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Quality Inn & Suites Knoxville

2.0 of 5 317 N. Cedar Bluff Rd., Knoxville, TN 37923
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Quality Inn & Suites Knoxville
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Quality Inn & Suites Knoxville
Quality Inn & Suites Knoxville
Quality Inn & Suites Knoxville
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61 reviews from our community

Traveler rating
    10
    18
    10
    13
    10
See reviews for
30
9
1
6
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Lumber Bridge, North Carolina
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel is in the process of being updated. However, an update or curtains, paint, and carpet doesn't change the fact that this hotel is old and worn. We were in a large room considered a suite that was two adjoining rooms that were converted to one therefore there were 2 doubles and a bath in one room and a... More

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Knoxville, Tennessee
Contributor
17 reviews 17 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Although the hotel is not new (but being renovated), it's a very decent place. Stayed here with my mother and granddaughter and a family friend. We had a blast at the indoor water slide and pool. The staff was friendly and the breakfast was your average free breakfast with fruit, waffles, cereal, bagels, coffee, juice and milk. I will stay... More

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Atlanta, Georgia
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here during a stressful time when a relative was undergoing surgery at a nearby hospital. I was only looking for a close, cheap hotel...I found much more! While the adjacent lot looked a bit scraggly because of unmowed weeds (the lot is owned by another party), the hotel itself looked contemporary, clean, and inviting on the outside. The... More

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Niccole L, General Manager at Quality Inn & Suites Knoxville, responded to this review

Thank you so much for choosing to stay with us! I am glad to hear that we could be of service you to during this hard time, and we hope to have you back, hopefully during a better reason to visit! Please call us whenever you're in the area, we'd love to have you again! More

Johnson City, Tennessee
2 reviews
5 of 5 stars Reviewed October 11, 2014 via mobile

Ok, I read all the previous reviews before I booked this hotel (stayed 3 nights this past week) but I got a great price so I took a chance anyway. I was THOROUGHLY happy-- the staff was SO accommodating, friendly, thorough, and that made this such a great stay! While it is true the hotel is under new ownership and... More

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Niccole L, General Manager at Quality Inn & Suites Knoxville, responded to this review

We are tickled pink to hear you had a great time! That's what we are here for! Please let us know if there is any other way to help, and we look forward to ya'lls return trip! More

1 review
2 of 5 stars Reviewed October 2, 2014 via mobile

We booked this room online while vacationing in TN. My husband and I didn't have a "too good to be true" feeling about the price because we have been experiencing some really good deals compared to back home in Oklahoma. As mentioned by others, the water park was the draw because our ten year-old daughter has been traveling in the... More

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Niccole L, General Manager at Quality Inn & Suites Knoxville, responded to this review

I am terribly sorry to hear about the problems you experienced during your stay. We are currently undergoing renovations, and have had staffing changes as well. I can assure you our hotel is very safe, and coming along nicely with the work being done. We would love to have you back once the work is complete, so we have another... More

Murfreesboro, Tennessee, United States
Contributor
14 reviews 14 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 15, 2014

Unfortunately, my son's travel soccer teams continue to book at this "musty, humid" hotel, our unfortunate 3rd stay. We were at the hotel this past weekend. While we were packing our belongings in the car, I locked the key cards in the room. I asked four staff members (including the manager, according to the desk clerk after my description, who... More

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Niccole L, General Manager at Quality Inn & Suites Knoxville, responded to this review

I am terribly sorry to hear about the problem you experienced. We still haven't heard back from you about the incident, or received a police report number, and as soon as we have that we can definitely help. More

Senior Contributor
29 reviews 29 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed August 28, 2014

These people are trying to rehab an older worn-down motel. Fron lobby looks good, but otherwise it need much improvement. Breakfast Bar - good. Internet computer - slower than dial-up. Everything else - so so.

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Niccole L, General Manager at Quality Inn & Suites Knoxville, responded to this review

Thank you for taking the time to review us on trip advisor! We appreciate all of our guests feedback, and use it to make changes that will make you more comfy! We are currently undergoing major renovations! Everything in this building, inside and out, is being redone! We are super excited, and would love to have you back once everything... More

Newmarket, Ontario
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 28, 2014

Buyer beware. Do your homework and know what you are getting yourself into with this hotel. This is a class 2 star hotel acting like a 2ish star hotel. It’s old trying to look new. Yes, the parking lot is worn out and dimly lit. The lobby is tired. There seems to be only one person on staff at the... More

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1 review
1 of 5 stars Reviewed August 11, 2014

Last night we stayed at this hotel. We could hear everything through the paper-thin walls, including our next door neighbor clearing his throat of phlegm. Doors constantly were slammed, and the family next to us was so inconsiderate, with their kids running screaming through the hallways at 11pm. We somehow locked ourselves out of the bathroom, and it took 1... More

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Hemlock, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 9, 2014

The waterpark is great for smaller kids. The rooms were clean. Easy to get to from the highway. The breakfast exceeded my expectations and was better than most other hotels. It was an excellent price for what we got in return. We stayed here twice during our trip as a midpoint from Michigan to Orlando. The staff was friendly and... More

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Additional Information about Quality Inn & Suites Knoxville

Address: 317 N. Cedar Bluff Rd., Knoxville, TN 37923
Phone Number:
Location: United States > Tennessee > Knoxville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites Knoxville 2*
Number of rooms: 84
Reservation Options:
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