We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 88 Knoxville hotels

Country Inn & Suites Knoxville-West

2.5 of 5 Hotel   |   805 N. Campbell Station Rd, Knoxville, TN 37932
Hotel website
Hotel deals
Hotel amenities
Special Price
Book early and Save 20%
Save Saved
You added Country Inn & Suites Knoxville-West to your Saves list
Country Inn & Suites Knoxville-West
Best prices for your stay
Enter dates for best prices
mm/dd/yyyy mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
80%
Ranked #31 of 88 Hotels in Knoxville
A recent review
5 of 5 stars reviewed 3 days ago
WANDA T Aiken, United States
Write a Review

73 reviews from our community

Traveler rating
    34
    21
    11
    4
    3
See reviews for
36
16
6
6
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
  • All months
    (73)
  • Mar-May only
    (23)
  • Jun-Aug only
    (24)
  • Sep-Nov only
    (11)
  • Dec-Feb only
    (15)
All months
Aiken, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

We had a death in our family three weeks earlier and we need to pick up a very sad family pet and could not find a motel that would help. Even one that we stayed at for over 6 years. I contacted Country Inn and Suites they were very friendly and helpful. My husband entered the room and said this... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Contributor
18 reviews 18 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The room was very comfortable and quiet. The breakfast was better than some Country Inns and the hostess was attentive. Check -in went smoothly. Dining options nearby. The ability to use part Club Carlson points+cash is appreciated and will be used again.

Was this review helpful? Yes
Antioch, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This is my second time staying at this hotel. I was in the area for business. Its right of I-40. Being close to the freeway is a plus for me and the breakfast is really good. The staff is always nice and helpful.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Sam P, Owner at Country Inn & Suites Knoxville-West, responded to this review

I would like to thank you for staying with us and for taking the time to provide feedback regarding our hotel. It is so nice to hear that you enjoyed your stay and that you plan to continue to make us your home away from home while traveling. We look forward to seeing you again soon. Sincerely, Sam More

Scotland Neck, United States
1 review
1 of 5 stars Reviewed 5 weeks ago

Sheets worn outso you could see through in some places, stain that seemed to be blood on one of the sheets, air didn't work, room door didn't latch correctly/bathroom door was broke around knob, whole hotel smelled BAD, mold in bathroom, rooms not vacuumed, trash on floors, breakfast bar was terrible and many items (like fruit of any kind) not... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CarlsonRezidor, Online Customer Care at Country Inn & Suites Knoxville-West, responded to this review

Dear Denise W, Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. More

Knoxville, United States
1 review
3 of 5 stars Reviewed August 8, 2014

Price is way more than the service or the comfort, thanks to points, 70 bucks in a suite is almost worth it. This used to be a very nice place and I used to recommend it to others, I no longer do that, and the service cleanliness is going down hill slowly.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Sam P, Owner at Country Inn & Suites Knoxville-West, responded to this review

Thank you for taking the time to write your review. We take our guest comments seriously and sincerely apologize. We will share your comments with our staff and promise you that your next stay will be perfect. Sincerely, Sam More

Decatur, Illinois
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 8, 2014

Hotel offers a modified suite that has a king bed, couch, chair and larger room with microwave and refrigerator. This was much appreciated on our week long stay, especially since we were able to get it for quite a bit less money than other hotels in the area. This location is very desirable as it is a few miles from... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Sam P, Owner at Country Inn & Suites Knoxville-West, responded to this review

Thank you so much for taking a moment to review your stay at our Country Inn & Suites Knoxville. We do take pride in our cleanliness, service, location and amenities and I am pleased we exceeded your expectations. We hope to see you again when travelling through Knoxville! Sincerely, Sam More

Elm Mott, Texas, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 4, 2014

Our family stopped here after a 15-hour day in the pickup...we really enjoyed the stay, although it was VERY short. The room was very comfortable, and the staff was very attentive to our needs. We wish we could have stayed longer. We usually stay at Country Inn and Suites whenever we travel, and we've noticed that many are becoming somewhat... More

Was this review helpful? Yes
judy_zigler, General Manager at Country Inn & Suites Knoxville-West, responded to this review

Thank you for taking time to share with others your enjoyment while staying at our hotel. We appreciate the feedback to share with our staff. Please visit us again when in the area. More

Boulder CO, United States
1 review
4 of 5 stars Reviewed August 1, 2014

We like Country Inn and Suites. They are are the right price point and quality for us. But... They say they take pets but you are never sure until you arrive and then you may be out looking for another hotel.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
judy_zigler, General Manager at Country Inn & Suites Knoxville-West, responded to this review

We are happy to hear you enjoyed your stay with us. I am sorry to hear you had a problem at some hotels when traveling with your pet. Although we allow pets at this property, not all Country Inn & Suites do. Each property will have their Pet Policy listed on their website when you make your reservation or you... More

Fredericktown
Contributor
11 reviews 11 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 28, 2014

Had a handicapped accessible room with king bed. Room was spacious, clean and comfortable. We had an easy chair with ottoman and an extra blanket and pillow. The breakfast was adequate with lots of choices. Desk clerk was friendly and helpful. The room décor was fresh and up to date. Overall good experience. Would definitely stay here again.

Was this review helpful? Yes
judy_zigler, General Manager at Country Inn & Suites Knoxville-West, responded to this review

We are happy to hear you enjoyed you stay with us. Thank you for taking the time to share you good experience with other travelers. We hope to see you again when visiting the Knoxville area. More

1 review
2 of 5 stars Reviewed July 6, 2014

I made a reservation through Trip Advisor. Arrived @ the hotel, felt it was date. The only access to the hotel was thru a gas station or another hotel parking lot. I wanted to cancel. I did cancel on line prior to 6 PM. I left 2 voice mails and 2 e-mails. There has been no response from Trip Advisor.... More

Was this review helpful? Yes
Sam P, Owner at Country Inn & Suites Knoxville-West, responded to this review

Cindy, I'm sorry you had problems with your reservation through a 3rd party. Unfortunately, when reservations are not made directly through our hotel or countryinns.com, we are not able to do much since you are dealing with another company. I do hope we have a chance to serve you in the future and please call us direct at 865-675-9800 and... More

Do you own or manage Country Inn & Suites Knoxville-West?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Country Inn & Suites Knoxville-West? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Country Inn & Suites Knoxville-West

Address: 805 N. Campbell Station Rd, Knoxville, TN 37932
Phone Number:
Location: United States > Tennessee > Knoxville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Knoxville-West 2.5*
Number of rooms: 57
Reservation Options:
TripAdvisor is proud to partner with Carlson, Booking.com, Travelocity, Expedia, Priceline, Tingo, Hotels.com, Odigeo, Venere and Otel so you can book your Country Inn & Suites Knoxville-West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Country Inn Knoxville
Knoxville Country Inn

24 photos of this hotel

Management photos: Courtesy of the property manager

Viewed
All management photos (25)
Viewed
Room/suite (6)
Viewed
Dining (1)
Viewed
Hotel & grounds (4)
Viewed
Pool/beach area (1)
Viewed
Other (13)
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Near Country Inn & Suites Knoxville-West