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Holiday Inn Express Knoxville Strawberry Plains

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730 Rufus Graham Road, Knoxville, TN 37924
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Holiday Inn Express Knoxville Strawberry Plains
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Holiday Inn Express Knoxville Strawberry Plains
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158 reviews from our community

Traveler rating
    85
    52
    13
    4
    4
See reviews for
66
41
8
16
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lititz, Pennsylvania
Top Contributor
100 reviews 100 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed in Knoxville, TN enroute home from snowbirding in FL. Clean room & bath. Extremely friendly desk clerk. Great breakfast choices & well maintained. Will return when in the area. Just off I-40. :)

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KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

It is good to know you will be returning to stay here at the Holiday Inn Express Knoxville Strawberry Plains when you are in our area again. Thank you for such a good review. More 

Middletown, Ohio, United States
Contributor
18 reviews 18 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a modern, well maintained hotel. The staff are excellent. The location is good for both business and vacation travelers. Just a short drive from Gatlinburg on the East side of Knoxville. There is a wonderful RV dealer nearby for those needing service for their camper. I will certainly stay at this hotel again.

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

We are glad you enjoyed our location and our hotel. Thank you for such a good review and we look forward to your next stay here at the Holiday Inn Express Knoxville Strawberry Plains. More 

Sioux Falls, South Dakota
Top Contributor
70 reviews 70 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Used my IHG app to find this hotel as we were headed east. Nice hotel and not so close to freeway. Very quiet and clean and nice room. Great for pets, although this pet price is a bit higher than some other locations; be sure to check. Front office staff very helpful in recommending places to eat (very disappointed that... More 

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KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

We are glad you enjoyed your stay here at the Holiday Inn Express Knoxville Strawberry Plains and would like to thank you for your review. We look forward to your next visit. More 

Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 30, 2014

My husband and I often stop here on our way across the state. Knowing that there is a hotel that welcomes you like family makes the trip enjoyable! They even have a special biscuit bucket for our Cavalier King Charles Spaniel! She sleeps like a baby every time, because she feels so loved!

Was this review helpful? Yes 1
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

We love hearing from our return guests here at the Holiday Inn Express Knoxville Strawberry Plains. It is nice to read all three of you enjoy a good nights sleep while here. Thank you for such a nice review. More 

Contributor
12 reviews 12 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 2, 2014

Our son's family lives in Sevierville, Tn, so we stayed here to be close to visit them. Holiday Inn Express also provides breakfast so we enjoyed our morning before heading out. the accommodations were nice and we slept very well. We have stayed here before and we will be staying here when we come to East TN.

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

We are glad to make your stays in our area a good one and look forward to your next visit to our area. Thank you for your business and for such a good review of our hotel the Holiday Inn Express Knoxville Strawberry Plains. More 

Contributor
14 reviews 14 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 16, 2014

Were in Knoxville for a wedding, this hotel had great rates and was about 8 miles from the wedding venue. Its at a the outer edge of Knoxville in a nice area right off the interstate. Very clean, staff was nice and helpful. Would definaltey stay again.

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

We are happy you enjoyed your stay here at the Holiday Inn Express Knoxville Strawberry Plains. We thank you for such a good review and hope to be seeing you again soon. More 

Johnson City, Tennessee
Top Contributor
119 reviews 119 reviews
14 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed November 3, 2014

Large group stayed recently and we had a good visit. Hotel staff were very accommodating as we needed early breakfast. They also helped with specific room requests and did all they could to help. Good breakfast, clean and comfortable rooms. Well priced.

Was this review helpful? Yes 1
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

We are glad you and your group had a good stay here at the Holiday Inn Express Knoxville Strawberry Plains. Thank you for your nice review and for your business. More 

Texas
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed October 21, 2014

This hotel was very nice and clean. No dog odors. We traveled with our dog and the staff treated us and our dog very nice. We felt safe in our room because we prefer the inside corridors. The grounds are nice and it's far enough from the freeway so we didn't have traffic noise. The breakfast was real crowded so... More 

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KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

Thank you for such a nice review of our hotel the Holiday Inn Express Knoxville Strawberry Plains. We hope you can come back to see us again soon. More 

Avon, Colorado
Contributor
12 reviews 12 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed October 13, 2014

very nice place to stay...room was clean... the breakfast helpers were so nice...but I have a few suggestions.. the idea of commercial eggs with some cheese folded up on the inside is revolting. the meats for breakfast looked like they were very poor quality and full of salt. I wish they would offer some kind of cereal without sugar like... More 

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KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

Thank you for saying the rooms and staff were nice. We regret to hear about your dissatisfaction in the hot breakfast you experienced and would like to let you know that we have been working hard to make certain our guests receive a breakfast that offers hot, fresh and healthy options. Please accept our sincere apologies and we hope that... More 

Chattanooga, Tennessee
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed October 10, 2014 via mobile

Just stayed one night traveling through. I generally enjoy holiday inn express hotels and find them a great value. We arrived at this to find it was "pet friendly" and there were quite a few dogs in the lobby. Hotel appeared clean, staff was very friendly. They were booked and it was getting late. I was assured rooms were thoroughly... More 

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

Our guests’ satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. With this said, I will assure you that I will take your comments into consideration to improve our hotel. Please accept our sincere apologies and we hope that next time you are in town you consider staying... More 

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