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Econo Lodge Inn And Suites East

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7424 Strawberry Plains Pk., Knoxville, TN 37924 (Formerly Comfort Inn East)
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Best prices for: 1 room 1 guest
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Econo Lodge Inn And Suites East
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68 Reviews from our TripAdvisor Community

Traveler rating
    21
    18
    15
    8
    6
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21
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Econo Lodge Inn And Suites East
See the most recent reviews
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 1, 2011

Outstanding hotel in every way. We enjoyed our 2 days there. Huge rooms, comfy beds, nice staff

Was this review helpful? Yes
tn131, General Manager at Econo Lodge Inn And Suites East, responded to this review

I wanted to take a moment and thank you for your nice comments regarding your recent stay with us. It is great to know you enjoyed your stay! Thank you so much for your comments. It is our hope that you will visit us again soon while traveling through the Knoxville area. More 

Pigeon Forge
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 15, 2011

We have stayed here several times. However, the latest being November 10, 2011, we were "VERY" unsatsified. After turning down the sheets on the bed we found a large brown stain. Upon contacting the front desk, were informed that no one was there to change the sheets and no one was there to bring us clean ones. I offered to... More 

Was this review helpful? Yes 2
tn131, General Manager at Econo Lodge Inn And Suites East, responded to this review

I apologize for the misunderstanding that took place with our front desk during your recent stay at our hotel. I wish I had more information to research the problem you experienced, as I do keep a night housekeeper on duty until 10 PM every night. I also maintain a stock of linen items at the front desk in case there... More 

Indianapolis, Indiana
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 31, 2011

The price was ok for a busy weekend booking and the room was dated/shabby but seemed very clean, so I was satisfied. That was until I found a flea on my dog right after we left. I know it's a risk when traveling with pets and staying where pets are allowed, but I was really disappointed especially after spending $130... More 

Was this review helpful? Yes 1
tn131, General Manager at Econo Lodge Inn And Suites East, responded to this review

I have discussed your comments with our contracted extermination company and corrective action is being taken to address the deficiencies that you noted in your letter. They are responsible for a monthly treatment of the property and respond to any individual instances that are reported by our guests. We appreciate your bringing these matters to our attention so that we... More 

Memphis, Tennessee
1 review
5 of 5 stars Reviewed October 19, 2011

I have stayed at this Econo Lodge several times and the service and rooms are always great. The room is more than worth the price, the staff is friendly, and I always feel safe while staying alone.

Was this review helpful? Yes
jennifer_econolodge, Front Office Manager at Econo Lodge Inn And Suites East, responded to this review

Thank you for your great review & we hope to see you again soon! More 

Hamburg, Germany
Top Contributor
59 reviews 59 reviews
43 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 1, 2011

Very friendly welcome. Rather large rooms, nicely furnitured and pleasant colors. One of the cleanest rooms we have ever had. Comfortable beds. Disturbing that a previous guest must have smoked in the room but nothing to blame the staff for. Outstanding nice pool area with lots of chairs and sun lounges. Arrived too late for the free supper but it... More 

Was this review helpful? Yes
tn131, General Manager at Econo Lodge Inn And Suites East, responded to this review

We are so happy to hear you enjoyed your stay with us at our East Knoxville Econo Lodge Inn & Suites. It was most definitely our pleasure to have you and your family as our guest and hopefully, if you are traveling through this area again, you will stop by and see us. We know travelers, such as yourself, have... More 

Dallas, Texas
Top Contributor
88 reviews 88 reviews
25 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed July 28, 2011

Spent one night here on the way east. The hotel is easy to access from I 40. It is near several places to eat. There were a few carpet stains, but otherwise the room seemed clean and nice. The bed was comfotable. We would stay there again.

Was this review helpful? Yes
tn131, General Manager at Econo Lodge Inn And Suites East, responded to this review

Thank you so much for your kind reveiw! We hope that should your travels bring you back our direction you would choose to stay with us again. More 

New Roads, Louisiana
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 6, 2011

This has to be the cleanest Econo-lodge ever! We were really happy with the cleanliness, quality of the room and even more impressed with the staff. The price was fair and the value was outstanding. We will stay here again

Was this review helpful? Yes 1
tn131, General Manager at Econo Lodge Inn And Suites East, responded to this review

I wanted to take a moment and thank you for your nice comments regarding your recent stay with us. It is great to know you enjoyed your stay! Thank you so much for your comments. It is our hope that you will visit us again soon while traveling through the Knoxville area. More 

Berkeley Springs, West Virginia
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 31, 2011

Have stayed at this motel on about a dozen occasions. For starters, this place is American Owned and I believe it when they say "genuine american quality." All members of the staff have always been polite and courteous. The breakfast is above average...I prefer the biscuits and gravy over the waffles. The free supper mon - thur is an added... More 

Was this review helpful? Yes 3
tn131, General Manager at Econo Lodge Inn And Suites East, responded to this review

Thank you for staying with us, and for taking the time to communicate your findings to our future guests. I greatly appreciate your feedback! I will certainly advise my team members of your comments. I am sure your input will be appreciated, and will encourage them to provide all our guests with the best experience possible. Thanks again for your... More 

MI
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 7, 2011

Don't stay here, horrible service. Found a coupon in room saver had no exceptions except $5 extra on friday and saturday night. She said they had blackout dates and wouldn't accept coupon even though nothing was listed on coupon for special events as other coupons had! She was extremely rude about it and said they did have availability if we... More 

Was this review helpful? Yes 3
tn131, General Manager at Econo Lodge Inn And Suites East, responded to this review

Thank you for taking the time to advise us of your concern regarding our coupons. I would like to take this opportunity to apologize for any confusion over our acceptance policy. That particular coupon is a deep-discount that is offered when we anticipate vacant rooms to sell. We do accept it on 95% of the days throughout the year, but... More 

Knoxville, Tennessee
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 4, 2011

This hotel is not only located right by the highway but it is clean....staff was friendly and efficient. We ate breakfast there also, which by the way was included, biscuits and gravy, coffee, orange juice, bagels, donuts, cereal lots of stuff to choose from. We have stayed here a couple of time whenever we go through knoxville and one time... More 

Was this review helpful? Yes 2
tn131, General Manager at Econo Lodge Inn And Suites East, responded to this review

I have reviewed the comments you posted regarding your stay at Choice Hotels 2010 Econo Lodge “Inn of the Year”. Thank you for staying with us, and for taking the time to communicate the results of your stay to other travelers. The principal goal of our hotel is to provide exceptional service and clean, well maintained rooms to all of... More 

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12 photos of this hotel

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