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Hilton Garden Inn Knoxville/University

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1706 Cumberland Avenue, Knoxville, TN 37916-3002
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Hilton Garden Inn Knoxville/University
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Hilton Garden Inn Knoxville/University
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269 Reviews from our TripAdvisor Community

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Traveler rating
    171
    63
    20
    9
    6
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106
41
15
84
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • Danish first
  • English first
  • Any
English first
  • All months
    (269)
  • Mar-May only
    (67)
  • Jun-Aug only
    (77)
  • Sep-Nov only
    (54)
  • Dec-Feb only
    (71)
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Caledonia, United States
3 of 5 stars Reviewed 5 days ago NEW

I've traveled the world and stayed in any number of establishments all over but never had worse sleep for the investment. I am pleased how the staff responded in their attempt to make it up. I will give HGI another shot but probably not that particular one.

Review collected in partnership with Hilton Garden Inn

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Nashville, Tennessee
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for a couple days with my kids, 5 & 6 years old. We had plenty to do in very close proximity, a shuttle service to take us places, and great, friendly interactions with all staff. We will stay again!

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Memphis, Tennessee
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very much enjoyed stay. Hotel very clean, all staff very nice, bed very comfortable.Has a Keurig in room for coffee. Nice feature so you can take a fave coffee or tea with you. Breakfast was available but not complimentary.

Review collected in partnership with Hilton Garden Inn

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virginia
1 review
5 of 5 stars Reviewed 1 week ago

Superb customer service, wonderful accommodations. All staff were most friendly, helpful and gracious. A first rate hotel for us. The breakfast was very nice, the evening offerings were also a treat. Shuttle service to our visit in town was very handy, friendly and very timely.

Review collected in partnership with Hilton Garden Inn

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Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had to make an emergency reservation when my daughter decided to have her baby early! After long hours in the car and lots of happy tears this room was heavenly. The car was taken care of by valet even though it was late. The room was spacious, clean and tastefully decorated. I slept like a baby!

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Memphis, Tennessee, United States
Level Contributor
60 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a new hotel but it was built from the guts(concrete walls) of an old apartment building so the stairs are small for today's standards. We stayed the weekend for a wedding. The staff was great and the rooms were nice. Space was limited because of working in the old structure. The hotel has valet parking only but it... More 

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Hebron, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Hilton Garden Knoxville during a recent educational conference at the University of TN. The staff was uniformly friendly, courteous and helpful. Rooms were clean, comfortable and well-equipped. Any questions I had were quickly resolved. I would definitely recommend this hotel.

Review collected in partnership with Hilton Garden Inn

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Germantown, Tennessee
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here to attend our daughter new student orientation. Great location, excellent shuttle service on and off campus. Hotel is like new, clean, fresh and has a great staff. This will be our go to stay hotel for next four years.

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Nashville, Tennessee
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Every step, from reservation to departure, i was impressed with the friendliness and professionalism of this entire staff. The front desk personnel were pleasant, efficient, and clearly focused on making sure we had everything we needed. The room was clean and well-appointed. The breakfast was delicious and the servers were attentive without being intrusive. The valets actually HUSTLED to get... More 

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1 review
5 of 5 stars Reviewed 3 weeks ago

Staff was wonderful. Room was already cool when arrived, which was greatly appreciated since it was over 90 degrees outside. Entrance to hotel a little hard to find and get to, overall through, wonderful place and will stay again when in town.

Review collected in partnership with Hilton Garden Inn

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