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Red Roof Inn & Suites Knoxville East

7525 Crosswood Blvd, Knoxville, TN 37924
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Red Roof Inn & Suites Knoxville East
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Red Roof Inn & Suites Knoxville East
Red Roof Inn & Suites Knoxville East
Red Roof Inn & Suites Knoxville East
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209 reviews from our community

Traveler rating
    59
    87
    41
    13
    9
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75
62
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14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (209)
  • Mar-May only
    (51)
  • Jun-Aug only
    (52)
  • Sep-Nov only
    (61)
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    (45)
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Milan, Tennessee
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

I spent 6 nights in this hotel for a Destination Imagination tournament held at UT. This is actually the 4 or 5th year I have stayed in this hotel and this is the first time I had any complaints at all. Although this hotel could use some updating, it is adequate for the price. Usually my rooms at this hotel... More 

Was this review helpful? Yes
Knoxville, Tennessee
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We unexpectedly need to spend a night in Knoxville and the Red Roof certainly was a bargain! This was was a very nice location and facility for less than $60 a night. The location is east of Knoxville and out of all the lights and traffic of West Knoxville.

Was this review helpful? Yes 1
ManagementTeamGM, Manager at Red Roof Inn & Suites Knoxville East, responded to this review

Dear CCreel67, Thank you for telling us about your stay with us. We are glad you chose our hotel for your hotel needs. We are glad that we could accommodate your unexpected visit. We appreciate all of your comments. We will pass it on to our hotel staff. Thank you for staying with us. We hope that you will consider... More 

New Orleans
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 19, 2015

The mattress was like sleeping on a sheet of plywood. The bathroom sink sprayed more on your stomach than in the sink. No where near worth what we paid!!! There was ants in the bed which really let you sleep well IF the bed was comfortable. Won't be back.

Was this review helpful? Yes 2
ManagementTeamGM, Manager at Red Roof Inn & Suites Knoxville East, responded to this review

Dear Tim, Thank you for telling us about your visit with us. We are very sorry that you were not satisfied with the hotel. We will pass this feedback on to our hotel staff. We use guest feedback to make the necessary changes to the hotel to make it better for you, and future guests to the hotel. We are... More 

Spring Hill, Tennessee
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed April 18, 2015

Trying to save a buck on a one night stay so I booked here. Should have gone with my first choice of Fairfield just across the interstate. The room was clean but still felt dirty. The bathroom faucet sprayed the entire bathroom when turned on but my biggest complaint is the mattresses. Hard as a rock. So if you like... More 

Was this review helpful? Yes 1
ManagementTeamGM, Manager at Red Roof Inn & Suites Knoxville East, responded to this review

Dear PKirby16, Thank you for telling us about your visit. We are very sorry that you were not satisfied with the hotel. We value all guest feedback. We are very sorry for the inconvenience. We will use this feedback to make the necessary changes to the hotel. Thank you so much for your time. Sincerely, Red Roof Inn & Suites... More 

cincinnati
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed April 7, 2015

This is on an exit with at least 10 other hotels, family made the reservations for us so this is where we stayed. The rooms were clean, but they could still use some updates. Front staff was friendly and helpful. The breakfast was ok had better. The usual offerings, juices, coffee ,tea, toast, waffles, cereal, biscuits, gravy, sausage. The biscuits... More 

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ManagementTeamGM, Manager at Red Roof Inn & Suites Knoxville East, responded to this review

Dear marajar, Thank you for telling us about your visit with us. We are very sorry that you were not satisfied with the breakfast service. We are always trying to find ways to make this service better. We value all guest feedback to make the necessary changes to the hotel to make it better for you, and future guests to... More 

Chicago, Illinois
Top Contributor
372 reviews 372 reviews
43 hotel reviews
665 helpful votes 665 helpful votes
3 of 5 stars Reviewed April 6, 2015

PROS: ample parking; close to gas stations, restaurants and other hotels; adequately sized and illuminated indoor pool; gym area with 1 treadmill, bike and stepper; adequate space in room. Vending machine and ice machine in 1st floor by the stairs. Breakfast included. Right off the highway but rooms were quiet. Warm breakfast included sausage patties, gravy and biscuit. Receptionist (lady)... More 

Was this review helpful? Yes 3
ManagementTeamGM, Manager at Red Roof Inn & Suites Knoxville East, responded to this review

Dear Big Bro, Thank you for telling us about your visit with us. We are so glad you chose our hotel for your hotel needs. Sorry about the customer service that you received from the hotel. We are very sorry that you were inconvenienced. We are very sorry that you we did not meet your expectations. Thank you so much... More 

Oquossoc
Senior Contributor
40 reviews 40 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 13, 2015

My wife and I were passing through Knoxville and needed a one night stay....booked a room at Red Roof and we were please with the room....clean, plenty of room....and the continental breakfast was more than adequate (waffles, muffins, yogurt, cereals, coffee, juice)....but the best part was their service. We mistakenly left a bag and cell phone in the room...they called... More 

Was this review helpful? Yes
ManagementTeamGM, Manager at Red Roof Inn & Suites Knoxville East, responded to this review

Dear RangeleyCruiser, Thank you for telling us about your visit with us. We are so glad you chose our hotel for your hotel needs. We are so glad that you and your wife stayed with us. We are glad you enjoyed the breakfast service. We will be sure to pass this feedback on to our hotel staff. Thank you for... More 

1 review
5 of 5 stars Reviewed March 11, 2015

We stopped here while traveling through area. Friendly front desk staff. Free breakfast was good. Room was affordable, clean, comfortable, nice shower head with power options, non-smoking and NO smell of smoke, this hotel met all our needs. Nice appearance inside and out, It has a neat wood staircase in entrance. Would definately stay again when in the area.

Was this review helpful? Yes
ManagementTeamGM, Manager at Red Roof Inn & Suites Knoxville East, responded to this review

Dear Dawn, Thank you for your feedback about your visit. We are so glad you and your family stayed with us. We are glad you enjoyed what the hotel has to offer. We value all guest feedback. Thank you for staying with us. We hope that you will continue to stay with us again in the future. Sincerely, Red Roof... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 10, 2015

When we arrived on Thursday, February 26th the very first problem we encountered were the towels. We reserved the room for four adults and there were only three towels, so we phoned the front desk and all we got was attitude from the most unfriendly female front desk agent I've ever met. They don't have extra pillows and they are... More 

Was this review helpful? Yes 2
ManagementTeamGM, Manager at Red Roof Inn & Suites Knoxville East, responded to this review

Dear Guest, Thank you for telling us about your visit with us. We are very sorry that you did not enjoy your stay with us. We value your feedback. We are very sorry for all the problems that you incurred at the hotel. We will be sure to pass this feedback on to our hotel staff. We use guest feedback... More 

Senior Contributor
21 reviews 21 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 24, 2015

My children and I needed to get out of the house bc of the snow. The beds were comfortable, the pool was a welcomed distraction although it took about 15 minutes for us to adjust (could be warmer). TV was decent. Heat worked. Worst part was the bathroom ... specifically the toilet. It basically wouldn't flush by just pushing the... More 

Was this review helpful? Yes
ManagementTeamGM, Manager at Red Roof Inn & Suites Knoxville East, responded to this review

Dear Guest, Thank you for telling us about your visit. We are very sorry about the problem with the bathroom. We will be sure to pass that on to our maintenance staff. We value your feedback. We are so glad you and your family stayed with us. Thank you so much for your time. We hope that you will consider... More 

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