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Country Inn & Suites By Carlson, Knoxville West

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805 N. Campbell Station Road, Knoxville, TN 37932
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1 room 1 adult
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Country Inn & Suites By Carlson, Knoxville West
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154 Reviews from our TripAdvisor Community

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Springfield, Missouri
Level Contributor
269 reviews
236 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
5 of 5 stars Reviewed 1 week ago

Automatic front doors, YAY :-) Jamie @ ck-in was so pleasant & helpful. Fresh baked cookies in the lobby, still warm, were hard to resist (so I didn't :-)) After a long day on the road, I enjoyed a restful overnight. Kudos to housekeeping ~ Room #109 was spotless. Bathroom was gleaming with generous supply of towels. Flat screen TV... More 

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Thank LINDA H
Columbus, OH
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My wife and I stayed at this hotel in January of 2016. We were there for two nights. The hotel staff was very friendly. I would say our hotel room was about average. The continental breakfast was decent, but nothing to write home about. Still beats having to purchase breakfast elsewhere. The one thing we did notice about the room... More 

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Thank Buckeye77
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

The room was not super clean...it looked like they hadn't vacuumed at all. My infant son had an accident so I put him in the shower and then looked and there were no towels or washcloths. I called down and they brought some up. Then they brought up the crib. There were crackers in it and the mattress was actually... More 

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Thank Tiffany C
Sam P, Owner at Country Inn & Suites By Carlson, Knoxville West, responded to this review

We appreciate you taking the time the share your experience. I am first and foremost sincerely sorry for the condition of the crib, we will take care of this problem immediately and remove this crib and replace it with a much safer unit. I also apologize for the room as well, we will share your comments with our housekeeping staff... More 

Chesterfield, Missouri
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 13, 2015

This was the first time using this hotel chain. Obtained a room on the first floor convenient to the front. Room was clean and beds appeared to be newer as they were not worn. Did not get up in time for breakfast but coffee was week. Likely will try this chain again. The only problem we encountered was the TV... More 

Helpful?
Thank Martin P
Sam P, Owner at Country Inn & Suites By Carlson, Knoxville West, responded to this review

Thank you so much for staying with us and thank you for taking the time to review our hotel on TripAdvisor! We appreciate your comments regarding your positive experience with our clean room. We apologize for the TV problem, we will make sure that the problem is corrected asap. It was our pleasure to welcome you to the Knoxville area... More 

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