We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Quality Inn & Suites Knoxville

Hotel website
Hotel deals
317 N. Cedar Bluff Rd., Knoxville, TN 37923
Special Offer
Choice Privileges Points
Book on
TripAdvisor
Trusted partner. We work directly with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Quality Inn & Suites Knoxville
Professional photos View all
Browse nearby
Quality Inn & Suites Knoxville
Quality Inn & Suites Knoxville
Quality Inn & Suites Knoxville
Add Photo

77 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    13
    19
    15
    18
    12
See reviews for
36
12
3
7
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Arabic first
  • English first
  • German first
  • Any
English first
  • All months
    (77)
  • Mar-May only
    (19)
  • Jun-Aug only
    (22)
  • Sep-Nov only
    (15)
  • Dec-Feb only
    (21)
All months
Benton, Arkansas
1 review
5 of 5 stars Reviewed 3 days ago NEW

Let me state first off that I love this little hotel!!! It's my second time staying in Knoxville and it makes the stress of driving across 6 states MELT away. It's beautiful first and foremost, but has a few minor flaws; but it's all age related that ANY building that's had a busy life is going to have. The night... More 

Was this review helpful? Yes
SBray1523, General Manager at Quality Inn & Suites Knoxville, responded to this review

I just wanted to respond to tell you how happy we all are in hearing you enjoyed your stay! I don't believe I could have given a better description of our property! Renovations have been under way since November of 2014 and while we are very happy with the updates, there is still more to come. Being an older property,... More 

Bluefield, West Virginia
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

We checked in around midnight. The front desk was very friendly and nice. The room was very clean and spacious. My daughter wanted a cup of milk before she would go to sleep. My husband went to the front desk to see if there was a gas station close by and they gave us a cup of milk from the... More 

Was this review helpful? Yes
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Rooms very nice a great pit stop we enjoyed the indoor water park. The rooms were nice and beds were comfortable. Also free wifi with fast connection. We had fridge and microwave. Granite countertops, pools were heated and the shower head in the room was great cause you could change the speeds and pressure. Awesome stay highly recommend I would... More 

Was this review helpful? Yes
SBray1523, General Manager at Quality Inn & Suites Knoxville, responded to this review

Thank you for reviewing our hotel! We love to have feedback from our guests, and I am happy to hear you enjoyed your stay! I hope you can come back and visit again soon. Sarah Bray GM More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 24, 2015

Unless you are coming specifically for the water park... I would not stay here. The rooms are nice enough... Bathrooms a little dingy but whatever... But there is no outside view. Windows literally connect to the hallways and the pool area. Smelled gross and was humid... Exit/entry points were awkward.. Great if you have kids... Otherwise I would not recommend.

Was this review helpful? Yes
Dandridge, Tennessee
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed March 27, 2015

This was my first time staying here and was very impressed by the friendliness of the lady working the front desk. Very helpful. The king-sized bed was awesome...didn't want to get out of it. The pool/waterpark were nice, as was the breakfast. There are some renovations going on but no of that bothered us in any way. Look forward to... More 

Was this review helpful? Yes
Niccole L, General Manager at Quality Inn & Suites Knoxville, responded to this review

Thank you so much for your kind words regarding your recent stay. We strive to provide the best experience possible for our guests and I am thrilled to hear we succeeded with your visit! We hope you will call us home whenever traveling through the Knoxville area. More 

Windsor
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed March 15, 2015

Stayed here because of the "waterpark". Kids did love it, but I was underwhelmed. It's like a small playground with water. My impression of the hotel is that it's an old outdoor motel that's been converted into an indoor one. Rooms are seriously dated, somewhat clean. We stayed adjacent to the pool, and thankfully the water shuts off at 10pm... More 

Was this review helpful? Yes
Huntsville, Tennessee
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed February 26, 2015

I understand the rooms are being renovated. But a fresh coat of paint won't change the fact this place was poor. Busted plug outlets, outlets that don't work. Faulty heater. The first room i went to was not cleaned. I asked for another room. They put me by the pool. I didn't want by the pool due to noise level.... More 

Was this review helpful? Yes
Niccole L, General Manager at Quality Inn & Suites Knoxville, responded to this review

I would like to thank you for taking your time to review us on trip advisor. We appreciate any and all guest feedback! I am sorry to hear that we are failing to meet your expectations, but would like to ease your mind in that we are not just putting paint in the rooms. All rooms are getting completely redone,... More 

Toronto, Canada
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed February 23, 2015

This hotel is newly renovated with an indoor pool and large water park. The water slide area wasn't heated in the winter but kids still played in it. The pool is a bit small for swimming laps. The service was very good. Breakfast was excellent with many choices and homemade eggs and real buttery biscuits. It is served in a... More 

Was this review helpful? Yes
Knoxville
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed February 22, 2015

Stayed so the kids could play at the water park. The staff was curtious when and kid push my child down and she had a big cut on her elbow. The kids loved it. There were no pool towels for like the first five hours there. Need to add more chairs parents were standing due to no seating. The bed... More 

Was this review helpful? Yes
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed February 16, 2015

This was the worst hotel I have been too. We went out for the day every day and the room was never cleaned. When we got back to the room at night, the keys didn't work, every night. The hotel is very dirty. The water park is not worth the stay at this hotel.

Was this review helpful? Yes
Niccole L, General Manager at Quality Inn & Suites Knoxville, responded to this review

Thank you for taking the time to review us, and for choosing to stay at our hotel. I am truly sorry to hear that we did not meet your expectations during your stay. I did check to see why your room wasn't cleaned during the day, and records show that your do not disturb sign was on the door, and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

22 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (4)
Viewed
Bathroom (1)
Viewed
Dining (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (18)
Viewed
Family/play areas (2)
Viewed
Hotel & grounds (4)
Viewed
Dining (2)
Viewed
Room/suite (5)
Viewed
Business center/function rooms (2)
Viewed
Pool/beach area (1)
Viewed
Other (2)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay