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All 91 Knoxville hotels

Econo Lodge Inn And Suites East

2.0 of 5 Hotel   |   7424 Strawberry Plains Pk., Knoxville, TN 37924 (Formerly Comfort Inn East)
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Ranked #47 of 91 hotels in Knoxville
A recent review
4 of 5 stars Reviewed January 2, 2014
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49 people have reviewed this hotel

Traveler rating
    19
    13
    7
    6
    4
See reviews for
13
13
6
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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English first
Contributor
17 reviews 17 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 2, 2014

My mom and I stayed in this hotel for 4 days while we visited east Tennessee. The hotel is comfortable and quiet. They had a great breakfast and free wifi. However, if you are looking for the Ritz this is not it. This hotel is frequented by truckers and had maids that smoke. Yet the rooms are amazingly clean. You... More

Was this review helpful? Yes 1
jennifer_econolodge, Front Office Manager at Econo Lodge Inn And Suites East, responded to this review

Thank you for your review we always appreciate feedback whether positive or negative so that we can continually strive to improve our guest's experience! Hopefully we se you again in the future & thank you again for choosing us:-) More

Auburn, Alabama
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 21, 2013 via mobile

The rooms are okay...you get what you pay for. The staff however is rude and unhelpful. On our first night we asked about taxis (how much, what company) the front desk clerk just said no and went about her way. When I got home I realized I lost one shoe of a pair of expensive boots. I called to see... More

Was this review helpful? Yes 1
jennifer_econolodge, Front Office Manager at Econo Lodge Inn And Suites East, responded to this review

I am so sorry for your bad experience! Please let me know the date that you visited & I will be sure to address the issue with the appropriate person &/or persons! I spoke to housekeeping myself this morning & the shoe has not been found but I have them searching for it! If you would ever consider giving us... More

Fort Ann, New York
2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 7, 2013

My wife has family here so we usually stay here in the Econo Lodge because it is close to I-40 and her family. You have I-40 for access to both Knoxville and Sevierville. The rooms are cleaner than average and the hotel help is very welcoming and supportive. Everyone there went out of their way to be helpful and there... More

Was this review helpful? Yes
jennifer_econolodge, Front Office Manager at Econo Lodge Inn And Suites East, responded to this review

Thank you very much! It's always great to hear that a repeat guest has enjoyed their stay again! We hope to see you again soon:-)!!! More

Birmingham, Alabama
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 1, 2013

We stopped here one night recently while driving through Knoxville. We just needed a place to rest our head for the night. I was not expecting much, but I was pleasantly surprised. The hotel was quiet, reasonably priced, clean room, no weird smells or bugs, comfortable bed, and good pressure shower. I was able to get a tube of toothpaste... More

Was this review helpful? Yes 1
jennifer_econolodge, Front Office Manager at Econo Lodge Inn And Suites East, responded to this review

Thank you very much for your kind review! We are very happy that you chose us & that you enjoyed your stay! More

Nashville, Tennessee
1 review
4 of 5 stars Reviewed September 3, 2013

I have stayed here often on business. The rates are very reasonable, about $60.00 normally, although like many hotels in the area weekend UT football games can cause a spike in the rates. The rooms are clean and reasonably comfortable. The beds are not what you would expect to find in a high end hotel, but they are comfortable enough.... More

Was this review helpful? Yes
jennifer_econolodge, Front Office Manager at Econo Lodge Inn And Suites East, responded to this review

Thank you very much for such a great review! We at the Econolodge try very hard to provide a great stay at an economical price & are very proud of our staff...& love to hear when we accomplish our goals!!! The criticisms will be passed along to the approriate persons as we are always striving to improve our guest's experience... More

Oakland City, Indiana
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 29, 2013

Arrived about 6:30 p.m. Was able to check in fairly easy. The lady at the desk was really busy. We had a room on the end, so it was pretty quiet. This is a standard overnight stay hotel. Lots of truck traffic in and out. The room was very clean. They provide their brand of soap, shampoo and conditioner. The... More

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jennifer_econolodge, Front Office Manager at Econo Lodge Inn And Suites East, responded to this review

Thank you for your kind review & I am glad that you enjoyed your stay! -Jennifer Johnson More

Knoxville, Tennessee
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 9, 2013

At three am anything can pass for fine. When awake and coherent its all a different game. OMG, it was gross. Toe nail clippings, food, dead bugs, hair and dirt/dust all along the bed frames, walls furniture, etc. The trash behind the night stand told the story. Had I looked at the room first, I NEVER would have stayed there.... More

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jennifer_econolodge, Front Office Manager at Econo Lodge Inn And Suites East, responded to this review

Thank you very much for informing us of these issues & I am sorry that had such a disagreeable night! We at the Econolodge strive to provide our guests with a clean comfortable room at an affordable price & I wish to apologize for your unpleasant stay! We have recently had some management changes & our goal is to make... More

Saint Louis, Missouri
Top Contributor
86 reviews 86 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed June 1, 2013

We travel across country frequently to visit family. In the past, stays in this area of Tennessee have been $100 and up a night. This hotel was a bargain at $60 for the night. It's not as nice as the Hampton Inn where we normally stay, but it was very adequate. The room was exceptionally clean. I would have given... More

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jennifer_econolodge, Front Office Manager at Econo Lodge Inn And Suites East, responded to this review

Thank you very much for your kind review! We have recently scheduled all carpets to be cleaned & appreciate your feedback that helps us to keep improving our hotel! We are very glad that you enjoyed your stay & hope that you keep us in mind whenever you travel to Tennessee! -Sincerely, Jennifer Johnson More

Memphis, Tennessee
2 reviews
2 of 5 stars Reviewed May 25, 2013

We got sent over to the Econo Lodge from the Quality Inn across the road because the Quality was "booked solid" despite a completely empty parking lot. On the outside, Econo Lodge is very pretty. Our room was adequate with two very hard king sized beds. There were huge water stains in the carpet eminating from the bathroom, the toilet... More

Was this review helpful? Yes
jennifer_econolodge, Front Office Manager at Econo Lodge Inn And Suites East, responded to this review

Thank you for your review! I appreciate the compliments & will pass them along to those who deserve them! As for the complaints...I am truly sorry that you didn't have a completely wonderful stay. We have recently been going through all of the rooms & addressing all issues so that each & every one is as clean & comfortable as... More

Springfield, Missouri
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 7, 2013

my wife and I have been in the room since saturday and will be staying till thusday when back on the road. the rooms are clean and ground are nice, so is the staff, the staff has helped my wife and my with all our needs, the breakfast in good and so is the night dinner

Was this review helpful? Yes
jennifer_econolodge, Front Office Manager at Econo Lodge Inn And Suites East, responded to this review

Thank you very much for your kind review! We are very glad that you enjoyed your stay & though I know you would prefer to be on the road working we hope that you visit us again someday...maybe this time for a vacation:-)! -Jennifer Johnson Front Desk Manager More

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Additional Information about Econo Lodge Inn And Suites East

Also Known As:
Econo Lodge Knoxville
Econo Lodge East
Knoxville Econo Lodge
Address: 7424 Strawberry Plains Pk., Knoxville, TN 37924 (Formerly Comfort Inn East)
Phone Number:
Location: United States > Tennessee > Knoxville
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Best Value Hotel in Knoxville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Econo Lodge Inn And Suites East 2*
Official Description (provided by the hotel):
The Award Winning Econo Lodge Inn & Suites East is ideally located with easy access to Interstate 40, approximately 10 miles east of downtown Knoxville. Features and amenities include: •Free Southern-style supper served Monday-Saturday 5PM-7PM •Free HSIA •Free deluxe breakfast buffet with fresh, hot waffles, biscuits & gravy •Pet friendly with small fee. •All spacious guest rooms feature refrigerators, microwaves, irons, ironing boards, coffee makers, hair dryers and cable television with HBO. In addition to standard amenities, the hotel also offers rooms with whirlpool bathtubs. Non-smoking and connecting rooms available. ... more   less 
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