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All 89 Knoxville hotels

Hilton Garden Inn Knoxville/University

3.0 of 5 Hotel   |   1706 Cumberland Avenue, Knoxville, TN 37916-3002
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Ranked #8 of 89 hotels in Knoxville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Jason S Woodstock, Georgia
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124 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
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English first
Woodstock, Georgia
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

I have stayed at this hotel multiple times this year and couldn't ask for a better experience. The staff has been excellent on all occasions and the rooms are VERY clean. The location is convenient to UT and all surrounding areas including the local hospitals and shopping. I will definitely be staying at this hotel again on my next trip... More

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2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My boyfriend & I had to book a last minute trip due to his mother passing needless to say we were scrambling for a nice & affordable hotel last minute . We could not have been more pleased with the location & customer service at this hotel it was great all across the board ! I will add that I... More

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Tazewell, Tennessee
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

We stayed at the Hilton for two nites during the Covenant Health Marathon. All staff were friendly, rooms were clean, prices were affordable. We enjoyed this hotel so much we plan to stay again this year for the marathon;

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Top Contributor
59 reviews 59 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

My family and I stayed at this Hilton Garden Inn over the past weekend. Convenient location for downtown/University activities. Not sure I would feel comfortable/safe walking about alone at night though. Within one mile from the Market Square which was a very enjoyable activity on a Saturday morning. Room/Breakfast were all very good.

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Bishop, Georgia
1 review
5 of 5 stars Reviewed 1 week ago

We came to visit the University of Tennessee campus. The location of this hotel is excellent. The food was very good - we had both breakfast and dinner. The service was a bit slow, but the food tasted very good. Odd part was that the door to the bathroom couldn't be locked and the door was frosted glass. Never seen... More

Review collected in partnership with Hilton Garden Inn

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Kimball, Tennessee
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel was beautiful inside and out! The first person you will talk to is the valet and all of them were beyond friendly and helpful! The guest services attendant was very sweet and talkative. The room is AMAZING. It is decorated very nicely and has everything you will need and super clean! We were in a room facing the... More

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1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

My fiancée and I had a great weekend at this hotel. Rooms were clean, staff was friendly (esp our bartender Lydia!), and the city was fun. Got a king room, clean and ready upon arrival. Only downside was the parking which was valet only. Wasn't all that much of an inconvenience though as we walked everywhere. Great hotel would return... More

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Knoxville, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This is a brand new property in Knoxville. It is as close to the UT Campus as you can get. The rooms are beautiful and spacious. I Love how many outlets there were near the bed. Made charging my devices very simple. I also liked the reading light that is attached to the bedside table light. If you are coming... More

Review collected in partnership with Hilton Garden Inn

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Murfreesboro, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

My son and I stayed at the HGI for college orientation. It was a wonderful experience and the staff were so customer service oriented. I couldn't have been happier with our hotel stay. From check in to check out, our valet parking, the water and snacks, the cleanliness of the rooms, the comfort of the bed, plenty of hot water,... More

Review collected in partnership with Hilton Garden Inn

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Nashville, Tennessee
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I like the hotel and almost every aspect! Location behind the two fast food restaraunts is not ideal, but the hotel is impeccable! Rooms are modern and very clean! the linens are crisp and comfy, as well as the bed! I extended my stay twice since it was so delightful! great walk to allot to do as well! Fed Ex... More

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HGIKNOX, General Manager at Hilton Garden Inn Knoxville/University, responded to this review

Thank you so much for taking your valuable time to give us such a great review on Trip Advisor. We’re glad you decided to give us a try, and that you enjoyed your experience so much that you extended your stay! I am also glad that you found Cooper, our head bartender, to be a great asset. Our entire staff... More

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Additional Information about Hilton Garden Inn Knoxville/University

Address: 1706 Cumberland Avenue, Knoxville, TN 37916-3002
Phone Number:
Location: United States > Tennessee > Knoxville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Knoxville/University 3*
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Also Known As:
Days Inn Campus Hotel Knoxville
Days Inn Knoxville
Knoxville Days Inn

43 photos of this hotel

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Hotel & grounds (4)
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Dining (1)
Other (30)


Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
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Official Description (provided by the hotel)
Tucked away in the center of Knoxville's downtown on historic Cumberland Avenue near campus, is the newly opened Hilton Garden Inn University. Featuring 24-hour valet parking, complimentary business services and internet services, we offer travelers the convenience of a full-service restaurant and bar (including outdoor seating with firepit), indoor meeting space, conversatory off the main lobby and 24-hour Pavilion Pantry. Come and see for yourself what everyone in Knoxville is talking about! We are proud to be the 2014 winner of Excellence from TripAdvisor!! ... more   less 
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