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Econo Lodge Inn And Suites East

2.0 of 5 7424 Strawberry Plains Pk., Knoxville, TN 37924 (Formerly Comfort Inn East)
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Econo Lodge Inn And Suites East
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Econo Lodge Inn And Suites East
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Econo Lodge Inn And Suites East
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62 reviews from our community

Traveler rating
    20
    17
    12
    7
    6
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19
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9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Baltimore, Maryland
Top Contributor
109 reviews 109 reviews
28 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 1 week ago

Had to wait a while for check in because of so many truckers checking in. The room was OK but we had to hip check the door to get in. We were only there for one night so it was fine. While it looked clean I still felt dirty even in the shower maybe because no fan . Bathroom was... More 

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Ellenton, Florida
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 22, 2014

When you stay at an Econo Lodge you do not expect much but a low price. However, this Econo Lodge did all it could to deliver price and value. The front desk clerk ( Brandon) was perhaps the friendliest hotel clerk I have ever encountered and I probably have 500+ stays under my belt. He did everything he could to... More 

Was this review helpful? Yes 1
jennifer_econolodge, Front Office Manager at Econo Lodge Inn And Suites East, responded to this review

Thank you very much! I am so happy that you enjoyed your recent stay with us & sincerely hope that you will be able to return again in the future! More 

Sanford, North Carolina, United States
1 review
4 of 5 stars Reviewed October 13, 2014

This was a very good hotel for the price. Everything was clean and well cared for. the hotel was very busy this weekend and basically sold out. The desk clerk was so awesome and patient, he was working alone and many people dropping in off the interstate trying to get a room and the hotel is full. He is directing... More 

Was this review helpful? Yes
jennifer_econolodge, Front Office Manager at Econo Lodge Inn And Suites East, responded to this review

Thank you very much for your kind review! I am glad that you enjoyed your stay & sincerely hope that you stay with us again if ever in Knoxville!! -Jennifer FD Manager More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 9, 2014

When we started coming here 3 years ago we really enjoyed it. It has fallen down hill slowly but steadily. This most recent 2 night visit will probably be our last. So at check in I am certain I made it very clear I wanted to be close to the office, she gave me the room 122, as far from... More 

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Raleigh, North Carolina
1 review
1 of 5 stars Reviewed September 8, 2014

We had stayed there when we had to come in for a funeral. The room to be honest, smelled like musty old cigarette smells. The bed didn't look like the sheets had been changed, It has old decor, but the biggest issue which could have been more serious, was when I got into bed and hadn't went to sleep yet.... More 

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Chattanooga, Tennessee
Contributor
18 reviews 18 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 1, 2014

We noticed the room was hot when we got there,but didn't think anything about it since the air was off.After a couple of hours it still wasn't cooled down.We didn't call the desk because I figured since it was around 11pm there wouldn't be any maintenance & the front desk told me they were full when we checked in.The next... More 

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Lenoir, North Carolina
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 31, 2014

The night staff was overly friendly and really liked talking about the owners. The morning staff acted like good morning was bad words, none of them were friendly at all. The hotel does allow dogs in the rooms so the rooms have an odor to them. The pool is kinda small but the kids didn't care, to them it was... More 

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Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 1, 2014 via mobile

If you have a family, keep traveling this is not the place for you. Do not expect ice because one old rickety ice machines does not feed this complex and the pool is hit and miss. It seems to be open about 50% of the time. The majority of its patrons are construction workers and the outside noise level gets... More 

Was this review helpful? Yes 1
jennifer_econolodge, Front Office Manager at Econo Lodge Inn And Suites East, responded to this review

The tree service crew was here for a month & they did over extend our ice machine. I wish you had visited at a different time but do appreciate your honest review! Thank you for taking the time to give us this review & I hope that you would consider staying with us again someday! -Jennifer More 

Petersburg, Nebraska
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 28, 2014 via mobile

The hotel itself is ok, nothing fancy. Certainly nothing special considering the low price. The rooms were fine for my family, pretty standard. In our bathroom the tub seemed questionably clean...not sure if the spots around the drain were dirt or mold or something else. I also think there should be a keycard access door for the laundry as a... More 

Was this review helpful? Yes
jennifer_econolodge, Front Office Manager at Econo Lodge Inn And Suites East, responded to this review

I am sorry that something happened to your stuff in the laundry & will take your advice under consideration! Besides that it seems as though you enjoyed your stay & I would like to thank you for your kind & honest review! -Jennifer More 

The Woodlands, Texas
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed July 6, 2014

I am terrible disappointed with my experience with this hotel, which I ironically chose based on another Trip Advisor reviewer who stated they had no problem cancelling a reservation at the last minute due to bad weather. As a single mom travelling alone with my 7 year old daughter, I wanted the security of having a reservation for a safe... More 

Was this review helpful? Yes 1
jennifer_econolodge, Front Office Manager at Econo Lodge Inn And Suites East, responded to this review

I wish to apologize for your bad experience with us. I am so sorry. If you would ever consider staying with us again please contact me personally & I will ensure that everything goes smoothly! -Jennifer More 

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Additional Information about Econo Lodge Inn And Suites East

Address: 7424 Strawberry Plains Pk., Knoxville, TN 37924 (Formerly Comfort Inn East)
Phone Number:
Location: United States > Tennessee > Knoxville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Econo Lodge Inn And Suites East 2*
Number of rooms: 72
Reservation Options:
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Also Known As:
Econo Lodge Knoxville
Econo Lodge East
Knoxville Econo Lodge

11 photos of this hotel

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