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Americas Best Value Inn & Suites - West Knoxville / Turkey Creek

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11717 Campbell Lakes Drive, Knoxville, TN 37922 (Formerly the Holiday Inn Express Knoxville West - Campbell)
Best prices for: 1 room 1 guest
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Americas Best Value Inn & Suites - West Knoxville / Turkey Creek
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Americas Best Value Inn & Suites - West Knoxville / Turkey Creek
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14 reviews from our community

Traveler rating
    3
    4
    0
    3
    4
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3
3
1
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 of 5 stars Reviewed 4 days ago NEW

Room was not really that cleaned. Bed was so so... The worse was the dang smell from the outside. Not sure if they had just fumigated the grass area or what but it stunk pretty bad. And come to find out is common because afterwards we read of someone complaining about the same thing. So if you stay here, make... More 

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 23, 2015

This hotel was gross. Low end all the way. Sets behind a gas station and looks like a shag motel. You know the kind you would offer $40 for 2 hours. The front desk woman was ignorant. Didn't have any customer service skills. Gave me a hard time because I pre-paid for this room in my married name. And when... More 

Was this review helpful? Yes 1
Livonia, Michigan
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed February 22, 2015

Honestly this hotel is one that reminds me of a pay by hour prostitution hotel. Upon opening the door you get hit with the stench of stale cigarettes. All of the lamp shades were stained or stained/broken. There were punch holes in the walls and the chair in the room was so dirty sitting in it or putting anything on... More 

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New York City, New York
Contributor
14 reviews 14 reviews
14 hotel reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed February 17, 2015 via mobile

I stopped at America's Best Value to rest during a road trip. It served its purpose as it was right off the interstate. The location was nice as there were many restaurants near the hotel. Pet friendly was a plus. Only $10 extra or so. The room could use some updating. Tube TV, old microwave, old refrigerator. Lots of rust... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 23, 2015

Sandra is the front desk clerk al delight to speak with and Harry will go out of his way to make sure you are comfy the rooms need updating and the staff cleans the best they can the carpet needs replacing but over all bed was comfy and the stay was good

Was this review helpful? Yes 1
Louisiana
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 23, 2014

Wel had no problems. Night clerk was very helpful. Very few guests during the night we stayed. Plenty of USB plugs around the room and bed. Bathrooms are new and nice. Rooms have been re-done from their Holiday Inn time. Rooms are smaller than a normal Hampton Inn. Nice location close to shops and restaurants. Breakfast is typical Hampton Inn.... More 

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Newark, New York
Top Contributor
50 reviews 50 reviews
50 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed October 9, 2014 via mobile

We travel alot and are always looking for nice and cheap. This place was both. Our room was clean and comfortable with fridge, microwave and coffee maker. The night clerk was very friendly and helpful. Breakfast was better than your average continental and served til 9:30 instead of the usual 9:00 cutoff. All in all, a good stop for a... More 

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1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 8, 2014

We were referred by a website because our first purchase was messed up. We had no clue what we were getting ourselves into. When checking in I asked the receptionist a few questions only to find out she couldn't answer any other them because she "just didn't know." They had to find a place to put us and the room... More 

Was this review helpful? Yes 3
Wilmington, North Carolina
Top Contributor
79 reviews 79 reviews
22 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed September 15, 2014

You pay for what you get, and for what we paid, we very much got we wanted - a clean room with basic amenities for one night. Staff was very friendly, and the breakfast bar was exceptionally well maintained, clean and had an abundant selection of hot and cold items. Pleasant surprise was the combination shampoo/conditioner in the bathroom which... More 

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 7, 2014

We arrived at the hotel, looked like a place that may house transients and other unfavorables. We got there late so no backing out. We walked into the room to do the typical once over and then were leaving for dinner... My wife checked the door and it wouldn't lock.. Had we left without checking who knows what could have... More 

Was this review helpful? Yes 1
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