This is my third time to stay here. The location is great, right off the interstate, with several nice restaurants nearby. As usual, my room was clean, quiet, spacious, and comfortable. Breakfast was quite good with a nice selection of hot food and other stuff.

I stay in this hotel four times each year as it is located halfway between where I live in Iowa and where I vacation on the Outer Banks of North Carolina. We picked this hotel several years ago because of its convenient location and because it is very pet-friendly. In all the times I've stayed here over the years, I... More

The king room was spacious & well decorated. The mattress was very comfortable & slept all through the night for a change. The breakfast was very nice, too. Will stay there again for sure.

We stayed several nights here. The second day, the bathroom had not been cleaned. I reported this to the front desk when we returned for the day. The evening front desk clerk said she would report it to housekeeping the next day. The next day, the bathroom showed signs of being cleaned properly except for the tub/shower. The room thermostat... More

After a long drive I walked through the doors and turned towards the front desk. I ran right into a huge dog. I am not bothered by dogs but I was very surprised to find one sitting next to the front desk. It seems this hotel is “pet friendly”. I was not aware of this when I made my reservation.... More

Strawberry Plains is usually our exit of choice when looking for a hotel in Knoxville. We had never stayed at this HI-Express and I am pretty sure we will look elsewhere next time. I had called before our arrival because I noticed they had smoking rooms. My son and I are highly allergic to cigarette smoke and they assured me... More

On a recent trip to the Smokys, we stayed on night at this hotel as we stopped in the area to visit my son and his girlfriend. It's 10 miles from downtown Knoxville and very easy to get on and off I-40. It was clean, contemporary, roomy-perfect for my Mother and I. We had a room with two queen beds... More

For the price range, this is a huge disappointment. I've stayed in a number of HI hotels (both newer Express and Suites) - e.g., Memphis, Texarkana, Conyers, GA. Typcially, I LOVE the newer HI hotels. Almost all that I've stayed in that are in the $90-$120 range, I would give 5 stars. But by comparison, this one leaves a lot... More

Good hotel rooms clean place only weird they don't use trash bags in them not something I prefered honestly. Hope they return to bags before I return.