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Fairfield Inn Knoxville East

2.5 of 5 1551 Cracker Barrel Lane, Knoxville, TN 37914
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Fairfield Inn Knoxville East
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Fairfield Inn Knoxville East
Fairfield Inn Knoxville East
Fairfield Inn Knoxville East
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144 reviews from our community

Traveler rating
    38
    46
    41
    12
    7
See reviews for
49
39
7
23
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Charlotte, NC
Top Contributor
62 reviews 62 reviews
35 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Traveling to Alabama we need to stop and rest for the night. Stopped at this location and found it to be your standard hotel. Clean, comfortable and staff very friendly. Breakfast had several breakfast items to choose from and well displayed. When we checked in we did not realize the interstate was right behind us. It was ok as we... More 

Was this review helpful? Yes
Haven G, General Manager at Fairfield Inn Knoxville East, responded to this review

We are delighted to hear you enjoyed your stay at our location. We appreciate your compliments. We are pleased that you would consider making a return trip to our location. Thank you for your feedback. We hope to see you in the future. Have a wonderful day. More 

Glen Allen, Virginia
1 review
4 of 5 stars Reviewed November 3, 2014

A friend and I stayed at this hotel for the UT/Bama game (Go Vols!) and were happy with our experience. We had a 7 hour drive from Richmond, VA and called while we were on the road to request a room "away from the road" after seeing room tips on here regarding that. The agent took care of our request... More 

Was this review helpful? Yes
Haven G, General Manager at Fairfield Inn Knoxville East, responded to this review

We are glad you enjoyed your visit. I am pleased that your room placement was just as you requested. Anytime you have a special request definitely let us know we will do our best to accommodate you. Breakfast on game day is a very busy place we try to keep 2 or 3 people in that area to keep the... More 

Columbia, South Carolina
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 21, 2014

We visited Tennessee to celebrate our 1 year anniversary and decided to stay in this hotel for one night while passing through. Pro's- Easy access to where you want to go yet still away from the bustle of other locations, friendly breakfast and housekeeping staff, clean rooms, nice breakfast options (especially if you are on the go!) Con's- Not so... More 

Was this review helpful? Yes
Haven G, General Manager at Fairfield Inn Knoxville East, responded to this review

We are glad to hear you were pleased with the day time staff, the options we have to offer for breakfast, and the cleanliness of your room. I do apologize your check in process was not as pleasant. Our #1 priority is you, our guest and I am sorry the evening staff did not meet this standard. Please let any... More 

Livonia, Michigan
Contributor
17 reviews 17 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 19, 2014

Stayed here several times and the rooms are always comfy and clean. Staff is welcoming and the breakfast is always a great way to start the day. Plus it's free!!! The hotel is easily accessible and there is a Cracker Barrel right down the road for dinner. Love Marriott hotels and this hotel is no exception.

Was this review helpful? Yes
Haven G, General Manager at Fairfield Inn Knoxville East, responded to this review

We are glad to hear you were pleased once again with your most recent visit to our location. Thank you for your loyalty to not only our location but the brand as well. We appreciate your compliments and we look forward to seeing you in the future. Have a wonderful day. More 

Granbury, Texas
Top Contributor
53 reviews 53 reviews
15 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed October 16, 2014

Away from highway noise, clean room, good breakfast, working computer area with internet service, and attentive staff. What more can you want while traveling? I really intended to stay on the west side of town but mistakenly ended up here and was pleasantly surprised.

Was this review helpful? Yes
Haven G, General Manager at Fairfield Inn Knoxville East, responded to this review

We are delighted to hear you enjoyed your visit at our location. Thank you for your compliments. We hope you will stay at our location in the future. Have a wonderful day. More 

Kannapolis, North Carolina
Top Contributor
104 reviews 104 reviews
39 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed October 12, 2014

I hate writing bad reviews, but sometimes you just got to say alittle bit. The room was good, and clean. The bathroom had the toilet, shower and sink all in the same room. Towels were small. The bed was not comfortable at all, and the AC was not so good. The shower was GREAT. The front desk girl was very... More 

Was this review helpful? Yes
Haven G, General Manager at Fairfield Inn Knoxville East, responded to this review

We appreciate your feedback. I do apologize you did not enjoy your visit. I hope that you will stay at our location in the future. If you have any issues during your visit always let us know. We hope you have a wonderful day. More 

Apex, NC
Senior Contributor
41 reviews 41 reviews
29 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 6, 2014

As a fan of the "visiting team" we were treated wonderfully by everyone there. Check in was quick and everything went smoothly. Have just been to Europe recently, it gives a deeper appreciation for the size of American hotel rooms and the Fairfield was a good sized room. Included a mini-fridg too. It was very quiet and we got a... More 

Was this review helpful? Yes
Haven G, General Manager at Fairfield Inn Knoxville East, responded to this review

We are glad to hear you enjoyed your visit for the most recent football game. We appreciate your compliments and we hope you will stay at our location in the future. Have a wonderful day! More 

Jonesborough, Tennessee
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed September 27, 2014

On a recent business trip, I spent the night at this particular hotel. My previous experiences with Fairfield Inns was decent enough, and I was hoping for the same here. Check-in was quick, however there was a problem with the keycard the attendant gave me. Turns out it opened my colleague's room. I had to go back downstairs and wait... More 

Was this review helpful? Yes
Haven G, General Manager at Fairfield Inn Knoxville East, responded to this review

I am sorry to hear you were disappointed with your visit. Please let the staff know anytime there is an issue with your visit to ensure that we resolve any problems you may have. I do hope you will continue to stay at Fairfield. Again I do apologize for any inconvenience. Have a wonderful day. More 

1 review
5 of 5 stars Reviewed September 24, 2014

we stayed for 2 days and had very pleasant stay. free breakfast was very good and staff was frendly and room was clean and specious it also had free we fi and indoor swiming pool we would recomeend this hotel

Was this review helpful? Yes
Haven G, General Manager at Fairfield Inn Knoxville East, responded to this review

We are glad to hear you enjoyed your visit at our location and the amenities that we have to offer. We appreciate you staying and hope to see you in the future. Have a wonderful day. More 

Celeste
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 18, 2014

Stayed here in March of this year. Nice hotel. Rooms are nice size. Quiet area. Several restaurants in close proximity. Front desk clerk was very personable and helpful. Special needs requests were fulfilled.

Was this review helpful? Yes
Haven G, General Manager at Fairfield Inn Knoxville East, responded to this review

We are pleased to hear you enjoyed your visit. Thank you for returning to our location. We appreciate your feedback. Have a wonderful day. More 

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Additional Information about Fairfield Inn Knoxville East

Address: 1551 Cracker Barrel Lane, Knoxville, TN 37914
Location: United States > Tennessee > Knoxville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn Knoxville East 2.5*
Number of rooms: 105
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Also Known As:
Fairfield Inn Knoxville East Hotel Knoxville
Fairfield Knoxville
Knoxville Fairfield Inn

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