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Holiday Inn Express Knoxville Strawberry Plains

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730 Rufus Graham Road, Knoxville, TN 37924
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Holiday Inn Express Knoxville Strawberry Plains
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165 Reviews from our TripAdvisor Community

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Traveler rating
    90
    54
    13
    4
    4
See reviews for
70
41
10
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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    (32)
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Germany
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We booked this hotel for a break on our road trip to DC because of the reviews and their pet policy. The weather and traffic was so bad we didn't get in until almost 11. We were exhausted with a uhual and trailer in tow. The manager was super friendly offering our dog a treat and telling us we could... More 

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

We are glad you got a good nights rest and enjoyed your stay here at the Holiday Inn Express Knoxville Strawberry Plains . Thank you for a nice review. We hope to see you again on your next trip threw our area. More 

Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 23, 2015

The first room they put us in was warm and had a strange odor so they moved us down to the first floor. That room was also warm and we fought with the temperature controls for quite some time. There seemed to be a limit on the temperature. They said they would give us extra points for our trouble, but... More 

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

We are sorry about the problem with the heat in the room but are glad you were able to enjoy the pool. Thank you for a nice review. More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 2, 2015 via mobile

Nice place. Clean. No complaints. Would stay again.I'm not a pet guy but they advertise as pet friendly and I saw a few people with animals but never heard a peep so that was a bonus. Really dig the large screen tv's

Was this review helpful? Yes 1
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

Thank you for your nice review of our hotel the Holiday Inn Express Knoxville Strawberry Plains . We are glad you had nice quiet night and look forward to your next visit our way. More 

Chambersburg, PA, United States
Level Contributor
62 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed May 25, 2015

This hotel offers free wifi and a delicious free breakfast in the morning. The front desk clerk made check-in easy. The guest room and bathroom were clean and spacious. I did not care for the showerhead. I prefer the Waterpik at Hampton Inns. The room had a refrigerator and microwave. It also had plenty of lighting.

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

Thank you for posting a good review of our hotel the Holiday Inn Express Knoxville Strawberry Plains. We are glad to read you had an easy check in and that you enjoyed your breakfast. We look forward to seeing you again on your next trip. More 

Nashville, Tennessee
Level Contributor
36 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed May 23, 2015

We were on our way to East TN to perform, but the weather turned horrible, so we stopped here for the night. I'm partial to Holiday Inn Express, but this one was exceptional. The desk clerk was super friendly, the room was clean and comfortable, and the breakfast was good. All in all, a very nice place to stay while... More 

Was this review helpful? Yes 1
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

We are sorry the bad weather interrupted your trip but are glad you chose our hotel to spend the night in. Thank you for such a good review and we hope to be seeing you again soon. More 

Pittsburgh, Pennsylvania, United States
Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 20, 2015

I needed to use the business center for printing since we just moved to the area. I am a Platinum member with IHG, so I was hoping that would allow me to use their printer, and when I asked the staff they were so friendly and extremely helpful. Although I did not stay here, I wanted to at least let... More 

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

We were glad to have been of help to you and would like to welcome you to our area. Thank you for such a good review of our hotel the Holiday Inn Express Knoxville Strawberry Plains. More 

Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 6, 2015

Needed three rooms, same floor At the last min. The rooms are very clean. Beds are nice. Staff at the front desk was wonderful. Printed directions to a local store for us. Breakfast my kids really enjoyed.

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

Your high opinion of our staff means a lot to us here at the Holiday Inn Express Knoxville Strawberry Plains . Thank you for such a good review and for your business. More 

Lititz, Pennsylvania
Level Contributor
108 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed March 18, 2015

Stayed in Knoxville, TN enroute home from snowbirding in FL. Clean room & bath. Extremely friendly desk clerk. Great breakfast choices & well maintained. Will return when in the area. Just off I-40. :)

Was this review helpful? Yes 1
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

It is good to know you will be returning to stay here at the Holiday Inn Express Knoxville Strawberry Plains when you are in our area again. Thank you for such a good review. More 

Middletown, Ohio, United States
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed March 5, 2015

This is a modern, well maintained hotel. The staff are excellent. The location is good for both business and vacation travelers. Just a short drive from Gatlinburg on the East side of Knoxville. There is a wonderful RV dealer nearby for those needing service for their camper. I will certainly stay at this hotel again.

Was this review helpful? Yes 1
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

We are glad you enjoyed our location and our hotel. Thank you for such a good review and we look forward to your next stay here at the Holiday Inn Express Knoxville Strawberry Plains. More 

Sioux Falls, South Dakota
Level Contributor
70 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed March 2, 2015

Used my IHG app to find this hotel as we were headed east. Nice hotel and not so close to freeway. Very quiet and clean and nice room. Great for pets, although this pet price is a bit higher than some other locations; be sure to check. Front office staff very helpful in recommending places to eat (very disappointed that... More 

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

We are glad you enjoyed your stay here at the Holiday Inn Express Knoxville Strawberry Plains and would like to thank you for your review. We look forward to your next visit. More 

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