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Days Inn Knoxville West

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9240 Parkwest Blvd., Knoxville, TN 37923
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1 room 1 adult
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Days Inn Knoxville West
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137 Reviews from our TripAdvisor Community

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Blue Ridge
1 review
2 of 5 stars Reviewed 1 week ago

Very dated property. The night clerk is a joke, piss poor customer service. Upon check in I filled signed my info., he threw the room key down in front of me. I tried to get in my room for 10 minutes, the door was stuck. I went down to the office and he told me to keep trying, he offered... More 

Helpful?
Thank Ralph D
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Customer service was great. But sadly the room was not. Burns in the chair, sofa, bedding, carpets, smelled like cigarettes etc. Mind you it was a non smoking room. Other than that they were very helpful and was willing to let me check in early and late. There is only one place that delivers and the close early. So never... More 

Helpful?
Thank Jessica B
BrijeshKnoxville, Manager at Days Inn Knoxville West, responded to this review

Dear MS, Thank you for taking the time to review the Days Inn West Knoxville and for being a recent guest of ours. We sincerely apologies about the incovenience while staying with us. While we did not have a chance to speak with one another during your stay, I am very appreciative for the feedback we received via your review... More 

Catawba, Virginia
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed January 5, 2016 via mobile

First off, NEVER book a hotel through hotels.com. Too many hoops to jump through and we still had trouble getting checked in. We got to this place later in the night and to be honest the place felt kinda sketchy. They were in the middle of a "remodel" and things felt somewhat out of sorts. We were all tired though... More 

Helpful?
Thank Allen C
BrijeshKnoxville, Manager at Days Inn Knoxville West, responded to this review

Thank you for choosing Days Inn for all your lodging needs. I would like to take the opportunity to apologize for your unpleasant experience as a guest of the Days Inn West Knoxville, TN. I appreciate the time that you took to bring this matter to our attention. I assure you that the matter will be looked into. More 

Greensboro, North Carolina
2 reviews
1 of 5 stars Reviewed December 29, 2015

I don't even know where to start with this train wreck, but having driven all day, we arrived after 10 pm, checked in, paid in cash (no receipt), and headed to our room. I can honestly say there has been NO attempt to "freshen" the air in the smoking rooms (I don't even know if non-smoking rooms are an option).... More 

Helpful?
Thank TSA7013
BrijeshKnoxville, Manager at Days Inn Knoxville West, responded to this review

We apologize that you had issues with your stay when you were with us. If you had informed the front desk attendant of the issues that you experienced in your room we would have been able to move you immediately to another room, and we are sorry that this was not something that we were able to do for you... More 

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