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All 91 Knoxville hotels

Country Inn & Suites Knoxville-West

2.5 of 5 Hotel   |   805 N. Campbell Station Rd, Knoxville, TN 37932
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80%
Ranked #34 of 91 hotels in Knoxville
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 3 weeks ago
Donna N Marysville, Ohio
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56 people have reviewed this hotel

Traveler rating
    26
    15
    10
    3
    2
See reviews for
27
13
4
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Marysville, Ohio
1 review
5 of 5 stars Reviewed 3 weeks ago

We were on our way home from Florida and stopped at this hotel. We had awesome people at the checkin. We had our two year old granddaughter with us and it was getting late. She drinks a cup of milk during the night. The young man at the desk gave us a glass of milk for her so we wouldn't... More

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Sam P, Owner at Country Inn & Suites Knoxville-West, responded to this review

Thank you for your nice review of our Country Inn & Suites Knoxville! We love hearing from our guests and I'm happy we were able to provide you an excellent stay with great customer service. We really look forward to your next visit the next time you are passing through Knoxville. Have a wonderful day! Sincerely, Sam More

Lansing, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 15, 2014

Perfect stopover on our way to Florida. Convenient , just off the highway. We make this trip 2 times a year and the staff remembers us. They are always friendly and knowledgeable about the area restaurants. The rooms are always clean and breakfast is above the usual.

Was this review helpful? Yes 1
Sam P, Owner at Country Inn & Suites Knoxville-West, responded to this review

I just wanted to say thank you for sharing your positive experience with us and for your multiple stays. Guest feedback is a vital part of our success and I am happy that your stay with us was great. We sincerely thank you for choosing our hotel and hope to see you back soon when you travel through Knoxville! Sincerely,... More

Bartlett, Tennessee
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed March 9, 2014

We have stayed here several times visiting our kids in Knoxville. Staff is always friendly and does its best to make us feel at home. It has always been quite and is near shopping and places to eat.Rooms are neat and clean. We try and stay here whenever we come for a visit. Also the breakfast is always good.

Was this review helpful? Yes
Sam P, Owner at Country Inn & Suites Knoxville-West, responded to this review

Thank you for the review of our Country Inn & Suites Knoxville, we love to hear guests choose to visit us again and again. I am happy you are one of those many who return often and find the property more like home than a hotel. Our team of wonderful people do their very best to ensure every single guest... More

Hindman, Kentucky
Contributor
11 reviews 11 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 8, 2014

I booked via priceline, my room keys were ready when I arrived, and it took less than 30 seconds at the front desk -- good service! The front desk staff also explained about services available -- pool, breakfast, and was giving directions to my room while I was checking in. The parking area was well lighted and the room keys... More

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Sam P, Owner at Country Inn & Suites Knoxville-West, responded to this review

Thank you for your nice detailed review of our Country Inn & Suites Knoxville! I'm happy we were able to provide you with our great service, numerous amenities, great hot breakfast and nice clean rooms. We sincerely appreciate all your kind words and recommendation to other travelers and hope to see you again soon. Sincerely, Sam More

London, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 5, 2014

We are a family of 5 and it is hard to find a hotel that can accommodate us in one room. We love this hotel, same layout as Embassy Suits, perfect for us. Staff has been amazing. Kids love the pool. We can't wait to see what breakfast is like. Should be good!!!

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Sam P, Owner at Country Inn & Suites Knoxville-West, responded to this review

Thanks for taking the time on your nice review. We love to hear from our guests and I'm happy we were able to provide you and your family a great stay. I agree, our suites are one of my favorite room types since they have a separate living room and bedroom, microwave/refrigerator, two 37" LCD TV's and much more, makes... More

Hermitage
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 24, 2014

I recently stayed at this hotel. I stay here often when working in the Knoxville area. I am always treated great. The staff is very friendly and always willing to help. The rooms are quite and I have never had a problem with noise. They are in a very good location that is close to many places to eat. After... More

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Sam P, Owner at Country Inn & Suites Knoxville-West, responded to this review

We sincerely thank you for your repeat business and for taking the time out of your day to write a review on our Country Inn & Suites Knoxville. I'm happy we were able to provide you with our great customer service and we look forward in seeing you again very soon! Sincerely, Sam More

Lenoir City, Tennessee
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 14, 2014

took a 7 year old child...too enjoy Hot tub and pool ....along with my husband that had shoulder surgery about 5 months a go...wanted to get into hot tub also ..everything was GREAT until the next room ..was occupied they were hollowing and screaming laughing ..so loud we could not sleep.....husband wanted to call front desk...BUT I said NO u... More

Was this review helpful? Yes 1
Sam P, Owner at Country Inn & Suites Knoxville-West, responded to this review

Thank you for taking the time for your review and I want to start off by sincerely apologizing for the problem you had during your stay. Unfortunately if you had called the front desk we could have stopped the noise right away. I understand your hesitation on calling but we could have discretely called the noisy room without any indication... More

Canal Winchester, Ohio
Senior Contributor
47 reviews 47 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 11, 2013

My husband and I always enjoy staying at the Country Inn and Suites motels. But this trip we were returning from Florida with our two cats in tow. So, we needed a pet-friendly motel. We were charged $15.00 total for the two the previous night at a Country Inn and Suites, but at this one, they charged $25.00 PER cat!!... More

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Sam P, Owner at Country Inn & Suites Knoxville-West, responded to this review

Thanks for taking the time for your review. I apologize on the fee for accepting pets, but unfortunately our pet fee is the same for any type of pet - cat or dog. We do a thorough deep cleaning after each guest checkout but our procedures are slightly different and more extensive for a pet room checkout, thus the additional... More

Northborough, Massachusetts
Top Contributor
66 reviews 66 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed October 28, 2013

Average fare at best. Although rooms were clean & decently maintained, the overall sense was lower middle end--while cost was on the upper side. Breakfast, which came with the room, was adequate, a kind description. Coffee--both in the room and the restaurant--was some of the worst I have ever had. Fruit selection was pitiful. If you're content w/ waffles and... More

Was this review helpful? Yes
Sam P, Owner at Country Inn & Suites Knoxville-West, responded to this review

Thanks for taking the time to write your review. I happy you found our rooms clean and maintained, but apologize that you found us adequate. Our breakfast is actually more than hot waffles and cereal; we also have a fresh yogurt bar, hot oatmeal, pastries, breads and a rotating hot option of either breakfast burritos, sausage, french toast, biscuits/gravy and... More

Tennessee
Senior Contributor
38 reviews 38 reviews
22 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 3, 2013

We stayed at this hotel for two nights after attending a high school football game & for the home opener of Tennessee football. Great location with easy access to the interstate 40. Getting into parking lot was a little tricky (through the Shell station). Nice property, clean & comfortable. Breakfast is standard continental fare. But if that doesn't work, there... More

Was this review helpful? Yes
Sam P, Owner at Country Inn & Suites Knoxville-West, responded to this review

Good Morning! Thank you for taking the time to provide feedback on your recent stay. We are so happy that you enjoyed your stay with us. It is always our hope that our guests feel right at home staying at our Country Inn & Suites Knoxville West. We hope that when traveling through Knoxville, you choose to stay with us... More

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Additional Information about Country Inn & Suites Knoxville-West

Also Known As:
Country Inn Knoxville
Knoxville Country Inn
Address: 805 N. Campbell Station Rd, Knoxville, TN 37932
Phone Number:
Location: United States > Tennessee > Knoxville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #34 of 91 hotels in Knoxville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Knoxville-West 2.5*
Official Description (provided by the hotel):
Award winning Country Inn & Suites located off I-40/75, Exit 373, is inviting with its charming country atmosphere. Curl up with a good book from our lending library beside the fireplace in the lobby or relax in the rocking chair on the front porch. Our hotel has been renovated from top to bottom and features brand new beds and duvets, 37" HD LCD TV's, and a microwave and refrigerator in each guest room. We also offer a heated indoor pool and spa, kids pool, fitness center, business center, guest laundry, free wired and wireless Internet access, free parking, free local calls, free USA Today Paper, a free hot deluxe breakfast buffet featuring sausage, bacon, biscuits and gravy, hot waffles, pastries, fresh fruit, assorted juices and much more. Come experience genuine Country Hospitality and stay at a hotel where you feel like you're at home! Less than a mile from the new Turkey Creek Shopping Complex featuring over 25 restaurants, shopping, 18 theater movie complex, spas, and more. Only 10 minutes from Downtown Knoxville, University of Tennessee, Neyland Stadium, Knoxville Convention Center and Knoxville Zoo. Only 40 minutes from Pigeon Forge, Dollywood, Gatlinburg and Smoky Mountains. ... more   less 
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