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Holiday Inn Express Knoxville Strawberry Plains

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730 Rufus Graham Road, Knoxville, TN 37924
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Holiday Inn Express Knoxville Strawberry Plains
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168 Reviews from our TripAdvisor Community

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Traveler rating
    91
    56
    13
    4
    4
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70
41
12
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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    (32)
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Louisville, Kentucky
Level Contributor
180 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Great location right off I-40 with friendly staff and great Wi-Fi. Room was clean and well appointed. Bed could have been softer, for that reason only I was pleased my stay was only one night. Breakfast was very nice, even included gluten free bagels, which was most appreciated by the two Celiac sufferers staying. Would stay here again without question.

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Fort Collins, Colorado
Level Contributor
65 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

I needed a hotel for a trip through Knoxville and chose the HIE. The staff was friendly and the hotel was very clean. Breakfast was good with lots of choices. The sausage was well done which I liked. Room was spacious and I appreciate the larger freezer/fridge in the room. The space is nice for road food, leftovers and medicines.... More 

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KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

We are delighted to know you had an enjoyable stay here and hope to see you again when travel plans permit! Thank you for your good review. More 

Houston
Level Contributor
101 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very clean, comfortable pet friendly hotel. Have had to take several cross country trips with two cats over the past few years. Some hotels that promote "pet friendly" only allow dogs. Some pet friendly hotels are dirty, run down and just plain awful. I can vouch for saying that this Hotel is several notches above the usual fare of "pet... More 

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KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

We are glad you and your furry friends enjoyed your stay here at the Holiday Inn Express Knoxville Strawberry Plains. Thank you for such a good review and we hope to be seeing you again soon. More 

Germany
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 28, 2015

We booked this hotel for a break on our road trip to DC because of the reviews and their pet policy. The weather and traffic was so bad we didn't get in until almost 11. We were exhausted with a uhual and trailer in tow. The manager was super friendly offering our dog a treat and telling us we could... More 

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KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

We are glad you got a good nights rest and enjoyed your stay here at the Holiday Inn Express Knoxville Strawberry Plains . Thank you for a nice review. We hope to see you again on your next trip threw our area. More 

Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 23, 2015

The first room they put us in was warm and had a strange odor so they moved us down to the first floor. That room was also warm and we fought with the temperature controls for quite some time. There seemed to be a limit on the temperature. They said they would give us extra points for our trouble, but... More 

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KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

We are sorry about the problem with the heat in the room but are glad you were able to enjoy the pool. Thank you for a nice review. More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 2, 2015 via mobile

Nice place. Clean. No complaints. Would stay again.I'm not a pet guy but they advertise as pet friendly and I saw a few people with animals but never heard a peep so that was a bonus. Really dig the large screen tv's

Was this review helpful? Yes 1
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

Thank you for your nice review of our hotel the Holiday Inn Express Knoxville Strawberry Plains . We are glad you had nice quiet night and look forward to your next visit our way. More 

Chambersburg, PA, United States
Level Contributor
67 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed May 25, 2015

This hotel offers free wifi and a delicious free breakfast in the morning. The front desk clerk made check-in easy. The guest room and bathroom were clean and spacious. I did not care for the showerhead. I prefer the Waterpik at Hampton Inns. The room had a refrigerator and microwave. It also had plenty of lighting.

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

Thank you for posting a good review of our hotel the Holiday Inn Express Knoxville Strawberry Plains. We are glad to read you had an easy check in and that you enjoyed your breakfast. We look forward to seeing you again on your next trip. More 

Nashville, Tennessee
Level Contributor
36 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed May 23, 2015

We were on our way to East TN to perform, but the weather turned horrible, so we stopped here for the night. I'm partial to Holiday Inn Express, but this one was exceptional. The desk clerk was super friendly, the room was clean and comfortable, and the breakfast was good. All in all, a very nice place to stay while... More 

Was this review helpful? Yes 1
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

We are sorry the bad weather interrupted your trip but are glad you chose our hotel to spend the night in. Thank you for such a good review and we hope to be seeing you again soon. More 

Pittsburgh, Pennsylvania, United States
Level Contributor
27 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 20, 2015

I needed to use the business center for printing since we just moved to the area. I am a Platinum member with IHG, so I was hoping that would allow me to use their printer, and when I asked the staff they were so friendly and extremely helpful. Although I did not stay here, I wanted to at least let... More 

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

We were glad to have been of help to you and would like to welcome you to our area. Thank you for such a good review of our hotel the Holiday Inn Express Knoxville Strawberry Plains. More 

Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 6, 2015

Needed three rooms, same floor At the last min. The rooms are very clean. Beds are nice. Staff at the front desk was wonderful. Printed directions to a local store for us. Breakfast my kids really enjoyed.

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

Your high opinion of our staff means a lot to us here at the Holiday Inn Express Knoxville Strawberry Plains . Thank you for such a good review and for your business. More 

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