We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 88 Knoxville hotels

Country Inn & Suites Knoxville-West

2.5 of 5 Hotel   |   805 N. Campbell Station Rd, Knoxville, TN 37932
Hotel website
Hotel deals
Hotel amenities
Special Price
Book early and Save 20%
Save Saved
You added Country Inn & Suites Knoxville-West to your Saves list
Country Inn & Suites Knoxville-West
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
80%
Ranked #35 of 88 hotels in Knoxville
A recent review
5 of 5 stars reviewed 1 week ago
Tiffany L Antioch, United States
  • Overview
  • Reviews (71)
  • Photos (24)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (13)
  • Location
  • More
Write a Review

71 people have reviewed this hotel

Traveler rating
    32
    21
    11
    4
    3
See reviews for
35
15
6
6
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Antioch, United States
1 review
5 of 5 stars Reviewed 1 week ago

This is my second time staying at this hotel. I was in the area for business. Its right of I-40. Being close to the freeway is a plus for me and the breakfast is really good. The staff is always nice and helpful.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Scotland Neck, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

Sheets worn outso you could see through in some places, stain that seemed to be blood on one of the sheets, air didn't work, room door didn't latch correctly/bathroom door was broke around knob, whole hotel smelled BAD, mold in bathroom, rooms not vacuumed, trash on floors, breakfast bar was terrible and many items (like fruit of any kind) not... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CarlsonRezidor, Online Customer Care at Country Inn & Suites Knoxville-West, responded to this review

Dear Denise W, Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. More

Knoxville, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Price is way more than the service or the comfort, thanks to points, 70 bucks in a suite is almost worth it. This used to be a very nice place and I used to recommend it to others, I no longer do that, and the service cleanliness is going down hill slowly.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Decatur, Illinois
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel offers a modified suite that has a king bed, couch, chair and larger room with microwave and refrigerator. This was much appreciated on our week long stay, especially since we were able to get it for quite a bit less money than other hotels in the area. This location is very desirable as it is a few miles from... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Elm Mott, Texas, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Our family stopped here after a 15-hour day in the pickup...we really enjoyed the stay, although it was VERY short. The room was very comfortable, and the staff was very attentive to our needs. We wish we could have stayed longer. We usually stay at Country Inn and Suites whenever we travel, and we've noticed that many are becoming somewhat... More

Was this review helpful? Yes
judy_zigler, General Manager at Country Inn & Suites Knoxville-West, responded to this review

Thank you for taking time to share with others your enjoyment while staying at our hotel. We appreciate the feedback to share with our staff. Please visit us again when in the area. More

Boulder CO, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

We like Country Inn and Suites. They are are the right price point and quality for us. But... They say they take pets but you are never sure until you arrive and then you may be out looking for another hotel.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
judy_zigler, General Manager at Country Inn & Suites Knoxville-West, responded to this review

We are happy to hear you enjoyed your stay with us. I am sorry to hear you had a problem at some hotels when traveling with your pet. Although we allow pets at this property, not all Country Inn & Suites do. Each property will have their Pet Policy listed on their website when you make your reservation or you... More

Fredericktown
Contributor
11 reviews 11 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 28, 2014

Had a handicapped accessible room with king bed. Room was spacious, clean and comfortable. We had an easy chair with ottoman and an extra blanket and pillow. The breakfast was adequate with lots of choices. Desk clerk was friendly and helpful. The room décor was fresh and up to date. Overall good experience. Would definitely stay here again.

Was this review helpful? Yes
judy_zigler, General Manager at Country Inn & Suites Knoxville-West, responded to this review

We are happy to hear you enjoyed you stay with us. Thank you for taking the time to share you good experience with other travelers. We hope to see you again when visiting the Knoxville area. More

1 review
2 of 5 stars Reviewed July 6, 2014

I made a reservation through Trip Advisor. Arrived @ the hotel, felt it was date. The only access to the hotel was thru a gas station or another hotel parking lot. I wanted to cancel. I did cancel on line prior to 6 PM. I left 2 voice mails and 2 e-mails. There has been no response from Trip Advisor.... More

Was this review helpful? Yes
Sam P, Owner at Country Inn & Suites Knoxville-West, responded to this review

Cindy, I'm sorry you had problems with your reservation through a 3rd party. Unfortunately, when reservations are not made directly through our hotel or countryinns.com, we are not able to do much since you are dealing with another company. I do hope we have a chance to serve you in the future and please call us direct at 865-675-9800 and... More

Nashville, Tennessee
Contributor
13 reviews 13 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 1, 2014

Booked through hotwire, needed a quick place to stay on the way home from Dollywood. My first encounter was when I got lost and had to call the front desk; the desk clerk was very friendly. Then I get there and there are COOKIES in the lobby. comfortable sleep, lots of good food around. Breakfast was great. Every staff member... More

Was this review helpful? Yes
Sam P, Owner at Country Inn & Suites Knoxville-West, responded to this review

Thank you for taking the time to let us know how you enjoyed your stay at our hotel while traveling through Knoxville. We love to hear from our guests as it gives us an opportunity to share feedback with our team members. Thanks again for your kind comments! Have a wonderful day and we hope to see you again in... More

Knoxville, Tennessee
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 28, 2014

Stayed for 4 nights on business. Very clean, good service. Comfortable bed. Breakfast was about average but not bad. Great location near Turkey Creek and interstate 40/75. Would definitely stay here again.

Was this review helpful? Yes 1
Sam P, Owner at Country Inn & Suites Knoxville-West, responded to this review

Thank you so much for your review of our Country Inn & Suites West Knoxville. We love to here from our guests! I am so glad you enjoyed our hotel and we look forward to providing you a home here when you travel for business to Knoxville again. Sincerely, Sam More

Owners: What's your side of the story?
If you own or manage Country Inn & Suites Knoxville-West, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Country Inn & Suites Knoxville-West? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Country Inn & Suites Knoxville-West

Address: 805 N. Campbell Station Rd, Knoxville, TN 37932
Phone Number:
Location: United States > Tennessee > Knoxville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Knoxville-West 2.5*
Reservation Options:
TripAdvisor is proud to partner with Priceline, Orbitz, Booking.com, Expedia, Travelocity, Tingo, Hotels.com, BookingOdigeoWL, Venere and Otel so you can book your Country Inn & Suites Knoxville-West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Country Inn Knoxville
Knoxville Country Inn

24 photos of this hotel

Management photos: Courtesy of the property manager

Viewed
All management photos (25)
Viewed
Room/suite (6)
Viewed
Dining (1)
Viewed
Hotel & grounds (4)
Viewed
Pool/beach area (1)
Viewed
Other (13)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Knoxville with
any amenities

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style
#24 Business Hotel in Knoxville
Hotel Class
Official Description (provided by the hotel)
Award winning Country Inn & Suites located off I-40/75, Exit 373, is inviting with its charming country atmosphere. Curl up with a good book from our lending library beside the fireplace in the lobby or relax in the rocking chair on the front porch. Our hotel has been renovated from top to bottom and features brand new beds and duvets, 37" HD LCD TV's, and a microwave and refrigerator in each guest room. We also offer a heated indoor pool and spa, kids pool, fitness center, business center, guest laundry, free wired and wireless Internet access, free parking, free local calls, free USA Today Paper, a free hot deluxe breakfast buffet featuring sausage, bacon, biscuits and gravy, hot waffles, pastries, fresh fruit, assorted juices and much more. Come experience genuine Country Hospitality and stay at a hotel where you feel like you're at home! Less than a mile from the new Turkey Creek Shopping Complex featuring over 25 restaurants, shopping, 18 theater movie complex, spas, and more. Only 10 minutes from Downtown Knoxville, University of Tennessee, Neyland Stadium, Knoxville Convention Center and Knoxville Zoo. Only 40 minutes from Pigeon Forge, Dollywood, Gatlinburg and Smoky Mountains. ... more   less 
Number of rooms
57

Questions & Answers

Questions? Get answers from Country Inn & Suites Knoxville-West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer