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Hilton Garden Inn Knoxville/University

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1706 Cumberland Avenue, Knoxville, TN 37916-3002
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Hilton Garden Inn Knoxville/University
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Hilton Garden Inn Knoxville/University
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241 reviews from our community

Traveler rating
    153
    58
    18
    9
    3
See reviews for
94
36
14
76
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
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  • English first
  • Any
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  • All months
    (241)
  • Mar-May only
    (67)
  • Jun-Aug only
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    (54)
  • Dec-Feb only
    (71)
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Atlanta, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Would be happy to stay in this lovely hotel again, when I'm in the area! Totally clean, up-to-date, and friendly...What every lodging experience should be like :D. Valet parking at $10 seemed a little pricey, but attendant was personable and prompt, so no problems with coming and going. Room was peaceful with nice pops of color and bath featured Neutragena... More 

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Tuscaloosa, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel stands out for it's very friendly valet team, front desk staff and, most of all, housekeeping department. The housekeepers were among the friendliest and attentive I've ever met. I encountered no less than five different women in the halls -- of different racial backgrounds, very young and well-into middle age -- and all were so very nice and... More 

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FAIRFAX
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I cannot say enough good things about this hotel. I travel a lot, both for work & fun. I came to Knoxville for a big triathlon down the street at the Worlds Fair Park. This hotel was only a few blocks away. EVERY PERSON who works here is helpful, friendly, professional, and they go out of their way to assist... More 

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Senior Contributor
41 reviews 41 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

There are many hotels in Knoxville -- all full when UT has a football game going. For the other times, if business or pleasure involves UT, this is by far the most convenient place to campus -- for practical purposes, it is on campus! Staff is consistent and always aims to please. Excellent, really speedy valet moves cars in and... More 

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Wise
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This motel was a little pricey for us at $130 a night. We usually travel with our kids and do budget vacations. It was well worth the extra cost. The rooms were very clean, strongs solid doors helped with noise and safety concerns. Also, the free shuttle is a life saver. Driving in areas you are not familiar with is... More 

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Virginia
Senior Contributor
48 reviews 48 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Our son graduated last week from UT and we have stayed at this property several times. They have some outdoor seating and a couple of fire pits. We enjoy bring able to get a cocktail in the evening at the bar sling with food. They also offer breakfast -- nice bright dining area. New, clean hotel and friendly staff. They... More 

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knoxville, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Saw this place change hands several times over the years from Sheraton to apartments to Hilton. Nice upgrade since its old days as a Sheraton. The old Sheraton had a damp feel to it. This is exponentially better. Would recommend it to someone who was not too concerned about the price. $162 (after taxes--govt. bastards) seemed a bit steep for... More 

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Memphis, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Upon arrival, found used band aid on floor next to window. Brown stains on wall next to commode. White/opaque gel like stain on glass bathroom door, Dust and debris underneath bed(not cleaned in weeks or months). Refrigerator door wouldn't stay closed. etc. Cant believe any housekeeper could overlook the nasty conditions!

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St. George, Utah
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location right downtown and the shuttle will take you to a restaurant if you don't want to walk. Clean rooms and friendly people at every step. Right next to the University and the nightlife you would expect.

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Memphis, Tennessee
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Ever since finding the Hilton Garden Inn University right next to campus, we have been very pleased with this new property, its staff, accommodations, and amenities. The fresh new design and materials chosen for the lobby provide a comforting welcome experience. The friendly and helpful staff get you in your room quickly, and as an Honors guest, treat you to... More 

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