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All 88 Knoxville hotels

Holiday Inn Express Knoxville Strawberry Plains

2.5 of 5 Hotel   |   730 Rufus Graham Road, Knoxville, TN 37924
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88%
Ranked #28 of 88 hotels in Knoxville
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
topher54CamdenAr camden ar
  • Overview
  • Reviews (146)
  • Photos (36)
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  • Room tips (14)
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146 people have reviewed this hotel

Traveler rating
    80
    47
    11
    4
    4
See reviews for
61
38
7
15
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
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English first
camden ar
Contributor
19 reviews 19 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a very nice hotel. We stayed here on August 1. Strawberry Plains is close to everything so you will love the location. We felt very secure and the beds were Comfortable. The only thing I didn't like was they charged me 35.00 for each dog which I thought was overpriced. (The funny thing is my receipt only showed... More

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

We are glad to read how much you liked our location. Thank you for your review and for your business. We hope you will be able to stay with us again in the near future. More

Columbia, TN
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Made reservation for this hotel on our way back home from the Outer Banks. Hotel is in a nice area just east of Knoxville with several restaurant selections and fast access to I-40. Appears to be a fairly new or very recently remodeled hotel. Hotel staff were friendly and check in was good. Room was clean and spacious. Only issue... More

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

We are sorry for the issue you encountered but are happy you would return when is our area. Thank you for your review and for your business. More

Charlotte, North Carolina, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Beautiful motel. We stayed here on our returning trip. It was absolutely spotless. The staff couldn't have been nicer or more helpful. The breakfast was good. No negatives whatsoever. Will definitely stay here again.

Was this review helpful? Yes 1
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

Thank you for saying our hotel the Holiday Inn Express Knoxville Strawberry Plains is a great place to stay. Your review is greatly appreciated and we look forward to your next visit. More

Louisville, Kentucky
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a very nice n clean hotel with comfortable beds and spacious rooms. Convenient location right off of Interstate I 40 take less than 3 min to hotel. Very good Breakfast. Nice pool but no changing room. we enjoyed the stay here. Recommended for a comfortable stay.

Was this review helpful? Yes 1
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

We are glad you had an enjoyable stay and liked our location here at the Holiday Inn Express Knoxville Strawberry Plains. Thank you for such a good review and we look forward to your next visit. More

Sylva, North Carolina
Contributor
11 reviews 11 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was a great location. Close enough to everything and far enough from the hustle and bustle. Staff was friendly and welcoming. Breakfast was awesome with plenty too choose from including gluten free bagels. Coffee 24/7 and evening cookies, yummy! Room and bathroom were very clean. No mold, smells or noise. Beds were mildly firm and comfortable and had variety... More

Was this review helpful? Yes 1
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

We are happy to read we passed your white sock test and you enjoyed your stay here at the Holiday Inn Express Knoxville Strawberry Plains. Thank you for such a nice review. More

Top Contributor
125 reviews 125 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed June 22, 2014

A very comfortable hotel. We haven't stayed at Holiday Inn for a long time. Glad we decided to stay here with our pet. Very accomodating and staff were very helpful. We would definitely stay again when in the area.

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

We are glad you found our hotel the Holiday Inn Express Knoxville Strawberry Plains comfortable for you and your pet. Thank you for such a nice review and we look forward to your next visit. More

Burbank, California
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 15, 2014

The hotel was very clean and they had a reasonable pet policy. We arrived late at night and got into our room without any issues. Convenient location right off of Interstate 10. Would definitely return.

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

We always enjoy hearing from our guests! Thank you for posting such a pleasant review of our hotel the Holiday Inn Express Knoxville Strawberry Plains. . More

Nashville, Tennessee
Contributor
17 reviews 17 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed June 13, 2014

My family stayed here one night on our way back home and when we first walked in the lobby, we were greeted with a slightly off odor. Then we went to our room on the 4th floor and the hallway reeked of musty cigarette smoke. Luckily our room didn't smell, but it was still off-putting to get knocked in the... More

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

Thank you for your review of your recent experience at our hotel. I am sorry that there were some issues that you were not completely satisfied with. I thank you for your feedback as it is one of the most important tools that allow us to improve the quality of our products and services. We will certainly use your comments... More

Prairieville, Louisiana
Top Contributor
82 reviews 82 reviews
18 hotel reviews
65 helpful votes 65 helpful votes
1 of 5 stars Reviewed June 10, 2014

I am an IHG Gold member and used points to book this room, first I get there and we are in a SMOKING room, surely in my profile they saw where I don't want smoking rooms, next the a/c was pathetic, tried wifi with code given and it didn't work , since it was close to midnight , I decided... More

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

We apologize that you were not satisfied with your guest room assignment and that cleanliness and maintenance conditions were an issue. We're working with our staff to address your concerns and apologize for the inconvenience. It's our goal to ensure guests are comfortable and taken care of and your feedback will certainly help us as we continue to improve. More

Salem, Virginia
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 7, 2014

My family and I stayed at the Holiday Inn Express S.Plains and had a great stay! I was very impressed with the staff! They were all very nice and accomodating. The place was full but they treated everyone like we were their favorite guest! Rooms were very nice and very clean! We will be back! The sheets were the softest... More

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

Our associates pride themselves on providing excellent guest service here at the Holiday Inn Express Knoxville Strawberry Plains and will be pleased to hear they exceeded your expectations! Your review will certainly be shared with them. Thank you! More

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Additional Information about Holiday Inn Express Knoxville Strawberry Plains

Address: 730 Rufus Graham Road, Knoxville, TN 37924
Phone Number:
Location: United States > Tennessee > Knoxville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Knoxville Strawberry Plains 2.5*
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Also Known As:
Holiday Inn Express Knoxville Strawberry Plains Hotel Knoxville
Knoxville Holiday Inn Express

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style
#20 Family Hotel in Knoxville
Hotel Class
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express-Knoxville East, Strawberry Plains.The perfect blend of friendly meets functional and corporate meets comfort at this Knoxville hotel.Whether you need to be near the University of TN for every Volunteer Football game; in the Great Smoky Mountains for hiking, biking and a trip to Dollywood; or near the Forks of the River Industrial Park for a busy work week; the Holiday Inn Express-Knoxville East will keep you close and convenient without being in the crowded city. Our location off I-40, Exit 398, will also give you easy access to all the attractions in Gatlinburg, the car shows in Pigeon Forge, and give you a direct route to all the Nascar races in Bristol that you can handle.We know you will 'Stay Smart' while using our 24 hour fitness center and the heated, indoor pool. You may also choose to relax with a cinnamon roll, omlet, & bacon in our comfy hospitality room for our 'Stay Smart Express Breakfast', or catch up on some work in our 24 hour business center with our FREE wired & wireless HSIA. The Holiday Inn Express-Knoxville East also offers fine dining nearby at the Outback Steakhouse, Puleo's Grille & Ruby Tuesday's. Remember, your pet is also welcome at our Knoxville hotel.This Knoxville hotel has the best to offer for location, comfort, and convenience for your business, family, & fun all year long. ... more   less 
Number of rooms
77

Questions & Answers

Questions? Get answers from Holiday Inn Express Knoxville Strawberry Plains staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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