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All 89 Knoxville hotels

TownePlace Suites Knoxville Cedar Bluff

2.0 of 5 Hotel   |   205 Langley Place, Knoxville, TN 37922
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66%
Ranked #43 of 89 hotels in Knoxville
A recent review
4 of 5 stars reviewed 3 weeks ago
CalifKidRetired Virginia Beach, Virginia
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74 people have reviewed this hotel

Traveler rating
    26
    23
    15
    5
    5
See reviews for
23
16
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17
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Virginia Beach, Virginia
Top Contributor
108 reviews 108 reviews
48 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was a good place to stop on the way to Nashville. This was our first experience with a TownPlace Suites and we liked it. The room rate was very good and the location was excellent. It was near some restaurants we have enjoyed in past trips and easy to get to from the freeway. Even though the room had... More

Was this review helpful? Yes 1
Jeremy M, General Manager at TownePlace Suites Knoxville Cedar Bluff, responded to this review

Dear Califkidretired, We are glad that you enjoyed your stay while in Knoxville. I have shared your comments with our team and they are extremely happy that they could make your stay more enjoyable. If you are ever in the Knoxville area again, please make sure and stop by. We would love to have you again. Have a great day.... More

Knoxville, Tennessee
2 reviews
4 of 5 stars Reviewed June 18, 2014

I have been at Towne Place since Dec. 15, 2013. I've been here long enough to know this hotel and the staff. I'm not well and don't drive any longer, so I'm in my room a lot. The 2 housekeeper's that take care of my room , Velda and Bridget do an excellent job. You receive a full clean every... More

Was this review helpful? Yes
Jeremy M, General Manager at TownePlace Suites Knoxville Cedar Bluff, responded to this review

Good afternoonr Becky, Thank you for the kind words. It turly means a lot to the team that all their hard work is being recognized. We value ourselves on customer service and strive to find ways to improve, each and every day. Again, thank you for your feedback. Have a great day. Sincerely, Jeremy Miller, General Manager 205 Langley Place... More

Waynesboro, Virginia
Top Contributor
71 reviews 71 reviews
29 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed June 16, 2014 via mobile

Checked in for a weekend away at a swim meet at UT and room seemed to be a fairly typical Towneplace Suites arrangement (studio suite, small microwave, medium sized fridge, dishwasher and a couple of burners on a stove - no oven). However, when we went to use the microwave, there was no "plate", although it was the type that... More

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Jeremy M, General Manager at TownePlace Suites Knoxville Cedar Bluff, responded to this review

Dear Jeff L, I want to thank you for your feedback, as it will only help to improve the service and product we offer to our guests. I have discussed the matter with my housekeeping team and I can assure you that the matter will not happen again. I fully understand the frustration you experienced when you saw the dirty... More

Indianapolis, IN
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 5, 2014

Just checked in and got to our room. The room seems clean and well kept. Room has a full kitchen. Smaller size but very useful. We chose this hotels as we travel with our two dogs. This hotel is pet friendly with a low pet fee. Overall this room is well worth the money.

Was this review helpful? Yes
Jeremy M, General Manager at TownePlace Suites Knoxville Cedar Bluff, responded to this review

Dear NDtpt, Thank you for your feedback. I have shared your comments with my team. As always, your feedback helps us improve our performance. Thank you again for choosing Towneplace Suites by Marriott. We look forward to seeing you again in the near future. Sincerely, Jeremy Miller, General Manager More

North Carolina
Senior Contributor
48 reviews 48 reviews
3 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed May 4, 2014

Another excellent stay at the Towneplace. They had covered the two most important areas for us: it was clean and the property was quiet. The staff is friendly and prompt. Breakfast was fine as well. We got ours and ate in the room since the computer desk also pulls out to be a table. We will be back.

Was this review helpful? Yes 2
Jeremy M, General Manager at TownePlace Suites Knoxville Cedar Bluff, responded to this review

Drea Honeygene, Thank you for choosing the Towneplace Suites, Knoxville, TN for your hotel accomodations. The team is glad to hear that you enjoyed your stay. Your feedback solidifies to the team that they are doing a great job. We look forward to seeing you again in the near future. Have a great day More

Silver Spring, Maryland
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed May 3, 2014

I pride myself on not being too critical; when I don't pay a lot I don't expect a lot but the problems during my stay added up. First there was the fact that I had to go to the laundry room to find anyone to check me in...then there was what looked like a pubic hair in the tub. The... More

Was this review helpful? Yes 1
Jeremy M, General Manager at TownePlace Suites Knoxville Cedar Bluff, responded to this review

Dear Travelpages33, Regardless of the amount any guest may pay, the service we provide should alwyas exceed the guest expectations. I want to first apologize for all the issues you encountered during your stay. The cleanliness and broken items in the room is un-acceptable. I have discuss the issue with housekeeping and can assure you this problem has been corrected.... More

Saint Louis, Missouri
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 15, 2014

I am a single traveler, so safety is very important to me. I stayed at this hotel in July 2013, and someone claiming to be management called my room around midnight, asking me to come down to the hotel lobby. Of course I didn't go to the lobby, and instead called Marriott's Platinum Elite phone number and reported the incident.... More

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Jeremy M, General Manager at TownePlace Suites Knoxville Cedar Bluff, responded to this review

Dea SEMOTraveler074, Thank you for taking the time to evaluate our property. The team is pleased to hear that your stay was great . I want to apolgize for the poor experience during your first stay. As you can see, we have made many changes for the better and are glad to know our hard work is paying off. If... More

Toledo, Ohio
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed March 29, 2014

Overall average stay. Surprised by full size fridge/microwave/dishwasher/sink. Foldout sofa bed was useful but no room to walk through once it's folded out. Nice grab & go breakfast. Room smelled a little dank when we first came in but aired out ok fairly quickly. Average "nice" one night stay while we were passing through.

Was this review helpful? Yes
Jeremy M, General Manager at TownePlace Suites Knoxville Cedar Bluff, responded to this review

Dear PrayedUp, Thank you for letting us know your experiences during your stay at TPS-Knoxville. I am glad that you appreciated the amenities in the room/hotel. . I am sorry that your room wasn't as fresh as you would have preferred it to be. I have discussed the issue with my housekeepers and we are performing routine walk-throughs of all... More

NC
Top Contributor
98 reviews 98 reviews
25 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed March 22, 2014

I always like TownePlace Suites as I think they are the best value properties around. The only problem I had was finding the hotel itself. You take the Cedar Bluff exit but the hotel is about a mile to the west, down N. Peters Rd. Once I got there, everything else was great! The desk clerk was friendly and enthusiastic.... More

Was this review helpful? Yes
Jeremy M, General Manager at TownePlace Suites Knoxville Cedar Bluff, responded to this review

Dear Awaxy, I am sorry to hear that our location was difficult to find. The staff is trained and well versed on the Knoxville area. If you ever run into the issue again while in Knoxville, please feel free to give us a call and we would be happy to offer directions. Thank you for the kind words. The team... More

Contributor
15 reviews 15 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 15, 2014

The staff at this particular hotel are fun, friendly and helpful. The room was clean although a little more cramped than I like for a suite hotel. This particular TownePlace offered a much better breakfast including fresh waffles and juice which was much appreciated.

Was this review helpful? Yes
Jeremy M, General Manager at TownePlace Suites Knoxville Cedar Bluff, responded to this review

Dear Bethanycv, The team is extremely happy that you enjoyed your stay. Thank you for choosing us for your hotel accomidations. If you are ever back in the Knoxville area, please do not hesitate to stop by and stay with us again. If you need anything, please feel free to contact us anytime. I hope you have a wonderful week... More

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Additional Information about TownePlace Suites Knoxville Cedar Bluff

Address: 205 Langley Place, Knoxville, TN 37922
Phone Number:
Location: United States > Tennessee > Knoxville
Price Range (Based on Average Rates): $
Hotel Class:2 star — TownePlace Suites Knoxville Cedar Bluff 2*
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Also Known As:
Towneplace Suites Knoxville Cedar Bluff Hotel Knoxville

24 photos of this hotel

Management photos: Courtesy of the property manager

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
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Number of rooms
98

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