The decor seemed kind of "dated." I'm not sure of the age of this hotel.

Review collected in partnership with Embassy Suites Hotels

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KanaHotelGroup, Manager at Embassy Suites Knoxville West, responded to this review

I thank you for taking the time to share your recent experience at our hotel and I do hope that if you are ever in town, you consider staying with us. More

United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We have stayed in this hotel 3 times and will definitely be back. The service, décor, and amenities can't be beat for the price! We feel at home here. Everyone is friendly. the rooms are clean, smell fresh and go over the usual amount of amenities that you get in other hotels.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites Knoxville West, responded to this review

Thank you for writing such a nice review of our hotel the Embassy Suites Knoxville West. Return visitors are greatly appreciated and we look forward to your next one! More

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Additional Information about Embassy Suites Knoxville West

Address: 9621 Parkside Drive, Knoxville, TN 37922
Phone Number:
Location: United States > Tennessee > Knoxville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Knoxville West 3.5*
Reservation Options:
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Style
#2 Family Hotel in Knoxville #13 Business Hotel in Knoxville
Hotel Class
Official Description (provided by the hotel)
The Embassy Suites Knoxville West is an upscale Knoxville hotel,conveniently nestled in East Tennessee, easilyaccessible from I-40 and I-75. As part of an upscale lifestyle center, the hotel is minutes away from entertainment, attractions and shopping such as Turkey Creek Shopping Center, West Town Mall, Windsor Square Shopping Center, Market Place Shopping Center and Regal Pinnacle Stadium 18Theater. Downtown Knoxville is just 10 minutes away, along with the University of Tennessee, Knoxville Convention Center, Tennessee Theatre, Bijou Theatre, Neyland Stadium, Thompson Boling Arena, World’s Fair Park, Market Square and Ijams Nature Center. The Knoxville Zoo, the American Museum of Science and Energy, Dollywood and the Great Smoky Mountains National Park are each just a short drive away. ... more   less 
Number of rooms
140

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