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All 89 Knoxville hotels

Country Inn & Suites Knoxville at Cedar Bluff

2.5 of 5 Hotel   |   9137 Cross Park Drive, Knoxville, TN 37923
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94%
Ranked #7 of 89 hotels in Knoxville
Certificate of Excellence 2014
A recent review
  • Overview
  • Reviews (151)
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  • Photos (27)
  • Amenities
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  • Room tips (21)
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151 people have reviewed this hotel

Traveler rating
    109
    33
    5
    3
    1
See reviews for
63
28
12
32
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • German first
  • Any
English first
2 reviews
5 of 5 stars Reviewed 1 week ago

First time using Trip Advisor. The experience at this property made me rush to register an account before I've even checked out. Ariel, Alex, Renie, Collin and all other staff I've met have blown me away with exceptional customer service. The whole gang is professional, friendly, helpful, and charming. My room is in immaculate condition, and everything about the property... More

Was this review helpful? Yes
reniecarroll1, General Manager at Country Inn & Suites Knoxville at Cedar Bluff, responded to this review

What a wonderful and thoughtful review! Thank you so much for sharing your positive comments and for specifically mentioning team members that made your stay special. I will be sure and let Alex, Ariel, Collin and, Charles (our security guard) see your comments! Thank you so much for taking the time to complete a Trip Advisor review. We appreciate your... More

Contributor
14 reviews 14 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Having never stayed in this brand hotel before, I had low expectations based simply on the name. I was figuring on a country bumpkin motif of sorts. BUT, it was actually quite modern. The room was very spacious & the beds & pillows very comfortable. We never heard any crazy noises despite the hotel being so fully booked parking was... More

Was this review helpful? Yes
reniecarroll1, General Manager at Country Inn & Suites Knoxville at Cedar Bluff, responded to this review

Thank you so much for your great review of our hotel! I am so glad your experience exceeded your expectations! Best wishes for a great summer. We hope to see you again soon! More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

We stayed at this hotel on July 11th, 2014. After checking in, we had to reread the reviews because we thought we were in the wrong hotel. Let me also say that we have a 15lb. Dog that we were traveling with. We were given a room on the 2nd floor. The room smelled like urine and was visibly dirty.... More

Was this review helpful? Yes
reniecarroll1, General Manager at Country Inn & Suites Knoxville at Cedar Bluff, responded to this review

I am so sorry you had such a terrible experience at our hotel! Please accept my apologies for the problems you encountered. We take cleanliness very seriously and I will investigate to find out why the mattress stain was not brought to our attention by the housekeeping team. We have taken the room off market and will not release it... More

London, Kentucky
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I made a quick stay here, and we were pleasantly surprised by this place. The front desk staff was both helpful and efficient, checking us in very quickly. The pool area was clean and well-stocked with towels. The room itself was basic,as expected, but everything worked, was clean, and was also comfortable. We would definitely stay here... More

Was this review helpful? Yes
reniecarroll1, General Manager at Country Inn & Suites Knoxville at Cedar Bluff, responded to this review

Thank you so much for providing such a great review of our hotel. It means so much to get the highest 5 rating! I am so glad you had a nice visit with us. Please come see us again soon! More

Nashville, Tennessee
1 review
5 of 5 stars Reviewed 3 weeks ago

Ladies at front desk very friendly and helpful. The breakfast was very good. Attendant kept everything well stocked and there was a wide variety of food. Room, pool workout room very clean and nice. Pleasant stay.

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
reniecarroll1, General Manager at Country Inn & Suites Knoxville at Cedar Bluff, responded to this review

Thank you so much for your kind words about your stay with us! I am so happy you had a delightful visit and hope to see you again next time you travel through the Knoxville area! More

Saint Louis, Missouri
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed on the way home in the middle of a 14 hour drive home. Country Inn & Suites hotels are always nice...we stay there whenever possible. Basic hotel....room was nice...comfortable pillows and bed. Breakfast buffet was sufficient....waffles, eggs, cereal, etc.

Was this review helpful? Yes
reniecarroll1, General Manager at Country Inn & Suites Knoxville at Cedar Bluff, responded to this review

Thank you so much for sharing your positive experience on Trip Advisor. We appreciate your ongoing patronage of Country Inns and thank you for staying with us. Please come see us again in the near future! More

Fort Lauderdale
Top Contributor
74 reviews 74 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 5 weeks ago

3 sisters and 1 nephew and we had 2 rooms. Unfortunately they don't have adjoining rooms with 2 beds in each but we were next door to each other. The beds were very comfortable, rooms clean and well lite. The breakfast room was a good size and the breakfast selection excellent. I thought the room price was a bit high... More

Was this review helpful? Yes
reniecarroll1, General Manager at Country Inn & Suites Knoxville at Cedar Bluff, responded to this review

Thank you so much for the wonderful Trip Advisor score and review. Thank you so much for taking the time to give us high marks and positive comments. I am so glad you enjoyed your stay with us and hope to see you again next time you are in the Knoxville area! More

Reynoldsburg
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 10, 2014

We stayed here on our way back from Fla, The staff was very friendly. The room was very clean and accommodating for 4 adults. The breakfast in the morning had a combination of Hot and Cold items. Would definitely stay at this hotel again.

Was this review helpful? Yes 1
reniecarroll1, General Manager at Country Inn & Suites Knoxville at Cedar Bluff, responded to this review

What a great review! Thank you so much for using Trip Advisor to help you choose our hotel and even greater thanks for sharing a positive review for our next guests. We are so happy to know you enjoyed your visit and hope to see you again soon! More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 9, 2014 via mobile

wow, pleasantly surprised! great value. very clean comfortable bed, updated decor, and great service from the staff. convenient snacks at lobby, pool open til midnight. we normally only stay in four stars, and I would recommend to anyone!

Was this review helpful? Yes 1
reniecarroll1, General Manager at Country Inn & Suites Knoxville at Cedar Bluff, responded to this review

Thank you so much for your wonderful review of our hotel. It means so much to our entire team to have you share your positive experience. Please come see us again next time you are in the Knoxville area! Best wishes for a great summer! More

Warrentom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 1, 2014

We stayed here based on the good reviews we saw on Trip Advisor. Happy to report that it did not disappoint! We were very pleased with this hotel. It was very clean and quiet. The room was very comfortable. The breakfast was awesome. The surrounding area was nice with a lot of restaurants and shopping nearby. Highly recommend this hotel!

Was this review helpful? Yes 1
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Additional Information about Country Inn & Suites Knoxville at Cedar Bluff

Address: 9137 Cross Park Drive, Knoxville, TN 37923
Phone Number:
Location: United States > Tennessee > Knoxville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Inn & Suites Knoxville at Cedar Bluff 2.5*
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Also Known As:
Country Inn And Suites Knoxville At Cedar Bluff
Country Inn & Suites Knoxville At Cedar Bluff Hotel Knoxville

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#3 Romantic Hotel in Knoxville #5 Business Hotel in Knoxville #10 Family Hotel in Knoxville
Hotel Class
Official Description (provided by the hotel)
Experience Tennessee's #1 Ranked Country Inn & Suites! Enjoy free Hot breakfast and spacious rooms all offering refrigerator, microwave, iPod docking station free WIFI & 37" LCD TV. Relax in our indoor salt-water pool with hot tub, and enjoy the Nautilus-Equipped fitness center with free weights. Two-room Suites are available with privacy door to living room with sleeper sofa. Easy access to interstate yet in a very quiet location. Close proximity to West Town Mall, Turkey Creek, great dining options & 15 minutes to downtown & UT. Pet Policy: Dogs under 40 lbs are allowed in specific rooms with advance notice. $35 non-refundable pet fee applies. All service animals welcome! Please mention your pet when making reservations so we can ensure pet-friendly room availability. ... more   less 
Number of rooms
89

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