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All 90 Knoxville hotels »

Econo Lodge Inn And Suites East

2.0 of 5
7424 Strawberry Plains Pk., Knoxville, TN 37924 (Formerly Comfort Inn East)
Hotel amenities
Ranked #35 of 90 hotels in Knoxville
3.5 of 5 stars 28 Reviews
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28 reviews from our community

    Trip type
Traveler rating
    14
    4
    4
    3
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Date Rating
weatherman1946
Iowa City, Iowa
Reviewer
4 reviews
1 helpful vote
2 of 5 stars Reviewed January 13, 2012

I used to stay here all the time when in Knoxville. This motel has gone down hill and during my last stay, ended up with bed bugs. Never again will I stay there. More

Was this review helpful? Yes
sleepinntn460, General Manager at Econo Lodge Inn And Suites East, responded to this review
January 23, 2012

We take such pride in our hotel and customer service so it truly pains us to read a review like yours. We are very concerned and, since no room number was given we carefully inspected all rooms – happily we found that there are no bed bugs in the hotel and we wonder if possibly the traveler stayed in a... More

Annie012990
1 review
5 of 5 stars Reviewed December 1, 2011

Outstanding hotel in every way. We enjoyed our 2 days there. Huge rooms, comfy beds, nice staff More

Was this review helpful? Yes
tn131, General Manager at Econo Lodge Inn And Suites East, responded to this review
December 2, 2011

I wanted to take a moment and thank you for your nice comments regarding your recent stay with us. It is great to know you enjoyed your stay! Thank you so much for your comments. It is our hope that you will visit us again soon while traveling through the Knoxville area. More

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ACDCPigeonForge
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1 review
1 helpful vote
2 of 5 stars Reviewed November 15, 2011
1
person found this review helpful

We have stayed here several times. However, the latest being November 10, 2011, we were "VERY" unsatsified. After turning down the sheets on the bed we found a large brown stain. Upon contacting the front desk, were informed that no one was there to change the sheets and no one was there to bring us clean ones. I offered to... More

Was this review helpful? Yes
tn131, General Manager at Econo Lodge Inn And Suites East, responded to this review
December 2, 2011

I apologize for the misunderstanding that took place with our front desk during your recent stay at our hotel. I wish I had more information to research the problem you experienced, as I do keep a night housekeeper on duty until 10 PM every night. I also maintain a stock of linen items at the front desk in case there... More

ACD01
Indianapolis, Indiana
1 review
2 of 5 stars Reviewed October 31, 2011

The price was ok for a busy weekend booking and the room was dated/shabby but seemed very clean, so I was satisfied. That was until I found a flea on my dog right after we left. I know it's a risk when traveling with pets and staying where pets are allowed, but I was really disappointed especially after spending $130... More

Was this review helpful? Yes
tn131, General Manager at Econo Lodge Inn And Suites East, responded to this review
November 21, 2011

I have discussed your comments with our contracted extermination company and corrective action is being taken to address the deficiencies that you noted in your letter. They are responsible for a monthly treatment of the property and respond to any individual instances that are reported by our guests. We appreciate your bringing these matters to our attention so that we... More

TNtraveler3853
Memphis, Tennessee
2 reviews
5 of 5 stars Reviewed October 19, 2011

I have stayed at this Econo Lodge several times and the service and rooms are always great. The room is more than worth the price, the staff is friendly, and I always feel safe while staying alone. More

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jepas
Hamburg, Germany
Contributor
13 reviews
1 helpful vote
4 of 5 stars Reviewed October 1, 2011

Very friendly welcome. Rather large rooms, nicely furnitured and pleasant colors. One of the cleanest rooms we have ever had. Comfortable beds. Disturbing that a previous guest must have smoked in the room but nothing to blame the staff for. Outstanding nice pool area with lots of chairs and sun lounges. Arrived too late for the free supper but it... More

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tn131, General Manager at Econo Lodge Inn And Suites East, responded to this review
October 3, 2011

We are so happy to hear you enjoyed your stay with us at our East Knoxville Econo Lodge Inn & Suites. It was most definitely our pleasure to have you and your family as our guest and hopefully, if you are traveling through this area again, you will stop by and see us. We know travelers, such as yourself, have... More

markgos
Contributor
15 reviews
7 helpful votes
3 of 5 stars Reviewed July 28, 2011

Spent one night here on the way east. The hotel is easy to access from I 40. It is near several places to eat. There were a few carpet stains, but otherwise the room seemed clean and nice. The bed was comfotable. We would stay there again. More

Was this review helpful? Yes
tn131, General Manager at Econo Lodge Inn And Suites East, responded to this review
August 2, 2011

Thank you so much for your kind reveiw! We hope that should your travels bring you back our direction you would choose to stay with us again. More

gonzo197458
New Roads, Louisiana
2 reviews
2 helpful votes
5 of 5 stars Reviewed July 6, 2011
1
person found this review helpful

This has to be the cleanest Econo-lodge ever! We were really happy with the cleanliness, quality of the room and even more impressed with the staff. The price was fair and the value was outstanding. We will stay here again More

Was this review helpful? Yes
tn131, General Manager at Econo Lodge Inn And Suites East, responded to this review
July 11, 2011

I wanted to take a moment and thank you for your nice comments regarding your recent stay with us. It is great to know you enjoyed your stay! Thank you so much for your comments. It is our hope that you will visit us again soon while traveling through the Knoxville area. More

WVLTLDriver
Berkeley Springs, West Virginia
2 reviews
3 helpful votes
5 of 5 stars Reviewed May 31, 2011
2
people found this review helpful

Have stayed at this motel on about a dozen occasions. For starters, this place is American Owned and I believe it when they say "genuine american quality." All members of the staff have always been polite and courteous. The breakfast is above average...I prefer the biscuits and gravy over the waffles. The free supper mon - thur is an added... More

Was this review helpful? Yes
tn131, General Manager at Econo Lodge Inn And Suites East, responded to this review
June 9, 2011

Thank you for staying with us, and for taking the time to communicate your findings to our future guests. I greatly appreciate your feedback! I will certainly advise my team members of your comments. I am sure your input will be appreciated, and will encourage them to provide all our guests with the best experience possible. Thanks again for your... More

Ginniel
MI
2 reviews
3 helpful votes
1 of 5 stars Reviewed May 7, 2011
2
people found this review helpful

Don't stay here, horrible service. Found a coupon in room saver had no exceptions except $5 extra on friday and saturday night. She said they had blackout dates and wouldn't accept coupon even though nothing was listed on coupon for special events as other coupons had! She was extremely rude about it and said they did have availability if we... More

Was this review helpful? Yes
tn131, General Manager at Econo Lodge Inn And Suites East, responded to this review
May 10, 2011

Thank you for taking the time to advise us of your concern regarding our coupons. I would like to take this opportunity to apologize for any confusion over our acceptance policy. That particular coupon is a deep-discount that is offered when we anticipate vacant rooms to sell. We do accept it on 95% of the days throughout the year, but... More

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Econo Lodge Inn And Suites East Also Known As

  • Econo Lodge Knoxville
  • Econo Lodge East
  • Knoxville Econo Lodge
Address: 7424 Strawberry Plains Pk., Knoxville, TN 37924 (Formerly Comfort Inn East)

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