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Holiday Inn Express Hotel & Suites Knoxville-Farragut

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816 North Campbell Station Road, Knoxville, TN 37922
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Holiday Inn Express Hotel & Suites Knoxville-Farragut
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Holiday Inn Express Hotel & Suites Knoxville-Farragut
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177 Reviews from our TripAdvisor Community

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Traveler rating
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    56
    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Holiday Inn Express Hotel & Suites Knoxville-Farragut
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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Second stay here. First one was two years ago and the place still shines and sparkles like it did back then. Friendly, ultra clean, and a good breakfast. Don't worry about whether there is a better place to stay, because there's not!!

Was this review helpful? Yes
Holiday Inn E, Guest Relations Manager at Holiday Inn Express Hotel & Suites Knoxville-Farragut, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, AlexB Guest Service Manager More 

Cary, North Carolina
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

Stayed two nights and room was not cleaned after the first nights stay. Did some site seeing and returned around 3:00 PM. The towels had been picked up but the room wasn't touched. My wife and I finally went down the hall and took towels off the cart. We needed towels to get cleaned up for the wedding. Never got... More 

Was this review helpful? Yes
Holiday Inn E, Guest Relations Manager at Holiday Inn Express Hotel & Suites Knoxville-Farragut, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, AlexB... More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This recently built hotel was the perfect stop while we travelled through town. Smooth check-in, great spacious room, pool, and free breakfast all hit the spot for these weary travelers! I strongly recommend this hotel for families as it was vey family friendly, spotless clean, and easy in & out!

Was this review helpful? Yes
Holiday Inn E, Guest Relations Manager at Holiday Inn Express Hotel & Suites Knoxville-Farragut, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, AlexB Guest Service Manager More 

Mahwah, New Jersey
Level Contributor
159 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed June 2, 2015

A good stay in Knoxville with a spacious room and hot breakfast. The room was pleasant and comfortable. The bed was firm and wide. The staff were accomodating and helpful. There were no noise issues and the view was fine. The location was close to high end restaurants, like Connors which was very good, but expensive.

Was this review helpful? Yes 3
St. Paul, MN
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed May 29, 2015

Large, clean room with attractive decor and comfortable beds. The room all the amenities and was quiet. The breakfast had hot and cold breakfast selections. The staff was friendly. Nearby was a wonderful restaurant called Season, where we enjoyed a nice dinner. Would gladly stay there again.

Was this review helpful? Yes 1
Level Contributor
52 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed May 29, 2015 via mobile

The hotle isent bad not a bad place ppl are nice rooms are nothing to brag about the only downfall j had with this place was the rooms are hot I had the ac down as far as it can b and it was still to hot to sleep not a bad location either

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Knoxville-Farragut, responded to this review

Dear jamewlls, Thank you for your recent stay and for taking the time to write a review. While we are pleased to read that you liked the bed, it is regrettable that the air conditioning system was a let down during your stay. Please accept our sincere apologies for the inconvenience you had experienced. As a valued guest, please be... More 

Arkansas
Level Contributor
143 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed May 26, 2015

Got in here late, the desk clerk was so nice, our reservations were ready along with the room, was an overnight stay while on the road, and this was a welcome place, room was very quiet and nice, everything clean and neat, didn't use the workout room but looks like they have a very nice one, would stay here again... More 

Was this review helpful? Yes 1
Nashville, Tennessee
Level Contributor
347 reviews
267 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
3 of 5 stars Reviewed May 24, 2015

The people - the two gals at the front desk. Fantastic. The breakfast - surprisingly good. The room - eh. Dated a bit. The room was dusty - you can tell on the base of the lights. The bed is fine. The gym - crummy - and the eliptical broken. Holiday Inn is trying to be Marriott and Hyatt -... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Knoxville-Farragut, responded to this review

Dear TravelManSouth, Thank you for taking the time to write your review. I am very happy that you liked our breakfast selection. Please allow me to apologize for the inconvenience you had over the room's condition. Rest assured that this matter will be looked into. Thank you for alerting us and bringing this unsatisfactory circumstances to our attention. We hope... More 

Nokomis, Florida
Level Contributor
54 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 19, 2015

Typical Holiday Inn Express. Clean and Comfortable. No complaints Breakfast was included through expedia. Food was hot and there was a pretty good selection to choose from. Was a quick business trip and it served its purpose.

Was this review helpful? Yes 2
Knoxville, Tennessee
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 19, 2015

The hotel and staff were excellent. MY family and I stayed there for my husband and I's Wedding Vow Renewal. We had nothing but a positive experience. The hotel and rooms were very clean. The staff was very friendly and helpful.

Was this review helpful? Yes
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