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All 88 Knoxville hotels

Econo Lodge Inn And Suites East

2.0 of 5 Hotel   |   7424 Strawberry Plains Pk., Knoxville, TN 37924 (Formerly Comfort Inn East)
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62%
Ranked #56 of 88 Hotels in Knoxville
A recent review
3 of 5 stars reviewed 3 weeks ago
leadman1 Chattanooga, Tennessee
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59 reviews from our community

Traveler rating
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    11
    7
    6
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18
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9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

When we started coming here 3 years ago we really enjoyed it. It has fallen down hill slowly but steadily. This most recent 2 night visit will probably be our last. So at check in I am certain I made it very clear I wanted to be close to the office, she gave me the room 122, as far from... More

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Raleigh, North Carolina
1 review
1 of 5 stars Reviewed 2 weeks ago

We had stayed there when we had to come in for a funeral. The room to be honest, smelled like musty old cigarette smells. The bed didn't look like the sheets had been changed, It has old decor, but the biggest issue which could have been more serious, was when I got into bed and hadn't went to sleep yet.... More

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Chattanooga, Tennessee
Contributor
18 reviews 18 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We noticed the room was hot when we got there,but didn't think anything about it since the air was off.After a couple of hours it still wasn't cooled down.We didn't call the desk because I figured since it was around 11pm there wouldn't be any maintenance & the front desk told me they were full when we checked in.The next... More

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Lenoir, North Carolina
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The night staff was overly friendly and really liked talking about the owners. The morning staff acted like good morning was bad words, none of them were friendly at all. The hotel does allow dogs in the rooms so the rooms have an odor to them. The pool is kinda small but the kids didn't care, to them it was... More

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Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 1, 2014 via mobile

If you have a family, keep traveling this is not the place for you. Do not expect ice because one old rickety ice machines does not feed this complex and the pool is hit and miss. It seems to be open about 50% of the time. The majority of its patrons are construction workers and the outside noise level gets... More

Was this review helpful? Yes 1
jennifer_econolodge, Front Office Manager at Econo Lodge Inn And Suites East, responded to this review

The tree service crew was here for a month & they did over extend our ice machine. I wish you had visited at a different time but do appreciate your honest review! Thank you for taking the time to give us this review & I hope that you would consider staying with us again someday! -Jennifer More

Petersburg, Nebraska
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 28, 2014 via mobile

The hotel itself is ok, nothing fancy. Certainly nothing special considering the low price. The rooms were fine for my family, pretty standard. In our bathroom the tub seemed questionably clean...not sure if the spots around the drain were dirt or mold or something else. I also think there should be a keycard access door for the laundry as a... More

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jennifer_econolodge, Front Office Manager at Econo Lodge Inn And Suites East, responded to this review

I am sorry that something happened to your stuff in the laundry & will take your advice under consideration! Besides that it seems as though you enjoyed your stay & I would like to thank you for your kind & honest review! -Jennifer More

The Woodlands, Texas
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 6, 2014

I am terrible disappointed with my experience with this hotel, which I ironically chose based on another Trip Advisor reviewer who stated they had no problem cancelling a reservation at the last minute due to bad weather. As a single mom travelling alone with my 7 year old daughter, I wanted the security of having a reservation for a safe... More

Was this review helpful? Yes 1
jennifer_econolodge, Front Office Manager at Econo Lodge Inn And Suites East, responded to this review

I wish to apologize for your bad experience with us. I am so sorry. If you would ever consider staying with us again please contact me personally & I will ensure that everything goes smoothly! -Jennifer More

Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 23, 2014

I've stayed at pricier hotels that aren't as nice. Don't get me wrong, this isn't a luxe hotel by any means, but the bed was comfortable and the room was clean. Breakfast wasn't anything spectacular, but it was adequate before another long day on the road. Biscuits and gravy, two kinds of cereal, pastries and toast plus juice and coffee.... More

Was this review helpful? Yes 2
jennifer_econolodge, Front Office Manager at Econo Lodge Inn And Suites East, responded to this review

Thank you very much! We appreciate that you chose us & that you enjoyed your stay! More

Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 10, 2014

I actually did not stay here, but I had a reservation. I was projected to get there at 2 a.m. (4 more hours), and by the time we got close to Nashville I could barely drive through due to a severe thunderstorm and knew I couldn't safely make it to the hotel since it wasn't letting up and I was... More

Was this review helpful? Yes 2
jennifer_econolodge, Front Office Manager at Econo Lodge Inn And Suites East, responded to this review

Thank you very much for taking the time to share your experience with our hotel! Hopefully...next time...you will be able to actually stay with us;-)!! -Jennifer Front Desk Manager More

Prata di Pordenone, Italy
Top Contributor
96 reviews 96 reviews
20 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed June 1, 2014

After a long day of driving we stopped here due to its pet friendly policy. Room was clean, smelled good, and quiet. The price we under $60 for a double queen with pets. No complaints. I would happily stay here again if traveling through.

Was this review helpful? Yes 1
jennifer_econolodge, Front Office Manager at Econo Lodge Inn And Suites East, responded to this review

Thank you so much for your review! I am very glad that you enjoyed your stay! -Jennifer Front Desk Manager More

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Additional Information about Econo Lodge Inn And Suites East

Address: 7424 Strawberry Plains Pk., Knoxville, TN 37924 (Formerly Comfort Inn East)
Phone Number:
Location: United States > Tennessee > Knoxville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Econo Lodge Inn And Suites East 2*
Number of rooms: 72
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Also Known As:
Econo Lodge Knoxville
Knoxville Econo Lodge
Econo Lodge East

11 photos of this hotel

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