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Red Roof Inn & Suites Knoxville East

7525 Crosswood Blvd, Knoxville, TN 37924
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Red Roof Inn & Suites Knoxville East
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236 Reviews from our TripAdvisor Community

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Etters, Pennsylvania
Level Contributor
12 reviews
6 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW via mobile

Really nice place Tim Lamb the manager took my reservation came in got room 225 very clean room new beds very quiet I would stay here again check out went well tim checked me out outside of the hotel very clean would recommend this property to any one passing through Knoxville.

Helpful?
Thank JEFF J
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

They where great, no pet fees! Most hotels that take pets want a fee or a deposit that funds are non-refundable. Always confirm the deposit term. Red Roof was the best and spotless I would recommend this location if you have pets, keep in mind you can't leave them in the room a line!

Helpful?
Thank Huntley A
Chattanooga, Tennessee
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My family and I visited over night. It's a very nice hotel. The indoor pool was fun for my 9 year old daughter and her friend. We were dissappointed that not all rooms has microwaves/ refrigerators. After our pizza got cold we had to walk all the way downstairs to use the microwave, inconvenient. After swimming in the pool we... More 

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Thank sexesincere
Tulsa, Oklahoma
Level Contributor
75 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed December 27, 2015

The hotel served it's purpose of a night's sleep but that's about it. It is pet friendly which is why we stayed there, rate was reasonable. Good thing we were tired from driving all day because the TV kept losing it's signal and there was clear weather. Bed was comfortable and a breakfast was served in the morning. The hotel... More 

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Thank Ron A
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 27, 2015 via mobile

Nasty beds have urine stains, the "fitness center" is actually a large closet with 2 treadmills and a bike sitting against each other. The pool room greets you with a toxic chorine cloud. The breakfast is okay but they only had empty juice dispenser at 8 am when I asked if there was anymore the lady snorted there was no... More 

Helpful?
Thank Dentack27
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 8, 2015

Tried calling this hotel five (5) times. Chose different options a couple of times, but mostly just tried option number two (2) to make a new reservation. After the phone rang about 40 times, it automatically transferred me to the "operator" whom I had tried reaching previously. After ringing forever on that line, someone picked up the phone and hung... More 

Helpful?
Thank Jonathan D
ManagementTeamGM, Manager at Red Roof Inn & Suites Knoxville East, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. We apologize for any dissatisfaction you experienced with our customer service. We appreciate the valuable feedback and use this information to continually improve our services. We hope you consider staying with us in the future. Kind Regards, Hotel Management More 

Cincinnati, Ohio
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed November 30, 2015

I needed just a place to sleep a night while driving to the Biltmore. The location is good- right off the highway. The outside looked nice too. The lady was nice enough that gave me my key. It's only two floors so there is no elevator. So if you are older make sure you are first floor. The room was... More 

Helpful?
Thank Jillfriend
ManagementTeamGM, Manager at Red Roof Inn & Suites Knoxville East, responded to this review

Dear Guest, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Warm Regards, Hotel Management More 

Green Bay, Wisconsin
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed November 26, 2015

Travelling from Norfolk back to Tennessee, I stopped for the night at the Red Roof Inn east of Knoxville. I opted for the King Suite for $85. As with most Red Roof Inn's, the room looked like it was probably really nice in the late 70s and has had only basic maintenance and upgrades done since. The room was a... More 

Helpful?
Thank JR_Bowers
ManagementTeamGM, Manager at Red Roof Inn & Suites Knoxville East, responded to this review

Dear Guest, Thank you for taking the time to give us this valuable feedback. We use this information to continually improve our services. Thank you for your business and we hope you stay with us again. Sincerely, Hotel Management More 

Huntington, Indiana, United States
Level Contributor
54 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed November 18, 2015

Dogs all over the place which, being a dog owner, was nice to see. If you're not a dog lover then you should pick another motel. Staff was friendly; at least the night clerk that greeted us and the attended at the breakfast bar. When we checked out the clerk was disinterested in us as customers. I expected at least... More 

Helpful?
Thank Jim K
ManagementTeamGM, Manager at Red Roof Inn & Suites Knoxville East, responded to this review

Dear Jim, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Appleton, Wisconsin
2 reviews
3 of 5 stars Reviewed November 16, 2015

Our overall experience at the Red Roof Inn & Suites Knoxville East was decent. It was nice that they allowed dogs, however when we arrived they had signs posted in several locations stating that the dogs could not stay in the rooms alone for any reason. Getting to the room, we realized that the reason for this was the doors... More 

Helpful?
Thank Chris P
ManagementTeamGM, Manager at Red Roof Inn & Suites Knoxville East, responded to this review

Dear Guest, Thank you for taking the time to reach out to us. We understand how important a quiet environment is and apologize for any inconvenience you experienced during your stay. we welcome dogs and have these policies in place so that our guests can enjoy a quiet stay. Your feedback is appreciated . Thank you for your business and... More 

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