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All 89 Knoxville hotels

Candlewood Suites Knoxville

2.0 of 5 Hotel   |   10206 Parkside Drive, Knoxville, TN 37922
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75%
Ranked #22 of 89 hotels in Knoxville
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 4 weeks ago
Leon67203 Wichita, Kansas
  • Overview
  • Reviews (64)
  • Photos (36)
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  • Room tips (16)
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64 people have reviewed this hotel

Traveler rating
    33
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
Wichita, Kansas
Top Contributor
201 reviews 201 reviews
25 hotel reviews
102 helpful votes 102 helpful votes
3 of 5 stars Reviewed 4 weeks ago

At the beginning of this vacation we stayed at a Candlewood Suite in Bowling Green, KY and it was wonderful. So we booked this location for the end of the trip. Completely different experience, at the check in I was treated like a number, several times while I was waiting for my wife to come into the hotel staff treated... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites Knoxville, responded to this review

Dear Leon67203, Thank you for taking the time to post your comments. I am sorry if the level of service received did not meet your standards. Rest assured that we take all comments seriously so that we can improve and provide the exceptional service that our guests expect and deserve. Again, thank you for staying with us and for taking... More

Grimsley
1 review
5 of 5 stars Reviewed 5 weeks ago via mobile

My husband & I stayed here this month for 6 days. He's in the military & has been overseas for the last year & half. The staff at this location were great! They accommodated us with an early check in because I explained the situation of my husband being on leave & flying in. They also allowed us a later... More

Was this review helpful? Yes
Bart P, General Manager at Candlewood Suites Knoxville, responded to this review

Thank you so much for your comments and your recommendation! I'm so glad you decided to spend your husband's time on leave with us. And please thank him for his service! We certainly appreciate you staying with us, and look forward to seeing both of you again soon! More

Knoxville, Tennessee
Top Contributor
52 reviews 52 reviews
14 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 13, 2014

I think that Candlewood Suites sometimes gets a bad rap for being inexpensive but in this case it is a great value. This hotel is less than a mile from Turkey Creek and offers large suite rooms for half the price of the other area hotels. The staff is nice and rooms are very clean. The only downside is there... More

Was this review helpful? Yes
Bart P, General Manager at Candlewood Suites Knoxville, responded to this review

Thank you so much for your comments! Candlewood Suites always tries to provide a great value, and it looks like in this case, we delivered! We appreciate your staying with us, and look forward to seeing you again in the future! More

Madison, Ohio
Contributor
19 reviews 19 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 13, 2014 via mobile

This is the second Candlewood We have stayed in. The reason we picked this one is because of the excellent service and cleanliness of Indianapolis Candlewood we stayed in last year. Our room was clean and comfortable and had everything we needed for our 5 night stay. We did not want to eat in a restaurant for 5 days times... More

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Bart P, General Manager at Candlewood Suites Knoxville, responded to this review

Thank you for giving Candlewood Suites another try! I am so glad you enjoyed your stay with us and took advantage of all of the amenities we offer. It truly is a home away from home! We appreciate your business and look forward to seeing you again on your next trip to Knoxville! More

Davison
Top Contributor
86 reviews 86 reviews
22 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed May 31, 2014

Nice hotel. Super friendly staff. ALL the amenities...and a fully stocked "store" that is open 24/7/365 and on the honor system!!! Can you believe that? On top of all that, each unit has a full kitchen complete with garbage disposal, dishwasher, microwave, and even dishes! The only downside for me, which is the norm nowadays, was the water saver showerhead.... More

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Bart P, General Manager at Candlewood Suites Knoxville, responded to this review

Thank you so much for your wonderful comments! We are glad you enjoyed your stay and took advantage of our Candlewood Cupboard. It is a very cool concept that works great for us. We appreciate your business and look forward to seeing you again soon! More

Demorest, Georgia
Top Contributor
83 reviews 83 reviews
61 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed May 30, 2014

I would definitely be giving this hotel a 5 star rating except for two minor easily correctable problems. First is the fact that all rooms have a queen bed, no kings at this hotel to choose from. My husband and I are average size seniors but we are used to sleeping in a king. Needless to say this was a... More

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Bart P, General Manager at Candlewood Suites Knoxville, responded to this review

Thank you for your kind words about our hotel and the great suggestions regarding your stay. As for the shower heads, next time you stay with us, request an accessible room, as the shower heads in those rooms have the hand-held shower heads. As for the queen beds, we'd love to have those too, but unfortunately, they won't fit in... More

Piedmont, South Carolina
1 review
5 of 5 stars Reviewed May 25, 2014

I stayed at this hotel from May 2013 through April 2014. The staff is very helpful and friendly. The rooms are equipped with a full size refrigerator, a microwave oven, a stove, a coffee maker, and a dishwasher. Everything you need to make your meals instead of eating out all the time. If you need to stay in Knoxville for... More

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Bart P, General Manager at Candlewood Suites Knoxville, responded to this review

Thank you so much for your comments! We are certainly glad you enjoyed your stay with us. We hope for the year or so you were with us that you felt like we were your home away from home! Sorry you experienced internet issues during your stay. We are constantly working to improve our speed and bandwidth, but I'm glad... More

Oakland, California
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed April 18, 2014

I stayed for a week at Candlewood and it nearly killed me. It is awesome for pet lovers, cat lovers, dog lovers, etc. You can bring your pet into any room and have your dog or cat sleeping with you just like at home. I wish I would have known this prior to booking via Expedia. I happen to have... More

Was this review helpful? Yes
Bart P, General Manager at Candlewood Suites Knoxville, responded to this review

Thanks for your comments. I'm truly sorry you experienced allergy issues while you were here. Unfortunately, as we are a pet-friendly hotel, there is no way we can guarantee that a pet had not been in a room. But we always perform a deep clean to each pet room, shampooing the carpet and washing all linens and have the room... More

Rising Sun, Maryland
Senior Contributor
45 reviews 45 reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed April 16, 2014

Candlewood is great if you are staying for an extended time. You have most of the comforts of home. It's quiet. The staff is friendly and helpful but not overbearing or annoying. It's less expensive. If you stay for over 30 days you get a nice refund on one of the taxes. You can grill outside which is great if... More

Was this review helpful? Yes
Bart P, General Manager at Candlewood Suites Knoxville, responded to this review

Thank you so much for your wonderful comments! We always try to make our guests feel at home while they are here, but not bother them too much! I love being able to pass on great comments to our staff and they love the feedback. Thank you for being our guest and look forward to seeing you on return visits... More

Fairfield, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 16, 2014

I couldn't ask for a better stay. The hotel staff bar none best I have ever experienced. The rooms were clean modern and comfortable. I would definitely recommend this hotel to anyone staying in the Knoxville area.

Was this review helpful? Yes
Bart P, General Manager at Candlewood Suites Knoxville, responded to this review

Wow! Thank you so much for your wonderful comments regarding your stay and our staff. They loved hearing your kind words and that just confirms what I already knew about them-they love their jobs and love taking great care of our guests. Thank you again for staying with us and we look forward to seeing you again soon. Thanks! More

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Additional Information about Candlewood Suites Knoxville

Address: 10206 Parkside Drive, Knoxville, TN 37922
Phone Number:
Location: United States > Tennessee > Knoxville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Knoxville 2*
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Also Known As:
Candlewood Suites Knoxville Hotel Knoxville
Candlewood Knoxville
Knoxville Candlewood Suites

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style
#14 Business Hotel in Knoxville
Hotel Class
Official Description (provided by the hotel)
Candlewood Suites is located in West Knoxville, just minutes away from downtown, McGhee-Tyson Airport, Oak Ridge, ORNL, DOE and the University of Tennessee. We are conveniently located near area attractions such as the Great Smoky Mountains-Gatlinburg and Pigeon Forge, Turkey Creek and Women's Basketball Hall of Fame. We are an all-suite property, the perfect place for your next stay and a great alternative to a corporate apartment. Each spacious suite has a full kitchen complete with microwave and full-size refrigerator. Work efficiently at your oversized executive desk with free high-speed Internet access and two separate phone lines; check email and talk on the phone at the same time. Relax in the overstuffed recliner while you enjoy the DVD player and free video library. Work off some stress in our fitness center or visit the Candlewood Cupboard for meals, snacks and sundry items at value prices. Our setting is the perfect choice for business or leisure travelers. The Candlewood Suites Knoxville is a Pet Friendly hotel. Non-refundable pet fees are based on length of stay: $75 for 1-6 nights and $150 for 7+ nights. One pet allowed per suite, must weigh less than 80 lbs. Pet agreement must be signed at check in. Housekeeping is available once a week. Dining destinations are nearby, includng Chili's, Wasabi, Applebee's, Outback and Chop House. ... more   less 
Number of rooms
98

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