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All 87 Knoxville hotels

Fairfield Inn Knoxville East

2.5 of 5 Hotel   |   1551 Cracker Barrel Lane, Knoxville, TN 37914
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Ranked #44 of 87 Hotels in Knoxville
A recent review
3 of 5 stars reviewed 1 week ago
mbc9288 Columbia, South Carolina
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142 reviews from our community

Traveler rating
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    41
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    7
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Columbia, South Carolina
Senior Reviewer
6 reviews 6 reviews
3 of 5 stars Reviewed 1 week ago

We visited Tennessee to celebrate our 1 year anniversary and decided to stay in this hotel for one night while passing through. Pro's- Easy access to where you want to go yet still away from the bustle of other locations, friendly breakfast and housekeeping staff, clean rooms, nice breakfast options (especially if you are on the go!) Con's- Not so... More

Was this review helpful? Yes
Haven G, General Manager at Fairfield Inn Knoxville East, responded to this review

We are glad to hear you were pleased with the day time staff, the options we have to offer for breakfast, and the cleanliness of your room. I do apologize your check in process was not as pleasant. Our #1 priority is you, our guest and I am sorry the evening staff did not meet this standard. Please let any... More

Livonia, Michigan
Contributor
15 reviews 15 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here several times and the rooms are always comfy and clean. Staff is welcoming and the breakfast is always a great way to start the day. Plus it's free!!! The hotel is easily accessible and there is a Cracker Barrel right down the road for dinner. Love Marriott hotels and this hotel is no exception.

Was this review helpful? Yes
Haven G, General Manager at Fairfield Inn Knoxville East, responded to this review

We are glad to hear you were pleased once again with your most recent visit to our location. Thank you for your loyalty to not only our location but the brand as well. We appreciate your compliments and we look forward to seeing you in the future. Have a wonderful day. More

Granbury, Texas
Top Contributor
50 reviews 50 reviews
15 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Away from highway noise, clean room, good breakfast, working computer area with internet service, and attentive staff. What more can you want while traveling? I really intended to stay on the west side of town but mistakenly ended up here and was pleasantly surprised.

Was this review helpful? Yes
Haven G, General Manager at Fairfield Inn Knoxville East, responded to this review

We are delighted to hear you enjoyed your visit at our location. Thank you for your compliments. We hope you will stay at our location in the future. Have a wonderful day. More

Kannapolis, North Carolina
Top Contributor
104 reviews 104 reviews
39 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I hate writing bad reviews, but sometimes you just got to say alittle bit. The room was good, and clean. The bathroom had the toilet, shower and sink all in the same room. Towels were small. The bed was not comfortable at all, and the AC was not so good. The shower was GREAT. The front desk girl was very... More

Was this review helpful? Yes
Haven G, General Manager at Fairfield Inn Knoxville East, responded to this review

We appreciate your feedback. I do apologize you did not enjoy your visit. I hope that you will stay at our location in the future. If you have any issues during your visit always let us know. We hope you have a wonderful day. More

Apex, NC
Senior Contributor
39 reviews 39 reviews
28 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As a fan of the "visiting team" we were treated wonderfully by everyone there. Check in was quick and everything went smoothly. Have just been to Europe recently, it gives a deeper appreciation for the size of American hotel rooms and the Fairfield was a good sized room. Included a mini-fridg too. It was very quiet and we got a... More

Was this review helpful? Yes
Haven G, General Manager at Fairfield Inn Knoxville East, responded to this review

We are glad to hear you enjoyed your visit for the most recent football game. We appreciate your compliments and we hope you will stay at our location in the future. Have a wonderful day! More

Jonesborough, Tennessee
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 4 weeks ago

On a recent business trip, I spent the night at this particular hotel. My previous experiences with Fairfield Inns was decent enough, and I was hoping for the same here. Check-in was quick, however there was a problem with the keycard the attendant gave me. Turns out it opened my colleague's room. I had to go back downstairs and wait... More

Was this review helpful? Yes
Haven G, General Manager at Fairfield Inn Knoxville East, responded to this review

I am sorry to hear you were disappointed with your visit. Please let the staff know anytime there is an issue with your visit to ensure that we resolve any problems you may have. I do hope you will continue to stay at Fairfield. Again I do apologize for any inconvenience. Have a wonderful day. More

1 review
5 of 5 stars Reviewed September 24, 2014

we stayed for 2 days and had very pleasant stay. free breakfast was very good and staff was frendly and room was clean and specious it also had free we fi and indoor swiming pool we would recomeend this hotel

Was this review helpful? Yes
Haven G, General Manager at Fairfield Inn Knoxville East, responded to this review

We are glad to hear you enjoyed your visit at our location and the amenities that we have to offer. We appreciate you staying and hope to see you in the future. Have a wonderful day. More

Celeste
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 18, 2014

Stayed here in March of this year. Nice hotel. Rooms are nice size. Quiet area. Several restaurants in close proximity. Front desk clerk was very personable and helpful. Special needs requests were fulfilled.

Was this review helpful? Yes
Haven G, General Manager at Fairfield Inn Knoxville East, responded to this review

We are pleased to hear you enjoyed your visit. Thank you for returning to our location. We appreciate your feedback. Have a wonderful day. More

Orange, Virginia
Top Contributor
220 reviews 220 reviews
91 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed September 17, 2014

Staff is friendly and helpful. Quite knowledgeable about the area. Only disappointment was in the room the a/c/heater was really quite dirty. As a result, there was a musty odor in the room. The good news is I could open the window and turn off the unit. Rate is good here in comparison with most chains.

Was this review helpful? Yes
Haven G, General Manager at Fairfield Inn Knoxville East, responded to this review

We greatly appreciate your feedback on your most recent visit. We apologize for the odor in your room. We hope you will stay at our location in the future. Have a wonderful day. More

Springfield, Missouri
Contributor
15 reviews 15 reviews
4 of 5 stars Reviewed September 15, 2014

We spent one night at this hotel on the way from Missouri to Myrtle Beach. The location was and easy off and on to the expressway. The staff was friendly and the room was very clean. There was a good variety for the complementary breakfast but the texture of the scrambled eggs was not very appealing and they did not... More

Was this review helpful? Yes
Haven G, General Manager at Fairfield Inn Knoxville East, responded to this review

We appreciate your comments on the staff and the cleanliness of the hotel. Thank you for your feedback on the scrambled eggs. Thank you for staying and we hope you will stay at our location in the future. Have a wonderful day. More

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Additional Information about Fairfield Inn Knoxville East

Address: 1551 Cracker Barrel Lane, Knoxville, TN 37914
Location: United States > Tennessee > Knoxville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn Knoxville East 2.5*
Number of rooms: 105
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Also Known As:
Fairfield Inn Knoxville East Hotel Knoxville
Fairfield Knoxville
Knoxville Fairfield Inn

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