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Hampton Inn and Suites Knoxville North

Certificate of Excellence
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5411 Pratt Road, Knoxville, TN 37912
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1 room 1 adult
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Hampton Inn and Suites Knoxville North
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813 Reviews from our TripAdvisor Community

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Fairview, TN
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Diamond Elite member, so stay at a lot of hampton and hilton. It's refreshing to have all the little things done right. I didn't have to ask for my reward perks, they offered me my snack and waters, didn't have the snack I wanted, so they loaded me up with something similar from the concierge snack bar. Most hamptons are... More 

Helpful?
Thank BiffMar
Cincinnati, Ohio
1 review
5 of 5 stars Reviewed 3 days ago NEW

I was a Volunteer with the Remote Medical that was visiting this hotel went way out of its way to make everything perfect for the guest. Its a very nice and clean hotel . Hotel served a early breakfast and a dinner and we could not do what we do with out our hotel support team . You guys Rock... More 

Review collected in partnership with Hampton

Helpful?
Thank Belinda M
Lexington, Virginia
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

We struggled a bit trying to find this in the dark, but I'm glad we persevered. The room was spacious, the breakfast extremely good and varied, the staff helpful in finding a restaurant. Altogether just what weary travelers needed.

Helpful?
Thank Lad S
Clayton, Ohio
Level Contributor
99 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I have decided that Hampton Inn and Suites is my "go-to" lodging. They are reliably clean, helpful, and do not have the icky "smells" in the rooms that so many hotels have (in the name of "freshness"). At this stay we found a very helpful and happy staff awaiting us. They had cookies and bottles of water! They also had... More 

Helpful?
Thank NomadNancy51
Chattanooga, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

I have always had excellent stays at this hotel. I would recommend it to everybody. They have always taken very good care of me. The rooms are always clean and the staff is very friendly and willing to help.

Review collected in partnership with Hampton

Helpful?
Thank D E
Newport, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

This is a very clean and well maintained hotel. The rooms have comfortable beds and pillows. The bathroom is spacious with fluffy towels and wonderful showers! The staff is friendly and wants to help you. The breakfast area is clean and the food very fresh.

Review collected in partnership with Hampton

Helpful?
Thank Angel F
Matthews, United States
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

The room was clean and smelled great. The front desk personnel were very friendly and helpful. However,the help only went so far. The Internet connection was very slow and spotty. Because of this, it created challenges in completing my work and preparations for sales, calls the next day. Once I settled in to watch a movie, the cable connection was... More 

Helpful?
Thank Charles F
JShelton5411, Assistant General Manager at Hampton Inn and Suites Knoxville North, responded to this review

Dear Charles F, Thank you for taking the time to let us know of your concerns. We take our guest satisfaction very seriously and I'm distressed to learn that your stay with us was less than satisfactory. To address your concerns, we have very recently upgraded our bandwidth to double the previous amount to better serve our guests travelling on... More 

Detroit, United States
1 review
5 of 5 stars Reviewed 1 week ago

I was very impressed with this hotel. It is either new or updated. They have a beautiful lobby and the rooms are more upscale than I would expect. Great Stay Overall. I would highly recommend to anyone.

Review collected in partnership with Hampton

Helpful?
Thank Sydney Lynne T
1 review
4 of 5 stars Reviewed 1 week ago

Another very satisfactory Hampton experience that we have come to expect and weren't disappointed. This location is easy on and off I-75 in the North Knoxville area. Perfect for our purposes of visiting family. We did not try the Mexican restaurant across Merchant's Road, but Merchant's Wine Store next door has a good variety of wines and on Wednesday's 15%... More 

Review collected in partnership with Hampton

Helpful?
Thank Suzanne A S
Floyd, Virginia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

This hotel seems typical of modern construction. Beautiful on the outside, but the structure is poor. Lots of noise from mechanicals, lots of noise between rooms and lots of shaking of walls from movement in the halls

Review collected in partnership with Hampton

Helpful?
Thank scott k
JShelton5411, Assistant General Manager at Hampton Inn and Suites Knoxville North, responded to this review

Dear scott k, Thank you for taking the time to leave us a review. Reviews such as yours let us know what we are doing right and in what areas we need to improve. I am sorry to hear that your stay with us was less than exemplary. As a Hampton Inn, we have our 100% Hampton Guarantee that states... More 

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