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Fairfield Inn Knoxville East

2.5 of 5 1551 Cracker Barrel Lane, Knoxville, TN 37914
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Fairfield Inn Knoxville East
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Fairfield Inn Knoxville East
Fairfield Inn Knoxville East
Fairfield Inn Knoxville East
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148 reviews from our community

Traveler rating
    38
    47
    43
    13
    7
See reviews for
51
41
7
23
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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North Myrtle Beach, South Carolina
Top Contributor
94 reviews 94 reviews
27 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

Checked in passing through on our way to South Carolina. Friendly greeting from staff, gave us all the info we needed. Rooms were standard Fairfield Inn and were clean and in good condition. Location is convenient to restaurants and freeway. Had to leave really early and was happy that there was hot coffee in the lobby at 5:00 a.m. Comfortable... More 

Was this review helpful? Yes
Haven G, General Manager at Fairfield Inn Knoxville East, responded to this review

We are glad to hear you were pleased with your visit. Thank you for your compliments on the staff and the convenience of our location. We hope you get a chance to stay with us in the future. Have a wonderful day. More 

Omaha, Nebraska
Senior Contributor
30 reviews 30 reviews
24 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 1 week ago

Fairfield Inn's by Marriott range widely from great places, to being ranked among the Motel 6. This one is probably better than a Motel 6, but it leaves a lot to be desired. We only stayed here as a stop-over on a road trip. The staff was not rude, but they certainly were not helpful. The night we stayed the... More 

Was this review helpful? Yes
Haven G, General Manager at Fairfield Inn Knoxville East, responded to this review

I do apologize you were not satisfied with your visit to our location. I do understand what an inconvenience it is for something such as the elevator to not function. Our guests are our priority. Any issue you have please notify us and we will do anything we can to accommodate you. Staff members are available to carry luggage in... More 

Gates Of The Arctic National Park and Preserve, Alaska
Contributor
19 reviews 19 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Upon arrival had to wait for receptionist who was apparently helping another guest (he had left a note at the front desk to this end). Elevator smelled weird and made a 'crunching' noise when it passed floors one and two. Breaskfast staff was nice, food presented well, more cereal options than other Marriott hotels we had stayed in. Room was... More 

Was this review helpful? Yes
Haven G, General Manager at Fairfield Inn Knoxville East, responded to this review

I do apologize you had to wait for the front desk agent upon check in. Your compliments on the breakfast staff and its presentation is greatly appreciated. We are glad to hear you were pleased with your room and you were able to get a good nights rest. All your feedback has been passed along to the rest of the... More 

Cincinnati, Ohio
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here on a trip down to South Carolina, it was exactly what we needed for a short night's stay- close to highway exit, breakfast included. The rooms are a bit dated, the bathroom was a bit dingy, but overall okay. I though it was a little pricey, but this may have been due to it being around Christmas.

Was this review helpful? Yes
Haven G, General Manager at Fairfield Inn Knoxville East, responded to this review

We appreciate your feedback. We hope you had a wonderful Holiday. Glad we could offer what was necessary for your quick trip in. Have a wonderful day. More 

Charlotte, NC
Top Contributor
62 reviews 62 reviews
35 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 23, 2014

Traveling to Alabama we need to stop and rest for the night. Stopped at this location and found it to be your standard hotel. Clean, comfortable and staff very friendly. Breakfast had several breakfast items to choose from and well displayed. When we checked in we did not realize the interstate was right behind us. It was ok as we... More 

Was this review helpful? Yes
Haven G, General Manager at Fairfield Inn Knoxville East, responded to this review

We are delighted to hear you enjoyed your stay at our location. We appreciate your compliments. We are pleased that you would consider making a return trip to our location. Thank you for your feedback. We hope to see you in the future. Have a wonderful day. More 

Glen Allen, Virginia
1 review
4 of 5 stars Reviewed November 3, 2014

A friend and I stayed at this hotel for the UT/Bama game (Go Vols!) and were happy with our experience. We had a 7 hour drive from Richmond, VA and called while we were on the road to request a room "away from the road" after seeing room tips on here regarding that. The agent took care of our request... More 

Was this review helpful? Yes
Haven G, General Manager at Fairfield Inn Knoxville East, responded to this review

We are glad you enjoyed your visit. I am pleased that your room placement was just as you requested. Anytime you have a special request definitely let us know we will do our best to accommodate you. Breakfast on game day is a very busy place we try to keep 2 or 3 people in that area to keep the... More 

Columbia, South Carolina
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 21, 2014

We visited Tennessee to celebrate our 1 year anniversary and decided to stay in this hotel for one night while passing through. Pro's- Easy access to where you want to go yet still away from the bustle of other locations, friendly breakfast and housekeeping staff, clean rooms, nice breakfast options (especially if you are on the go!) Con's- Not so... More 

Was this review helpful? Yes
Haven G, General Manager at Fairfield Inn Knoxville East, responded to this review

We are glad to hear you were pleased with the day time staff, the options we have to offer for breakfast, and the cleanliness of your room. I do apologize your check in process was not as pleasant. Our #1 priority is you, our guest and I am sorry the evening staff did not meet this standard. Please let any... More 

Livonia, Michigan
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 19, 2014

Stayed here several times and the rooms are always comfy and clean. Staff is welcoming and the breakfast is always a great way to start the day. Plus it's free!!! The hotel is easily accessible and there is a Cracker Barrel right down the road for dinner. Love Marriott hotels and this hotel is no exception.

Was this review helpful? Yes
Haven G, General Manager at Fairfield Inn Knoxville East, responded to this review

We are glad to hear you were pleased once again with your most recent visit to our location. Thank you for your loyalty to not only our location but the brand as well. We appreciate your compliments and we look forward to seeing you in the future. Have a wonderful day. More 

Granbury, Texas
Top Contributor
59 reviews 59 reviews
16 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed October 16, 2014

Away from highway noise, clean room, good breakfast, working computer area with internet service, and attentive staff. What more can you want while traveling? I really intended to stay on the west side of town but mistakenly ended up here and was pleasantly surprised.

Was this review helpful? Yes
Haven G, General Manager at Fairfield Inn Knoxville East, responded to this review

We are delighted to hear you enjoyed your visit at our location. Thank you for your compliments. We hope you will stay at our location in the future. Have a wonderful day. More 

Kannapolis, North Carolina
Top Contributor
104 reviews 104 reviews
39 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed October 12, 2014

I hate writing bad reviews, but sometimes you just got to say alittle bit. The room was good, and clean. The bathroom had the toilet, shower and sink all in the same room. Towels were small. The bed was not comfortable at all, and the AC was not so good. The shower was GREAT. The front desk girl was very... More 

Was this review helpful? Yes
Haven G, General Manager at Fairfield Inn Knoxville East, responded to this review

We appreciate your feedback. I do apologize you did not enjoy your visit. I hope that you will stay at our location in the future. If you have any issues during your visit always let us know. We hope you have a wonderful day. More 

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Additional Information about Fairfield Inn Knoxville East

Address: 1551 Cracker Barrel Lane, Knoxville, TN 37914
Location: United States > Tennessee > Knoxville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn Knoxville East 2.5*
Number of rooms: 105
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Also Known As:
Fairfield Inn Knoxville East Hotel Knoxville
Fairfield Knoxville
Knoxville Fairfield Inn

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