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Holiday Inn Express Knoxville Strawberry Plains

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730 Rufus Graham Road, Knoxville, TN 37924
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Holiday Inn Express Knoxville Strawberry Plains
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178 Reviews from our TripAdvisor Community

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AaroTravel
Level Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed December 31, 2015

We needed a break with the Kids. The Holiday Inn Express Knoxville Strawberry Plains had a very nice indoor pool for the kids and my wife and I were able to just relax by the pool and watch the kids have fun. There were fresh Chocolate chip cookies at the front desk. Plenty of stores and restaurants nearby. Easy in... More 

Helpful?
Thank AaroTravel
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

We are glad you and your family enjoyed a restful time here at the Holiday Inn Express Knoxville Strawberry Plains. Thank you for your good review and we hope you can return again soon. More 

Knoxville, Tennessee
1 review
3 of 5 stars Reviewed November 25, 2015

Good: Above average free breakfast and good quality amenities Bad: Serious problem with "non smoking" rooms being smoked in. I stayed at this hotel for 5 nights and would have stayed another 3 nights if it weren't for the issue of repeatedly having to breathe cigarette smoke and on one occasion the smell of pot. After changing rooms once we... More 

Helpful?
Thank Lezeesusan
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

Thank you for your review of your past stay with us. I always appreciate hearing from our guests – including places of improvement. I apologize that the comfort of your stay was interrupted and I have taken your comments to our team to ensure that in the future we do a better job. The next time you have the opportunity... More 

Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed November 20, 2015 via mobile

This was a very nice stay!! Comfortable room and quiet👍🏻 If you stay here and want a great meal go right across the road to Aubrey's!! We travel with a dog and this Holiday Inn is very pet friendly. (I always am amazed and disappointed at how many people do not pick up after their dog(s). To not do so... More 

Helpful?
Thank Sharon J
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

Thank you for being a responsible pet owner. We are glad you all enjoyed your stay here with us at the Holiday Inn Express Knoxville Strawberry Plains. We appreciate your good review and we look forward to seeing you again soon. More 

Glen Carbon, Illinois
Level Contributor
55 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed November 1, 2015 via mobile

This is a comfortable clean place to stay on our way to North Carolina. It is a bit overpriced for what you get. Beds are comfortable and pillows are comfortable staff are nice and hospitable. In a safe area. There are good food choices as well as some healthy choices. The pool is clean and inviting .

Helpful?
Thank nmmolly2015
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

Thank you for your good review and we hope you will return again soon. More 

Kettering, Ohio
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed October 24, 2015

I gave the 4 stars for the wonderful staff, very accommodating and attentive. The room was just okay for the amount of money charged; carpet was coming apart around bathroom door and there was heavy dust on the bathroom fan and on the lights by the beds. The biggest complaint I have is the $30 pet fee and then being... More 

Helpful?
Thank JAMES S
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

We will be sure to let our staff know you enjoyed your stay because of them. Thank you for your review and we hope to see you again on your next trip our way. More 

Level Contributor
3 reviews
3 of 5 stars Reviewed October 11, 2015 via mobile

We came here desperate for a place to stay at a very late hour. They were able to get us in, we had been turned down at several hotels. I guess there was a big game or something. It was 4 am and we had been driving 16hrs. It was truly a God send. When we got to our room... More 

Helpful?
Thank Kristen H
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

We appreciate your business and sincerely apologize that we did not provide you with the level of quality that you are accustomed to receive from us. Your business is important to us and I will definitely take your comments into consideration. Again, I thank you very much for your review and sincerely hope that you will give us another opportunity... More 

Stuttgart, Germany
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 22, 2015 via mobile

Room was very clean & comfortable bed. Room got cold just like we like it since you could set your own temperature on the ac unit in bedroom. Breakfast had nice variety to choose from. Aubreys restaurant across the street had amazing food & drinks for dinner. Just topped our nighy for driving through Knoxville! Would stay again!

Helpful?
Thank Pr0udUSAFwife
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

We are glad you found your room clean and comfortable. Thank you for your good review of our hotel the Holiday Inn Express Knoxville Strawberry Plains and we hope to see you again soon. More 

Inner Mongolia, China
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed September 11, 2015

The hotel and the rooms themselves was nice, as well as the location. The gentleman behind the desk was super friendly as well. We checked in to a non-smoking room quite late (9-10 pm), and the hotel was sold out for the night so we couldn't get a bottom floor room, which was understandable. When we got to the room,... More 

Helpful?
1 Thank rmkingtravels
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

Thanks for taking the time to write a review about your recent stay at our hotel. I’m happy to read from your review that you enjoyed your stay at our hotel but would like to apologize for the smoke smell in your room. It is through feedback as yours that we evaluate ourselves and identify the areas where we can... More 

Baltimore, Maryland
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed September 8, 2015

We used this hotel on as a stop on our travels for one night. The hotel is well maintained, they are pet friendly (which was important), the room was spacious, the bed comfortable after a 9-hour drive, and the staff was most knowledgeable about their surroundings. Free breakfast couldn't have been better (Check out the pancake machine!) and although we... More 

Helpful?
Thank Jonathan K
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

Thank you for taking the time to write a good review of our hotel the Holiday Inn Express Knoxville Strawberry Plains. Thank you very much for your business and I do hope that next time you are in town, you and your family will stay with us again. More 

Prosper, Texas
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed September 8, 2015 via mobile

I've been saying it for quite awhile now to anyone who will listen HIE is a great and well thought out chain that prides itself on excellent customer service, huge clean rooms and one of the best free breakfast deals in the business. Stayed at the Pet friendly Knoxville HIE (Strawberry Hills). Add the fact that this specific location is... More 

Helpful?
Thank Xtreme5150
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

We are glad you think so highly of Holiday Inn Express and hope you have another chance to stay here with us at ours hotel the Holiday Inn Express Knoxville Strawberry Plains. Thank you for such a good review. More 

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