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MainStay Suites Knoxville

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144 Merchants Dr, Knoxville, TN 37912
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Best prices for: 1 room 1 guest
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MainStay Suites Knoxville
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229 Reviews from our TripAdvisor Community

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Traveler rating
    117
    70
    27
    9
    6
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81
43
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52
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (229)
  • Mar-May only
    (52)
  • Jun-Aug only
    (46)
  • Sep-Nov only
    (86)
  • Dec-Feb only
    (45)
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1 review
5 of 5 stars Reviewed 2 days ago NEW

The room was a suite with two queen beds at a great price of $94. This was a very clean room. We just stayed for the night but I would stay here again and highly recommend it. Breakfast was a little skimpy but there's restaurants close by if you want more

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Greer SC
1 review
5 of 5 stars Reviewed 1 week ago NEW

Excellent experience from start to finish. Everything in the room was clean, well ordered, and worked perfectly. Great water pressure and comfortable and quiet air conditioning. Fairly good selection in continental breakfast.

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Columbia,SC
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stopped here for a quick overnight stay on our way to visit family. We were disappointed since the Choice Hotels site gave this hotel 4+ stars. Our room smelled musty and the sheets felt damp due to humidity. The drain in the tub needed some attention as it barely drained. The breakfast was really not good - dry (powdered?)... More 

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Knoxville, Tennessee
5 of 5 stars Reviewed 2 weeks ago

Sometimes you just need to get away from everyone! Work drives you nuts, drivers drive you crazy, and crazy neighbors just want to bring you cats.....yes, cats.... I wanted a balcony, mid-priced, Starbucks, and a gold crown. Mainstay offered the most relaxing few days I have ever had! Most would think east Knoxville an undesirable section of town, but those... More 

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Spring Hill, Florida
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

We have stayed here before and enjoyed our stay. This time we were disappointed. The hotel looked well used this time. The walls had chips out of the corners and didn't have the clean fresh look it had other times we stayed there. Our king size bed we had, some one has made it up using a queen size sheet... More 

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Mount Vernon
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We booked a king suite last weekend for 3 nights. We were in town for a convention, and the hotel was fully booked. Our 'room' was bigger than the apartment we live in. There were 3 of us sharing, and plenty of room for all of us. We had a full size fridge, a stovetop, dishwasher, microwave, and coffeemaker. There... More 

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2 reviews
4 of 5 stars Reviewed 4 weeks ago

The staff were all wonderful to us. We were at a convention over the 4th of July weekend (2015). The room was clean, all necessary amenities, but the mattress was incredible! I know the brand was Sealy, Perfect Sleeper. Can someone tell me what the firmness level is? Where can I buy one like it for myself? We will definitely... More 

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Austin, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 17, 2015

Main Stay rates were decent, so i can't complain much about it. The elevator got stuck when i reached there to check in. Front desk was a big commotion, but they did accommodate me without too much fuzz. The elevator got stuck again and again, multiple time during my 4 nights stay there. The day I was going to check... More 

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Lexington, Tennessee
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed June 10, 2015

I normally bring my own pillow, but it wasn't needed. Theirs were perfect. The room was clean, the lobby well maintained, breakfast was hot and plentiful. The staff was super nice. I really liked the "Store" in the lobby. It had snacks, drinks, toiletry items, even frozen dinners! Situated between a Hooters and and a Cracker Barrel, it had good... More 

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ird21, Front Office Manager at MainStay Suites Knoxville, responded to this review

We thank you kindly for your review. We are glad you enjoyed your stay and were pleased with each of our amenities. We hope to have you with us again soon! More 

Columbia, Tennessee
1 review
5 of 5 stars Reviewed June 3, 2015

We stayed at the Mainstay for a softball tournament. Bo was probably one of the best Group Sales Reps I have spoken with and more than helpful with accommodating our team with rooms, giving restaurant suggestions and directions to the ball park. Ruth our front desk clerk was wonderful as well. Couldn't have asked for a better weekend stay. Rooms... More 

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