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All 89 Knoxville hotels

Country Inn & Suites Knoxville-West

2.5 of 5 Hotel   |   805 N. Campbell Station Rd, Knoxville, TN 37932
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81%
Ranked #28 of 89 hotels in Knoxville
A recent review
4 of 5 stars reviewed 4 days ago
Carolyn C Fredericktown
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65 people have reviewed this hotel

Traveler rating
    31
    18
    10
    4
    2
See reviews for
30
15
6
5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
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English first
Fredericktown
Contributor
11 reviews 11 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Had a handicapped accessible room with king bed. Room was spacious, clean and comfortable. We had an easy chair with ottoman and an extra blanket and pillow. The breakfast was adequate with lots of choices. Desk clerk was friendly and helpful. The room décor was fresh and up to date. Overall good experience. Would definitely stay here again.

Was this review helpful? Yes
1 review
2 of 5 stars Reviewed 3 weeks ago

I made a reservation through Trip Advisor. Arrived @ the hotel, felt it was date. The only access to the hotel was thru a gas station or another hotel parking lot. I wanted to cancel. I did cancel on line prior to 6 PM. I left 2 voice mails and 2 e-mails. There has been no response from Trip Advisor.... More

Was this review helpful? Yes
Sam P, Owner at Country Inn & Suites Knoxville-West, responded to this review

Cindy, I'm sorry you had problems with your reservation through a 3rd party. Unfortunately, when reservations are not made directly through our hotel or countryinns.com, we are not able to do much since you are dealing with another company. I do hope we have a chance to serve you in the future and please call us direct at 865-675-9800 and... More

Nashville, Tennessee
Contributor
11 reviews 11 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Booked through hotwire, needed a quick place to stay on the way home from Dollywood. My first encounter was when I got lost and had to call the front desk; the desk clerk was very friendly. Then I get there and there are COOKIES in the lobby. comfortable sleep, lots of good food around. Breakfast was great. Every staff member... More

Was this review helpful? Yes
Sam P, Owner at Country Inn & Suites Knoxville-West, responded to this review

Thank you for taking the time to let us know how you enjoyed your stay at our hotel while traveling through Knoxville. We love to hear from our guests as it gives us an opportunity to share feedback with our team members. Thanks again for your kind comments! Have a wonderful day and we hope to see you again in... More

Knoxville, Tennessee
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Stayed for 4 nights on business. Very clean, good service. Comfortable bed. Breakfast was about average but not bad. Great location near Turkey Creek and interstate 40/75. Would definitely stay here again.

Was this review helpful? Yes 1
Sam P, Owner at Country Inn & Suites Knoxville-West, responded to this review

Thank you so much for your review of our Country Inn & Suites West Knoxville. We love to here from our guests! I am so glad you enjoyed our hotel and we look forward to providing you a home here when you travel for business to Knoxville again. Sincerely, Sam More

Beckley, West Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 8, 2014 via mobile

Me, my mother and my daughter were traveling back from Nashville to our home in West Virginia... Sometimes we have to break up the trip because its too long a drive.. We'll never stay anywhere else again in Knoxville except Country Inn & Suites 805 N Campbell Station Road...the hotel was clean, breakfast was amazing and the staff was exceptional...especially... More

Was this review helpful? Yes 1
Sam P, Owner at Country Inn & Suites Knoxville-West, responded to this review

Thank you for coming to stay at our hotel for so many years. We love it when our guests come back to stay with us again and again and have a wonderful experience. Thank you for the kind words you shared and we look forward to you coming back to stay with us when traveling though Knoxville! Sincerely, Sam More

Bradenton, Florida
Contributor
17 reviews 17 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 4, 2014

This was a great experience with Country Inn & Suites. The location was perfect for the areas we needed to access in Knoxville and there's lots of shopping and restaurants across the road at Turkey Creek. Our room was on the I-40 side of the hotel and we didn't hear any road noise at all. The staff was exceptional and... More

Was this review helpful? Yes
Sam P, Owner at Country Inn & Suites Knoxville-West, responded to this review

Wow, thank you so much for taking the time to write this nice detailed review for our Country Inn & Suites Knoxville! We love hearing from our guests and I sincerely appreciate your all your kind comments; I will certainly share this with our team members. Please come back and stay with us again! Sincerely, Sam More

Tennessee
Senior Contributor
41 reviews 41 reviews
24 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 28, 2014 via mobile

Very convent location to interstate 40 & restaurants. Second stay at this property. Was very pleased with my room, very clean. Bed was very comfortable & very large with a couch. Staff was very friendly & check in was quick & easy.

Was this review helpful? Yes
Sam P, Owner at Country Inn & Suites Knoxville-West, responded to this review

It was our pleasure serving you during your stay in Knoxville and we sincerely appreciate your repeat business. I'm happy that the staff was helpful and that you enjoyed our many amenities during your stay. We hope to see you again soon! Sincerely, Sam More

Northampton, Pennsylvania
Contributor
16 reviews 16 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 28, 2014

This hotel is a nice little place right off I-40, right outside of Knoxville. The rooms are nicely decorated with all the amenities you could want. The hotel looks rather old, but it looks like they have recently done work. There is a good free breakfast with real plates and silverware. The attendants are sure to keep everything stocked. There... More

Was this review helpful? Yes
Sam P, Owner at Country Inn & Suites Knoxville-West, responded to this review

I loved your comment that our Country Inn & Suites Knoxville is a "Great Little Property", we are a smaller hotel with only 57 rooms but this allows us to provide better service. We strive to exceed all of our guest's expectations every day. It sounds like we did that for you. We look forward to you staying with us... More

Youngstown, Ohio
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 28, 2014

We chose this hotel out of the coupon book we got at the welcome station in Tennessee. A wonderful choice. The lobby was clean, neat , pretty as were the other facilities. The staff was excellent; warm and welcoming. Our room was very nice. The breakfast is outstanding!!! One of the finest we have ever had in our travels where... More

Was this review helpful? Yes
Sam P, Owner at Country Inn & Suites Knoxville-West, responded to this review

Thank you so much for your wonderful comments! Our staff work very hard everyday to keep our guest rooms clean, provide great service and an offer an outstanding value. Thank you again for choosing us during your stay in Knoxville and we look forward to you staying with us again. Sincerely, Sam More

Marysville, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 30, 2014

We were on our way home from Florida and stopped at this hotel. We had awesome people at the checkin. We had our two year old granddaughter with us and it was getting late. She drinks a cup of milk during the night. The young man at the desk gave us a glass of milk for her so we wouldn't... More

Was this review helpful? Yes 1
Sam P, Owner at Country Inn & Suites Knoxville-West, responded to this review

Thank you for your nice review of our Country Inn & Suites Knoxville! We love hearing from our guests and I'm happy we were able to provide you an excellent stay with great customer service. We really look forward to your next visit the next time you are passing through Knoxville. Have a wonderful day! Sincerely, Sam More

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Additional Information about Country Inn & Suites Knoxville-West

Address: 805 N. Campbell Station Rd, Knoxville, TN 37932
Phone Number:
Location: United States > Tennessee > Knoxville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Knoxville-West 2.5*
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Also Known As:
Country Inn Knoxville
Knoxville Country Inn

24 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (6)
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Dining (1)
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Hotel & grounds (4)
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Pool/beach area (1)
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Other (13)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Award winning Country Inn & Suites located off I-40/75, Exit 373, is inviting with its charming country atmosphere. Curl up with a good book from our lending library beside the fireplace in the lobby or relax in the rocking chair on the front porch. Our hotel has been renovated from top to bottom and features brand new beds and duvets, 37" HD LCD TV's, and a microwave and refrigerator in each guest room. We also offer a heated indoor pool and spa, kids pool, fitness center, business center, guest laundry, free wired and wireless Internet access, free parking, free local calls, free USA Today Paper, a free hot deluxe breakfast buffet featuring sausage, bacon, biscuits and gravy, hot waffles, pastries, fresh fruit, assorted juices and much more. Come experience genuine Country Hospitality and stay at a hotel where you feel like you're at home! Less than a mile from the new Turkey Creek Shopping Complex featuring over 25 restaurants, shopping, 18 theater movie complex, spas, and more. Only 10 minutes from Downtown Knoxville, University of Tennessee, Neyland Stadium, Knoxville Convention Center and Knoxville Zoo. Only 40 minutes from Pigeon Forge, Dollywood, Gatlinburg and Smoky Mountains. ... more   less 
Number of rooms
57

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