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Fairfield Inn Knoxville East

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1551 Cracker Barrel Lane, Knoxville, TN 37914
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Fairfield Inn Knoxville East
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184 Reviews from our TripAdvisor Community

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Kingston, Pennsylvania
Level Contributor
124 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed December 27, 2015 via mobile

Stayed here after Christmas on our way to New Orleans. Very convenient off I 40. First thing, staff is just wonderful and helpful. Gave us great tip for dinner plus discount card. Also, because I am a gold member, I receive an upgrade to King Suite. Room was very nice and clean. Temperature was good and no road noise. Will... More 

Helpful?
Thank Daniel B
Haven G, General Manager at Fairfield Inn Knoxville East, responded to this review

We are glad to hear you were pleased with your visit. We hope to see you in the future. Thank you for your feedback. Have a wonderful day. More 

Charlotte, North Carolina, United States
Level Contributor
248 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed November 27, 2015

We were on our way to the Marriott in Knoxville and were looking for a; cheaper night before. This hotel fit the bill. Breakfast was adequate with typical Fairfield breakfast. Our bed was comfy and the room was clean. We didn't hear anything all night. Not another door slamming or the cars outside on the highway. When we checked i... More 

Helpful?
Thank Valerie D
Haven G, General Manager at Fairfield Inn Knoxville East, responded to this review

We appreciate your feedback. We are glad to hear you enjoyed your visit. We hope you will stay with us in the future. Have a wonderful day. More 

Charleston, SC
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed November 9, 2015

Chris at the front desk was very helpful and cheery. The inn, however, was just average. Bathroom and room rug could have been cleaner. While OK for a one night stop I would not want to spend a whole vacation at this hotel.

Helpful?
Thank Attheedge
Haven G, General Manager at Fairfield Inn Knoxville East, responded to this review

We appreciate your feedback. Thank you for staying at our location. Have a wonderful day. More 

Mandeville, Louisiana
Level Contributor
108 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed November 6, 2015 via mobile

We stayed for a quick overnight stay. The hotel is very convenient to I-40 east of Knoxville. Service staff were very friendly, the room was clean. Not very many electrical outlets, and those were old and loose fitting. No microwave in our room. The breakfast area was well equipped and clean.

Helpful?
Thank meyerla
Haven G, General Manager at Fairfield Inn Knoxville East, responded to this review

We are pleased to hear you enjoyed your recent visit. Thank you for your compliments. We hope you will get a chance to stay at our location in the future. More 

Lumberton, North Carolina
Level Contributor
95 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed November 2, 2015 via mobile

We decided to spend the night here. I walked in and Chris was very nice- gave us a nice room . King bed w/ fridge and microwave. The room was very clean and spacious. The hotel is close to many restaurants. It was quiet. The carpets looked new and everything was clean and shiny. If we ever come back to... More 

Helpful?
Thank DianeB730
Haven G, General Manager at Fairfield Inn Knoxville East, responded to this review

We appreciate your compliments. Thank you for staying at our location and we hope to see you in the future. Have a wonderful day. More 

Charlotte, North Carolina
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed October 26, 2015

We stayed for one night and it was just right. Good price, good breakfast buffet, and mostly quiet (we stayed in a room next to the elevator so we had to deal with that). The room was clean and the bed was comfortable. The atmosphere was trendy and the staff made a great effort to keep the breakfast area clean.... More 

Helpful?
Thank SpacePastry
Haven G, General Manager at Fairfield Inn Knoxville East, responded to this review

We are glad to hear you enjoyed your visit. We hope you will stay in the future should your travels bring you through Knoxville again. We appreciate your feedback. Have a wonderful day. More 

Rapid City, South Dakota
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed October 26, 2015

I stayed at this motel a few days ago wanting to "splurge" on a higher-end motel after a week of tough traveling. Thinking I'd get a good nights sleep, a few amenities, and a NICE BREAKFAST in the morning before I departed for my plane ride. Very mistaken; upon check-in I was informed that weekend breakfast was from 7-10AM, and... More 

Helpful?
Thank Weselberg96
Haven G, General Manager at Fairfield Inn Knoxville East, responded to this review

I do apologize for any inconvenience during your recent visit. It is our goal to make our guest feel welcome and give you the service to make you want to return. The breakfast hours are from 7-10 A.M. on weekends the breakfast staff arrives around 6:45 A.M. The night Audit does perform the double duty of breakfast setup because the... More 

Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed October 14, 2015

I arrived in the late afternoon, found the motel easily and checked in for an overnight stay. Everything was as I expected it to be, clean, tidy and quiet. Mattresses were comfortable and appeared very new. Parking lot was well lit, and there was plenty of room for me to park my van and box trailer without backing up or... More 

Helpful?
Thank Suzann G
Haven G, General Manager at Fairfield Inn Knoxville East, responded to this review

We appreciate your feedback. We are glad to hear we could accommodate you for parking and the early breakfast. We hope you will stay at our location in the future. Thank you for staying at our location. Have a wonderful day. More 

North Woodstock, New Hampshire
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed October 13, 2015

It was easy to get there at least. The mattresses were split and appeared to have been treated for bedbugs and not discarded. The mattresses were also POOR for comfort. Breakfast eggs were extremely salty. Bet thing is that it was within walking distance of a Crackerbarrell restaurant.

Helpful?
Thank amp03262
Haven G, General Manager at Fairfield Inn Knoxville East, responded to this review

We apologize for any inconvenience during your recent visit. We hope you will stay at our location in the future. Have a wonderful day. More 

Islamorada, Florida
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed October 5, 2015

I stayed here for one evening while traveling with my family of four after a long days drive. I made easy reservations that day and was greeted by the same person who made the direct reservation over the phone. She was friendly and helpful despite the fact that she was the only one on duty on what turned out to... More 

Helpful?
Thank capsteve
Haven G, General Manager at Fairfield Inn Knoxville East, responded to this review

We appreciate you staying at our location. I am Sorry to hear of the inconvenience during your visit. I am glad to hear the staff was helpful. We hope you will stay at our location in the future. Have a wonderful day and thank you for your feedback. More 

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