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TownePlace Suites Knoxville Cedar Bluff

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205 Langley Place, Knoxville, TN 37922
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TownePlace Suites Knoxville Cedar Bluff
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TownePlace Suites Knoxville Cedar Bluff
TownePlace Suites Knoxville Cedar Bluff
TownePlace Suites Knoxville Cedar Bluff
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93 reviews from our community

Traveler rating
    29
    31
    18
    8
    7
See reviews for
30
22
14
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Roanoke, Virginia
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Suites are accommodating with kitchenettes. We meet family here and have a small child so the kitchen amenities are helpful especially the regular size coffee pots. The beds were comfortable (not so much the sofa bed). If you plan to use the sofa bed you need to get linens from the front desk as they are not in the room.... More 

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Contributor
17 reviews 17 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Can usually count on Marriott properties to offer clean rooms and this one is no different. They're getting a little pricey though. One thing I did not like about this particular hotel was that it had little parking and one very slow elevator. Not a big deal unless you're given the room the furthest away from everything. For a one-night... More 

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Charlottesville, Virginia
Contributor
13 reviews 13 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This was a good hotel with limitations. The staff was helpful and pleasant, the room was clean and well appointed. The room was significantly less than the surrounding Marriott hotels so I've accounted for that with a four star rating. Here are the limitations. It's pet friendly, so if you have pet allergies you should account for that. The elevator... More 

Was this review helpful? Yes 2
1 review
1 of 5 stars Reviewed February 13, 2015

The room itself was clean. The problem is you cannot change the thermostat! The heater in the room says "the unit controlled by wall thermostat". A lie! We turned the thermostat up and an hour later still no heat. Called the front desk to find out they control the heat and keep it at 68! It was only 20 degrees... More 

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Jeremy M, General Manager at TownePlace Suites Knoxville Cedar Bluff, responded to this review

Dear Lynne S, Thank you for your feedback. I want to apologize for the malfunction you encountered with the a/c unit in your room. I understand the frustration of not having heat during a cold night. I have shared your feedback with our maintenance team and we have have corrected the issue. Again, thank you for your valued feedback. If... More 

Gastonia, North Carolina
Contributor
11 reviews 11 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 6, 2015

My bosses set me up in this place while I looked for a home since I'm from out of the area. This place was great. From Zack, to the manager, to the cleaning crew; everyone was awesome! Super friendly, helpful, and understanding. I stayed in a two bedroom suite, with a full kitchen. When we arrived, we couldn't believe it... More 

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Atlanta, Georgia
Top Contributor
105 reviews 105 reviews
17 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed January 21, 2015

Visited Knoxville in December With 2 grandsons again. We had a good stay in this hotel. The room was clean. The staff was helpful. The free morning breakfast was normal for a TownePlace Suites, Hampton Inn, etc. These places need more breakfast healthy options. There are a number of good restaurants nearby with a range of food options. The restaurants... More 

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1 review
3 of 5 stars Reviewed January 18, 2015

We stopped here for the night while driving to South Carolina. The hotel was perfect for what needed, a clean kid/pet friendly place to crash after a long day on the road. The staff was friendly, rooms and common areas were clean. I am a Marriott Rewards Silver Member and I used points for our room. Traveling with me were;... More 

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Jeremy M, General Manager at TownePlace Suites Knoxville Cedar Bluff, responded to this review

Dear Melissa J, Thank you for you valued feedback. I am glad to hear that overall your stay was enjoyable. If you are ever back in the Knoxville area, we would love to have you stay with us again. I understand have multiple people and dogs in the studio can be quite small in feel. I will let you know... More 

Grand Bend, Canada
Top Contributor
72 reviews 72 reviews
30 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed January 9, 2015

We stayed at this Marriott a year ago and found it very good, so we reserved again. After reading the last two reviews, we had concerns. We got a nice welcome from Zack and a complimentary USA Today. The room was as expected, fairly large, a comfortable bed & a full kitchen. Since we were travelling south this was just... More 

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Ooltewah, Tennessee
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed December 21, 2014

I am a Marriott Rewards Member and this is by far my worst stay at any Marriott property ever. My family of three wanted to go to a basketball game in Knoxville the Saturday before Christmas and do some shopping. The hotel is located between two prime shopping areas in West Knoxville. We went to the game and did our... More 

Was this review helpful? Yes 1
Jeremy M, General Manager at TownePlace Suites Knoxville Cedar Bluff, responded to this review

Dear DScottRN, Thank you for choosing TPS-Knoxville and for your feedback. I want to apologize for the troubles you encountered during your stay. I understand your frustration with not having any linen in your room for the pull-out sofa, upon check-in. I also understand how disappointing it is to be told by an associate one thing, however, not following through... More 

Nashville, Tennessee
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 20, 2014

We've stayed at this hotel a couple of times with our kids. Originally we thought this would be a great family hotel, but this last reservation sent me to another Hilton brand hotel down the road. The last couple stays were good...I got upgrades and good service. Yesterday I had made a reservation to stay for two nights. We arrived... More 

Was this review helpful? Yes 1
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