We stayed here on a long drive across the country. We arrived at 2AM and staff was very friendly and helpful. Check-in was quick and easy. Rooms were clean. Breakfast was typical Holiday Inn food but my grandson loved the pancake machine and ate two so they must have been good. We requested second floor rooms and I am glad... More

We started out with a reservation at the Comfort Suites at this exit. (we relied on the reviews) The hotel was not what we expected so we quickly checked out of it and RAN across the street to the Holiday Inn Express. We could not have seen Night and Day any clearer. Thank you Holiday Inn Express for having a... More

We stayed just one night in a standard king room. Check in was quick and easy. Front desk lady was very sweet and polite. I loved the paint, furniture and large flat screen TV. Bed, not so much. Too firm for me, but others like a firm bed. There was a negative though, kindof a small one. Out of all... More

Fantastic location. Convenient to Gatlinburg and Knoxville. Very quiet. Indoor pool is great. We arrived early in the evening and were able to enjoy the pool all to ourselves, loved the opportunity to have a relaxing evening. Small area off the lobby has a big TV and comfy couches for guests. Hotel staff very casual and professional. You will feel... More

Well lets see, where do I start? I stayed here a few nights ago due to bad weather in the area and I must say that I was disappointed. We are priority club members (not that it matters at this hotel) Upon arrival I was not greeted by the front desk. It was clear that he wanted to be somewhere... More

This is a great facility in a great location. My husband, cocker spaniel and I have stayed here around 10 times on our trips to North Carolina. The rooms are clean and well appointed with comfortable beds. They ARE pet friendly, they don't just say they are. It is very clean and quiet and the breakfast is very good. The... More

We stayed here for a night while traveling. We had an above average experience with this Holiday Inn Express. It started with the night clerk going above and beyond making us feel welcome and giving us a military discount we didn't know applied. Our room was very clean and comfortable. One major drawback: the shower in the morning was cold,... More

Equal distance between Knoxville and Sevierville exit in Hwy 40. Three major gas stations with respective markets; a Waffle House and Outback Rest across the street. Very clean, QUIET and friendly staff. Had bad experience with a [female] front desk employee, but supervisor took care of it [and apologized] next day. Rooms are not huge but comfy enough. This is... More

stayed 2 days on a business trip to the area and was not diasappointed. Location is west of Knoxville and has good access to the interstate and places to eat. Property is clean and staff was friendly and helpful. Breakfast was standard fare and filling. Internet reception was good.