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All 88 Knoxville hotels

Econo Lodge Inn And Suites East

2.0 of 5 Hotel   |   7424 Strawberry Plains Pk., Knoxville, TN 37924 (Formerly Comfort Inn East)
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67%
Ranked #51 of 88 hotels in Knoxville
A recent review
3 of 5 stars reviewed 2 weeks ago
Dragonkeeper78
  • Overview
  • Reviews (55)
  • Photos (11)
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  • Room tips (5)
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55 people have reviewed this hotel

Traveler rating
    20
    15
    9
    6
    5
See reviews for
16
14
6
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

If you have a family, keep traveling this is not the place for you. Do not expect ice because one old rickety ice machines does not feed this complex and the pool is hit and miss. It seems to be open about 50% of the time. The majority of its patrons are construction workers and the outside noise level gets... More

Was this review helpful? Yes 1
jennifer_econolodge, Front Office Manager at Econo Lodge Inn And Suites East, responded to this review

The tree service crew was here for a month & they did over extend our ice machine. I wish you had visited at a different time but do appreciate your honest review! Thank you for taking the time to give us this review & I hope that you would consider staying with us again someday! -Jennifer More

Petersburg, Nebraska
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

The hotel itself is ok, nothing fancy. Certainly nothing special considering the low price. The rooms were fine for my family, pretty standard. In our bathroom the tub seemed questionably clean...not sure if the spots around the drain were dirt or mold or something else. I also think there should be a keycard access door for the laundry as a... More

Was this review helpful? Yes
jennifer_econolodge, Front Office Manager at Econo Lodge Inn And Suites East, responded to this review

I am sorry that something happened to your stuff in the laundry & will take your advice under consideration! Besides that it seems as though you enjoyed your stay & I would like to thank you for your kind & honest review! -Jennifer More

The Woodlands, Texas
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 6, 2014

I am terrible disappointed with my experience with this hotel, which I ironically chose based on another Trip Advisor reviewer who stated they had no problem cancelling a reservation at the last minute due to bad weather. As a single mom travelling alone with my 7 year old daughter, I wanted the security of having a reservation for a safe... More

Was this review helpful? Yes 1
jennifer_econolodge, Front Office Manager at Econo Lodge Inn And Suites East, responded to this review

I wish to apologize for your bad experience with us. I am so sorry. If you would ever consider staying with us again please contact me personally & I will ensure that everything goes smoothly! -Jennifer More

Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 23, 2014

I've stayed at pricier hotels that aren't as nice. Don't get me wrong, this isn't a luxe hotel by any means, but the bed was comfortable and the room was clean. Breakfast wasn't anything spectacular, but it was adequate before another long day on the road. Biscuits and gravy, two kinds of cereal, pastries and toast plus juice and coffee.... More

Was this review helpful? Yes 2
jennifer_econolodge, Front Office Manager at Econo Lodge Inn And Suites East, responded to this review

Thank you very much! We appreciate that you chose us & that you enjoyed your stay! More

Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 10, 2014

I actually did not stay here, but I had a reservation. I was projected to get there at 2 a.m. (4 more hours), and by the time we got close to Nashville I could barely drive through due to a severe thunderstorm and knew I couldn't safely make it to the hotel since it wasn't letting up and I was... More

Was this review helpful? Yes 2
jennifer_econolodge, Front Office Manager at Econo Lodge Inn And Suites East, responded to this review

Thank you very much for taking the time to share your experience with our hotel! Hopefully...next time...you will be able to actually stay with us;-)!! -Jennifer Front Desk Manager More

Prata di Pordenone, Italy
Top Contributor
80 reviews 80 reviews
19 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed June 1, 2014

After a long day of driving we stopped here due to its pet friendly policy. Room was clean, smelled good, and quiet. The price we under $60 for a double queen with pets. No complaints. I would happily stay here again if traveling through.

Was this review helpful? Yes 1
jennifer_econolodge, Front Office Manager at Econo Lodge Inn And Suites East, responded to this review

Thank you so much for your review! I am very glad that you enjoyed your stay! -Jennifer Front Desk Manager More

Senior Contributor
35 reviews 35 reviews
19 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed January 2, 2014

My mom and I stayed in this hotel for 4 days while we visited east Tennessee. The hotel is comfortable and quiet. They had a great breakfast and free wifi. However, if you are looking for the Ritz this is not it. This hotel is frequented by truckers and had maids that smoke. Yet the rooms are amazingly clean. You... More

Was this review helpful? Yes 4
jennifer_econolodge, Front Office Manager at Econo Lodge Inn And Suites East, responded to this review

Thank you for your review we always appreciate feedback whether positive or negative so that we can continually strive to improve our guest's experience! Hopefully we se you again in the future & thank you again for choosing us:-) More

Auburn, Alabama
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 21, 2013 via mobile

The rooms are okay...you get what you pay for. The staff however is rude and unhelpful. On our first night we asked about taxis (how much, what company) the front desk clerk just said no and went about her way. When I got home I realized I lost one shoe of a pair of expensive boots. I called to see... More

Was this review helpful? Yes 2
jennifer_econolodge, Front Office Manager at Econo Lodge Inn And Suites East, responded to this review

I am so sorry for your bad experience! Please let me know the date that you visited & I will be sure to address the issue with the appropriate person &/or persons! I spoke to housekeeping myself this morning & the shoe has not been found but I have them searching for it! If you would ever consider giving us... More

Fort Ann, New York
2 reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 7, 2013

My wife has family here so we usually stay here in the Econo Lodge because it is close to I-40 and her family. You have I-40 for access to both Knoxville and Sevierville. The rooms are cleaner than average and the hotel help is very welcoming and supportive. Everyone there went out of their way to be helpful and there... More

Was this review helpful? Yes 2
jennifer_econolodge, Front Office Manager at Econo Lodge Inn And Suites East, responded to this review

Thank you very much! It's always great to hear that a repeat guest has enjoyed their stay again! We hope to see you again soon:-)!!! More

Birmingham, Alabama
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 1, 2013

We stopped here one night recently while driving through Knoxville. We just needed a place to rest our head for the night. I was not expecting much, but I was pleasantly surprised. The hotel was quiet, reasonably priced, clean room, no weird smells or bugs, comfortable bed, and good pressure shower. I was able to get a tube of toothpaste... More

Was this review helpful? Yes 3
jennifer_econolodge, Front Office Manager at Econo Lodge Inn And Suites East, responded to this review

Thank you very much for your kind review! We are very happy that you chose us & that you enjoyed your stay! More

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Additional Information about Econo Lodge Inn And Suites East

Address: 7424 Strawberry Plains Pk., Knoxville, TN 37924 (Formerly Comfort Inn East)
Phone Number:
Location: United States > Tennessee > Knoxville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Econo Lodge Inn And Suites East 2*
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Also Known As:
Econo Lodge Knoxville
Knoxville Econo Lodge
Econo Lodge East

11 photos of this hotel

Management photos: Courtesy of the property manager

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Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Award Winning Econo Lodge Inn & Suites East is ideally located with easy access to Interstate 40, approximately 10 miles east of downtown Knoxville. Features and amenities include: •Free Southern-style supper served Monday-Saturday 5PM-7PM •Free HSIA •Free deluxe breakfast buffet with fresh, hot waffles, biscuits & gravy •Pet friendly with small fee. •All spacious guest rooms feature refrigerators, microwaves, irons, ironing boards, coffee makers, hair dryers and cable television with HBO. In addition to standard amenities, the hotel also offers rooms with whirlpool bathtubs. Non-smoking and connecting rooms available. ... more   less 
Number of rooms
72

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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