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Americas Best Value Inn & Suites - West Knoxville / Turkey Creek

2.5 of 5 11717 Campbell Lakes Drive, Knoxville, TN 37922 (Formerly the Holiday Inn Express Knoxville West - Campbell)
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Americas Best Value Inn & Suites - West Knoxville / Turkey Creek
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Americas Best Value Inn & Suites - West Knoxville / Turkey Creek
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12 reviews from our community

Traveler rating
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    4
    0
    2
    3
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Livonia, Michigan
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 1 week ago

Honestly this hotel is one that reminds me of a pay by hour prostitution hotel. Upon opening the door you get hit with the stench of stale cigarettes. All of the lamp shades were stained or stained/broken. There were punch holes in the walls and the chair in the room was so dirty sitting in it or putting anything on... More 

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New York City, New York
Contributor
14 reviews 14 reviews
14 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

I stopped at America's Best Value to rest during a road trip. It served its purpose as it was right off the interstate. The location was nice as there were many restaurants near the hotel. Pet friendly was a plus. Only $10 extra or so. The room could use some updating. Tube TV, old microwave, old refrigerator. Lots of rust... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 23, 2015

Sandra is the front desk clerk al delight to speak with and Harry will go out of his way to make sure you are comfy the rooms need updating and the staff cleans the best they can the carpet needs replacing but over all bed was comfy and the stay was good

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Louisiana
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 23, 2014

Wel had no problems. Night clerk was very helpful. Very few guests during the night we stayed. Plenty of USB plugs around the room and bed. Bathrooms are new and nice. Rooms have been re-done from their Holiday Inn time. Rooms are smaller than a normal Hampton Inn. Nice location close to shops and restaurants. Breakfast is typical Hampton Inn.... More 

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Newark, New York
Senior Contributor
47 reviews 47 reviews
47 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed October 9, 2014 via mobile

We travel alot and are always looking for nice and cheap. This place was both. Our room was clean and comfortable with fridge, microwave and coffee maker. The night clerk was very friendly and helpful. Breakfast was better than your average continental and served til 9:30 instead of the usual 9:00 cutoff. All in all, a good stop for a... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 8, 2014

We were referred by a website because our first purchase was messed up. We had no clue what we were getting ourselves into. When checking in I asked the receptionist a few questions only to find out she couldn't answer any other them because she "just didn't know." They had to find a place to put us and the room... More 

Was this review helpful? Yes 1
Wilmington, North Carolina
Top Contributor
67 reviews 67 reviews
20 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed September 15, 2014

You pay for what you get, and for what we paid, we very much got we wanted - a clean room with basic amenities for one night. Staff was very friendly, and the breakfast bar was exceptionally well maintained, clean and had an abundant selection of hot and cold items. Pleasant surprise was the combination shampoo/conditioner in the bathroom which... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 7, 2014

We arrived at the hotel, looked like a place that may house transients and other unfavorables. We got there late so no backing out. We walked into the room to do the typical once over and then were leaving for dinner... My wife checked the door and it wouldn't lock.. Had we left without checking who knows what could have... More 

Was this review helpful? Yes 1
Chicago
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 4, 2014

Stopped here as our 1/2 way point and I have no complaints. Friendly staff, clean rooms, great outdoor pool and excellent biscuits and gravy for breakfast. In fact we made this hotel our go to on our way home so we stayed twice- Will definitely stay here again

Was this review helpful? Yes 1
Harry P, Manager at Americas Best Value Inn & Suites - West Knoxville / Turkey Creek, responded to this review

Dear Jen2697, On behalf of the staff and management, I want to thank you for sharing your recent stay with us. I am glad that you enjoyed our clean rooms, outdoor pool, breakfast, and friendly staff. We take great pride in exceeding the expectations of our guests. Regards, Harry-GM Americas Best Value Inn and Suites-Knoxville Turkey Cr More 

Delmar, Maryland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 17, 2014

Less face it, if you are staying here. You are looking for a cheaper hotel. Well let me tell you that their prices are nice and you get your money's worth too. I stayed here when it was the EconoLodge last year. Then this year I stayed while it was transitioning into the Best Value. I travel to Farragut two... More 

Was this review helpful? Yes 1
Harry P, Manager at Americas Best Value Inn & Suites - West Knoxville / Turkey Creek, responded to this review

Dear Gerrod B, I appreciate the fact that you took the time to share a review with us. I am pleased to have you as a repeat guest. I am also thrilled that you enjoy our reasonable prices and free breakfast. We hope that you stay with us again or at another one of our Americas Best Value Inns located... More 

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Additional Information about Americas Best Value Inn & Suites - West Knoxville / Turkey Creek

Address: 11717 Campbell Lakes Drive, Knoxville, TN 37922 (Formerly the Holiday Inn Express Knoxville West - Campbell)
Phone Number:
Location: United States > Tennessee > Knoxville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Americas Best Value Inn & Suites - West Knoxville / Turkey Creek 2.5*
Number of rooms: 50
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Also Known As:
Holiday Inn Knoxville
Knoxville Holiday Inn

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