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Embassy Suites Knoxville West

3.5 of 5 9621 Parkside Drive, Knoxville, TN 37922
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Certificate of Excellence 2014
Embassy Suites Knoxville West
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Embassy Suites Knoxville West
Embassy Suites Knoxville West
Embassy Suites Knoxville West
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315 reviews from our community

Traveler rating
    247
    44
    11
    6
    7
See reviews for
119
49
7
99
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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East Rockaway, United States
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

I travel to the Knoxville area a few times per year for my work and I do feel at home when staying here. I enjoy having the separate suite area to relax and watch tv at night as I would do at home. And always appreciate a fridge in a hotel room.

Review collected in partnership with Embassy Suites Hotels

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1 review
5 of 5 stars Reviewed 6 days ago NEW

Very nice hotel, clean, staff was great. Love the manager's reception, indoor pool for the kids, and great selection for breakfast. Just make sure you get to breakfast early because it gets packed quickly. Overall, it was great!

Review collected in partnership with Embassy Suites Hotels

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KanaHotelGroup, Manager at Embassy Suites Knoxville West, responded to this review

It is nice to read how much your kids enjoyed the pool during your stay here at the Embassy Suites Knoxville West . Thank you for such a good review and we look forward to your next visit our way. More 

Chicago, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Brand new hotel, friendly staff, decent location with close approximation to downtown and West Knoxville. The complimentary breakfast and happy hour are great amenities. Nice offerings in the on-site convenience store. Workout facility not large, but was fine for a short, quick workout.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites Knoxville West, responded to this review

We are glad to read you enjoyed the amenities here at the Embassy Suites Knoxville West . Thank you for such a nice review and we hope to see you again soon. More 

milton, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

The hotel has a modern decor. It looks relatively new or recently remodeled. The bed was very comfortable! There is very little closet and drawer space. Also, the design of the bathroom door allows light to come from the bathroom into the living room which is very distracting to anyone sleeping on the sofa bed. Despite these minor complaints the... More 

Review collected in partnership with Embassy Suites Hotels

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KanaHotelGroup, Manager at Embassy Suites Knoxville West, responded to this review

Thank you for taking the time to review our hotel in TripAdvisor and we hope to be seeing you again soon. More 

Columbus, Ohio
Top Contributor
105 reviews 105 reviews
31 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a newer Embassy Suite and its wonderful. Everything about the hotel is absolutely top notch. The staff is super friendly and the accommodations are great. There is even a hot tub here - we didn't see it on the website so it was a pleasant surprise... I will absolutely stay here next time I'm in the area!

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites Knoxville West, responded to this review

Thank you for wanting to return to our hotel the Embassy Suites Knoxville West . Your review is appreciated and so is your business. We look forward to your next visit. More 

1 review
4 of 5 stars Reviewed 1 week ago

Our initial check-in experience was not very good; however, we were very impressed with everything else. This was our first experience at an Embassy Suites. I'll chalk up the check-in experience to a late night/early morning, sleepy receptionist. We will definitely stay at an Embassy Suites again! I would recommend this hotel.

Review collected in partnership with Embassy Suites Hotels

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Murfreesboro, Tennessee
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

This is a super nice hotel with amazing staff. The mgrs. reception is good and fun. I always order dinner right there at the bar and the food is amazing. Their mac n cheese is to die for. The rooms are amazing, clean, quiet, comfortable. cooked to order breakfast is yummy.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites Knoxville West, responded to this review

Thank you for being a return guest here at the Embassy Suites Knoxville West . We are happy to read you enjoyed your stays. Thank you for your business and for such a good review. More 

Springboro, Ohio
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a new style Embassy Suite. Very contemporary styling in both rooms and common areas. It is not like the typical Embassy with indoor foliage and water. Nice indoor pool and spa area. Everyone that we came into contact with from the staff spoke to us. They are friendly and professional.

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites Knoxville West, responded to this review

We are glad to read you think we are professional and friendly here at the Embassy Suites Knoxville West. Your review is appreciated and we hope to see you again soon. More 

Virginia Beach, Virginia, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed one night passing across the country. And it was the best!! Best room and best amenities!! Even in the brief 12+ hours we were there we took advantage of al,ost all of it. We enjoyed the managers reception upon arrival, used it as our dinner after a late lunch; then took the kids to the pool/hot tub to... More 

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites Knoxville West, responded to this review

We wish you and your family could have stayed longer also. Thank you for such a good review of our hotel the Embassy Suites Knoxville West and we hope we can see you on your next trip our way. More 

Harper Ferry, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

this location is updated and has very nice amenities.. Staff is personable and helpful, the location is AWESOME and everyone should stay here as much as possible. if you are visiting the Knoxville TN Area, book your hotel here. they offer some that others do not.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites Knoxville West, responded to this review

Thank you for such a nice review of our hotel the Embassy Suites Knoxville West and we hope you will be back again soon. We look forward to it. More 

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Additional Information about Embassy Suites Knoxville West

Address: 9621 Parkside Drive, Knoxville, TN 37922
Phone Number:
Location: United States > Tennessee > Knoxville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Knoxville West 3.5*
Number of rooms: 140
Reservation Options:
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Hotel Style:
#2 Family Hotel in Knoxville
#6 Business Hotel in Knoxville

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