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All 88 Knoxville hotels

Fairfield Inn Knoxville East

2.5 of 5 Hotel   |   1551 Cracker Barrel Lane, Knoxville, TN 37914
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Ranked #46 of 88 Hotels in Knoxville
A recent review
5 of 5 stars reviewed 1 week ago
Natalia C
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137 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Jonesborough, Tennessee
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

On a recent business trip, I spent the night at this particular hotel. My previous experiences with Fairfield Inns was decent enough, and I was hoping for the same here. Check-in was quick, however there was a problem with the keycard the attendant gave me. Turns out it opened my colleague's room. I had to go back downstairs and wait... More

Was this review helpful? Yes
Haven G, General Manager at Fairfield Inn Knoxville East, responded to this review

I am sorry to hear you were disappointed with your visit. Please let the staff know anytime there is an issue with your visit to ensure that we resolve any problems you may have. I do hope you will continue to stay at Fairfield. Again I do apologize for any inconvenience. Have a wonderful day. More

1 review
5 of 5 stars Reviewed 1 week ago NEW

we stayed for 2 days and had very pleasant stay. free breakfast was very good and staff was frendly and room was clean and specious it also had free we fi and indoor swiming pool we would recomeend this hotel

Was this review helpful? Yes
Haven G, General Manager at Fairfield Inn Knoxville East, responded to this review

We are glad to hear you enjoyed your visit at our location and the amenities that we have to offer. We appreciate you staying and hope to see you in the future. Have a wonderful day. More

Celeste
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here in March of this year. Nice hotel. Rooms are nice size. Quiet area. Several restaurants in close proximity. Front desk clerk was very personable and helpful. Special needs requests were fulfilled.

Was this review helpful? Yes
Haven G, General Manager at Fairfield Inn Knoxville East, responded to this review

We are pleased to hear you enjoyed your visit. Thank you for returning to our location. We appreciate your feedback. Have a wonderful day. More

Orange, Virginia
Top Contributor
206 reviews 206 reviews
88 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Staff is friendly and helpful. Quite knowledgeable about the area. Only disappointment was in the room the a/c/heater was really quite dirty. As a result, there was a musty odor in the room. The good news is I could open the window and turn off the unit. Rate is good here in comparison with most chains.

Was this review helpful? Yes
Haven G, General Manager at Fairfield Inn Knoxville East, responded to this review

We greatly appreciate your feedback on your most recent visit. We apologize for the odor in your room. We hope you will stay at our location in the future. Have a wonderful day. More

Springfield, Missouri
Contributor
15 reviews 15 reviews
4 of 5 stars Reviewed 2 weeks ago

We spent one night at this hotel on the way from Missouri to Myrtle Beach. The location was and easy off and on to the expressway. The staff was friendly and the room was very clean. There was a good variety for the complementary breakfast but the texture of the scrambled eggs was not very appealing and they did not... More

Was this review helpful? Yes
Haven G, General Manager at Fairfield Inn Knoxville East, responded to this review

We appreciate your comments on the staff and the cleanliness of the hotel. Thank you for your feedback on the scrambled eggs. Thank you for staying and we hope you will stay at our location in the future. Have a wonderful day. More

Steeler Country
Contributor
14 reviews 14 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Perfect on/off location on way to Atlanta. Nice clean room and bathroom. Only issue was the A/C unit, the noise did not bother me so much as the vibration. My husband slept thru it all so I did not bother to inform anyone during the wee hours of the morning. It was room 131. Staff was friendly and helpful.

Was this review helpful? Yes
Haven G, General Manager at Fairfield Inn Knoxville East, responded to this review

Thank you for your feedback. We are glad to hear you were pleased with your visit. We hope you will stay at our location in the future. Have a wonderful day. More

Au Train, Michigan
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We stayed in this Fairfield Inn during Bristol Race Weekend... The hotel has been upgraded and the breakfast was great! Our room was well appointed and immaculate! The staff was efficient, friendly and knowledgeable about the area... If you are considering going to a race at Bristol this is a great place to stay. We even had a shuttle that... More

Was this review helpful? Yes
Haven G, General Manager at Fairfield Inn Knoxville East, responded to this review

We are delighted to hear you were pleased with your visit. We hope you enjoyed your time at the race and we hope you will stay with us in the future. Thank you for your feedback. Have a wonderful day. More

Cordova, Tennessee
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 19, 2014

We spent one night on our way from Memphis to Richmond. This hotel was conveniently located and staffed with friendly, courteous staff. The room was clean and the breakfast met all our needs. We will stay here again.

Was this review helpful? Yes
Haven G, General Manager at Fairfield Inn Knoxville East, responded to this review

We appreciate your compliments on the hotel and the staff. We are glad to hear you enjoyed your visit with us and we hope to see you in the future. Have a wonderful day. More

Augusta, Georgia
Top Contributor
76 reviews 76 reviews
14 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed August 18, 2014

I stayed at this hotel during a one-night stopover during a long driving trip. The hotel is located at Exit 398 on I-40, about midway between Knoxville and the exit for Pigeon Forge/Gatlinburg and is very near several restaurants, making it convenient for a stopover. The hotel was clean, comfortable and reasonably well maintained. As another reviewer noted, the temperature... More

Was this review helpful? Yes
Haven G, General Manager at Fairfield Inn Knoxville East, responded to this review

We appreciate your comments and compliments. We are located directly off of I-40 which makes this location a convenient stop over. We are also in close proximity to local restaurants and gas stations. To avoid some of the interstate noise the back of the hotel when available is more convenient. We hope you will stay at our location in the... More

Springfield, Ohio
Contributor
13 reviews 13 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 14, 2014

Front desk very friendly but not very helpful in telling you what to do in the area. Lobby area clean and inviting. Exercise room about the side of a walk in closet consist of 2 treadmills. When we walked into the pool area very strong scent of bleach so bad we left it burnt our eyes. We had no microwave... More

Was this review helpful? Yes
Haven G, Manager at Fairfield Inn Knoxville East, responded to this review

We appreciate your feedback on our location. I am sorry you did not enjoy your visit. Please keep in mind anytime you have an issue with your room to let any member of the staff know so that we may correct the issue for you promptly. We hope you have a wonderful day. More

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Additional Information about Fairfield Inn Knoxville East

Address: 1551 Cracker Barrel Lane, Knoxville, TN 37914
Location: United States > Tennessee > Knoxville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn Knoxville East 2.5*
Number of rooms: 105
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Also Known As:
Fairfield Inn Knoxville East Hotel Knoxville
Fairfield Knoxville
Knoxville Fairfield Inn

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